Holiday Inn Express & Suites - Shreveport - Downtown by IHG

Shreveport 32.51083700, -93.74375700 , 201 Lake Street (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express & Suites - Shreveport - Downtown by IHG is a favored destination for travelers, providing a convenient and welcoming experience. Centrally located, the hotel offers easy access to key attractions such as the Louisiana Boardwalk and local casinos, making it an ideal base for exploring downtown Shreveport. Guests appreciate the hotel's strategic position near the interstate, allowing for efficient travel around the city, along with ample parking options.

Guests consistently highlight the exceptional breakfast, noting the wide variety of fresh and delicious choices. The food offerings appeal to diverse tastes and preferences, enhanced by a friendly and attentive breakfast staff who ensure a satisfying start to the day. Additionally, the hotel rooms garner praise for their spaciousness, cleanliness, and comfort, particularly the beds, which are frequently described as exceptionally comfortable. These inviting accommodations contribute to a restful and rejuvenating stay.

The unwavering dedication of the hotel's staff is a significant asset, with team members like Cece, Marcus, Tasha, and K’La receiving special accolades for their helpfulness and friendly service. This creates a welcoming atmosphere that enhances the overall guest experience, ensuring smooth and pleasant check-ins and addressing any needs promptly.

While minor room readiness and maintenance issues have been noted, they do not overshadow the overall satisfaction. The recent renovations and modern updates add to the hotel's appeal, providing a contemporary and cozy environment. In summary, the Holiday Inn Express & Suites offers a convenient location, superior comfort, and exemplary service, making it a compelling choice for both leisure and business travelers visiting Shreveport.
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Categories
Hotel near Golf Courses
Provides convenient access to the Golf Club at StoneBridge and Querbes Park Golf Course in Shreveport. Offers a comfortable stay for golfers exploring the Shreveport area.

Hotel with Swimming Pool
This hotel has a swimming pool and offers complimentary breakfast. Its downtown location provides easy access to Shreveport attractions.

  Outdoor Pool  


Hotel with Gym
The Holiday Inn Express & Suites - Shreveport - Downtown by IHG includes a fitness center. It provides a convenient option for guests looking to exercise.

3-Star Hotel
Located downtown, this hotel offers a convenient location with comfortable rooms and complimentary breakfast. It's suitable for both business and leisure travelers looking to explore the city.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Outdoor Pool

Room Types
Standard Queen Room with Two Queen Beds Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 2 beds.

Standard King Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.

King Suite - Non-Smoking Providing free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.

Standard Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.

Suite with Two Queen Beds Offering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 2 beds.

Standard King Room with Roll-In Shower - Communications Access Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.

Double Room with Two Double Beds and Accessible Roll In Shower - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 2 beds.

Standard Queen Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.

Queen Room with Two Queen Beds and Roll-In Shower - Communications/Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.

Suite - Mobility Access Roll in Shower/Non-Smoking Offering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.

Quadruple Room - Disability Access The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Queen Room with Two Queen Beds - Disability Access Hearing Accessible - Roll-In Shower Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
The Holiday Inn Express & Suites in Shreveport - Downtown by IHG offers a strategically convenient location for travelers looking to explore the vibrant downtown area. Guests appreciate its proximity to key attractions such as the Louisiana Boardwalk and local casinos. The hotel is also a stone's throw from the interstate, providing easy access to various parts of the city without the hassle of heavy traffic. Visitors find it easy to walk around town, with the hotel sitting right in the heart of events and amenities they wish to attend, including the Brookshire Grocery Arena and the Mudbug Madness festival. Despite some concerns about the surrounding area, the location is generally praised for its convenience, cleanliness, and quiet atmosphere. With ample parking and friendly staff, it serves as a great base for both leisure and business travelers looking for accessibility and comfort.

Breakfast
Holiday Inn Express & Suites in Shreveport Downtown truly impresses with its breakfast offerings, consistently delighting guests with a variety that exceeds expectations. The meal experience is often highlighted as a standout, featuring fresh and delicious options that range from classic biscuits and gravy to hearty eggs and bacon. The breakfast bar is not only filled with an inviting diversity of selections, including cereals, yogurts, and pastries like cinnamon rolls, but also maintains a high standard of freshness and warmth. Guests appreciate the ample and diverse choices, ensuring there's something delicious for everyone each morning.

The staff who manage this culinary affair receive frequent commendations for their friendliness and attentiveness, contributing positively to the breakfast experience. Whether guests are looking for a comforting start with grits or seeking a lighter fare, the offerings do not disappoint, both in quality and quantity. Even when minor issues arise, such as with coffee replenishment or oatmeal preparation, the overall impression remains highly favorable.

Conveniently located and providing clean accommodations, the hotel's breakfast serves as a delightful perk that enhances guests' stay, making it an excellent start to the day.

