Shkoder42.06830400,
19.51617100,
Rruga Kolë Idromeno .citycenterhotel(Show on Map)
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Summary of reviewsCityCenterHotel Shkoder stands out with its exceptional location in the heart of Shkoder, offering convenient access to the city's vibrant pedestrian zone, historic center and various points of interest. Guests repeatedly praise the hotel’s central yet serene environment, making it an ideal base for exploring the city’s attractions, dining options and local bars.
The rooms at CityCenterHotel Shkoder are noted for their spaciousness, cleanliness and comfort. Many guests have enjoyed restful nights thanks to the comfortable beds and air conditioning. While the accommodations are described as basic, the updated superior rooms and new 4-star suites add a modern touch that enhances the overall experience. Guests appreciate the adherence to COVID-19 safety protocols and the friendly, helpful and accommodating staff who go above and beyond to ensure a pleasant stay.
Breakfast receives mixed reviews with some guests finding it simple yet satisfactory and others wishing for more variety and higher quality. Despite this, the inclusion of breakfast in the room rate is valued by many. Dinner options are conveniently available just steps from the hotel with numerous bars and restaurants catering to diverse tastes.
Cleanliness is a strong point for CityCenterHotel Shkoder, although there are occasional lapses that detract from the experience. The overall sentiment is that of a clean and tidy hotel with necessary amenities that contribute to a comfortable stay.
WiFi service at the hotel is generally reliable with a good signal, though some guests have encountered intermittent connectivity issues. Parking presents more of a challenge, as there is no on-site parking available for cars, so guests often need to find nearby paid options.
The family-friendly atmosphere of CityCenterHotel Shkoder is another highlight with many families appreciating the safe and welcoming environment. The family-run nature of the hotel enhances the warmth and personalized care extended to guests.
Overall, CityCenterHotel Shkoder is a commendable choice for travelers seeking a centrally located, comfortable and clean stay in Shkoder, complemented by friendly staff and a variety of room options that cater to different needs. While there are areas for improvement, particularly in breakfast variety and parking availability, the hotel generally offers good value for money and a satisfying experience. Show more
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Categories
Family Friendly Hotel
Its central location makes it convenient for accessing family-friendly attractions. City center hotels often provide easy access to transportation and dining. This can be particularly helpful for families with young children.
Business Hotel
Its central location in Shkoder could be advantageous for business travelers.
3-Star Hotel
This hotel offers a central location, making it convenient for exploring the city. Its comfortable rooms and essential amenities provide a practical and enjoyable stay.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Small Hotel
Room Types
Deluxe Double Room with ShowerProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a seating area, a dining area as well as garden views. The unit offers 1 bed.
Family Room with Garden ViewOffering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV, soundproof walls, a seating area, a dining area as well as garden views. The unit has 2 beds.
Superior Single RoomProviding free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV, soundproof walls, a seating area, a dining area as well as garden views. The unit offers 1 bed.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a dining area, an electric kettle, as well as parquet floors. The unit has 1 bed.
Superior Double RoomThe spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. The double room provides parquet floors, a tiled floor, heating, a flat-screen TV, as well as garden views. The unit has 2 beds.
Budget Double RoomThe double room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, parquet floors, a tiled floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
Location
CityCenterHotel Shkoder boasts an impeccable location in the heart of Shkoder, placing guests right in the midst of the city's vibrant pedestrian zone filled with shops, cafes and restaurants. Nestled directly on the main shopping street and just a few steps away from the main square, this hotel offers easy access to the lively atmosphere of bars and eateries while ensuring a quiet retreat at night.
Guests repeatedly highlight the hotel's central positioning as ideal for exploring the city’s attractions, detailing its proximity to the historic center and various points of interest. The convenience of its location is exceptional, not only for leisure tourists but also for those seeking a tranquil yet central stay. Positioned just out of the main street, it provides a serene environment away from the hustle and bustle, yet close enough for guests to enjoy all the local amenities.
