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Summary of reviewsCandeo Hotels Shizuoka Shimada is celebrated for its exceptional convenience and tranquility, offering visitors a serene countryside escape while still being strategically located near a highway interchange and airport. The majestic views of Mount Fuji available from select rooms add a unique charm to the experience, complemented by the hotel's free parking and enticing hot spring bath. Despite minor transportation challenges and limited dining options nearby, the peaceful setting remains a standout feature for many guests.
The hotel's breakfast is another high point of the stay, with guests frequently praising its delicious array of Japanese and Western dishes. The breakfast buffet's variety caters to diverse tastes, rounding out a fulfilling morning experience that sets the day off on a positive note.
Rooms at Candeo Hotels are uniformly commended for their cleanliness and calm ambiance. Spacious and well-maintained, they provide a comfortable retreat for guests. Some rooms offer captivating views of Mt. Fuji, enhancing the overall stay. While there are occasional mentions of minor cleanliness issues and compact bathrooms, these do little to detract from the generally positive impression.
The hotel staff are frequently lauded for their professionalism and friendliness, ensuring that the guest experience is smooth and warm from start to finish. Guests appreciate the staff's helpfulness and clear communication, particularly in assisting with local advice and making non-Japanese speakers feel welcome. The team’s responsiveness and genuine smiles contribute significantly to the hotel’s reputation as a hospitable destination.
Beds at the hotel are largely considered comfortable, providing a restful night's sleep. Although some guests found beds slightly small or saggy, they still reported feeling rested and invigorated for the day ahead.
Overall, Candeo Hotels Shizuoka Shimada delivers a quality experience, highlighted by its tranquil setting, excellent breakfast options, clean and comfortable accommodations, and friendly, attentive staff. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is part of the Candeo Hotels group, which promotes the reduction of hotel toiletries by offering a toiletry bar where guests can select only the items they need.
Hotel with Parking
3-Star Hotel
Room Types
Superior Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV, an electric kettle, pajamas and heating. The unit has 1 bed.
Standard Double Room - Non SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, pajamas, heating and a flat-screen TV. The unit has 1 bed.
Standard Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, an electric kettle, pajamas and heating. The unit offers 1 bed.
Hollywood Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, an electric kettle, pajamas and heating. The unit offers 2 beds.
Hollywood Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, pajamas, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Candeo Hotels Shizuoka Shimada is an ideal spot for travelers seeking convenience and tranquility, thanks to its strategic proximity to the highway interchange and the nearby airport. Guests appreciate the serene, countryside setting, making it a perfect retreat from the bustling city life of Shizuoka, despite being over 15 miles away. The mesmerizing views of Mount Fuji from some of the rooms are a standout feature, drawing guests to the hotel. Free parking is a notable advantage for those driving in, and the presence of a hot spring bath adds to the appeal of the stay. However, potential visitors should note that the location may require navigating limited dining options and transportation can be a challenge, with few taxi services and higher costs to and from the JR station. The arrangement of the public bath, which alternates between genders, is another consideration for prospective guests.
Breakfast
Candeo Hotels Shizuoka Shimada offers a breakfast experience that is widely praised for its delicious offerings and satisfying variety. Guests frequently highlight the breakfast as a high point of their stay, describing it as elaborate and fulfilling. With a pleasurable mix of Japanese and Western styles, the breakfast buffet caters to diverse tastes and preferences. The hotel's breakfast menu is praised for its wide variety, allowing guests to enjoy a satisfying start to their day. While a few have noted it as being average at times, standout elements like delicious whitebait contribute to its overall positive reception. Overall, the breakfast at Candeo Hotels Shizuoka Shimada is well-regarded and often deemed worth the price, complementing the experience of a stay at this 3-star hotel.
Rooms
Candeo Hotels Shizuoka Shimada offers a variety of room experiences for its guests. Many visitors appreciate the surprisingly spacious and clean rooms, often highlighting their well-maintained interiors and calm atmosphere. A notable perk for some rooms is the view of Mt. Fuji, which adds a unique touch to the stay. Guests generally find the beds comfortable, although there are occasional mentions of them being small and slightly saggy. Despite the rooms being relatively compact, they provide a relaxing environment and are clean and accommodating.
Some reviews note minor issues such as a musty smell, strong pillow odor, or missing window netting, but these do not overshadow the overall positive impressions. There is mention of cleanliness concerns like a spider web in one room and dust in the elevator, yet guests still find the rooms well-kept. The bathrooms are acknowledged as being small, and the lack of separate bathing areas for men and women is cited as a downside by some.
Overall, the rooms are considered acceptable for the price, offering a simple and comfortable setting for travelers looking to unwind.
Beds
Guests at Candeo Hotels Shizuoka Shimada generally find the beds comfortable and conducive to a good night's sleep. Many reviewers highlight the comfort of the mattresses, describing them as cozy and fluffy, ensuring a pleasant and restful experience. Despite some mentioning the beds as small or a little saggy, they still manage to serve well for sleeping needs. The hotel's double room beds are noted to be semi-doubles, which can be a tight fit for three people, but pushing two beds together can accommodate a trio comfortably. Overall, waking up after a night's rest in these beds leaves guests feeling refreshed and ready for the day.
Cleanliness
Candeo Hotels Shizuoka Shimada has garnered a mixed yet generally positive reputation for its overall cleanliness. Many reviews highlight the hotel's dedication to maintaining clean guest rooms and common areas, with frequent mentions of comfortable, quiet, and well-maintained accommodations. Guests noted that the entire building exudes a sense of cleanliness, contributing to a pleasant experience. The diligent housekeeping staff consistently receive appreciation for their efforts in keeping the hotel in good condition, ensuring that no unpleasant smells permeate the facility.
However, a few reviews pointed out specific areas where cleanliness could be improved. Some guests encountered issues such as dust behind curtains, insect carcasses in bathroom fixtures, and hair in the changing room of the large public bath. Additionally, there was a mention of mold-like stains on wallpaper and a spider web in one room. Despite these isolated incidents, the overall hygiene of the hotel is considered above average by most visitors.
Adding to the experience, the hotel staff is often described as friendly and attentive, enhancing the guest experience alongside great amenities like the Sky Spa, which offers stunning views of Mt. Fuji and the sea. The hotel's appeal is further boosted by the positive remarks on its breakfast offerings and the quality of its open-air bath facilities.
Staff
At Candeo Hotels Shizuoka Shimada, guests are consistently impressed by the professionalism and warmth of the staff. From check-in to check-out, the staff's interactions are marked by helpfulness and courteousness, making the experience smooth and welcoming. Many reviews highlight how easy it is to understand the check-in process, thanks to clear explanations provided by staff members. The front desk, in particular, receives praise for its kind and attentive service, with staff members going out of their way to ensure guest comfort. The team is not only polite but also shines with genuine smiles and a friendly demeanor, fostering a pleasant atmosphere throughout the hotel. Moreover, for travelers exploring the local area, the staff’s willingness to introduce nearby attractions enhances the overall travel experience. They also make admirable efforts to communicate effectively in English, ensuring non-Japanese speaking guests feel well cared for. Guests leave with high regard for the staff, contributing to the hotel's strong reputation as a welcoming and high-quality destination.
No, Candeo Hotels Shizuoka Shimada doesn't have any pool.
No, a spa isn't available at Candeo Hotels Shizuoka Shimada.
No, Candeo Hotels Shizuoka Shimada doesn't allow dogs.
Yes, parking facilities are available at Candeo Hotels Shizuoka Shimada.
No, Candeo Hotels Shizuoka Shimada doesn't have a gym.