Best Western Sheffield City Hotel
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Summary of reviews'OYO Flagship Sheffield City Centre' enjoys a prime location, just a few minutes' walk from Sheffield city centre, making it a highly convenient choice for visitors. Its proximity to local attractions, public transport hubs and eateries adds to its appeal, enhancing the overall experience for both tourists and business travelers. Parking is generally manageable with discounted rates at a nearby NCP car park, although clearer information could improve guest satisfaction.
The reviews for the breakfast highlight a varied spread that includes traditional English items, cereals, pastries and fresh fruits, appreciated by many for its range and value for money. However, some guests found issues with quality and service. Dinner options are non-existent within the hotel, as the restaurant only serves breakfast, which could be a drawback for those preferring to dine on-site. Nevertheless, the central location compensates for this with numerous nearby options.
Guests generally find the rooms spacious, clean and comfortable, making them a good value for money. Large bathrooms and ample tea and coffee facilities are added perks. However, the décor and furnishings are dated with some maintenance issues like worn carpets and non-functional heating being noted. Cleanliness is frequently praised, although there's room for improvement in common areas and certain specific aims like carpets and windows.
The staff at the hotel receive high praise for their friendliness and professionalism, significantly contributing to a pleasant stay. While there are occasional incidents of unhelpful service, the majority of reviews commend the team’s efficiency and warmth.
WiFi service shows mixed results; while some found it reliable and sufficient for their needs, others struggled with connectivity issues. The lack of clear instructions and inconsistent service notably hindered the experience for some guests.
The hotel is also appreciated for family stays thanks to its spacious rooms and friendly staff, although improvements could be made in provisions and layout for better suitability. The beds receive high marks for comfort and cleanliness, despite a few guests mentioning beds being made of two singles pushed together.
Overall, 'OYO Flagship Sheffield City Centre' offers a budget-friendly and functional stay with basic amenities, good service and a prime location. While it may benefit from some refurbishments and better maintenance, it generally meets fundamental needs, making it a practical choice for cost-conscious travelers.
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The reviews for the breakfast highlight a varied spread that includes traditional English items, cereals, pastries and fresh fruits, appreciated by many for its range and value for money. However, some guests found issues with quality and service. Dinner options are non-existent within the hotel, as the restaurant only serves breakfast, which could be a drawback for those preferring to dine on-site. Nevertheless, the central location compensates for this with numerous nearby options.
Guests generally find the rooms spacious, clean and comfortable, making them a good value for money. Large bathrooms and ample tea and coffee facilities are added perks. However, the décor and furnishings are dated with some maintenance issues like worn carpets and non-functional heating being noted. Cleanliness is frequently praised, although there's room for improvement in common areas and certain specific aims like carpets and windows.
The staff at the hotel receive high praise for their friendliness and professionalism, significantly contributing to a pleasant stay. While there are occasional incidents of unhelpful service, the majority of reviews commend the team’s efficiency and warmth.
WiFi service shows mixed results; while some found it reliable and sufficient for their needs, others struggled with connectivity issues. The lack of clear instructions and inconsistent service notably hindered the experience for some guests.
The hotel is also appreciated for family stays thanks to its spacious rooms and friendly staff, although improvements could be made in provisions and layout for better suitability. The beds receive high marks for comfort and cleanliness, despite a few guests mentioning beds being made of two singles pushed together.
Overall, 'OYO Flagship Sheffield City Centre' offers a budget-friendly and functional stay with basic amenities, good service and a prime location. While it may benefit from some refurbishments and better maintenance, it generally meets fundamental needs, making it a practical choice for cost-conscious travelers.
Family Friendly Hotel
Best Western hotels generally offer amenities suitable for families.
Hotel with Parking
This hotel provides on-site parking for guests. It is conveniently located, making it easier for guests traveling by car.
Accessible Hotel
This hotel is listed as an accessible hotel. It provides elevator access to all floors, which is a key feature for guests with mobility needs.
3-Star Hotel
This hotel offers a 24-hour reception, luggage storage, and express check-in/check-out. It provides complimentary wireless internet access and room service. The staff are noted for being friendly and helpful.
