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Grand Hotel Times Sherbrooke

Sherbrooke , 1 Rue Belvedere Sud (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Times Sherbrooke stands out as an attractive choice for visitors to Sherbrooke, largely due to its prime location and impressive aesthetics. The hotel is ideally nestled near the Lake of Nations, offering picturesque views and easy access to downtown, scenic walking trails, an array of restaurants and historic sites. Guests appreciate the serene surroundings, stylish modern design and high-quality bedding, which contribute to a tranquil and comfortable stay.

The rooms are a particular highlight, described as spacious, modern and luxurious with many offering stunning views of the lake. Cleanliness throughout the hotel is impeccable with guests frequently commending the meticulous room cleaning service and the pristine condition of both the rooms and common areas. The quality of sleep is generally high, thanks to comfortable and well-maintained beds and bedding, despite occasional mentions of varying mattress preferences and pillow sizes.

The staff at Grand Hotel Times Sherbrooke significantly enhance the guest experience. Generally praised for their friendliness, courtesy and bilingual capabilities, the employees provide a welcoming atmosphere and efficient service, particularly noted during check-ins.

While the hotel excites in many areas, there are some aspects that do not quite meet expectations. The breakfast experience is often seen as basic and not on par with the hotel's four-star rating with limited variety and charges not included in the room price. The pool, although pleasantly heated and well-maintained, is considered small and can sometimes be too crowded.

Parking is another mixed point, as guests feel the extra cost for parking should be included, considering the overall price of the stay. Furthermore, while the hotel provides free Wi-Fi, its reliability and speed can be inconsistent, particularly in the morning and evening hours.

In summary, Grand Hotel Times Sherbrooke is highly recommended for its convenient and charming location, excellent cleanliness and modern comforts. While there are areas for improvement, particularly with breakfast and Wi-Fi, the exceptional service and beautiful surroundings make it a top choice for travelers seeking a serene and well-appointed stay in Sherbrooke.
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Hotel with Parking

The hotel is located beside lac des Nations. It offers free breakfast, and the staff are known to be nice. Parking is available.

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Hotel for Honeymoon

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Hotel with Swimming Pool

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Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Queen Room This spacious room features a view of Sherbrooke city centre. It includes 1 queen bed, an Italian leather armchair, large desk with free Wi-Fi and 37-inch LCD TVs.

Queen Room with Two Queen Beds This room includes a cable TV, refrigerator and coffee maker.

Deluxe King Room This room includes a cable TV, refrigerator and coffee maker.

Prestige Suite This suite includes views of the lake and city, a kitchenette, flat-screen cable TV and a bathtub.

Suite with Lake View This suite's special features are the hot tub and the fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as lake views. The unit offers 2 beds.

Two-Bedroom Apartment with Lake View This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 2 beds.

Family Suite This spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 3 beds.

Suite with Lake View Guests will have a special experience as this suite features a hot tub and a fireplace. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as lake views. The unit offers 2 beds.

Studio with Lake View Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as lake views. The unit offers 2 beds.

Comfort Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit has 2 beds.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 2 beds.

Double Room Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 2 beds.

Queen Room Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.

Double Room Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.

About Grand Hotel Times Sherbrooke

License: 223137

Guest Reviews

7.8

Good

Location

Nestled in an ideal location in Sherbrooke, the Grand Hotel Times Sherbrooke offers breathtaking views of the Lake of Nations, making it a picturesque retreat for visitors. Situated at the intersection of King Street and Belvedere Street, this well-located hotel is just steps away from the lake and its scenic walking trail, perfect for leisurely strolls. Guests rave about the prime proximity to downtown, multiple bus lines and an array of nearby restaurants and historic sites.

The serene surroundings ensure a quiet stay, complemented by comfortable and clean amenities. Visitors appreciate the stylish and modern aesthetic of the hotel, which is matched by its high-quality bedding and impeccable service. The friendly, courteous staff also contribute to an overall pleasant experience.

Furthermore, the hotel’s central location makes it an excellent starting point for exploring the city’s attractions, shops and the beautiful park just outside its door. Overall, the Grand Hotel Times Sherbrooke stands out as a top choice for travelers seeking both convenience and charm in the heart of Sherbrooke.

Breakfast

The breakfast experience at Grand Hotel Times Sherbrooke seems to fall short of expectations for many guests, particularly for a hotel of its caliber. While some reviews mention it as "good," the general consensus suggests that the offerings are minimal and lack variety. Guests frequently note that the continental breakfast feels very basic and does not match the standards of a four-star establishment.

One recurring point is the disappointment that breakfast is not included in the room price, which many guests feel should be standard, especially given the cost. Moreover, the breakfast options available receive criticism for being limited with mentions of "industrial fruit juice" and "only boiled eggs and toast." This simplicity and the absence of in-room amenities like quality coffee are seen as significant downsides.

On a positive note, having breakfast on the terrace in front of the lake is highlighted as a magnificent experience. However, this scenic view seems to be one of the few redeeming features as far as breakfast is concerned. Overall, improvements in variety and inclusion in the room price could elevate the breakfast experience to match the hotel's high-end positioning.

Rooms

Guests have generally found the rooms at Grand Hotel Times Sherbrooke to be a highlight of their stay. Described as spacious, stylish and modern, the rooms offer a high level of comfort and cleanliness. Many rooms boast stunning views of Lake des Nations, which guests absolutely adored, adding to the overall tranquilo atmosphere of their stay. The bedding is noted for its impeccable quality, ensuring a restful sleep. Rooms on upper levels particularly benefit from being quieter and offering magnificent vistas.

