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Summary of reviewsThe DoubleTree by Hilton Sharks Bay Resort in Sharm El Sheikh is widely praised for its prime location, cleanliness, staff service and amenities, although it receives mixed reviews on certain aspects like WiFi connectivity and beach size.
The resort's proximity to notable attractions such as Soho Square is a major plus point, providing guests easy access to shops, restaurants and lively local markets, all while being a mere 10-15 minute drive from the airport. The stunning seaside setting is another highlight, making the resort an ideal spot for snorkeling enthusiasts due to the beautiful coral reef adjacent to the beach.
Guests generally find the breakfast varied and delicious, catering to both international and local tastes with a noteworthy range of fresh produce and juices. Despite occasional comments about repetitiveness and crowding at peak times, the breakfast offerings are enjoyed by most visitors. Dinner attracts similar praise, especially for the quality of food in its a la carte Italian and seafood restaurants, although the buffet could benefit from additional variety.
Room cleanliness and comfort are strong aspects with many guests appreciating the well-appointed, spacious and elegantly decorated rooms. Thoughtful touches by housekeeping, such as towel art and fresh flowers, add to the pleasant experience. Nevertheless, some rooms are noted to be somewhat outdated with issues like dim lighting and noisy air conditioning.
Cleanliness throughout the resort is a high priority, as evidenced by the consistently clean public areas, swimming pools and well-kept grounds. The attentive housekeeping ensures rooms are spotless and inviting. However, occasional mentions of insects and less-than-perfect cleaning in certain areas suggest room for improvement in pest control and consistency.
The staff receives high commendations for their friendliness and professionalism. Individuals such as Mariam from Guest Relations and various housekeeping staff members are frequently singled out for exceptional service. The cooperative and attentive nature of the team significantly enhances the guest experience.
While the free WiFi is appreciated for its speed and wide reach within common areas, connectivity issues persist in the rooms, where the signal is often weak or non-existent without an extra fee.
The resort's spa and gym also contribute positively to guest satisfaction, despite the spa's smaller size. The professional staff and a good range of treatments, combined with a well-staffed gym, ensure a pleasing wellness experience.
The pool areas, featuring clean and expansive swimming pools with beautiful landscapes, are a major highlight. Guests enjoy the variety and cleanliness of the pools, although minor issues with cleanliness have been noted occasionally.
Lastly, the beach, while appreciated for its house reef and snorkeling opportunities, receives some criticism for its size and overcrowding. There’s a mixed reception about the beach’s accessibility, as some guests find it inconveniently distant from their rooms.
Overall, DoubleTree by Hilton Sharks Bay Resort offers a mostly positive experience with its convenient location, excellent service and well-maintained amenities, making it a commendable choice for travelers. Show more
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Categories
Family Friendly Resort
This resort offers a family-friendly experience with multiple pools. The hotel is close to Sharks Bay and offers a private beach. It's known for its excellent service.
Resort near Nightlife Spots
While specific nightlife details within the hotel are not available, its location in Sharm El Sheikh provides access to various nightlife options. Guests can explore nearby bars and entertainment venues.
Business Resort
As part of the Hilton brand, this resort is likely to offer business amenities and services. DoubleTree hotels often cater to business travelers.
4-Star Resort
Provides comfortable accommodations and a high standard of service. Its location in Sharks Bay offers beautiful views, and the resort includes multiple pools and dining options.
Resort with Swim Up Bar
Being part of the Hilton brand ensures a certain level of quality and service at the swim-up bar. Expect standard cocktails and a well-maintained area.
Resort with Heated Pool
Among its seven outdoor pools, this resort offers one heated pool in winter, providing a warm option for guests during the cooler months.
Resort with All Inclusive Packages
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Resort with Swimming Pool
Heated Pool Children's Pool Pool Swim Up Bar Outdoor Pool
Accessible Resort
Resort with Gym
Resort with Tennis Courts
Resort for Yoga
Resort with Outdoor Pool
Resort with Children's Pool
Room Types
Mountainside Twin Deluxe Room - Pool ViewFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as pool views. The unit has 2 beds.
Mountainside King Deluxe Room - Pool ViewOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as pool views. The unit has 1 bed.