Cheap Hotel
Guest Reviews
Situated within a few minutes' walk from Sheffield city centre, OYO Flagship Sheffield City Centre is frequently praised for its highly convenient location. Its central position offers easy access to an array of local attractions, restaurants and entertainment venues. It's particularly noted for being within walking distance to public transport hubs like bus and train stations, making it straightforward to explore the city and beyond. The proximity to landmarks such as Ponds Forge, Sheffield Theatres and Victoria Quays adds to its allure for both tourists and business travelers alike. Despite being slightly outside the immediate city centre, guests find the short walks more than manageable and well worth the convenience. The availability of easy parking further enhances its appeal. Overall, the hotel's location consistently receives acclaim for offering a great balance of accessibility and convenience, perfectly suited for visitors seeking to immerse themselves in the heart of Sheffield.
Guests at OYO Flagship Sheffield City Centre have mixed feelings about the breakfast offerings. On the positive side, many guests appreciated the range of choices available, describing it as a varied and substantial spread with ample options, which include traditional English breakfast items along with fresh fruits, cereals, pastries and yogurt. Some highlighted the breakfast's value for money, noting it as an added bonus included in the room rate. Specific mentions praised the friendly and knowledgeable staff and some found the breakfast to be freshly cooked, well prepared and delicious.
However, there were also notable criticisms. Several guests found the breakfast to be poorly stocked, cold or of low quality with instances of specific items such as eggs being overcooked or beans and sausages being cold. The breakfast service was described as disorganized by some and there were issues with food not being replenished promptly. Additionally, some reviews mentioned a lack of variety and fresh coffee and others noted that the breakfast area could be cleaner. Despite these criticisms, the general consensus suggests a decent budget-friendly option with room for improvement in quality and management.
The dining experience at OYO Flagship Sheffield City Centre has received mixed reviews with notable positive feedback focused on the quality and variety of the breakfast. Guests enjoyed a wide range of breakfast options including cooked items like bacon, eggs, beans, sausages and tomatoes, as well as cereals, yoghurt, croissants, toast and beverages like juice, tea and coffee. The onsite restaurant also received praise for its delicious desserts.
However, there are significant limitations for those looking for dinner options within the hotel. The restaurant is only available for breakfast and shuts down by 5 pm, meaning no evening meals are provided. While the evening meal prices were considered reasonable by some, the absence of dinner service is a clear downside for many. Additionally, the hotel's bar was closed due to refurbishment, leaving no options for drinks or snacks on site, further exacerbated by a non-functional snack machine in the foyer.
Fortunately, the hotel's central location means there are ample eateries in town and guests have the convenience of bringing takeaways back to their rooms. Though the in-hotel dining options are limited, the surrounding area compensates with its variety of food choices.
The common sentiment about the rooms at 'OYO Flagship Sheffield City Centre' highlights a mix of impressions. Generally, the rooms are praised for being spacious and clean with comfortable beds and offering good value for money. Many guests were pleased with the large bathrooms and the ample tea and coffee facilities. Notable mentions include rooms being larger than expected, often surpassing the size of those in other main hotel chains.
However, the rooms are also described as dated and in need of refurbishment with some guests noting issues like tired decor, worn furnishings and stains on carpets and bedclothes. There were recurring complaints about unpleasant smells, particularly smoke and maintenance issues such as non-functional heating, slow-draining sinks and the lack of necessary amenities like air conditioning and USB sockets.
While some rooms offer lovely views and basic but adequate facilities for an overnight stay, problems such as inadequate room servicing, dirty windows and weak lighting were pointed out. Despite these drawbacks, the rooms are largely considered adequate for the price, providing the essential comforts for a short stay.
The beds at OYO Flagship Sheffield City Centre are generally well-regarded by guests, who frequently highlight their comfort and spaciousness. Many reviews described the beds as very comfortable, often emphasizing their large size with several guests even dubbing them the best they have ever experienced in a hotel. The mattresses and pillows are generally praised for their comfort, contributing to a restful night's sleep. Cleanliness also stands out with clean bed linen being a consistent positive note.
However, some reviews pointed out specific issues. A number of guests noted that the beds were simply two single beds pushed together, which affected comfort where the mattresses met. Issues such as hard mattresses, the absence of mattress protectors and occasional bedding maintenance oversight were also mentioned. Despite these drawbacks, the majority of the feedback focused on the beds' comfort, making them a notable feature of the hotel.