Guests have also praised the hotel’s prime location, noting its proximity to the city center and convenient parking. Although there were occasional mentions of smaller room sizes or lack of coziness in certain areas, the overwhelmingly positive feedback focuses on the spacious, bright and comfortable accommodations. The room cleaning service receives special commendation for maintaining high standards of cleanliness.

Despite minor issues such as the absence of a coffee maker in some rooms and isolated reports of musty smells or missed room cleaning, the overall impression of the rooms is that they are modern, luxurious and well-maintained, making the Grand Hotel Times Sherbrooke a commendable choice for travelers seeking both comfort and scenic beauty.

Beds

Grand Hotel Times Sherbrooke has received mixed feedback regarding its beds. Many guests praised the hotel for its very comfortable beds, highlighting the high quality of bedding and bed linen. Reviewers frequently mentioned that the beds were spacious, well soundproofed and overall provided a good night's sleep.

However, some guests found the mattresses either too hard or too soft with a few experiencing discomfort. There were remarks about the pillows being too large, firm or thin, leading to an uncomfortable sleeping experience for some. A few reviews also noted issues such as the absence of a flat sheet or discrepancies in bed size with queen beds appearing closer to double beds. Despite these concerns, the general consensus leans towards a positive experience with bed comfort at the hotel.

Cleanliness

Grand Hotel Times Sherbrooke receives high praise for its outstanding cleanliness across various aspects of the establishment. Guests consistently describe the rooms as very clean and well-furnished, often exceeding expectations. The quality of the room cleaning service and the impeccable cleanliness of the premises are frequently highlighted. The beds and bed linens are noted for their cleanliness and comfort, contributing to a pleasant stay.

Visitors also appreciate the luxurious and modern decor of both the rooms and the lobby with specific admiration for how clean and welcoming these spaces are. Moreover, the hotel's location and the view of the Lake of Nations enhance the overall guest experience.

Despite some remarks about the reception being impersonal and the hotel being slightly expensive, the smiling staff and excellent service contribute positively to the overall atmosphere. The clean and comfortable bedding, coupled with the cleanliness of the pool area, add to the hotel's appeal.

In summary, Grand Hotel Times Sherbrooke stands out for its cleanliness, comfort and modern aesthetics, making it a highly recommended stay for travelers seeking a well-maintained and visually pleasing environment.

Staff

Grand Hotel Times Sherbrooke boasts spacious and comfortable rooms, but the true highlight for many guests is the staff. The reception team is consistently praised for being friendly, welcoming and charming. Guests frequently mention the courtesy and helpfulness of the employees, particularly noting excellent service during check-ins. The bilingual capabilities of the staff also add to the positive experience, making communication smooth for both English and French speaking guests.

However, experiences with the staff are not universally excellent. Some guests have noted a lack of warmth and smiles and there are occasional reports of unhelpful attitudes, especially in situations requiring extra assistance or addressing billing issues. These inconsistencies suggest that while many staff members excel in their roles, others struggle to meet guest expectations.

Overall, the staff at Grand Hotel Times Sherbrooke generally receive high marks for their professionalism and friendliness, significantly enhancing the stay for most visitors.

Wi-Fi

The Grand Hotel Times Sherbrooke offers a serene location and delightful staff, ensuring a pleasant stay for guests. However, the Wi-Fi service seems to be a mixed experience. While some areas, particularly the lobby and parts of the bar, provide a strong, free and unsecured Wi-Fi connection, the overall reliability and speed of the network can be disappointing. Guests have reported weak signals in various parts of the hotel and noted that the Wi-Fi service can be intermittent, often unavailable during mornings and evenings. Despite these issues, the positive environment created by the quiet location and excellent staff remains a notable highlight.

Pool

The pool at Grand Hotel Times Sherbrooke receives mixed feedback from guests. Many appreciate the warmth and comfort of the pool, describing it as a nice, beautifully maintained feature with consistently warm water that makes for an enjoyable swim. However, several guests highlight its small size, noting that it can feel cramped, especially when crowded with children and parents. Some concerns about cleanliness have also been mentioned with specific instances of leftover debris not being addressed promptly. There have been occasional issues with the pool being out of service or the water being dirty, affecting the availability of this amenity. Additionally, the pool area lacks a spa, which could be a drawback for some visitors. Despite these points, the comfortably heated pool has been a positive aspect for many.

Parking

Guests at the Grand Hotel Times Sherbrooke have expressed mixed feelings about the hotel's parking situation. The primary concern mentioned repeatedly is the necessity to pay for parking, which many found to be an unwelcome extra cost, particularly given that other hotels in the area include parking in the room price. The fees, often cited around $10-12 per day, were considered by some as hidden costs not clearly communicated at the time of booking. Additionally, there were complaints about the free parking area being too small to accommodate all guests. Despite these concerns, the reviews did not highlight any issues with the quality or safety of the parking facilities themselves.

Yes, Grand Hotel Times Sherbrooke has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Grand Hotel Times Sherbrooke.

No, Grand Hotel Times Sherbrooke doesn't allow dogs.

Yes, parking facilities are available at Grand Hotel Times Sherbrooke.

Yes, Grand Hotel Times Sherbrooke has a gym.

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