Mountainside Triple Deluxe Room - Pool ViewThis room comes with a patio area, and a private balcony offering pool views.
It features 3 single beds, an LCD TV, and work desk.
Mountainside Deluxe King Suite - Pool ViewThis spacious room features a separate lounge with seating area and a balcony or terrace.
Please note that the maximum occupancy is 2 adults and 2 children (under 12 years old).
Mountainside Diamond Suite - Pool ViewThis Suite comes with a separate patio and a balcony offering pool views. It also features a marble bathroom, a sofa, and a minibar.
Please note that the maximum occupancy is 2 adults and 2 children.
Beachside Premium Family Room - Garden ViewFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as garden views. The unit has 4 beds.
Beachside King Premium Suite - Pool ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.
Beachside Twin Grand Premium Room - Pool ViewThe spacious triple room provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Beachside King Grand Premium Room - Garden ViewThe spacious triple room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Beachside Twin Grand Premium Room - Garden ViewOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Beachside King Grand Premium Room - Pool ViewFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.
Beachside King Premium Room - Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as sea views. The unit has 1 bed.
Beachside Twin Premium Room - Sea ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Beachside King Premium Suite - Sea ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Beachside Romantic King Suite - Sea/Pool ViewFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Beachside King Grand Premium Room - Sea ViewOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Beachside Twin Premium Room - Garden ViewThe spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Beachside King Premium Room - Garden ViewThe spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Beachside King Guest Room - Sea/Pool ViewProviding free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.
Beachside Twin Guest Room - Sea/Pool ViewThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Beachside Guest Room - Garden ViewFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as garden views. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
The DoubleTree by Hilton Sharks Bay Resort boasts a prime location that has attracted a great deal of positive feedback from its guests. Nestled just a short walk from the lively Soho Square, the resort is ideally positioned for those who enjoy easy access to shops, restaurants and vibrant local markets. This proximity to Soho Square creates numerous opportunities for entertainment and dining, underscoring the convenience and appeal of the hotel’s setting.
In addition to its closeness to shopping and recreational areas, the resort is also favorably situated near the airport, making arrivals and departures notably hassle-free for travelers. Guests appreciate the quick 10-15 minute car ride from the terminal to the resort, further emphasizing the convenience factor for both early arrivals and late departures.
The stunning seaside location of the hotel is another highlight, providing visitors with beautiful views and the chance to indulge in activities like snorkeling at the private beach. The coral reef in front of the hotel and along the beach is particularly praised for its spectacular underwater sights, making it a hit among diving enthusiasts and nature lovers alike.
Balancing a serene atmosphere with accessibility, the DoubleTree by Hilton Sharks Bay Resort stands out for its blend of convenience, natural beauty and proximity to key attractions. Whether seeking relaxation by the sea, quick access to urban amenities or engaging in local activities, guests find this location both charming and practical.
Breakfast
The breakfast at DoubleTree by Hilton Sharks Bay Resort generally receives positive feedback from guests. Many appreciate the breakfast offerings, describing them as good, nice and delicious. The buffet is frequently highlighted for its variety and freshness, boasting a diverse selection that caters to both international and Egyptian/Middle Eastern tastes. Guests particularly enjoy the freshly squeezed juices and the availability of different cheeses.
While the breakfast experience is varied and often described as excellent and wonderful, there are occasional criticisms. Some guests feel that the breakfast lacks variety and can become repetitive and a few have noted that the quality of options might not always meet expectations. There have been mentions of the buffet not living up to Hilton standards with some guests experiencing overcapacity and a diminishing quality over repeated visits.
Service is generally well-regarded with staff praised for their excellent service and attentiveness. However, the crowded atmosphere during peak times and loud music can be off-putting for some. Despite a few negative points, many guests leave satisfied with the breakfast experience, finding it a enjoyable part of their stay at the resort.
Dinner
DoubleTree by Hilton Sharks Bay Resort offers a diverse and plentiful dining experience that has garnered praise for its quality and selection. Many guests were impressed by the varied and delicious options available, noting that meals at the restaurant were good with some even describing the quality of food as perfect. The a la carte Italian restaurant, Il Rustico and the seafood-focused Baracuda particularly stood out with exceptional service and cuisine that led some guests to dine there multiple nights.
