Located only a few steps away from the Osaka Castle as well as along a scenic riverside in Osaka Business Park, Hotel New Otani Osaka offers luxurious accommodation and is ideal both for casual and business travellers.
Summary of reviews
Hotel New Otani Osaka enjoys an enviable location next to the picturesque Osaka Castle, offering guests stunning views and easy access to key attractions and transport links. This makes it an ideal base for both leisure and business travelers. The serene ambiance provided by the green surroundings adds to its allure, while the convenient proximity to train stations and eateries enhances the overall experience.
The breakfast experience is generally well-received with guests praising the variety and quality of the dishes served, particularly the freshly cooked omelettes and okonomiyaki. Dining with a panoramic view from the 18th floor is a highlighted experience. However, some guests feel that the buffet can be crowded and doesn't always justify its high price.
For dining options, the hotel's restaurants such as 'Kanzan' receive high marks for exceptional quality, particularly in sushi and sukiyaki dishes. Room service, including options like takoyaki, is also appreciated. Nonetheless, some restaurants are deemed overpriced and quality varies, particularly in the Chinese restaurant.
Rooms at the hotel are spacious and clean, offering breathtaking views of Osaka Castle that leave a lasting impression. While the decor is somewhat dated, the comfort and meticulous maintenance of the rooms make for a pleasant stay. Some small issues like inconsistent temperatures and dim lighting are noted, but they do not significantly detract from the overall positive experience.
Cleanliness is a standout feature with rooms and public areas consistently kept spotless. The hotel staff is celebrated for their exceptional service and hospitality, providing prompt and courteous assistance that greatly enhances the guest experience. Guests particularly appreciate the staff's local knowledge and thoughtful gestures.
Parking is affordable at 1200 yen per day, although minor logistical challenges are faced by some guests. For families, the hotel offers child-friendly amenities and spacious rooms, making it a good choice for those traveling with children. The proximity to attractions and thoughtful inclusions like baby beds add to the family-friendly appeal.
Bed comfort receives mixed reviews with some finding the beds too firm and others satisfied with their sleep experience. The availability of multiple beds in family suites and the cleanliness of the bedding garner positive comments.
While the hotel offers five-star services and luxuriously clean rooms, some guests feel it falls short of its five-star rating due to dated room conditions and additional charges for certain amenities like the fitness room.
For business travelers, the hotel's strategic location and comprehensive amenities, including conference facilities, make it a convenient and efficient choice. Proximity to Osaka Station further enhances its appeal, facilitating easy commutes.
Overall, Hotel New Otani Osaka combines excellent location, beautiful surroundings, exceptional service and cleanliness to provide a comfortable and memorable stay for both leisure and business travelers.
InterContinental Hotel Osaka is ideally located in the heart of the city, close to all the main sights. Guests can indulge in luxurious accommodation, dine in the award-winning restaurant or relax in the traditional Japanese bathhouse the hotel offers.
Summary of reviews
The InterContinental Hotel Osaka by IHG, is a luxurious and exceptional five-star hotel that offers guests a relaxing and enjoyable stay. The hotel boasts a convenient and beautiful location with many guests finding it to be excellent and convenient with adjacent facilities and a great view from their room. The breakfast buffet is highly rated for its delicious food and stunning view of the city center. The spacious and comfortable rooms impress guests with their cleanliness and amenities and the staff is praised for their friendliness and helpfulness. The hotel's cleanliness receives fantastic and excellent reviews with guests commending the robust COVID-19 prevention measures. Overall, the InterContinental Hotel Osaka is a true high-end luxury hotel that provides a comfortable and memorable holiday experience.
Conveniently situated right next to all the attractions and means of transportation, Hilton Osaka Hotel offers the most comfortable and luxurious accommodation in the heart of Osaka.
Summary of reviews
The Hilton Osaka Hotel is a top choice for travelers due to its unbeatable location in the heart of Osaka, steps away from Osaka Train Station and with easy access to major shopping centers and local attractions. The hotel boasts a variety of on-site restaurants and exceptional service from the friendly and professional staff. The breakfast is highly recommended with a generous spread of international food and a sweets buffet. The rooms are generally clean and spacious with comfortable beds, although some guests have reported issues with dust and noise. The hotel's focus on cleanliness is evident and the staff go above and beyond to provide excellent service. While some guests have reported issues with the bed linens and mattresses, many have enjoyed a restful sleep during their stay. Overall, the Hilton Osaka Hotel offers an enjoyable stay with its convenient location, helpful staff and array of amenities.
The Westin Osaka offers luxurious and comfortable accommodation, beautiful night views from all the rooms, while its location ideally combines the urban amenities with the beauty and tranquility of the Japanese nature.
Summary of reviews
The Westin Osaka is a hotel that offers a great location with easy access to Osaka Station and several convenience stores and restaurants. Guests appreciate the hotel's proximity to the Yodogawa river and its central location away from the noise. The breakfast buffet is highly rated with a good variety of Japanese and Western options, although some guests found the selection limited and the cost high. The rooms are spacious, luxurious and extremely clean with comfortable beds and excellent facilities. The hotel prides itself on its exceptional attention to cleanliness and guests feel safe and comfortable during their stay. The staff are professional, courteous and friendly, offering exceptional customer service and going above and beyond to ensure a great stay. The beds are a standout feature with many guests raving about their comfort and getting a great night's rest. Overall, The Westin Osaka is an excellent choice for those looking for a comfortable and enjoyable stay in Osaka.