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Summary of reviewsDiamond Island Resort, Restaurant & Bar and Penguin Show offers nature enthusiasts and relaxation seekers a picturesque escape on the east coast of Tasmania. With its exceptional beachfront access and stunning ocean views, the resort's serene and well-maintained grounds provide a tranquil retreat for families, couples and solo travelers. The prime location near Diamond Island and Bicheno ensures guests are surrounded by natural beauty, further enhanced by nightly penguin sightings and scenic beach walks just steps from their rooms.
Guests tend to appreciate the resort's dinner experiences, noting delicious food and a pleasant atmosphere at reasonable prices. However, the lack of breakfast options is a common concern with many guests recommending the addition of even a basic continental breakfast for convenience.
Room accommodations generally receive positive feedback for their spaciousness, cleanliness and modern amenities, especially those that have been recently renovated. Guests enjoy the comfort and lovely views provided by these rooms. However, some accommodations show signs of neglect with outdated furnishings and cleanliness issues detracting from the overall experience.
Cleanliness is an area where the resort receives mixed reviews. While many find their rooms clean and comfortable, others report significant issues such as dirty windows, bathrooms with mold and inconsistent housekeeping. The ongoing renovations add to these disruptions, highlighting the need for greater attention to maintenance and cleaning standards.
The staff at Diamond Island Resort, Restaurant & Bar and Penguin Show are frequently praised for their friendliness and exceptional service, contributing significantly to guests' satisfaction. Reception and front desk teams are noted for their politeness and helpfulness, although occasional critiques about the attentiveness of some staff exist.
WiFi service at the resort is a common complaint with many guests finding the connection poor or nonexistent in rooms. In contrast, the pool area receives mixed reviews with guests enjoying the scenic views and ample space, but some finding the water too cold or unclean.
Beach access stands out as a major highlight with a beautiful, quiet beach providing a perfect setting for relaxation and family activities. The proximity to the beach allows for enjoyable walks, refreshing swims and stunning views with the added bonus of penguin sightings enhancing the experience.
Family-friendly features are another strong point of the resort. The safe and welcoming environment, along with various activities and facilities like the penguin show, BBQ area, pool and play areas, make it an excellent choice for families with children.
Parking facilities are well-received, offering convenience and easy access to rooms with ample space and designated spots for those who need them.
In summary, Diamond Island Resort, Restaurant & Bar and Penguin Show boasts a prime location with beautiful views and direct beachfront access, complemented by friendly staff and family-friendly amenities. While dining and accommodation generally meet guests' expectations, improvements in breakfast options, housekeeping and WiFi connectivity would enhance the overall guest experience.
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