OYO Flagship Sheffield City Centre has garnered mixed reviews regarding its cleanliness. On the positive side, many guests found the rooms to be clean, comfortable and even spotless at times. Clean bedlinen, fresh towels and clean bathrooms were frequently highlighted. Reviewers noted the hotel's convenience and enjoyed spacious rooms that were often described as clean and well-maintained.
However, the reviews also pointed out several areas needing improvement. Some guests encountered dirty carpets, cobwebs and unpleasant odors in both rooms and common areas. Issues like stained carpets, dusty surfaces and unclean communal areas were mentioned recurrently. Specific complaints included finding hair in the sink, mouldy sealants and greasy dining plates.
Despite these issues, for many, the overall experience was bolstered by the clean and tidy rooms, making it an acceptable choice for travelers, especially considering the hotel's good location and value for money. Nonetheless, improvements in housekeeping and some renovation efforts could significantly enhance the guest experience.
The reviews of OYO Flagship Sheffield City Centre predominantly highlight the positive interactions with the hotel staff. Many guests were impressed by the friendliness, professionalism and helpful nature of the staff, which significantly contributed to a pleasant experience. The reception team received frequent praise for being welcoming, efficient and accommodating. Specific mentions of staff members, such as Fatima and Martin, underscore instances of outstanding customer service, where individual efforts greatly enhanced guest satisfaction.
However, not all interactions were flawless. Some reviews pointed out issues with unwelcoming or unhelpful staff at the front desk and in the breakfast service. Although these negative remarks were fewer, they suggest occasional lapses that could affect the overall guest experience.
Overall, the general consensus highlighted that the staff at OYO Flagship Sheffield City Centre are a significant asset, often going above and beyond to assist guests and create a warm and welcoming atmosphere. While there are areas for improvement, particularly in consistency and responsiveness, the majority of reviews reflect a commendable standard of service.
Visitors of the OYO Flagship Sheffield City Centre expressed mixed feelings concerning the hotel's WiFi services. Many highlighted the presence of smart TVs equipped with Netflix, Amazon Prime and YouTube, enhancing the in-room entertainment options. Despite these offerings, the TV apps were known to run slowly for some guests. The experience with WiFi was varied; a significant number found the WiFi to be reliable, strong and perfectly adequate for their needs. However, others faced frustrations with weak, inconsistent and often dropping connections, leading some to rely on their own data. A recurring issue was the lack of information in the room on how to connect to the WiFi and multiple guests noted that the receptionist was unable to provide a solution for their WiFi problems. While some areas of the hotel, like common spaces, maintained stable connectivity, the signals within individual rooms were frequently cited as poor.
Reviews for the OYO Flagship Sheffield City Centre highlight mixed experiences with parking at the hotel. While there is no on-site parking available, guests frequently use the nearby NCP car park next door, which the hotel offers at a discounted rate. The common feedback points out that parking is cheap, typically around £5 to £6.95 for 24 hours and that parking facilities are conveniently close by.
However, some guests expressed frustration over limited parking spaces and the lack of prior information regarding parking options. The discount vouchers for parking are appreciated, but the parking situation can still be confusing for newcomers. Despite these concerns, many have found the parking arrangements to be reasonable and satisfactory in terms of cost and proximity. Parking for disabled individuals is available with special yellow bays ensuring ease of access. Overall, while parking at the OYO Flagship Sheffield City Centre could be clearer and more straightforward, the discounted rates and proximity to the hotel make it manageable for most guests.
For families looking for a place to stay in Sheffield, the OYO Flagship Sheffield City Centre offers a mixed experience. The hotel boasts large, spacious family rooms that many reviewers found comfortable, making it suitable for family gatherings and multi-generational stays. Families with children appreciated the generous room sizes and the inclusion of facilities like sofa beds and multiple beds.
The staff received positive feedback for their friendliness with delightful gestures such as giving chocolate bars to children. The rooms are described as clean and come equipped with basic amenities. The hotel's location is also noted to be convenient, making it accessible for family travelers.
However, there are areas where the hotel falls short. Some reviewers found the child's beds to be markedly uncomfortable and there were complaints about inadequate provisions such as only providing two towels for a family of three. Safety and noise were also concerns with mentions of the corridor needing a locked door for access and the sound of people being noticeable. Some reviews indicated the hotel's layout could better accommodate families by placing them away from groups of same-sex guests to ensure a more serene stay.
