Seville37.38844000,
-5.98957700,
Muñoz Y Pabón, 18 (plaza Ramón Ybarra Llosent)(Show on Map)
8.7
Very Good
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Summary of reviewsPetit Palace Santa Cruz in Seville is highly regarded for its exceptional location in the historic Santa Cruz neighborhood. Guests consistently applaud its central position, which makes it easy to explore key attractions such as the Cathedral, Alcazar and vibrant tapas bars on foot. Despite its centrality, the hotel's tranquil ambiance and charming narrow streets offer a perfect blend of serenity and accessibility, providing an ideal base for sightseeing and relaxation.
The breakfast offerings receive widespread acclaim for their variety and quality, catering to different tastes and dietary needs with fresh fruits, local specialties and healthy choices. The experience is further enhanced by the pleasant Andalusian courtyard and the attentive, friendly staff, despite occasional comments on dining room space and cost.
The rooms at Petit Palace Santa Cruz are generally praised for their spaciousness, cleanliness and modern design. Comfortable beds, well-furnished layouts and large bathrooms are particularly appreciated. Some rooms offer balconies with pleasant views and guests find the amenities well-stocked. A few reviews mention minor issues such as room size, temperature control and noise from the street, but the overall sentiment remains positive.
The hotel shines in terms of cleanliness with guests frequently describing the environment as spotless and well-maintained. Despite a few isolated remarks about areas needing attention, the thorough housekeeping contributes to a comfortable and pleasant stay.
The staff at Petit Palace Santa Cruz stand out for their exceptional service, consistently described as friendly, professional and accommodating. Guests often mention specific staff members by name, reflecting the personalized and attentive care provided. This high level of service enhances the overall guest experience and adds to the hotel's welcoming atmosphere.
WiFi connectivity is described as strong and accessible in most parts of the hotel, particularly in public areas. While some guests report patchy or unreliable connections in certain rooms, the availability of free WiFi generally receives positive feedback.
Families will find Petit Palace Santa Cruz particularly appealing due to its spacious family rooms and practical amenities like bunk beds for children. The hotel's family-friendly atmosphere, accommodating staff and central location make it a convenient choice for exploring Seville's attractions.
The hotel's location also offers easy access to Seville's vibrant nightlife with numerous tapas bars, restaurants and Flamenco shows within walking distance. While the central setting sometimes results in noise, the overall benefits outweigh this minor inconvenience.
Beds at the hotel are frequently praised for their comfort, contributing to a restful night's sleep. Though there are occasional critiques regarding mattress comfort, the general feedback is positive, supported by the hotel's cleanliness and thoughtful amenities.
Petit Palace Santa Cruz offers mixed reviews concerning its four-star rating. While many guests feel it provides a genuine four-star experience with quality rooms and amenities, others note signs of aging and suggest that certain facilities do not meet typical four-star standards.
For business travelers, the hotel offers practical amenities such as business suites, meeting rooms and fast internet access. The professional staff and convenient location make it a suitable choice for work-related stays, despite a few comments on limited electrical outlets.
Lastly, Petit Palace Santa Cruz is highly commended for its accessibility features, including wheelchair-friendly facilities and accessible bathrooms. The hotel's thoughtful design ensures that it remains inviting and functional for all guests.
Overall, Petit Palace Santa Cruz is a highly recommended choice for both leisure and business travelers, thanks to its prime location, excellent service, cleanliness and thoughtful amenities. Show more
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Categories
Historic Hotel
Located in the heart of the historic Santa Cruz quarter, this hotel is housed in a building that reflects the traditional style of this ancient Jewish neighborhood. It offers a stay within its historical fabric.
Hotel Taking Steps Towards Sustainability
As a Petit Palace Hotel, this property is committed to environmental management, including energy efficiency, water conservation, and waste reduction. They specifically manage food waste through the Too Good To Go app and offer local products for breakfast.
Family Friendly Hotel
This hotel offers family rooms with various configurations, including options with bunk beds. It also provides babysitting services and is located near restaurants and grocery stores.
