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Rixos Khadisha Shymkent

Shymkent , Zheltoksan Street 17 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRixos Khadisha Shymkent is a luxurious hotel with exceptional service and top-class amenities, making it the best hotel in Shymkent and even in the whole region of Kazakhstan, according to positive guest reviews. The hotel is conveniently located near the city center with easy access to restaurants and cafes. The breakfast buffet offers a wide variety of fresh, delicious dishes, including traditional Kazakh food and is considered a highlight of the stay. Despite some mixed reviews on the rooms, guests generally find them spacious, comfortable and clean with modern amenities. The hotel's cleanliness is highly praised, along with the friendly and helpful staff who are quick to meet guests' requests. The spa center is particularly noteworthy, offering sauna, steam room, massage services and a large pool. The outdoor pool is also a highlight with guests appreciating its warm temperature and ample sun loungers. The hotel's parking area is also convenient and well-maintained. Guests rave about the comfortable beds and luxurious bedding, ensuring a good night's sleep. Overall, Rixos Khadisha Shymkent is a chic and comfortable hotel that exceeds expectations and offers a top-class experience.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Indoor Pool

Room Types

Superior King Room This air-conditioned room has a balcony and a flat-screen TV. It offers a minibar and a coffee machine. The private bathroom comes with a hairdryer and free toiletries. The room is located on 6-10 floors.

Junior Suite This air-conditioned junior suite features a seating area with a sofa and a flat-screen TV. It has a minibar and a coffee machine. The private bathroom comes with a hairdryer and free toiletries.

Family Suite This air-conditioned suite features a living room with a sofa and a flat-screen TV. It has a minibar and a coffee machine. The private bathroom comes with a hairdryer and free toiletries. It features extra space and an additional bathroom.

Luxury Suite This air-conditioned suite features a living room with a sofa and a flat-screen TV. It has a minibar and a coffee machine. It features extra space and 3 private bathrooms with a hairdryer and free toiletries.

Royal Suite This spacious air-conditioned suite features panoramic mountain views. It has 2 living rooms with sofas and a flat-screen TV. It offers a minibar and a coffee machine. The suite features 3 bathrooms with a hairdryer and free toiletries.

Presidential Suite This air-conditioned suite features panoramic city views. It has 2 living rooms with sofas and a flat-screen TV. The suite offers a minibar, coffee machine and 2 private bathrooms with a hairdryer and free toiletries. It features extra space.

Superior Twin Room This air-condiitoned room has a balcony and a flat-screen TV. It offers a minibar and a coffee machine. The private bathroom comes with a hairdryer and free toiletries.

About Rixos Khadisha Shymkent

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Guest Reviews

9.0

Excellent

Location

The Rixos Khadisha Shymkent boasts a fantastic location with guests raving about its proximity to the city center and a variety of restaurants and cafes. Many guests appreciate how easy it is to reach any destination within minutes from the hotel. Despite some noise from nearby traffic, the hotel's location is still considered convenient and clean with an organized entrance and exit. Overall, the hotel's great location is a big asset to guests looking to explore Shymkent.

Breakfast

The breakfast at Rixos Khadisha Shymkent is praised by many guests for its wide variety of options and the freshness and deliciousness of the food. Some even describe it as amazing, excellent or extremely good. The breakfast buffet offers good choices of dishes, including traditional Kazakh food and is provided at a high level of service. The selection is diverse and tasty with something for everyone's palate and guests appreciate the effort and skill of the chefs. A variety of drinks, including champagne and wine, are also available. The breakfast is considered one of the highlights of the stay and is recommended to guests. However, some guests find it less impressive, describing it as fine or not great with a few negative comments about the lack of Turkish flavor or limited choices.

Rooms

The rooms at Rixos Khadisha Shymkent are a mixed bag according to guest reviews, but positive comments outweigh the negatives. Many guests describe the rooms as spacious, comfortable and clean. According to guests, the beds are comfortable and provide a good night's sleep with nice pillows and bedding. The hotel design and decor are also praised with some guests describing it as 'unique' and 'interesting'. Some guests found the amenities to be modern and most rooms have a nice view. Some negative comments were made about smaller rooms, cold temperatures and the need to update the furniture and decor.

There were some mixed reviews on the cleanliness of the rooms with a few guests noting that the room was not cleaned to their satisfaction upon arrival. A few issues were raised with broken or damaged furniture and fixtures, but overall, most guests were very happy with the room quality and level of service at Rixos Khadisha Shymkent. The hotel offers large rooms with classical styling and a range of amenities, including a great pool and gym. Guests also praise the hotel's location and the breakfast service with many describing the hotel as 'luxurious', 'great' and 'perfectly clean'.