Despite some shortcomings, the general consensus points toward the hotel being family-friendly with spacious and clean rooms, though it may require some improvements to fully meet the needs of all guests.
'The OYO Flagship Sheffield City Centre offers a budget-friendly stay with great value for money, appealing to those looking for affordable rates without compromising on basic cleanliness and functionality. The hotel, while presenting dated furnishings and a tired appearance, provides decent, clean rooms that fulfill essential needs.
Guests appreciated the friendly and knowledgeable staff, highlighting the accommodating and welcoming service. The hotel’s overall look may be somewhat shabby and in need of renovation, especially in the lobby and general decor, but it remains functional for a short, budget-conscious stay.
Breakfast at the hotel is considered reasonable though somewhat limited, meeting the expectations for a budget hotel. Basic amenities are available, supporting a no-frills, cost-effective approach to travel lodging. The rooms are described as simple, offering adequate space with some guests noting larger, quieter rooms with nice views.
Despite its appearances, the hotel manages to deliver a comfortable sleeping experience with its inexpensive, yet comfy beds. Visitors often mentioned the good location, making it a practical choice for those who need easy access to city attractions.
While opinions varied regarding the hotel's three-star rating, numerous guests felt that it surpassed typical three-star expectations in terms of comfort and service, suggesting that it might even be deserving of a higher rating. For those seeking a wallet-friendly, straightforward lodging option that meets fundamental needs, OYO Flagship Sheffield City Centre is a viable choice.'
The 'OYO Flagship Sheffield City Centre' receives a mix of positive and critical feedback regarding its accessibility for guests with disabilities. Many guests appreciated the hotel's central location, which is easy to find and within a short walking distance from the train station and major city sites. The hotel is easily accessible by public transport and is situated conveniently for experiencing Sheffield's nightlife and attending city centre events.
Guests highlighted that the hotel's general layout allows for easy navigation and several reviews noted that accessible rooms are available. Furthermore, the proximity to Ponds Forge and easy check-in process added to the convenience.
However, some significant issues were reported. The elevator was often broken and there were no ramps or wheelchairs accessible pathways, presenting challenges for those with mobility impairments. Additionally, hazards like a non-functional bathroom and no electrical outlets near the bed posed difficulties for some guests. Despite these drawbacks, many found the overall accessibility and location of the hotel to be beneficial in making their stay in Sheffield more manageable.
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Location
Breakfast
However, there were also notable criticisms. Several guests found the breakfast to be poorly stocked, cold or of low quality with instances of specific items such as eggs being overcooked or beans and sausages being cold. The breakfast service was described as disorganized by some and there were issues with food not being replenished promptly. Additionally, some reviews mentioned a lack of variety and fresh coffee and others noted that the breakfast area could be cleaner. Despite these criticisms, the general consensus suggests a decent budget-friendly option with room for improvement in quality and management.
Dinner
However, there are significant limitations for those looking for dinner options within the hotel. The restaurant is only available for breakfast and shuts down by 5 pm, meaning no evening meals are provided. While the evening meal prices were considered reasonable by some, the absence of dinner service is a clear downside for many. Additionally, the hotel's bar was closed due to refurbishment, leaving no options for drinks or snacks on site, further exacerbated by a non-functional snack machine in the foyer.
Fortunately, the hotel's central location means there are ample eateries in town and guests have the convenience of bringing takeaways back to their rooms. Though the in-hotel dining options are limited, the surrounding area compensates with its variety of food choices.
Rooms
However, the rooms are also described as dated and in need of refurbishment with some guests noting issues like tired decor, worn furnishings and stains on carpets and bedclothes. There were recurring complaints about unpleasant smells, particularly smoke and maintenance issues such as non-functional heating, slow-draining sinks and the lack of necessary amenities like air conditioning and USB sockets.
While some rooms offer lovely views and basic but adequate facilities for an overnight stay, problems such as inadequate room servicing, dirty windows and weak lighting were pointed out. Despite these drawbacks, the rooms are largely considered adequate for the price, providing the essential comforts for a short stay.
Beds
However, some reviews pointed out specific issues. A number of guests noted that the beds were simply two single beds pushed together, which affected comfort where the mattresses met. Issues such as hard mattresses, the absence of mattress protectors and occasional bedding maintenance oversight were also mentioned. Despite these drawbacks, the majority of the feedback focused on the beds' comfort, making them a notable feature of the hotel.
