Info
Summary of reviewsSaura Hotel in Agra, a Club Mahindra Associate, provides a stay that combines excellent location, spacious rooms, and a generally positive atmosphere. Its strategic location near the expressway makes it accessible and convenient for travelers, with the added benefit of being close to the Taj Mahal while offering a serene environment. The rooms are noted for their spaciousness, comfort, and cleanliness, with many offering delightful views, contributing to a pleasant stay experience akin to a higher-starred establishment.
Guests frequently highlight the helpful and professional staff, who strive to maintain a welcoming environment. The pool, although small, is kept clean and offers a refreshing space for relaxation, enhanced by the addition of a steam bath. Breakfasts at the hotel have received praise for variety and excellent service, although some guests found room for improvement with freshness and taste. Dinner experiences appear more mixed, with some enjoying the food while others found it average and somewhat overpriced.
In terms of areas for improvement, some rooms reportedly have a damp smell, and there are occasional maintenance issues like worn linens and malfunctioning amenities. Additionally, while the hotel exudes a positive ambiance, some felt the service and amenities did not quite align with the expectations of a five-star rating. Despite these areas needing attention, many guests leave Saura Hotel satisfied, appreciating its appealing combination of accessibility, comfort, and friendly service.
Show moreRead review summaries for all categories
Categories