Dog Friendly Hotel
This hotel welcomes both dogs and cats of any size, although there is an additional fee of €25 per pet, per night. The location is great for exploring the city.
Hotel near Nightlife Spots
Located in the Santa Cruz district, this hotel is surrounded by tapas bars and within walking distance of flamenco shows. It provides a convenient base for exploring Seville's nightlife.
Boutique-style Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Double RoomStylish, air-conditioned room equipped with free WiFi and a flat-screen satellite TV. The modern bathroom comes with a bath, hairdryer and toiletries.
Triple RoomStylish, air-conditioned room with 3 single beds. In-room amenities include free WiFi and a flat-screen satellite TV. The modern bathroom comes with a bath, hairdryer and toiletries.
Please note, cots and extra bed are not possible in this room.
Quadruple RoomStylish, air-conditioned room with 1 double and 1 bunk bed or 2 single beds and 1 bunk bed. It includes free WiFi and a flat-screen satellite TV.
Superior Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a minibar, an iPad, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Petit Palace Santa Cruz is lauded for its splendid location in the heart of Seville's historic Santa Cruz neighborhood. Visitors consistently highlight the hotel's prime position, which makes it effortless to explore the city's main attractions on foot. Just minutes away from the Cathedral, Alcazar and other significant monuments, the hotel's central setting proves to be both convenient and tranquil. Guests find it easy to access Seville's vibrant tapas bars, cultural sites and shopping streets, all within a short walking distance.
The hotel's serene ambiance in a bustling central location offers a perfect blend of quietude and accessibility. The surrounding narrow streets add to the charm while keeping city noise at bay. The proximity to restaurants, bars and shops further enhances the appeal for those wanting to immerse themselves in local culture. Whether in Seville for sightseeing or relaxation, Petit Palace Santa Cruz's unbeatable location provides an ideal base for discovering the city's historical wonders.
Breakfast
Petit Palace Santa Cruz in Seville consistently receives high praise for its breakfast offerings. Guests commonly highlight the exceptional variety and quality of the breakfast buffet, which features an array of options to satisfy different tastes and dietary needs, including gluten-free selections. Fresh fruits, local specialties and healthy choices are frequently mentioned, contributing to a delicious and hearty morning meal. Many reviews note the pleasant experience of enjoying breakfast in the charming Andalusian courtyard. While some guests mention minor drawbacks such as the limited space in the dining room or the high cost, the overall sentiment is overwhelmingly positive, emphasizing the comprehensive and well-prepared nature of the breakfast. The attentive and friendly staff further enhance the dining experience, making the breakfast at Petit Palace Santa Cruz a standout feature for many visitors.
Rooms
The guest reviews for Petit Palace Santa Cruz highlight many positive aspects of the hotel's rooms. Consistently mentioned are their spaciousness, cleanliness and modern design. Many guests appreciate the comfortable beds and well-furnished layouts with large bathrooms being a notable feature. Several rooms come with balconies, offering pleasant views of the street or patio. Rooms also come well-stocked with toiletries and amenities, enhancing guest comfort.
However, some reviews pointed out issues such as small room sizes, poor temperature control and noise from the street or nearby areas. Additionally, some rooms have glass-walled bathrooms that may lack privacy and there were occasional mentions of rooms seeming tired or plain. Despite a few minor inconveniences, the hotel generally receives praise for its cleanliness, comfort and well-maintained facilities, making it a recommended stay for both short and extended visits.
Beds
Visitors to Petit Palace Santa Cruz largely praise the comfort of the beds, highlighting the "super comfortable" and "very comfortable" mattresses and pillows. Many guests noted the great size of the beds, specifically mentioning king-sized options and overall good-sized beds that contribute significantly to a great night's sleep.
The bedding also received positive remarks for its comfort with phrases such as "perfect bedding" and "very good bedding" frequently appearing in reviews. Furthermore, the overall cleanliness and comfort of the rooms augment the sleep experience, as several guests appreciated the "great comfort and cleanliness" and the "comfortable and clean rooms."
