Geno Hotel Shah Alam
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Summary of reviewsGeno Hotel Shah Alam is well-regarded for its strategic and accessible location, making it a prime choice for both leisure and business travelers. Situated near shops and expressways and within walking distance of several companies, it offers convenience and a fantastic view despite being in an industrial area.
The hotel rooms are a major highlight, frequently praised for their cleanliness, spaciousness and comfort. Guests appreciate the neat and beautiful atmosphere, stylish decor and exceptional views from the rooms, making their stay relaxing and enjoyable. The hotel's cleanliness extends to all areas, ensuring a consistently immaculate environment that adds to the overall positive experience.
Staff at Geno Hotel Shah Alam receive high commendations for their friendliness, helpfulness and efficiency. Positive guest interactions are a common thread with particular mention of courteous service at the reception and helpfulness from housekeeping. The politeness and supportive nature of the staff, including instances of accommodating late check-outs, enhance the overall guest experience.
Although breakfast reviews are mixed, some guests find the variety sufficient and enjoyable, while others suggest improvements in food quality and selection could be beneficial. Despite these critiques, the breakfast can be satisfactory for some visitors.
While the comfort and quality of the beds stand out, described by many as some of the best they've ever slept on, there are occasional comments regarding pillow discomfort. However, the comfortable beds and pillows significantly contribute to the overall satisfaction.
Parking at the hotel is noted as an area for improvement. Guests are concerned about the requirement to pay parking fees, the limited number of parking spaces and the inconvenience of accessing the hotel lobby from the basement parking. The convenience and cost of parking are areas where guests feel improvements would enhance their experience.
In summary, Geno Hotel Shah Alam excels in location, room comfort, cleanliness and staff service, making it a preferred choice for many travelers despite some areas where enhancements could further elevate the guest experience.
Categories
The hotel rooms are a major highlight, frequently praised for their cleanliness, spaciousness and comfort. Guests appreciate the neat and beautiful atmosphere, stylish decor and exceptional views from the rooms, making their stay relaxing and enjoyable. The hotel's cleanliness extends to all areas, ensuring a consistently immaculate environment that adds to the overall positive experience.
Staff at Geno Hotel Shah Alam receive high commendations for their friendliness, helpfulness and efficiency. Positive guest interactions are a common thread with particular mention of courteous service at the reception and helpfulness from housekeeping. The politeness and supportive nature of the staff, including instances of accommodating late check-outs, enhance the overall guest experience.
Although breakfast reviews are mixed, some guests find the variety sufficient and enjoyable, while others suggest improvements in food quality and selection could be beneficial. Despite these critiques, the breakfast can be satisfactory for some visitors.
While the comfort and quality of the beds stand out, described by many as some of the best they've ever slept on, there are occasional comments regarding pillow discomfort. However, the comfortable beds and pillows significantly contribute to the overall satisfaction.
Parking at the hotel is noted as an area for improvement. Guests are concerned about the requirement to pay parking fees, the limited number of parking spaces and the inconvenience of accessing the hotel lobby from the basement parking. The convenience and cost of parking are areas where guests feel improvements would enhance their experience.
In summary, Geno Hotel Shah Alam excels in location, room comfort, cleanliness and staff service, making it a preferred choice for many travelers despite some areas where enhancements could further elevate the guest experience.
Accessible Hotel
Geno Hotel Shah Alam offers wheelchair accessible facilities. This 4-star hotel ensures ease of movement for guests with mobility needs.
Hotel with Gym
Geno Hotel features a gym.
4-Star Hotel
Located in Shah Alam, this hotel provides modern accommodations and facilities. It offers convenient access to local attractions and business districts, making it suitable for both leisure and business travelers.
Hotel with Outdoor Pool
This hotel features an outdoor pool for guest enjoyment.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Guest Reviews
Geno Hotel Shah Alam is praised for its good and accessible location. Guests find it conveniently situated near shops, expressways and key places they plan to visit, making it a strategic base in the heart of the city. Although the hotel is located in an industrial area, it remains comfortably close to the city and is within walking distance to some companies, making it ideal for business travelers. The location offers a nice view and overall, guests describe it as fantastic.