Beds

Guests rave about the comfortable beds and luxurious bedding at Rixos Khadisha Shymkent, ensuring a good night's sleep. Many praise the spacious rooms and high-class interiors with some even saying the climate control worked well. While a few mention the pillows as uncomfortable, the majority of the reviews commend the mattresses as being top-notch. However, one guest noted a noisy room with an uncomfortable mattress. Generally, guests appreciate the quality of the beds and bedding with some even questioning the hotel's decision to economize on the blankets. Overall, a good night's sleep is guaranteed at Rixos Khadisha Shymkent.

Cleanliness

Rixos Khadisha Shymkent is a stunning hotel that prides itself on its impeccable cleanliness. Guests have noted that the hotel is very well-maintained with daily housekeeping and fresh towels, creating a very comfortable, clean and cozy environment. The staff is polite and quick to make sure their guests have everything they need. The spa, sauna and pool areas are also very clean and well-maintained. Guests have reported that the hotel rooms are clean and comfortable, but some have noted issues with certain fixtures such as doors and faucets being a bit worn. Overall, the hotel's cleanliness is highly praised, though experiences may vary with some noting lackluster cleaning responses at times. Nonetheless, Rixos Khadisha Shymkent would be a perfect destination for travelers who prioritize cleanliness when searching for a hotel to stay at.

Staff

Rixos Khadisha Shymkent boasts a friendly and helpful staff who are always ready to assist with any requests. Many guests marveled at their attentiveness and positive demeanor. While some reviews mentioned unprofessional behavior from one or two staff members, the majority praised the polite and welcoming service from the staff. The hotel's facilities were also commended and guests appreciated the clean and well-maintained rooms. Despite occasional delays or forgetfulness in service, guests generally felt well taken care of and enjoyed the attentive and non-intrusive service provided by the staff.

Spa

The spa facilities at Rixos Khadisha Shymkent are highly recommended by guests with positive comments mentioning features such as a sauna, steam room, massage services and a large pool. The quality of the spa is noted with compliments given to the massage therapists and the inclusion of manicure, pedicure and cosmetic services. Guests have also praised the fitness center and the range of relaxation options, including a snow room, while some have suggested improvements to the steam room and bathrobes. Overall, the spa is generally considered a highlight of the hotel and a significant reason to stay at Rixos Khadisha Shymkent.

Pool

The outdoor pool at Rixos Khadisha Shymkent is a highlight among guest experiences with many positive reviews describing it as beautiful, clean and equipped with ample sun loungers and umbrellas. Guests also appreciated the warm and comfortable water temperature. While some reviews noted that the spa area and indoor pool were small, there were positive mentions of the spa center overall. A few negative remarks were made about a strong smell and the need for pool maintenance. Nonetheless, families with children seemed to enjoy the pool with one review indicating that their children swam in it every day. Overall, the presence of a pool was praised among guest amenities.

Parking

If you're planning to drive to Rixos Khadisha Shymkent, you'll be pleased to know that there is a large and convenient parking area available for guests with cars. While some guests wished for a separate parking area closer to the restaurant, others highly appreciated the presence of a paid underground parking for clients. There were no complaints about the size or difficulty of entry/exit for the parking area. Keep in mind that parking is not free and some guests were caught off guard by this fact. Nevertheless, it seems that the hotel's parking situation has received generally positive comments from guests.

5 Star

Rixos Khadisha Shymkent is undoubtedly the best hotel in Shymkent and even in the whole region of Kazakhstan, according to guest reviews. The hotel offers exceptional service and facilities, such as a high-class spa center, comfortable beds and luxurious interiors. The breakfast is also excellent and the overall experience is on par with Rixos standards. However, some guests noted that the hotel lacks European 5-star standards and the absence of tea-making facilities in the room troubled some guests. Nevertheless, Rixos Khadisha Shymkent is a chic and comfortable hotel and visitors won't need to look any further in the city to find a top-class experience.

Luxury

Get ready to experience the ultimate luxury at Rixos Khadisha Shymkent. Our high-end amenities and elegant decor will leave you feeling truly pampered. Indulge in our top-tier spa center, where you can relax and unwind like royalty. Our comfortable beds ensure a restful night's sleep. Our hotel is nothing short of spectacular with a beautiful architecture and solid interior. Guests rave about us, comparing us to other fancy hotels in Europe. Our staff is polite and everything is executed quickly. Our location, spa salon, pool, sauna, restaurant and English pub are all positively mentioned. Come and experience the beauty and perfection of our grand hotel - everything is on the highest level.

Yes, Rixos Khadisha Shymkent has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Rixos Khadisha Shymkent.

No, Rixos Khadisha Shymkent doesn't allow dogs.

Yes, parking facilities are available at Rixos Khadisha Shymkent.

Yes, Rixos Khadisha Shymkent has a gym.

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