Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG - Nearby Luohu Border, Indoor heated swimming pool, Complimentary Welcome Drink

Shenzhen 22.54225300, 114.12067700 , No.3018 Nan Hu Road,a 5-minute Drive To Luohu Border / Railway Station, And A 20-minute Drive To Futian Station (Show on Map)
8.6
Very Good


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Summary of reviewsThe Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel, provides a convenient and enjoyable stay for its guests, situated in the heart of the city near the Luohu border. Its central location, surrounded by shops, restaurants and easily accessible public transportation such as the Guomao metro station, offers a strategic advantage for travelers. The proximity to significant commercial hubs makes it ideal for both business and leisure activities, supplemented by the helpful and hospitable staff who enhance the overall experience.

The breakfast offerings at the hotel are highly praised with guests appreciating the extensive variety and quality of both Western and Eastern options. The sumptuous and abundant buffet features local and international cuisine, making it a highlight of the stay despite a few suggestions for more diverse Western options.

The rooms impress with their spaciousness, cleanliness and comfort. Guests frequently commend the large, comfortable beds and well-equipped bathrooms featuring luxurious touches like marble and rain showers. While there are occasional mentions of dated furnishings and minor cleanliness issues, the general consensus is positive with enthusiastic cleaning staff ensuring high standards of hygiene.

Cleanliness is a notable strength of the hotel with many guests highlighting the spotless conditions and well-maintained facilities. The cleaning services receive special mention for their excellence, contributing to the quiet and comfortable environment. Minor issues like dampness and carpet odors are noted but do not overshadow the overall positive feedback.

The staff's friendliness and accommodating nature consistently receive high praise. Reception team members, including Tina, Peter and Katherine, are often singled out for their courtesy and attentiveness. The dedication of staff members like Gary and Mr. Peter Wu, who go out of their way to assist guests, is particularly appreciated.

The hotel's indoor swimming pool is another notable feature, described as very good and conveniently located. Despite some mentions of it feeling dated and issues with mosquitoes, the pool and additional amenities like the gym and spa remain well-regarded.

Overall, the Crowne Plaza Hotel & Suites Landmark Shenzhen offers a comfortable and convenient stay with its prime location, high-quality breakfast, comfortable rooms, excellent cleanliness and friendly staff, making it a highly recommended choice for travelers.
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Hotel Taking Steps Towards Sustainability
As part of IHG, this hotel is committed to making a positive difference for people and the planet, with a focus on reducing waste, water, and carbon emissions through their Journey to Tomorrow plan.

Hotel with Spa
Features spa services for relaxation. Offers various treatments for wellness and rejuvenation. Provides amenities for a comfortable spa experience.

Hotel with Swimming Pool
This hotel features an indoor heated swimming pool. It is located in the central area of Luohu District and is close to the Luohu Border. The hotel also offers a spa and fitness facilities.

  Heated Pool    Indoor Pool  


Business Hotel
Crowne Plaza Hotel & Suites Landmark Shenzhen is near the Luohu Border and Railway Station. The hotel provides amenities suitable for business travelers, including complimentary welcome drinks. Its location and services cater to business needs.

Hotel with Parking
Crowne Plaza Hotel & Suites Landmark Shenzhen provides parking. Its location offers convenient access to Luohu Border/Railway Station.

Hotel with Indoor Pool
Features an indoor heated swimming pool. It is located near the Luohu Border and Railway Station, making it convenient for travelers. Guests also receive a complimentary welcome drink.

Hotel with Heated Pool
The hotel features an indoor heated swimming pool. Guests can also utilize a hot tub facility, complementing the heated pool offering.

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types
Suite Located on floors 5-25, spacious air-conditioned room features a seating area with a sofa set. A flat-screen TV is included. The bathroom has a bathtub.

Standard Room Located on floors 5-25, air-conditioned room features a flat-screen TV. The bathroom has shower facilities. This room type cannot accommodate an extra bed.

Junior King Suite This suite features a hot tub. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Premium King Room This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Junior Twin Suite This suite features a hot tub. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Junior King Suite - Lounge Access Rooms are 64 square metres.

Standard King Room Rooms are 38 square metres.

Premium Twin Room Rooms are 48 square metres.

Standard Twin Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Junior King Suite with Living and Dining Areas Guests will have a special experience as the suite offers a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Premium King Room with Jetted Tub This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Junior King Suite - High Floor Guests will have a special experience as the suite offers a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Standard King Room - High Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Premium King Room - High Floor The hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Junior King Suite with Living and Dining Area - High Floor Guests will have a special experience as this suite provides a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
The Crowne Plaza Hotel & Suites Landmark Shenzhen boasts a prime location in the heart of the city, making it highly convenient for travelers. Situated near the Luohu border, the hotel is centrally located and close to numerous metro stations, including Guomao station, which enhances its accessibility. The area surrounding the hotel is bustling with a variety of shops, restaurants and a popular shopping mall, Jinguanghua. Guests have praised the hotel's proximity to significant commercial hubs and easy access to public transportation, which simplifies getting around Shenzhen. The well-placed setting allows visitors to enjoy both business and leisure activities with ease. Additionally, the staff has been noted for their helpfulness and hospitality, adding to the overall positive experience. While the location may not have been ideal for everyone, the majority found it to be advantageous and convenient.