However, not all feedback was positive. There were mentions of a lack of diversity in the buffet offerings with some guests desiring more variety, particularly in vegetables and fruits. While a few found the buffet food to be average and repetitive, others still appreciated the overall good quality and substantial nature of the meals.
Service-wise, the staff, especially at the specialized restaurants, received high marks for their attentiveness and quick service. Mohammed, a waiter at the Italian restaurant, was specifically noted for his respectfulness and efficiency.
Overall, while there are areas for improvement, particularly in adding more variety to the buffet selections, many guests enjoyed the tasty and varied dining options at this beachfront resort.
Rooms
The rooms at the DoubleTree by Hilton Sharks Bay Resort generally receive positive feedback, highlighting attributes such as cleanliness, spaciousness and comfort. Many guests were delighted with the elegantly appointed and beautifully decorated rooms, which provide a serene retreat with excellent and varied room service. Spacious, modern rooms with ample cupboard space and comfortable beds contribute to a relaxing stay. Guests appreciated the added touches by housekeeping, such as towel art and fresh flowers with special mention of helpful staff members like Gabir and Ahmed Elsayed.
Several rooms feature delightful views of the pool or sea from balconies and the luxurious suite options, including those with a pool view, have been particularly well-received. The bathrooms are spacious and well-equipped with bathtubs and showers, ensuring guests' comfort.
However, there are critical aspects that need attention. Many guests noted that the rooms are somewhat outdated with old furniture and decor that could benefit from refurbishment. Issues such as dim lighting, noisy air conditioning, broken fixtures and the presence of insects have been mentioned. Additionally, the location of some rooms, being far from the reception and main facilities, along with the need for better room sanitization, also appear to be drawbacks.
Despite these concerns, the overall experience at the resort is enhanced by the comfort, cleanliness and helpful staff, making it a generally satisfying destination for guests.
Beds
At the DoubleTree by Hilton Sharks Bay Resort, guests frequently highlight the comfort and coziness of the beds. Many reviews emphasize the large, exceptionally soft and comfortable beds, which contribute positively to their stay. The double beds are particularly noted for providing a comfortable sleep experience and the pillows are often described as soft and puffy. There is a charming attention to detail with the beds being decorated differently each day, adding a unique touch to the room.
However, not all reviews are positive. Some guests mentioned issues with bed maintenance, such as broken frames and uncomfortable beds. Certain reviewers found the pillows too high and hard and a few noted that the beds did not meet their comfort expectations, either being too soft or poorly maintained. Additionally, logistical issues like delayed provision of extra beds and room card malfunctions added to the inconveniences.
Overall, while the majority of guests find the bed experience at this resort to be comfortable and pleasant, there are occasional inconsistencies that may affect some visitors' satisfaction.
Cleanliness
DoubleTree by Hilton Sharks Bay Resort impresses guests with its excellent standards of cleanliness and well-maintained facilities. Many reviewers highlighted the hotel's clean and beautiful rooms, which are described as spacious and meticulously prepared. Housekeeping staff receive particular commendation, noted for their kindness and attention to detail with one guest mentioning Gabir as especially courteous. The cleanliness extends beyond the rooms to the entire hotel, including the clean swimming pools and public areas.
Guests appreciated the hotel's high level of cleanliness, remarking that it is evident throughout the property, contributing to an overall sense of a well-organized and inviting environment. The hotel's beauty and cleanliness are frequently acknowledged with specific praise for clean facilities and a reliable cleaning service. Room service and daily cleaning schedules were also found to be excellent.
However, a few guests noted areas needing improvement. There were mentions of certain rooms and bathrooms not being as clean as expected and occasional issues with the cleanliness of the food. Some pointed out the presence of insects inside and outside the rooms, suggesting a need for better pest control. Despite these concerns, the overall feedback about the cleanliness of the rooms and the resort was positive.
The resort is described as modern and beautiful with a dream-like reef perfect for snorkelers adding to the clean and pleasant environment. Guests felt that cleanliness was a clear priority at the resort, enhancing their stay and making DoubleTree by Hilton Sharks Bay Resort a commendable choice for a well-maintained and clean vacation spot.
