InfoSummary of reviewsHotel Lafontaine Suwa, nestled along the tranquil banks of Lake Suwa, is lauded for its prime location offering both relaxation and exploration opportunities. Its proximity to lake sightseeing, fireworks, hot springs, and the Suwa Taisha Shrine makes it an ideal base for travelers, while maintaining convenient access to the city center and restaurants. The hotel offers excellent value with amenities like parking and vending machines adding to guest convenience.
Breakfast at the hotel is a simple yet satisfying affair, featuring dishes like bacon and eggs on toast, along with options like hot dogs, soup, and fried onigiri. While generally seen as a convenient start to the day, some guests feel the portion sizes are small and the quality could improve, particularly for the miso soup.
The rooms at Hotel Lafontaine Suwa receive high praise for their spaciousness and comfort. They are described as large, clean, and well-maintained, with guests enjoying modern conveniences such as Android TVs and air purifiers. Despite minor issues with temperature control, the overall quiet ambiance ensures restful sleep. The separate toilet and bath and user-friendly design further enhance the positive experience, with the hot spring-like faucets in bathrooms being a unique highlight.
Cleanliness is another strong point, with guests consistently noting the pristine condition of the rooms and bathtubs. The fresh atmosphere, despite the hotel's older building, contributes to a comfortable stay, complemented by modern amenities like in-room microwaves. While narrow stairs to some rooms can be challenging, the cleanliness and well-maintained interiors leave a favorable impression.
The hotel staff are frequently praised for their kindness and helpfulness, ensuring a positive guest experience. Despite potential language barriers, the staff communication is friendly and accommodating, likened to the warmth of amiable grandparents. The front desk staff, in particular, are commended for their courteous and effective service. Overall, Hotel Lafontaine Suwa offers a warm and welcoming atmosphere, contributing to memorable stays for its guests. Show more
InfoSummary of reviewsKamisuwa Onsen Shinyu is highly regarded for its picturesque lakeside location, offering breathtaking views of Lake Suwa from spacious, well-appointed rooms. Guests appreciate being able to enjoy serene morning walks and easy access to local attractions like the Katakura Hall and Kitazawa Art Museum. The hotel's commitment to cleanliness and comfort is evident from the meticulously maintained facilities and inviting rooms, which blend traditional and modern decor to create a soothing ambiance.
The culinary experience at Kamisuwa Onsen Shinyu is exceptional, with many guests praising both the traditional Japanese breakfast and the kaiseki-style dinner. Served in private dining rooms, these meals are noted for their beautiful presentation, use of local produce, and healthy options. While some find the portions modest, the flavors consistently delight, complemented by attentive service.
The staff is renowned for their exceptional hospitality and professionalism, contributing significantly to the overall experience. Their friendliness, attentiveness, and ability to assist guests, including communicating in English, leave a lasting impression. The rooms themselves are frequently commended for their spaciousness, cleanliness, and comfort, with many featuring private onsen baths offering stunning views of Lake Suwa.
While the bedding receives mixed feedback, with some finding the futons comfortable despite initial reservations, the service and overall experience more than compensate for minor issues. The accommodating staff and high-quality service ensure that guests feel valued and attended to throughout their stay, making Kamisuwa Onsen Shinyu a delightful retreat that harmonizes traditional Japanese hospitality with cultural immersion. Show more