Cleanliness
However, the reviews also pointed out several areas needing improvement. Some guests encountered dirty carpets, cobwebs and unpleasant odors in both rooms and common areas. Issues like stained carpets, dusty surfaces and unclean communal areas were mentioned recurrently. Specific complaints included finding hair in the sink, mouldy sealants and greasy dining plates.
Despite these issues, for many, the overall experience was bolstered by the clean and tidy rooms, making it an acceptable choice for travelers, especially considering the hotel's good location and value for money. Nonetheless, improvements in housekeeping and some renovation efforts could significantly enhance the guest experience.
Staff
However, not all interactions were flawless. Some reviews pointed out issues with unwelcoming or unhelpful staff at the front desk and in the breakfast service. Although these negative remarks were fewer, they suggest occasional lapses that could affect the overall guest experience.
Overall, the general consensus highlighted that the staff at OYO Flagship Sheffield City Centre are a significant asset, often going above and beyond to assist guests and create a warm and welcoming atmosphere. While there are areas for improvement, particularly in consistency and responsiveness, the majority of reviews reflect a commendable standard of service.
Wi-Fi
Parking
However, some guests expressed frustration over limited parking spaces and the lack of prior information regarding parking options. The discount vouchers for parking are appreciated, but the parking situation can still be confusing for newcomers. Despite these concerns, many have found the parking arrangements to be reasonable and satisfactory in terms of cost and proximity. Parking for disabled individuals is available with special yellow bays ensuring ease of access. Overall, while parking at the OYO Flagship Sheffield City Centre could be clearer and more straightforward, the discounted rates and proximity to the hotel make it manageable for most guests.
Family
The staff received positive feedback for their friendliness with delightful gestures such as giving chocolate bars to children. The rooms are described as clean and come equipped with basic amenities. The hotel's location is also noted to be convenient, making it accessible for family travelers.
However, there are areas where the hotel falls short. Some reviewers found the child's beds to be markedly uncomfortable and there were complaints about inadequate provisions such as only providing two towels for a family of three. Safety and noise were also concerns with mentions of the corridor needing a locked door for access and the sound of people being noticeable. Some reviews indicated the hotel's layout could better accommodate families by placing them away from groups of same-sex guests to ensure a more serene stay.
Despite some shortcomings, the general consensus points toward the hotel being family-friendly with spacious and clean rooms, though it may require some improvements to fully meet the needs of all guests.
3 Star
Guests appreciated the friendly and knowledgeable staff, highlighting the accommodating and welcoming service. The hotel’s overall look may be somewhat shabby and in need of renovation, especially in the lobby and general decor, but it remains functional for a short, budget-conscious stay.
Breakfast at the hotel is considered reasonable though somewhat limited, meeting the expectations for a budget hotel. Basic amenities are available, supporting a no-frills, cost-effective approach to travel lodging. The rooms are described as simple, offering adequate space with some guests noting larger, quieter rooms with nice views.
Despite its appearances, the hotel manages to deliver a comfortable sleeping experience with its inexpensive, yet comfy beds. Visitors often mentioned the good location, making it a practical choice for those who need easy access to city attractions.
While opinions varied regarding the hotel's three-star rating, numerous guests felt that it surpassed typical three-star expectations in terms of comfort and service, suggesting that it might even be deserving of a higher rating. For those seeking a wallet-friendly, straightforward lodging option that meets fundamental needs, OYO Flagship Sheffield City Centre is a viable choice.'
Accessible
Guests highlighted that the hotel's general layout allows for easy navigation and several reviews noted that accessible rooms are available. Furthermore, the proximity to Ponds Forge and easy check-in process added to the convenience.
However, some significant issues were reported. The elevator was often broken and there were no ramps or wheelchairs accessible pathways, presenting challenges for those with mobility impairments. Additionally, hazards like a non-functional bathroom and no electrical outlets near the bed posed difficulties for some guests. Despite these drawbacks, many found the overall accessibility and location of the hotel to be beneficial in making their stay in Sheffield more manageable.
No, Best Western Sheffield City Hotel doesn't have any pool.
No, a spa isn't available at Best Western Sheffield City Hotel.
No, Best Western Sheffield City Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Sheffield City Hotel.
No, Best Western Sheffield City Hotel doesn't have a gym.
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