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Summary of reviewsHotel Route-Inn Aso Kumamoto Airport Ekimae is highly regarded for its strategic location, situated close to Higoe Otsu Station and with accessible shuttle services to Kumamoto Airport. Guests appreciate the nearby dining and shopping options, including supermarkets and convenience stores, as well as a free bus stop providing direct airport connections. The hotel’s position along the national highway and its spacious parking lot enhance its convenience for both public transport users and drivers.
Breakfast at the hotel is frequently celebrated for its delicious and plentiful offerings, featuring a variety of Eastern and Western options and local specialties like spicy lotus root and takana rice. Guests consistently mention the satisfying and substantial nature of the breakfast buffet, marking it as a standout feature of their stay.
Accommodation experiences at the hotel vary, though many guests highlight the cleanliness and practical amenities of the rooms. Features like folding shelves and air purifiers are particularly appreciated. While some rooms are noted for their spaciousness and quietness, others are described as cramped or showing signs of age. Minor issues such as flickering lights are quickly addressed by the attentive staff. Despite occasional concerns about room odors and limited space due to the wardrobe, the hotel maintains a generally clean and well-equipped environment.
The hotel's cleanliness receives consistent praise with rooms and facilities described as tidy and well-maintained. While isolated issues like mold behind the bathtub or dust in the air conditioner are reported, they do not overshadow the overall positive feedback about the hotel's cleanliness and modern amenities.
Staff at Hotel Route-Inn Aso Kumamoto Airport Ekimae are often commended for their exceptional service. Guests frequently highlight the staff's kindness, attentiveness and willingness to assist. The front desk service is lauded for being accommodating and efficient, contributing significantly to a welcoming environment.
Overall, Hotel Route-Inn Aso Kumamoto Airport Ekimae offers good cost performance and reliable quality. Despite some signs of aging, the hotel delivers essential services and a consistent, enjoyable experience, making it a reasonable choice for business and leisure travelers alike.
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