Hotel Cristal Setúbal
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Summary of reviewsHotel Cristal Setúbal enjoys a serene location with feasible access to Setúbal's city center, approximately a 20-minute walk from the historic Avenida Luiza Todi. Situated in a tranquil residential area, the hotel provides a peaceful retreat for those who prefer quiet over bustling city life. Although the neighborhood may appear non-attractive or feel unsafe to some, it generally offers a calming environment. The location is advantageous for those with vehicles, allowing for easy access to local landmarks and attractions.
The breakfast at Hotel Cristal Setúbal is highly praised, noted for its variety, richness and completeness. Guests frequently highlight the extensive buffet, which features fresh fruits, yogurts, cereals, meats, eggs, pancakes, cheeses and baked goods, along with options like freshly squeezed orange juice and alternative milk varieties. The breakfast experience is complemented by friendly and attentive staff, making it a delightful start to the day.
Similarly, the dinner experience at the hotel's restaurant is commended for its quality and flavor. The restaurant offers a diverse menu with specialties like fish soup and cassolette and the staff is frequently applauded for their courteous service. Despite the occasional criticism of certain dishes and prices, the overall impression is positive.
The hotel rooms are spacious, modern and clean, furnished with large comfortable beds and equipped with good amenities. Many rooms feature terraces or balconies with pleasant views, contributing to a cozy and welcoming atmosphere. While there were minor issues like occasional noise or outdated showers, the general consensus is that the rooms provide excellent comfort and value.
Cleanliness is a major strength of Hotel Cristal Setúbal with guests frequently describing the entire establishment as spotless and well-maintained. The staff's diligent efforts ensure high hygiene standards throughout the hotel, further enhancing guest comfort.
The staff at Hotel Cristal Setúbal is a significant asset, known for their friendliness, professionalism and attentiveness. Guests consistently receive a warm welcome and efficient service from the multilingual team, including at reception, the restaurant and the bar. The staff's dedication to ensuring a pleasant stay is a recurring highlight in reviews.
Wifi service at the hotel is highly reliable, offering fast and efficient connectivity suitable for browsing, streaming and work-related needs. Although there are occasional mentions of limited power outlets, the quality of the wifi earns widespread approval.
Parking options at the hotel present a mixed experience with an underground garage that is free but has limited and tight spaces more suitable for smaller cars. During peak times, finding a spot can be challenging, though free street parking nearby offers an alternative.
Family travelers find Hotel Cristal Setúbal particularly welcoming with a friendly atmosphere and attentive staff who ensure special care for children. The hotel offers comfortable family rooms and facilities that cater to the needs of families, making it a top choice for a family vacation.
The beds in the hotel are frequently described as exceptionally comfortable with high-quality linens and spacious options contributing to a restful night's sleep. Many guests highlight the superior comfort and cleanliness of the bedding.
In conclusion, Hotel Cristal Setúbal is highly recommended for its calm location, exceptional breakfast and dinner offerings, spacious and clean rooms, reliable wifi and outstanding staff. While the parking situation and certain neighborhood aspects might require consideration, the hotel's strengths make it a solid choice for a pleasurable stay in Setúbal.
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The breakfast at Hotel Cristal Setúbal is highly praised, noted for its variety, richness and completeness. Guests frequently highlight the extensive buffet, which features fresh fruits, yogurts, cereals, meats, eggs, pancakes, cheeses and baked goods, along with options like freshly squeezed orange juice and alternative milk varieties. The breakfast experience is complemented by friendly and attentive staff, making it a delightful start to the day.
Similarly, the dinner experience at the hotel's restaurant is commended for its quality and flavor. The restaurant offers a diverse menu with specialties like fish soup and cassolette and the staff is frequently applauded for their courteous service. Despite the occasional criticism of certain dishes and prices, the overall impression is positive.
The hotel rooms are spacious, modern and clean, furnished with large comfortable beds and equipped with good amenities. Many rooms feature terraces or balconies with pleasant views, contributing to a cozy and welcoming atmosphere. While there were minor issues like occasional noise or outdated showers, the general consensus is that the rooms provide excellent comfort and value.
Cleanliness is a major strength of Hotel Cristal Setúbal with guests frequently describing the entire establishment as spotless and well-maintained. The staff's diligent efforts ensure high hygiene standards throughout the hotel, further enhancing guest comfort.
The staff at Hotel Cristal Setúbal is a significant asset, known for their friendliness, professionalism and attentiveness. Guests consistently receive a warm welcome and efficient service from the multilingual team, including at reception, the restaurant and the bar. The staff's dedication to ensuring a pleasant stay is a recurring highlight in reviews.
Wifi service at the hotel is highly reliable, offering fast and efficient connectivity suitable for browsing, streaming and work-related needs. Although there are occasional mentions of limited power outlets, the quality of the wifi earns widespread approval.
Parking options at the hotel present a mixed experience with an underground garage that is free but has limited and tight spaces more suitable for smaller cars. During peak times, finding a spot can be challenging, though free street parking nearby offers an alternative.
