Shirdi19.76490500,
74.47624300,
Nagar-manmad Road,near Shirdi Bus Stand, Opp Sai Baba Hospital.(Show on Map)
6.7
Rated
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel City Heart Shirdi receives consistent praise for its prime location, making it a popular choice for visitors. Positioned right beside the bus stand and in close proximity to the Sai Shirdi Temple and main market, the hotel's location is noted for its convenience. Guests find the easy access to major attractions, ample parking space and nearby restaurants and hospital to be significant advantages.
While the breakfast at the hotel presents a mixed bag, some guests have enjoyed their meals, describing them as good and convenient. However, there are critiques regarding the variety and quality of the food, pointing to an inconsistent dining experience.
The rooms evoke a similarly varied response. Positive remarks highlight the clean and neat ambiance and a smooth check-in process. However, issues such as small room sizes, malfunctioning amenities and occasional maintenance problems like bats from AC vents and cigarette odors detract from the experience. Guests also note the absence of basic necessities like towels and proper temperature control, though the reception and common spaces are generally well-regarded.
Cleanliness is another area with mixed reviews. Some guests praise the clean and well-maintained rooms along with quick housekeeping responses, while others point out dusty floors, unclean sheets and poor hygiene in the common and bathroom areas.
The hotel staff generally receive positive marks for their friendliness and cooperation, particularly at the reception. They are described as respectful, supportive and willing to accommodate requests, which leaves a favorable impression despite occasional slow service and lapses in housekeeping.
Families find Hotel City Heart Shirdi to be an excellent option with family rooms and suites providing ample space and amenities that cater to family needs, fostering a sense of togetherness and bonding.
Bed comfort varies among guests with some appreciating the size and comfort while others raise concerns about the cleanliness of the bedding. Overall, despite a few hiccups, the additional perk of free parking and the general comfort of the beds contribute positively to the overall experience.
Overall, Hotel City Heart Shirdi excels in location and often in service, but attention to maintenance, cleanliness and consistency in dining options could significantly enhance the guest experience. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Triple RoomEach air-conditioned room here will provide you with a TV and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries.
It can accommodate 3 guests.
Premium Quadruple RoomEach air-conditioned room here will provide you with a TV and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries.
It can accommodate 4 guests.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Family SuiteFeaturing a private entrance, this spacious suite also comprises 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a dining area, a wardrobe as well as city views. The unit offers 3 beds.
Family SuiteThis spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 5 beds.
Guest Reviews
6.7
Rated
Location
Hotel City Heart Shirdi boasts a prime location that consistently garners praise from its guests. Situated just beside the bus stand and very near the temple, it provides utmost convenience for visitors to the Sai Shirdi Temple. The hotel’s location is frequently highlighted as one of its best attributes with many noting it as perfect, fabulous and at an excellent spot.
Guests appreciate the proximity to both the temple and the main market, making it an ideal choice for those looking to explore Shirdi's key attractions without hassle. Ample parking space and its situation in the heart of the city further add to its allure. Travelers also find the nearby access to restaurants and a hospital to be a significant advantage.
Overall, the location of Hotel City Heart Shirdi stands out as a major highlight, ensuring guests enjoy easy access to the major sights and services of the area.
Breakfast
Reviews of the breakfast at Hotel City Heart Shirdi present a mixed picture. On the positive side, several guests have described the breakfast as very good and good, indicating moments of satisfaction with the meal experience. Additionally, the convenience of having food included in the package is highlighted. However, several critical remarks suggest a lack of variety in breakfast options and issues with overall food quality at the restaurant. Words like worst quality and not good are used to describe some guests' experiences, hinting at inconsistency. This mixed feedback underscores the potential for a varied dining experience at this hotel.
Rooms
Hotel City Heart Shirdi offers mixed experiences for its guests when it comes to the rooms. The overall ambiance of the rooms receives positive feedback with several guests noting that the rooms were clean and neat. The check-in process and reception experience have also been appreciated, adding to a welcoming first impression.
However, room size is often a point of contention, described as very small by some visitors. Maintenance appears to be an ongoing issue with reports of malfunctioning amenities such as non-working lights, exhaust fans and TVs. Some guests encountered more serious problems, including the presence of bats from AC vents and cigarette odors lingering in the rooms. The absence of basic necessities like towels, foot mats and temperature control has further contributed to discomfort during stays.
Despite these drawbacks, the reception and common spaces are generally well-regarded, providing a balanced perspective of the hotel’s offerings. Quality service and clean rooms are highlights, although there are clear areas in need of improvement to enhance the overall guest experience.
Beds
Hotel City Heart Shirdi has received mixed feedback regarding its bedding. Guests have highlighted the comfort of the bedding and appreciated the ample bed size, which seems to be a favorable aspect of their stay. However, there have been consistent concerns about the cleanliness of the sheets and bed linen with multiple reports of soiled or dirty bedding. Despite some guests finding the beds to be hard, the overall comfort and additional perk of free parking contribute positively to the hotel experience.
Cleanliness
Hotel City Heart Shirdi presents a mixed picture when it comes to cleanliness. On a positive note, some guests appreciated the cleanliness and freshness of the rooms, describing them as neat, clean and well-maintained. Quick responses to housekeeping requests also left a favorable impression on some visitors. However, there were notable concerns about cleanliness in various areas of the hotel. Issues ranged from dusty floors and unclean sheets to soiled towels and unhygienic surroundings. Some reviews also highlighted specific problems such as dirty curtains, unclean bathroom tiles and commodes and overall poor hygiene in the rooms. Despite a few commendations, there were recurring mentions of the need for better housekeeping and improved maintenance, particularly for bathrooms and communal areas.
Staff
The staff at Hotel City Heart Shirdi generally received positive feedback from guests. Many reviewers found the reception staff to be particularly friendly and cooperative, contributing to an overall welcoming reception experience. The staff was described as very respectful, supportive and nice. Despite some notes on service being a little slow and a lack of housekeeping, the hotel staff was noted for their willingness to accommodate requests, such as room changes when complaints were raised. Their cooperative attitude seems to have left a positive impression on many guests.
Family
Hotel City Heart Shirdi is highly recommended for families seeking a comfortable and enjoyable stay. Guests frequently appreciated the family room and family suite options, which provide ample space and encourage family togetherness. The hotel offers various family-oriented amenities, ensuring entertainment and quality family time for everyone. Despite a few mentions of stressful moments, the overall experience fosters a sense of closeness and bonding, making it an ideal choice for families.
Yes, Hotel City Heart Shirdi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel City Heart Shirdi.
No, Hotel City Heart Shirdi doesn't allow dogs.
Yes, parking facilities are available at Hotel City Heart Shirdi.