Staff
At the DoubleTree by Hilton Sharks Bay Resort, guests frequently highlight the excellent service provided by the hotel staff. The reception team, particularly individuals like Bassam, Fatma, Mohamed Barakat and Ms. Maryam, are commended for their helpfulness, warmth and professionalism. Special mentions are often made of Mariam from Guest Relations for her exceptional service, hospitality and patience. Guest reviews emphasize the friendliness and attentiveness of the entire team, from the concierge to the housekeeping staff.
Housekeeping, managed by individuals like Gabir and Ahmed Elsayed, is noted for maintaining clean and beautifully decorated rooms. The entertainment and animation teams, including Amani and Sa'id Al-Nunu, are praised for their engaging activities and friendly demeanors. The dining experiences are complemented by the caring restaurant staff and chefs, such as Chef Ibrahim Jamal and chef Ayman Mokhtar, who ensure guests enjoy their meals.
Guests appreciate the cooperative and smiling attitude of the entire hotel team, which includes security staff, room service personnel and lifeguards. Specific names like Mohamed Mahfouz, Ahmed Yousef and many others are repeatedly acknowledged for their efforts to make guests feel welcomed and satisfied.
While the vast majority of reviews commend the staff's dedication and service, a few guests have noted areas needing improvement, such as occasional unprofessionalism and slow service in certain departments. Nonetheless, the overall sentiment reflects a team committed to providing a pleasant and enjoyable stay for their guests.
Wi-Fi
Guests have mixed feelings about the WiFi at DoubleTree by Hilton Sharks Bay Resort. On the positive side, there are two WiFi options available with the free WiFi offering great speed and unlimited data. The good WiFi signal throughout the resort is noted, especially with the best performance observed in Egypt. However, there are significant drawbacks. Many guests find the WiFi in rooms to be weak or non-existent with reports of very slow connections. Some guests mentioned that a good connection often comes with an additional fee and WiFi is only accessible in reception areas or specific locations. The necessity of paying for decent internet service is a common concern, as is the general inconsistency and poor performance in some parts of the hotel.
Spa
The DoubleTree by Hilton Sharks Bay Resort offers a spa that many guests have enjoyed with some mentioning its professional staff, including Abdul and Mae. While reasonably priced, the spa is noted to be on the smaller side. Despite its size, visitors have had positive experiences, emphasizing a variety of treatments available. The resort's gym also garners praise, particularly for its staff member Randa. Guests appreciate the polite and well-mannered personnel throughout the hotel, including those in the main restaurant and garden areas. However, it's worth noting that there is no elevator on the premises, which might pose a challenge for some visitors. Overall, the spa and gym facilities at the DoubleTree by Hilton Sharks Bay Resort contribute to a satisfying stay.
Pool
The DoubleTree by Hilton Sharks Bay Resort offers an exceptional pool experience for its guests. The swimming pool areas are particularly praised for their beauty and enjoyment with multiple clean and expansive pools available, including a heated section and children's pool games that add to the fun. The resort boasts three swimming pools that span at least 300 meters, providing ample space for guests to relax without feeling crowded.
The grounds are meticulously maintained by dedicated staff, ensuring that the grass and flowers around the pools are always tidy. Guests can enjoy a stunning pool view from their balconies, while the pool bar service, known for its friendly staff, adds to the overall pleasant experience. Specific areas such as the pool near reception and the family pool receive special mentions for their beauty and activities.
Some reviews highlight minor issues with cleanliness with a few mentioning pools being dirty or having a faint odor, but overall feedback emphasizes the cleanliness and safety of the pool areas. Additionally, the pool reserved for adults is noted for its calm and pleasant atmosphere, making it perfect for those seeking a more serene experience.
With plenty of space around the pools and well-appointed amenities, including snack bars and heated sections, the pool area at DoubleTree by Hilton Sharks Bay Resort is a standout feature that significantly enhances the guests' stay.
Beach
The beach at the DoubleTree by Hilton Sharks Bay Resort receives mixed reviews from guests. Positively, the "beautiful house reef" and "magnificent sea" are highly praised, making it a dream spot for snorkelers and those keen to explore rich marine life. The availability of scuba diving facilities and the support from beach staff enhance the experience and there’s plenty of space around both the beach and pool areas with convenient towel pick-up spots.