This superbly situated hotel has a knack for making every corner of Shkoder easily accessible, accentuating the ease of walking to different attractions, the bus station and key areas. Whether traveling for business or pleasure, CityCenterHotel Shkoder’s advantageous location offers both comfort and a strategic base for an enriching stay in the city.
Breakfast
The breakfast experience at CityCenterHotel Shkoder has garnered mixed reviews. Guests appreciate the convenience of having breakfast included and available even for those who wake up late. The offerings are described as simple and filling with highlights such as homemade fig jam and a selection of cheese, eggs, jams and fresh bread. Many found the breakfast to be satisfactory, reasonable and sometimes even very good with adequate variety.
However, some guests noted the breakfast variety to be quite limited and basic with several mentioning pre-packaged items like croissants and baguettes that detracted from the overall quality. The breakfast preparation also received criticism from some guests who found it rather industrial and not meeting their expectations based on promotional pictures. Others pointed out the lack of hot drinks and additional options like vegetables, which left room for improvement.
It seems there were also inconsistencies in the breakfast setup with reports of breakfast being served directly in the room or set up in the evening. Despite the contrasting opinions, the breakfast was deemed acceptable given its inclusion in the room rate, though more variety and quality improvements are suggested to enhance the guest experience.
Dinner
CityCenterHotel Shkoder boasts an enviable location, perfectly nestled amidst the vibrant heart of the town. Guests can enjoy immediate access to a multitude of dining options with a plethora of bars and restaurants just steps away. Whether one is in the mood for a cozy cafe or a fine dining experience, the hotel's surroundings cater to all tastes. Being right in the center ensures that visitors are always close to the action with the busiest streets filled with culinary delights in every direction. The convenience of having the best restaurants, bars and cafes within walking distance adds to the charm, making it an ideal choice for food enthusiasts.
Rooms
CityCenterHotel Shkoder has been consistently praised for its spacious and clean rooms, which guests find both comfortable and accommodating. The rooms, though basic, are frequently described as very clean with ample space, offering a pleasant environment for short stays. Many reviews highlight the comfort of the beds, contributing to a restful night's sleep.
Despite some minor setbacks such as occasional cleanliness issues in the bathrooms and a lack of certain amenities like wardrobes, refrigerators and kettles, the overall impression of the room conditions is positive. The presence of air conditioning and large windows in many rooms adds to the comfort, providing a refreshing ambiance.
A few rooms have been noted for being newly renovated and guests have appreciated the updated, modern feel of the superior rooms and new 4-star suites. The inclusion of TVs and desks/chairs in some rooms is also beneficial for those needing to work or relax.
Some negative feedback includes issues with noise, incomplete room features and occasional lapses in cleanliness upon check-in. However, these instances appear to be exceptions rather than the rule. Overall, guests generally seem satisfied with the quality of the rooms, emphasizing their cleanliness, spaciousness and comfort.
The hotel’s adherence to COVID-19 safety protocols is also mentioned positively, ensuring guests feel safe during their stay. While there are some areas for improvement, CityCenterHotel Shkoder offers a reliable and spacious option for travelers seeking comfort and simplicity in a central location.
Beds
CityCenterHotel Shkoder offers guests a sleep experience marked by notable comfort and cleanliness with numerous positive remarks about their beds. Most reviewers appreciated the comfortable and soft beds, often describing them as very comfortable, good and great. The bedding was frequently mentioned as clean, freshly washed and nice, contributing to an overall pleasant sleep environment. While the majority found the mattresses and bedding to their liking, there were occasional mentions of a bit too hard mattresses or uncomfortable beds. However, these were outliers compared to the prevailing sentiment of satisfaction with the bed comfort at the hotel.
Cleanliness
CityCenterHotel Shkoder generally receives favorable comments regarding its cleanliness. Guests frequently note that the hotel and rooms are very clean with many highlighting the spacious and super clean accommodations. Positive remarks mention that rooms are neat, tidy and equipped with necessary amenities, creating a comfortable and calm stay.