However, there were occasional critiques, involving issues like mattresses being overly hard or worn out and some guests found the beds to be small or uncomfortable. Despite these isolated comments, the prevailing sentiment strongly favors a comfortably restful experience at the hotel, backed by the friendly and attentive staff who further enhance the guest stay.
Cleanliness
Petit Palace Santa Cruz in Seville consistently garners praise for its exceptional cleanliness. The majority of guest reviews highlight the hotel's meticulous upkeep, often describing the rooms and common areas as "spotlessly clean" and "impeccable." Many visitors appreciate the hotel's modern and well-maintained facilities, making a point of how clean and comfortable the rooms are. Additionally, the hotel's housekeeping staff seem to do an excellent job of keeping the environment tidy and pleasant with services such as daily towel changes being noted.
There are occasional remarks about areas needing improvement, like slipperiness in the shower or dust in less obvious spaces. Some guests have observed issues such as mold in bathroom windows or a few instances of poor housekeeping. Despite these occasional lapses, the overall sentiment remains overwhelmingly positive, as guests frequently use words like "super clean," "neat," and "pleasant" to describe their stay.
The hotel's central location further enhances its appeal, allowing guests to enjoy a clean, comfortable abode right in the heart of Seville. All in all, cleanliness stands out as a strong feature of Petit Palace Santa Cruz, contributing significantly to its favorable ratings among travelers.
Staff
The reviews of Petit Palace Santa Cruz highlight an exceptional level of service provided by the staff. Overwhelmingly praised for their friendliness, professionalism and helpfulness, the staff at this hotel seem committed to ensuring a positive experience for their guests. Multiple reviews mentioned specific names like Ruben, Gael, Rocio, Andrea, Irma, Sonia and Roderick, acknowledging their exceptional service and attentiveness.
Guests appreciated the staff’s willingness to provide useful information and recommendations, noting their competence and efficiency at the reception. Whether it was aiding with restaurant suggestions, providing essential travel tips or offering a warm welcome, the reception team appeared notably attentive and accommodating. This level of care extended to all staff members with consistent mentions of their kindness, courteousness and readiness to help at all times.
The phrases used to describe the staff frequently included friendly, welcoming and super friendly, indicating a genuine and warm approach that guests found comforting and enjoyable during their stay. The positive feedback also extended to the breakfast service, where staff were described as lovely, attentive and always smiling.
In summary, the staff at Petit Palace Santa Cruz are remarkable for their dedication to guest satisfaction, making the hotel a standout choice for travelers who value excellent customer service and a welcoming atmosphere.
Wi-Fi
Petit Palace Santa Cruz offers a mixed experience when it comes to WiFi connectivity, but overall there are various positive aspects worth highlighting. Guests frequently praised the strength and accessibility of the WiFi across the hotel. Many reviewers mentioned that the free WiFi was available in all areas and was generally very fast, making it suitable for activities such as teleworking. The hotel boasts modern facilities, including large televisions with internet connections and well-renovated old buildings.
However, there are some notable concerns. Several guests reported that the WiFi quality in the rooms, particularly on the second floor, was patchy or unreliable. Some found that they needed to log in frequently or that the WiFi hardly worked in certain areas. Despite these issues, the availability of free WiFi in public areas generally received positive feedback.
In summary, Petit Palace Santa Cruz provides strong and accessible WiFi in most parts of the hotel, particularly in public areas, which caters well to those needing to stay connected on their travels. However, potential guests should be aware of possible connectivity issues in some rooms, especially if a reliable in-room internet connection is critical for their stay.
Family
Petit Palace Santa Cruz stands out as a top choice for families visiting Seville. The hotel offers a variety of spacious and well-equipped family rooms, making it easy for larger groups or families of up to four to find comfortable accommodation. The rooms provide practical amenities such as single beds and additional bunk beds for children, ensuring everyone has a cozy place to sleep.