However, the beach itself is a subject of some criticism. Guests mention that it is small, tiny and overcrowded at times, which can be inconvenient given the large number of guests. The lack of a sandy access to the Red Sea is also noted and some find it far from their rooms, making the shuttle necessary. Despite these drawbacks, the beachfront remains a cherished feature, offering a clean, calm and aesthetically pleasing environment for relaxation and enjoyment.
Family
The DoubleTree by Hilton Sharks Bay Resort is highly regarded for its family-friendly atmosphere, making it particularly suitable for families with children. Guests appreciated the various activities available for kids, such as pool games, which contributed to an enjoyable stay for families. The resort is noted for its beautiful surroundings and friendly staff, adding to the positive experience for vacationing families.
Accommodation options are well-suited for families, offering large and deluxe family rooms that cater to the needs of those traveling with children. The resort also accommodates early check-ins, providing added convenience for families upon arrival. While there are numerous family guests, the resort maintains a welcoming environment for both couples and family travelers.
Overall, DoubleTree by Hilton Sharks Bay Resort serves as an excellent destination for a family vacation, providing all necessary amenities in a warm, inviting setting. However, some areas such as dinner options may need consideration to fully meet family expectations.
Nightlife
DoubleTree by Hilton Sharks Bay Resort is conveniently located just 10 minutes away from the airport, making it an accessible option for travelers. The resort is close to a variety of shops and guests can easily walk to the vibrant SOHO Square, a hub for numerous restaurants, shops and entertainment options. The hotel's spacious facilities and swimming pool are well-appreciated features, enhancing the overall guest experience.
The nightlife at the resort and in the surrounding area receives commendation for being entertaining and diverse. Evening events at the hotel are described as beautiful, providing a lively atmosphere. Although a significant portion of the night entertainment is in Russian, the overall environment and nightlife offerings around the hotel are highly regarded. However, visitors should be aware that nearby markets can be quite expensive.
4 Star
The DoubleTree by Hilton Sharks Bay Resort is praised for its quality service and accommodations, making it a recommended destination for travelers. Guests frequently mention the cooperative and friendly staff, who are attentive and contribute to a reliable and clean environment. The resort boasts a great location and a range of amazing facilities, living up to the Hilton resort standards. Additionally, guests find the massage staff particularly nice. Despite some comments that the food in the restaurant does not meet typical Hilton standards, the overall service experience is commended with some even rating it as five-star quality.
Outdoor Pool
At DoubleTree by Hilton Sharks Bay Resort, guests can enjoy a serene and mostly quiet atmosphere around the expansive outdoor pool areas. The resort boasts multiple swimming pools, including a very large one with well-maintained water slides and swim-up bars, ensuring all age groups find something fun to do. The pools are consistently described as being clean and beautiful, providing an open space for sunbathing and relaxation.
Staff service around the pool areas receives positive mentions, described as friendly and accommodating, contributing to the overall pleasant experience. A standout feature is the hotel's own reef, which is a top attraction for snorkeling enthusiasts.
Attention to detail is evident with housekeepers, like Ahmed Elsayed, going the extra mile to decorate rooms with delightful towel animals daily, adding a special touch to guests’ stays. This level of care extends to the pool areas, where the cleanliness and maintenance uphold the resort's high standards.
Beachfront
The DoubleTree by Hilton Sharks Bay Resort boasts an amazing, magnificent beachfront location with private access to an exceptional beach area. Guests are treated to beautiful views overlooking the sea and can enjoy facilities like a gym and spa conveniently positioned next to the water. The private beach is a standout feature, providing a serene and picturesque escape. However, some guests noted that the beach is relatively small and a bit far from the rooms. Despite these minor drawbacks, the overall beachfront experience remains highly praised.
Yes, DoubleTree by Hilton Sharks Bay Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at DoubleTree by Hilton Sharks Bay Resort.
No, DoubleTree by Hilton Sharks Bay Resort doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Sharks Bay Resort.
Yes, DoubleTree by Hilton Sharks Bay Resort has a gym.