However, not all feedback is positive. There are several concerns about cleanliness lapses, such as dirty floors, unclean bathrooms and remnants from previous guests. Some reported issues include hair on sheets and bedding, flies in the bathroom and unclean tables and glasses, which detract from an otherwise positive experience.
Despite isolated incidents, many guests emphasize the hotel's overall cleanliness, describing it as clean and safe with new and spotless facilities contributing to a generally pleasant stay.
Staff
CityCenterHotel Shkoder has consistently earned praise for its exceptionally friendly and helpful staff. Reviews highlight the staff's willingness to go above and beyond in assisting guests with their requests and concerns. The hotel owners themselves often stand out for their kindness and attentiveness, ensuring that guests feel welcomed and well taken care of throughout their stay.
The reception and management team are frequently described as respectful and proactive with several mentions of the manager's efforts to accommodate guests by storing luggage and offering valuable travel advice. Guests felt particularly cared for as the staff not only provided assistance with daily needs but also played a crucial role in planning day trips and organizing transport to local destinations like Valbona and Theth.
In spite of a few isolated instances where staff presence was lacking or less welcoming, the overwhelming sentiment remains positive, celebrating the hotel staff's friendly, helpful and respectful demeanor. The warm hospitality extended by the owners and staff consistently enhances the overall guest experience, making CityCenterHotel Shkoder a commendable choice for travelers seeking a personable and supportive stay in Shkoder.
Wi-Fi
The WiFi at CityCenterHotel Shkoder received a range of feedback from guests with a majority emphasizing its positive aspects. Many highlighted that the WiFi was free and provided a decent signal with several noting the connection was either good or strong. A stable and reliable WiFi experience was also mentioned, indicating consistent functionality for most visitors. However, some reviews reported intermittent connectivity issues with a few guests experiencing interruptions, freezing or no service in their rooms. Overall, while the WiFi service was generally viewed favorably, there were occasional setbacks that could affect the browsing experience.
Parking
CityCenterHotel Shkoder offers various parking solutions, though it presents some challenges. Bikers will find it particularly accommodating with safe and closed garage spaces. However, car parking directly at the hotel is not an option. Guests often need to find parking areas nearby, which can sometimes be difficult or problematic. There is no free parking provided and visitors should expect to pay for parking with private and pre-pay options available close to the hotel. Despite the inconvenience of limited spaces and having to pay extra, there are parking facilities within a short walking distance. Frequent mentions highlight that while parking is available, it is generally a paid, off-site arrangement.
Family
CityCenterHotel Shkoder is a family-run establishment that offers a warm and welcoming atmosphere, ideal for families. Guests highlight the family-friendly environment, making it a recommended choice for those traveling with children. Parents can feel at ease as their kids play safely in front of the hotel. The staff is noted for being especially welcoming and helpful, assisting with trips and tickets, which adds to the convenience and enjoyment of family stays. This new family business seems to prioritize creating a comfortable and secure setting for families, garnering positive feedback from those who have experienced it.
3 Star
CityCenterHotel Shkoder presents a mix of new and traditional accommodations, offering a variety of rooms that range from economy to superior. Guests generally find it to be a good value for money, especially highlighting its very good room quality for a three-star hotel. The newly built four-star suites add a touch of modern luxury and elevate the overall hotel quality. However, some guests believe that the hotel does not fully meet the expectations of its 3.5-star rating with a few mentioning that it feels more like a bed and breakfast. Despite reasonable pricing for the services offered, guests anticipated better accommodation standards for its category. While the essence of a three-star hotel is maintained, there's a consensus that it has the potential to offer more.
No, CityCenterHotel Shkoder doesn't have any pool.
No, a spa isn't available at CityCenterHotel Shkoder.
Yes, CityCenterHotel Shkoder welcomes dogs.
No, parking facilities aren't available at CityCenterHotel Shkoder.