Guests have highlighted the hotel's family-friendly nature, noting that the staff go above and beyond to accommodate special needs, including making specific bed arrangements. The atmosphere is welcoming and kid-friendly, contributing to a pleasant stay for families.
Despite a few mentions of the family rooms being slightly small or facing street noise, the overall feedback is positive with many appreciating the large and clean rooms. The hotel's excellent location adds convenience, as it is close to major attractions, making it easy for families to explore the city.
Moreover, Petit Palace Santa Cruz is a family-run business, which adds a wholesome and welcoming touch to the guest experience. Affordable prices and a focus on creating a home-like environment make it an ideal spot for a family vacation. Staff are described as friendly and helpful, further enhancing the family-oriented ambiance of the hotel.
Nightlife
Nestled in the heart of the historic Santa Cruz neighborhood, Petit Palace Santa Cruz is a prime destination for those seeking vibrant nightlife. The hotel's location offers guests easy access to a buzzing nightlife scene filled with numerous places to eat and drink. Visitors can enjoy exciting nightlife options within walking distance, including the famous Calle Betis known for its exceptional nightlife offerings.
The area around the hotel is dotted with lively tapas bars, nice restaurants, cozy bars and even spots showcasing authentic Flamenco shows. Its proximity to the city center further enhances its appeal, granting easy access to nightlife hotspots and allowing guests to immerse themselves in the local culture and excitement.
However, the central location does come with some drawbacks, such as loud noise from the surrounding streets and early morning disturbances from nearby breakfast areas. Additionally, navigating the narrow streets of the De la Cruz neighborhood by car can be a bit challenging. Despite these minor inconveniences, Petit Palace Santa Cruz remains an ideal base for nightlife enthusiasts looking to explore the lively ambiance of Seville's nightlife.
4 Star
Petit Palace Santa Cruz in Seville receives mixed reviews regarding its status as a four-star hotel. Positively, it offers a genuine four-star experience with quality rooms, amenities and excellent service. Visitors appreciate the clean hotel environment, comparing it favorably to the expected four-star standards. However, several guests have expressed disappointment, noting that the hotel is starting to show signs of aging and lacks certain facilities that are typically associated with a four-star rating, such as welcome amenities, bathrobes and coffee machines in the rooms. The rooms are also noted to be quite small for a hotel of this category. Overall, while some reviewers feel it lives up to its four-star rating, others believe it falls short and is more in line with a solid three-star establishment.
Business
Petit Palace Santa Cruz is an ideal destination for business travelers, offering a range of dedicated business amenities and services. The hotel features business suites and a business center, which provides a conducive environment for professional activities. Fast internet access is available, making it perfect for business use and teleworking. Additionally, meeting rooms and essential business facilities are provided to support professional needs.
The hotel's location is convenient for work-related travel and the functional, smartly designed facilities are consistently praised for their good condition and cleanliness. The rooms are not only nice and clean but also equipped with electronic locks for added security.
Despite a minor drawback of limited electrical outlets next to the beds, the overall experience for business stays is positive. The professional and friendly staff enhances the business-friendly environment, ensuring that guests have a great stay. Petit Palace Santa Cruz stands out as a reliable choice for short business stays and extended work-related visits.
Accessible
Petit Palace Santa Cruz stands out as a highly accessible hotel, earning praise for its dedication to accommodating guests with disabilities. The hotel boasts features like wheelchair accessibility and handicap-friendly facilities, including a lift specifically designed for disabled guests. Rooms are described as spacious, featuring fully equipped accessible bathrooms that are clean and well-suited for those with special needs.
Guests have highlighted the hotel's impeccable and comfortable design, which prioritizes accessibility without compromising on style. Despite its location in a charming old building, Petit Palace Santa Cruz has effectively incorporated accessibility options, making it an inviting place for all visitors. The hotel’s entrance is handicap accessible, ensuring a seamless arrival experience.
The hotel's prime location is another strong point, being easily accessible by public transport, taxi or Uber with direct routes from the airport. While the narrow streets surrounding the hotel may pose a challenge for car access, alternative transport options like taxis offer a convenient solution, pulling up right to the front door.