Family travelers find Hotel Cristal Setúbal particularly welcoming with a friendly atmosphere and attentive staff who ensure special care for children. The hotel offers comfortable family rooms and facilities that cater to the needs of families, making it a top choice for a family vacation.
The beds in the hotel are frequently described as exceptionally comfortable with high-quality linens and spacious options contributing to a restful night's sleep. Many guests highlight the superior comfort and cleanliness of the bedding.
In conclusion, Hotel Cristal Setúbal is highly recommended for its calm location, exceptional breakfast and dinner offerings, spacious and clean rooms, reliable wifi and outstanding staff. While the parking situation and certain neighborhood aspects might require consideration, the hotel's strengths make it a solid choice for a pleasurable stay in Setúbal.
Hotel near Golf Courses
Hotel Cristal Setúbal is situated in Setubal, approximately 14 km from Montado Golf. Its city center location offers convenience while still allowing access to golf courses in the region for a golfing holiday.
Family Friendly Hotel
This hotel is tagged as a family-friendly hotel.
Business Hotel
This hotel offers 2 multifunctional meeting rooms for events and corporate gatherings. It provides executive rooms designed for work or leisure and is centrally located with views of the Sado River and Arrábida Mountains.
Hotel with Parking
The hotel provides free private parking, a fitness center, and a restaurant. It is well-located, quiet, and offers a good breakfast buffet.
EV charging stations
Accessible Hotel
This hotel is accessible to people with limited mobility, offering reserved parking, a fully accessible route and entrance, and accessible circulation inside. Accessible areas include bedrooms, meeting rooms, the restaurant, and the bar/café. Support for motor and mental disabilities, as well as care skills for visual, hearing, and mental impairment are available.
Hotel with EV Charging Stations
As a new 4-star hotel, Hotel Cristal Setúbal features an electric vehicle charging station. Guests benefit from free private parking, making it a comfortable and modern choice for EV owners.
4-Star Hotel
Hotel Cristal Setúbal is well-regarded for its great rooms and excellent breakfast. Business travelers highly rate it, suggesting it provides a satisfactory experience for various types of guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
About Hotel Cristal Setúbal
License: 1381
Guest Reviews
Location
The hotel is situated in a residential area close to a market, adding a local flavor to the stay. Although some guests found the neighborhood less safe or not particularly attractive, it generally offers a serene environment. Accessibility can be a bit challenging due to tight parking spaces and street works around the hotel.
For guests with cars, the location is advantageous as it allows easy access to various landmarks and the city center. However, for those relying on public transportation or walking, it may feel somewhat isolated. Despite this, many visitors found the walk to the center manageable and even enjoyable, especially given the quiet and restful atmosphere of the surrounding area.
Proximity to the harbor rather than the beach may disappoint some, but the nearby market and less busy residential streets provide a different kind of charm. The hotel's amenities, including spacious and comfortable rooms, alongside good service and a hearty breakfast, help offset any location-related inconveniences.
In summary, Hotel Cristal Setúbal is a good choice for travelers seeking a calm and quiet stay with reasonable access to Setúbal's central attractions, provided they don't mind a bit of a walk or have a vehicle at their disposal.
Breakfast
The breakfast was often described as delicious with standout items such as fresh fruit, pastries and a variety of cheeses. Guests also commended the quality and preparation of the breakfast items, noting that it was well worth the money. The friendly and attentive staff during breakfast added to the overall pleasant dining experience.
However, there were a few mixed reviews. Some guests suggested minor improvements, such as more substantial options, better quality control of hot items and more variety in certain areas. Despite these critiques, the consensus was overwhelmingly positive. The breakfast at Hotel Cristal Setúbal consistently received high marks for its variety, quality and overall value, making it a highlight for many visitors.
Dinner
However, a few reviews point out minor drawbacks: some dishes were deemed average or lacking in flavor with particular feedback on ceviche and the occasional high pricing of certain meals. Despite these occasional criticisms, most guests found the dining options to be appealing and satisfying with the diverse menu offerings catering to a wide variety of tastes. Dinner in the restaurant is highly recommended with many guests expressing delight over the overall experience.
Overall, the hotel’s restaurant stands out for its high-quality meals, attentive service and fantastic culinary offerings, making it a worthwhile option for dining during a stay at Hotel Cristal Setúbal.
Rooms
Some rooms are noted for their appealing contemporary design, while the hotel’s ambiance is described as quiet and peaceful. The facilities within the rooms, such as air conditioning, tea facilities and a well-stocked refreshment counter, are mentioned positively. Although some guests experienced minor inconveniences like issues with outlets, missing hairdryers or cleaning services delays, these concerns did not overshadow the overall positive feedback.
Guests also appreciate the thoughtful touches and the welcoming atmosphere provided by the hotel's staff. Despite minor criticisms regarding outdated showers or occasional noise, the overall consensus is that the rooms at Hotel Cristal Setúbal offer great value, comfort and a high standard of cleanliness.