Rooms
The guest reviews of the Holiday Inn Express & Suites - Shreveport - Downtown by IHG overwhelmingly highlight the positive aspects of the hotel's rooms. Visitors consistently appreciate the cleanliness and spaciousness of the accommodations. Many guests note the comforting and clean environment, emphasizing that the rooms are immaculately maintained and offer great comfort, particularly praising the beds and pillows for their coziness. The king suites receive special mention, with their size and comfort often likened to a premium experience.

The rooms appear to be well-equipped, boasting adequate amenities and providing a relaxing atmosphere for an enjoyable stay. Guests report that the air conditioning functions well, contributing to the overall quality of the environment. Despite some mentions of outdated decor, the majority of reviews suggest the rooms are tastefully remodeled and up-to-date. The helpful and friendly staff further enhance the guest experience, ensuring a smooth check-in process and attentive service throughout their stay.

Although there were occasional issues regarding room readiness and minor maintenance concerns, these do not seem to overshadow the overall satisfaction. With a location that guests find appealing and rooms that consistently offer comfort and ample space, the hotel appears to be a reliable choice for visitors seeking a pleasant stay in Shreveport.

Beds
Located in the heart of Shreveport, the Holiday Inn Express & Suites is earning high praise for its exceptionally comfortable accommodations. Guests repeatedly highlight the hotel’s beds as the standout feature of their stay, often mentioning them as some of the most comfortable they've experienced at any hotel. This consistent theme suggests that travelers can expect a restful night's sleep on the cushy mattresses, complemented by soft, supportive pillows that enhance the overall comfort. Whether in a standard room or a king suite, the beds promise to deliver a pleasant sleeping experience that guests find hard to leave. Despite occasional remarks about cleanliness issues in the rooms, the sheer comfort of the beds seems to outweigh minor concerns, with many reviews describing them as super comfy and the best part of their stay. Overall, for those seeking relaxation and rejuvenation during their travels, the bedding at this Holiday Inn Express & Suites offers comfort that leaves a lasting impression.

Cleanliness
The Holiday Inn Express & Suites in Shreveport - Downtown by IHG is consistently praised for its cleanliness and modern updates. Guests often highlight the cleanliness of the rooms, describing them as very clean, comfortable, and even immaculately clean. The facility maintains a fresh and pleasant smell from the entrance to the rooms, further showcasing the staff's dedication to upkeep. Many reviews mention the comfortable beds and quality sheets, contributing to a restful stay. Despite some minor concerns, such as occasional maintenance issues and isolated instances of cleanliness lapses, the hotel's staff is commended for their kindness and helpfulness, which often enhance the overall guest experience. The hotel's recent renovations and updated interiors add to its appeal, presenting a contemporary and welcoming environment. Overall, guests seem to appreciate the convenience, cleanliness, and comfort offered by this hotel.

Staff
The Holiday Inn Express & Suites in Shreveport Downtown by IHG is distinguished by its remarkable staff, who consistently receive praise for their attentiveness and genuine friendliness. Guests frequently describe the employees as exceptionally helpful, courteous, and accommodating, noting that the team readily goes above and beyond to address any needs. From the front desk to the cleaning crew, each member is celebrated for their sweet demeanor and ability to create a welcoming atmosphere, making check-in experiences notably smooth and pleasurable.

Specific compliments are highlighted for the politeness and professionalism displayed throughout interactions. The breakfast staff earns recognition for ensuring fresh and satisfying meals, adding a personal touch to guests' mornings. Throughout the stay, visitors experience the utmost respect and personal engagement, which enhances the overall satisfaction.

Even those who mention room for improvement emphasize the generally positive and responsive nature of the staff. The dedication of individuals like Cece, Marcus, Tasha, and K’La at the front desk stands out, contributing to a cohesive team that delivers exceptional service across the board. Overall, the friendly and attentive staff at this location plays a key role in the hotel’s appeal, leaving a lasting positive impression on travelers.

3 Star
Holiday Inn Express & Suites - Shreveport - Downtown by IHG offers an inviting experience with well-maintained facilities, making it a reliable choice for travelers. Positioned conveniently right next to the highway, the hotel provides ease of access for those arriving by car, even though parking space may be limited. The accommodations are generally rated positively, with guests often planning to return for future stays, indicating a level of satisfaction with their experience. While breakfast left some room for improvement, it did not significantly impact the overall enjoyment of the visit, as many guests found their stays to be great and expressed willingness to stay again.


Yes, Holiday Inn Express & Suites - Shreveport - Downtown by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites - Shreveport - Downtown by IHG.

No, Holiday Inn Express & Suites - Shreveport - Downtown by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites - Shreveport - Downtown by IHG.

Yes, Holiday Inn Express & Suites - Shreveport - Downtown by IHG has a gym.

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