Overall, Petit Palace Santa Cruz offers a welcoming and accessible environment, making it a great choice for travelers with disabilities who seek a comfortable and well-connected place to stay.
Historic
Situated in the heart of Seville’s historic center, Petit Palace Santa Cruz offers guests a deep sense of historical charm and character. The hotel is nestled within the old town, providing an authentic experience encapsulated by ancient streets and historical landmarks. Housed in a beautifully renovated historic building, the structure boasts traditional decor with a quirky modern twist, seamlessly blending the old with the new.
The hotel's prime location in Seville's oldest neighborhood, the former Jewish quarter, puts you just minutes away from iconic monuments such as the Cathedral and the Royal Alcazares. The immediate surroundings exude historical significance, offering a rich tapestry of historic ambiance, architecture and vibes.
Beyond the historical allure, guests appreciate the friendliness and attentiveness of the staff, enhancing their stay in this unique setting. With its strategic positioning and historical importance, Petit Palace Santa Cruz immerses visitors in the rich tapestry of Seville's past, making it an intriguing choice for those looking to explore the historic center.
Boutique-Style
Located in the heart of Santa Cruz, Petit Palace Santa Cruz enchants guests with its charming and stylish boutique atmosphere. This small yet inviting hotel seamlessly blends modern touches with classic elegance, offering a unique and beautiful experience. The boutique-style decor is both cozy and chic, creating a warm and welcoming ambiance throughout the entire establishment.
Guests frequently highlight the hotel's beautiful structures and nicely appointed rooms, complimenting the boutique luxury and character that define their stay. The property maintains a quaint and friendly atmosphere, providing a sense of authenticity and local flavor that enhances the overall experience.
Whether relaxing in the beautifully decorated lobby or enjoying the intimate, well-designed rooms, visitors appreciate the attention to detail and the boutique comfort provided. Its small scale and charming layout ensure a personal and delightful stay, making Petit Palace Santa Cruz a well-located, functional retreat with undeniable boutique charm.
Romantic
Petit Palace Santa Cruz offers an idyllic setting for a romantic getaway. Guests frequently praise the romantic ambiance and charm that permeate the entire hotel. The rooms often feature cozy balconies that provide beautiful romantic views and intimate spots for moments together. Couples can enjoy a romantic dinner in the serene inner patio or start their day with a romantic breakfast on the veranda. The hotel’s quiet and intimate setting, including its relaxing courtyard, contributes to a perfect environment for romantic holidays or special occasions. Small touches like chocolates and the overall romantic vibe make it an ideal choice for couples seeking a romantic escape. The location and surroundings further add to the romantic feel, making Petit Palace Santa Cruz a favorite destination for those looking to enjoy a quietly romantic experience.
Dog Friendly
Petit Palace Santa Cruz is highly praised for its pet-friendly facilities and accommodating atmosphere, making it an ideal choice for travelers with dogs. The hotel offers pet-friendly rooms equipped with beds, feeders and even water bowls to ensure pets are well taken care of. The positive feedback highlights the hotel's consistent dog-friendly policy and the welcoming treatment received by both pets and their owners.
Guests have noted that the hotel staff is particularly attentive, solving any issues related to dog reservations with ease. Large dog rooms are also available, accommodating bigger pets comfortably. Some rooms even come with balconies, providing extra space for dogs to enjoy.
The atmosphere of the hotel is described as dog-friendly with external areas conducive to pets, making it a pleasant stay for dogs. Though there is a small supplement for pets, the overall experience for pet owners is marked by the considerate facilities and services provided.
Overall, Petit Palace Santa Cruz stands out as a dog-welcoming place where pets are not just allowed but treated with care, contributing to a positive and hassle-free experience for travelers with dogs.
No, Petit Palace Santa Cruz doesn't have any pool.
No, a spa isn't available at Petit Palace Santa Cruz.
Yes, Petit Palace Santa Cruz welcomes dogs.
No, parking facilities aren't available at Petit Palace Santa Cruz.