Breakfast
The breakfast at Crowne Plaza Hotel & Suites Landmark Shenzhen receives high praise from guests for its delicious and excellent offerings. Many note the extensive variety, featuring both Western and Eastern options, ensuring there is something for everyone's palate. Diners can enjoy a plentiful buffet that combines quality local and international cuisine. Words such as sumptuous, abundant and rich frequently describe the experience, painting a picture of a luxurious and satisfying meal.

The breakfast buffet not only offers a wide variety but also maintains a consistently high quality with many guests highlighting the attentive and thoughtful service. However, a few reviews mention that there could be more Western-style food and minor changes to break the monotony. Overall, guests consistently regard the breakfast as a great experience with comments indicating it's a highlight of their stay.

Rooms
The Crowne Plaza Hotel & Suites Landmark Shenzhen garners favorable reviews for its rooms, which consistently impress guests with their spaciousness and comfort. Most contributors emphasize the large, clean and well-equipped nature of the rooms, frequently pointing out their comfort and pleasant ambiance. The beds are highlighted as particularly large and comfortable, contributing to a restful experience.

The bathrooms also receive commendations for their size, cleanliness and luxurious touches, such as spacious baths with beautiful marble and rain showers. However, there are occasional criticisms regarding dated furnishings, unpleasant odors and occasional issues with dampness or cleanliness, particularly with the carpet. Despite these minor drawbacks, the overall room arrangement and housekeeping standards appear to meet guest expectations with special mentions of enthusiastic cleaning staff.

Adding to the positive stay experience is the hotel's indoor swimming pool, which guests seem to enjoy. The combination of spacious rooms, effective layout, comfortable amenities and attentive service make for a generally satisfactory experience at this hotel.

Beds
The beds at Crowne Plaza Hotel & Suites Landmark Shenzhen receive high praise from guests with many describing them as very comfortable. The beds, including king-size options, are frequently highlighted for their comfort, contributing positively to the overall guest experience. While some guests found the pillows less comfortable, the general consensus is that the beds themselves ensure a restful night's sleep. The combination of good beds, ample room size and comfortable bedding makes for a satisfying stay.

Cleanliness
The Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel, located near the Luohu Border, boasts high standards of cleanliness. Many reviewers highlight the impeccable hygiene and spotless conditions throughout the hotel. Guests frequently mention that the rooms are very clean and that the cleaning services stand out for their excellence. The facilities are well-maintained and provide a quiet and comfortable environment. Furthermore, the hotel's amenities receive positive feedback and the staff are noted for their friendliness and enthusiasm, especially the cleaning lady on the 14th floor.

Nevertheless, a few reviews point out minor issues such as dampness in some rooms and an unpleasant carpet odor in certain sections of the hotel. Additionally, there are occasional discrepancies between guest expectations and the perceived luxury of the rooms. However, these minor concerns are overshadowed by the overwhelmingly positive comments regarding the cleanliness and overall hygiene of the hotel.

Staff
The Crowne Plaza Hotel & Suites Landmark Shenzhen impresses with its consistently positive staff reviews. Guests frequently highlight the super friendly and accommodating nature of the hotel's employees with many remarks on the helpfulness and kindness they experienced throughout their stay. The reception team, including names like Tina, Peter and Katherine, is often praised for their courteous and attentive service, making guests feel welcome and supported, even on their first trip to China.

Service at the hotel is described as both excellent and thoughtful with staff members going out of their way to greet guests with a smile and provide top-notch assistance. The front desk manager, Gary, is noted for his exceptional helpfulness and Mr. Peter Wu stands out for arranging convenient transportation for guests.

There are a few mentions of less positive encounters, particularly regarding the attitude of some employees, but these are far outweighed by the positive feedback. Overall, the staff's dedication to providing a hospitable and friendly environment contributes significantly to the enjoyable experiences of their guests.

Pool
The Crowne Plaza Hotel & Suites Landmark Shenzhen offers a noteworthy indoor swimming pool that guests often describe as very good and a blessing, conveniently located on the fourth floor. The hotel provides additional amenities such as a gym and a spa, which complements the pool facilities, often noted as excellent. However, some guests feel that the swimming pool feels old and could benefit from an upgrade. Additionally, there are mentions of inadequate arrangements around the pool area and a mosquito issue on the poolside. Despite these minor setbacks, the pool remains a highly appreciated feature of the hotel.


Yes, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG - Nearby Luohu Border, Indoor heated swimming pool, Complimentary Welcome Drink has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG - Nearby Luohu Border, Indoor heated swimming pool, Complimentary Welcome Drink.

No, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG - Nearby Luohu Border, Indoor heated swimming pool, Complimentary Welcome Drink doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG - Nearby Luohu Border, Indoor heated swimming pool, Complimentary Welcome Drink.

Yes, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG - Nearby Luohu Border, Indoor heated swimming pool, Complimentary Welcome Drink has a gym.

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