Beds
The beds in the hotel are described in superlative terms, often referred to as very comfortable, super soft and providing a good night's sleep. The hotel rooms themselves are noted to be large, well-furnished and quiet, adding to the overall sleeping experience. The cleanliness of the bedding is evidently a priority with some guests noting that the linens are changed daily.
Overall, the emphasis is on the comfort and quality of the beds, ensuring that guests enjoy a restful and enjoyable stay at Hotel Cristal Setúbal.
Cleanliness
Cleaning staff receive mentioned appreciation for their diligent work and their efforts ensure that rooms and facilities remain in top condition. The positive remarks extend to the general ambiance, which is both comfortable and welcoming, creating a pleasant environment for visitors.
In addition to spotless rooms, guests also appreciate the cleanliness and orderliness throughout the hotel, including areas such as the parking space. The dedication to cleanliness is seen as a major strength of Hotel Cristal Setúbal, making it a reliable choice for travelers prioritizing hygiene and well-maintained accommodations.
Staff
The level of customer service is regarded as exceptional with employees being described as approachable, polite and empathetic. The friendliness of the staff has been a recurring theme with numerous mentions of their constant smiles and positive attitudes. Staff members were also highlighted for their ability to handle problems promptly and effectively, ensuring guests feel well cared for.
In particular, individual staff members were commended for their professionalism and dedication with some guests pointing out the efforts of staff members who went out of their way to assist with specific issues like car check-out problems and luggage handling.
Overall, the staff at Hotel Cristal Setúbal are perceived as a significant asset to the hotel, contributing greatly to the positive experiences of the guests. Their enthusiastic and attentive service leaves a lasting impression, making the hotel a highly recommended choice for travelers seeking excellent hospitality.
Wi-Fi
Several users appreciated the strong and consistent signal, making it possible to stay connected without interruptions. Terms such as top quality and excellent wifi network appear often, suggesting a robust infrastructure. However, there were occasional mentions of limited power outlets, which could make charging devices or using electronic appliances a bit challenging.
Overall, the wifi service at Hotel Cristal Setúbal stands out as a significant positive aspect, earning the approval of many guests for its speed, reliability and quality.
Parking
Despite these constraints, there are some positives: the hotel parking is free and there is also free street parking nearby which provides additional options for guests. Additionally, the garage, although limited, is well-maintained and offers a sense of security for parked vehicles.
Overall, while the parking at Hotel Cristal Setúbal is convenient for those with smaller vehicles and a knack for precision driving, it may prove challenging for guests with larger cars or those unwilling to navigate the tight spaces. For added ease, some visitors opt for public parking close by or street parking outside the hotel.
Family
The hotel is described as providing excellent family accommodations, including comfortable and quiet family rooms that cater to the needs of guests traveling with children. The ambiance is both inviting and peaceful, making it a calm retreat for families looking to relax.
Families appreciate the great facilities available with particular mention of the fun spaces and family-friendly dining options. Despite a few remarks about the location being in an older neighborhood and occasionally tight room space for those with babies, the overall consensus highlights its suitability for family stays.
In summary, Hotel Cristal Setúbal is a superb choice for a family vacation, offering a pleasant and accommodating stay with ample activities and services tailored to children, ensuring a memorable family getaway.
4 Star
However, there are areas where the hotel falls short of what is typically expected from a four-star establishment. Numerous guests mentioned that the bathroom facilities and beds do not match the quality expected at this level. Additionally, several reviewers felt the breakfast was subpar for a hotel of this rating. Other amenities, such as parking and room service, also did not impress, leading some guests to question how the hotel maintains its four-star rating.
While the service and general ambiance of Hotel Cristal Setúbal have pleased many visitors, the discrepancies in specific facilities and services leave some feeling that the hotel is more in line with an upper three-star classification rather than a true four-star. Despite the divided opinions, it remains a good option for travelers in Portugal, offering a balance of comfort and cleanliness.
Business
The hotel's strategic location adds to its appeal, being particularly convenient for those traveling for work. The combination of its modern facilities and business-oriented services ensures a productive and pleasant stay, making it a favored choice for business travelers.
Accessible
Guests noted that the hotel is easily accessible by car with straightforward access to roads and parking available on-site, although the parking area is somewhat small. The accessible city location is another plus, providing convenient proximity to essential spots despite being far from the city center. The varied buffet and superb breakfast add a delightful touch to the stay.
Overall, Hotel Cristal Setúbal is recognized for its clean, comfortable accommodations and thoughtful design catering to guests needing mobility assistance.
Honeymoon
Couples have also enjoyed sharing romantic meals in the privacy of their rooms, a unique and intimate aspect of the honeymoon package. Overall, honeymooners have rated their stays at Hotel Cristal Setúbal very highly with many expressing their delight and satisfaction with the services and packages designed for newlyweds.
Luxury
Romantic
No, Hotel Cristal Setúbal doesn't have any pool.
No, a spa isn't available at Hotel Cristal Setúbal.
No, Hotel Cristal Setúbal doesn't allow dogs.
Yes, parking facilities are available at Hotel Cristal Setúbal.
No, Hotel Cristal Setúbal doesn't have a gym.
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