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Summary of reviewsSMALL HOTEL receives overwhelmingly positive reviews for its strategic location, high-quality accommodations and exceptional service. Positioned in a highly accessible area, the hotel is ideal for both business travelers and tourists. It's conveniently close to workplaces and features a shopping center with entertainment options, restaurants and supermarkets. Public transport is easily accessible, making travel around the city straightforward. The vicinity also includes parks and the Pirogov estate museum, adding a cultural touch to the convenience.
Guests generally enjoy the breakfast, citing delicious and hearty meals with the added bonus of unlimited coffee and tea. While the breakfast service is mostly praised, some logistical issues like cold servings and limited variety are noted. However, these aspects are minor compared to the overall positive feedback.
The adjacent Georgian restaurant receives high marks for its delicious cuisine, although guests express a desire for lunch and dinner options at the hotel itself. The absence of an in-hotel restaurant is a minor drawback considering the quality of nearby dining options.
Rooms at SMALL HOTEL are lauded for their cleanliness, modern design and comfort. Guests admire the stylish, minimalist interiors and appreciate the spacious, well-equipped rooms. Features like high-quality mattresses, smart TVs and excellent soundproofing contribute to a quiet and comfortable stay. The modern renovations, coupled with thoughtful details such as snow-white bed linens and complimentary toiletries, create a luxurious atmosphere.
Cleanliness is a standout feature with both the rooms and common areas maintained to impeccable standards. The welcoming aromas and aesthetically pleasing interiors further enhance the guest experience.
The staff at SMALL HOTEL are frequently commended for their exceptional service. Guests describe the team as friendly, attentive and professional with particular praise for individuals like Daria and Tatiana. The staff's readiness to help and their proactive approach to addressing issues contribute to a highly satisfying stay.
The hotel's parking facilities are another highlight, offering free and secure parking with continuous video surveillance. Guests appreciate the easy access and ample space, along with the added sense of security provided by round-the-clock monitoring.
The beds at SMALL HOTEL receive consistent praise for their comfort with guests highlighting the high-quality mattresses and ample space. This focus on guest comfort extends to the bedding, which is frequently described as pleasant and pristine.
Finally, the hotel is noted for its pet-friendly policies, welcoming dogs and ensuring a pleasant stay for both guests and their furry companions. This inclusive approach further enhances SMALL HOTEL's appeal, making it a top choice for travelers seeking a convenient, comfortable and well-serviced lodging experience.
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