Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Cross Keys Sherborne is a highly regarded establishment situated in the heart of Sherborne, offering guests a convenient base to explore the historic town and its nearby attractions. Its central location, close to the historic abbey, shops, cafes and market square, is repeatedly praised for making exploration easy and enjoyable. Despite being centrally located, the ambiance remains peaceful and guests benefit from the nearby Culverhayes Car Park and easy access to the railway station.
Guests are particularly impressed with the breakfast offerings, frequently described as excellent, fantastic and wonderful. The full English breakfast is a standout, complemented by a variety of a la carte options that cater to diverse tastes. The food is consistently well-cooked, freshly prepared and generous in portion size, contributing to a highly satisfying morning experience. The availability of fresh milk and fridges in rooms is an appreciated touch. Even though breakfast service might take a little time, the quality of coffee and the option to dine outdoors make up for it.
Dinner at The Cross Keys Sherborne also garners significant praise with many noting the delicious meals made from great local products. The venison pie and the dinner menu, in general, receive particular commendation. Compliments are also directed towards the superb selection of wine, beers and IPAs. Although some guests suggest minor improvements for evening meals, the overall feedback is strongly positive, making the dining experience at The Cross Keys Sherborne a notable highlight.
The rooms at The Cross Keys Sherborne are described as exceptionally well-appointed, spacious and beautifully decorated with a chic and modern touch. Guests appreciated the small, thoughtful gestures and the rooms are noted for their cleanliness and comfort. Amenities such as Smart TVs, Alexa devices, luxury towels and comfortable beds with soft linens contribute to a high level of satisfaction. Consistency in room quality is evident with frequent mentions of clean and stylish accommodations ensuring a cozy and relaxing stay.
The staff at The Cross Keys Sherborne are repeatedly praised for their friendliness, professionalism and exceptional service. Guests highlight individual team members like Mo and Hannah, who enhance the hospitality experience with their warm and welcoming demeanor. The entire staff is commended for their attentiveness and helpfulness, making guests feel cared for and valued during their stay.
The free WiFi offered at The Cross Keys Sherborne is also well-regarded, providing good signal strength and ample bandwidth for streaming and other online tasks. This connectivity, combined with modern room amenities like Smart TVs and Alexa, enhances the overall guest experience.
Comfortable beds are another standout feature with many guests complimenting the super comfy and very comfortable bedding that contributes to a restful night's sleep. The overall quality of the beds often exceeds guest expectations, making them a notable aspect of the stay.
In essence, The Cross Keys Sherborne excels in providing an enjoyable and memorable experience through its excellent location, high-quality dining, beautifully appointed rooms, exceptional cleanliness and outstanding staff service. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Small Hotel
Room Types
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has soundproof walls, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.
Deluxe Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has soundproof walls, flat-screen TV, city views, as well as chocolate for guests. The unit has 3 beds.
Guest Reviews
Location
The Cross Keys Sherborne boasts an undeniably advantageous location that guests repeatedly praise. Positioned right in the core of Sherborne, it is a stone's throw away from the historic abbey and embedded within the quaint charm of this lovely old town. Visitors appreciate its proximity to shops, cafes and the market square, making it a convenient base for exploring the area. Despite being in the bustling center, parking is manageable with the nearby Culverhayes Car Park only a short walk away.
The convenience extends to guests arriving by train, as the railway station is easily accessible. Compliments abound for the colourful character of the rooms and the central, yet peaceful, ambiance that ensures a pleasant stay. Its centrality facilitates effortless exploration of Sherborne's attractions, enhancing the overall experience.
Breakfast
The breakfast at The Cross Keys Sherborne consistently receives high praise from its guests. Words such as excellent, fantastic and wonderful frequently describe the morning meal experience. Guests appreciate the generous portions and the quality of the food provided. The full English breakfast is particularly highlighted for being perfect and exceptional, while the variety and taste of the a la carte breakfast options also impress.
Many guests note the delicious, well-cooked and freshly prepared nature of the offerings with some describing their breakfast as scrumptious and fabulous. The breakfast includes a good selection of items that cater to different tastes, ensuring that everyone finds something to their liking. Alongside the hearty meals, the availability of fresh milk and a fridge in the rooms is a small but appreciated touch.
Despite one comment about a small bowl of granola being disappointing, the overall perception is that the breakfast is very good and of excellent quality. The service might take a little time, but the result is well worth the wait. Excellent coffee, well-presented dishes and the option to enjoy breakfast outdoors in the sunshine contribute to a highly satisfying experience.
In summary, the breakfast at The Cross Keys Sherborne is a highlight for many guests, contributing to an enjoyable and memorable stay that leaves them eager to return.