Geno Hotel Shah Alam's breakfast offerings have received mixed reviews from its guests. While some found the breakfast to be good and noted that there were many choices, others were less impressed. Several guests felt that there was a limited variety of food available and suggested improvements for a better experience. Some specific complaints mentioned dishes being dry and the overall selection not being worth the price. It appears that while the breakfast can be satisfactory for some, there is a consensus that adding more options and improving the quality could enhance the guest experience.
The rooms at Geno Hotel Shah Alam are frequently praised for their cleanliness and comfort, making it a preferred choice for many travelers. Guests consistently mention that the rooms are spacious with ample space to comfortably accommodate families. The atmosphere within the rooms is described as neat, beautiful and exclusive, adding to a sense of elegance and comfort. Visitors appreciate the comfortable beds, enhancing their overall stay experience.
Many reviews highlight the excellent view from the rooms, contributing to a relaxing stay. The hotel itself is noted for its cleanliness and overall beautiful appearance, which is matched by the quality of service provided. The convenient accessibility of the rooms is another plus point, making it easy for guests to navigate and settle in.
Overall, Geno Hotel Shah Alam is characterized by its clean, spacious and stylish rooms which, coupled with excellent hotel amenities and breakfast options, provide a satisfying stay for all types of guests.
At Geno Hotel Shah Alam, guests frequently highlight the comfort and quality of the beds. The majority describe the beds as comfortable, soft and even "awesome". Many guests have praised the hotel for having some of the best beds they have ever slept on. Alongside the mention of comfortable beds, pillows also receive positive feedback with numerous guests noting their exceptional comfort. However, there are occasional comments about pillow discomfort affecting sleep quality. Overall, the hotel's beds contribute significantly to the positive guest experience with most reviews emphasizing the satisfaction and comfort they provide.
Geno Hotel Shah Alam consistently impresses guests with its high standards of cleanliness. Reviews highlight that both the rooms and bathrooms are very clean and well-maintained. Guests commonly find the hotel to be both clean and comfortable, contributing to a pleasant stay. The overall tidiness and upkeep are frequently praised with mentions of the hotel being both comfortable and clean and providing good value for the price. This focus on cleanliness extends to all areas of the hotel, ensuring a consistently immaculate environment for visitors.
At Geno Hotel Shah Alam, guests consistently commend the staff for their friendliness and helpfulness. Positive interactions are a common thread with many mentioning that the staff, including a highly praised front desk member named Ms. Tasya, go out of their way to accommodate requests and assist guests. The reception service receives high marks for being welcoming and efficient. Housekeeping and the overall service offered also contribute to positive experiences. Notably, guests appreciate the politeness and kindness extended to them, such as in instances of late check-outs. While one review noted a slight oversight regarding parking fee reminders, the general sentiment reflects a courteous and supportive team that enhances the overall stay at the hotel.
Geno Hotel Shah Alam offers parking facilities, but guests have highlighted several concerns regarding its convenience and cost. The key issue mentioned is the parking fee, which hotel guests are required to pay. This fee is typically RM8 per entry, making it necessary to pay each time the car enters or exits the parking premises. Many guests feel that parking should be complimentary for those staying at the hotel. Additionally, there are complaints about the limited number of parking spaces available, which can make finding a spot challenging. Accessing the hotel lobby from the basement parking requires a walk, another aspect noted by guests. Overall, while the hotel provides parking, improvements in terms of cost and availability would enhance the guest experience.
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Location
Breakfast
Rooms
Many reviews highlight the excellent view from the rooms, contributing to a relaxing stay. The hotel itself is noted for its cleanliness and overall beautiful appearance, which is matched by the quality of service provided. The convenient accessibility of the rooms is another plus point, making it easy for guests to navigate and settle in.
Overall, Geno Hotel Shah Alam is characterized by its clean, spacious and stylish rooms which, coupled with excellent hotel amenities and breakfast options, provide a satisfying stay for all types of guests.
Beds
Cleanliness
Staff
Parking
Yes, Geno Hotel Shah Alam has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Geno Hotel Shah Alam.
No, Geno Hotel Shah Alam doesn't allow dogs.
Yes, parking facilities are available at Geno Hotel Shah Alam.
Yes, Geno Hotel Shah Alam has a gym.
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