Dinner
The Cross Keys Sherborne has garnered praise for its dining experiences with many guests highlighting the delightful meals they enjoyed there. Diners frequently commend both the breakfast and dinner offerings, describing them as delicious and utilizing great local products. The venison pie and the dinner menu, in general, have received particular accolades for being outstanding and of equally high standards. Guests also appreciated the superb selection of wine, beers and IPAs, contributing to the overall high quality of their dining experiences.
While the majority of the feedback is positive, a few guests noted some room for improvement, suggesting that the evening meal could sometimes be a bit disappointing or lacking in luxury. Despite these occasional critiques, the general consensus points to good top-quality food and excellent service, making The Cross Keys a notable option for dining in Sherborne. Additionally, the vibrant Saturday market around the adjacent courtyard adds to the charming dining atmosphere.
Rooms
The Cross Keys Sherborne boasts exceptional rooms that consistently impress with their high standards of decoration and cleanliness. Guests frequently note the tasteful furnishings and small, thoughtful gestures that contribute to an immaculately clean and welcoming environment. The rooms are well appointed, spacious and equipped with modern amenities such as Smart TVs and Alexa devices.
Comfort is a priority with many reviewers highlighting the comfortable beds, including some with soft, summer-weight duvets. Towels are described as soft and luxurious and the provided teas, coffees, fresh milk and bottled water are much appreciated. The chic decor and modern shower rooms add to the overall upscale feel.
The consistency in room quality is evident with numerous mentions of rooms being very spacious, stylish and superb. Some guests had the pleasure of staying in loft rooms or family suites, noting their outstanding nature. Cleanliness is a key highlight with many describing the rooms as spotless and exceptionally well decorated.
The Cross Keys Sherborne exceeds expectations in providing a very comfortable, cozy and relaxing stay, making it a top choice for those visiting the area.
Beds
The beds at The Cross Keys Sherborne receive high praise from guests. Descriptors like "comfortable," "super comfy," and "very comfortable" are frequently used, highlighting the exceptional quality of rest patrons experience. Guests appreciate the superb bedding, noting the extremely comfortable and soft linens and pillows, which contribute to a good night's sleep. The beds are also described as huge, adding an extra layer of comfort. Notably, the overall quality of the beds exceeded some guests' expectations. Although one guest suggested the addition of a mattress topper, the consensus is overwhelmingly positive about the comfort and quality of the beds, making them a standout feature of the hotel.
Cleanliness
The Cross Keys Sherborne receives high praise for its exceptional cleanliness, creating a pleasant and comfortable atmosphere for guests. The rooms are consistently described as very clean, comfortable and nicely fitted with many reviewers highlighting the spotless condition of the accommodation. The entire building, including the pub and restaurant, is noted for being immaculately maintained. Guests frequently mention the fresh bed linens and well-kept facilities, contributing to a fantastic overall experience. While a few minor cleanliness issues were reported, they were not significant enough to detract from the overwhelmingly positive reviews about the hotel's cleanliness standards.
Staff
The Cross Keys Sherborne consistently receives high praise for its exceptional staff. Guests frequently highlight the friendly and welcoming nature of the team with many singling out Mo and Hannah for their efforts in making visitors feel immediately at ease. The reception staff are described as great, knowledgeable and super helpful, always ready to provide valuable local insights and advice.
Reviewers repeatedly commend the staff for their attentiveness, professionalism and warm service. The words fantastic, amazing and exceptional appear frequently in references to the team, emphasizing an overall remarkable level of service. Both the staff and the owner are noted for going above and beyond, ensuring guests feel well looked after and genuinely cared for during their stay.
In summary, the guests’ feedback clearly illuminates a consistent theme: the staff at The Cross Keys Sherborne significantly enhance the hospitality experience through their delightful, helpful and thoroughly professional demeanor.
Wi-Fi
The Cross Keys Sherborne offers a commendable WiFi experience with guests consistently noting the excellent signal and good access throughout the property. The internet service provides plenty of bandwidth for tasks such as streaming, ensuring a smooth, high-quality online experience. Rooms are equipped with modern amenities including Smart TVs with Netflix and Alexa and guests have reported that all these gadgets functioned properly. While there have been occasional mentions of no WiFi or that it could be improved, the general feedback highlights a positive connection experience with additional benefits like free WiFi enhancing the stay.
No, The Cross Keys Sherborne doesn't have any pool.
No, a spa isn't available at The Cross Keys Sherborne.
No, The Cross Keys Sherborne doesn't allow dogs.
No, parking facilities aren't available at The Cross Keys Sherborne.