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SHAHALAM ALLBESS@TREFOIL

Setia Alam , B09-17 Trefoil@setia City No 2 Jalan Setia Dagang Ah U13/ah Seksyen U13 Shah Alam (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSHAHALAM ALLBESS@TREFOIL is ideally located, catering to both leisure and business travelers. Its proximity to Setia City Mall and the Setia City Convention Centre makes it a convenient choice for guests looking for dining, shopping and event attendance opportunities. The surrounding area offers various amenities, including a mini-market, mynews and a mini family mart in the lobby, which add to its allure. Guests have commended the comfortable accommodations and good service, viewing the hotel as a strong choice for visiting the area.

In terms of cleanliness, reviews are mixed. While some guests have praised the tidy and fresh rooms and towels, many have reported significant issues. Problems such as bad odors, dusty sheets, stained towels, presence of pests and inadequate bathroom ventilation are frequent complaints. These issues suggest that cleanliness and maintenance need considerable improvement.

The staff at SHAHALAM ALLBESS@TREFOIL have generally received positive feedback for their friendliness and helpfulness. Guests appreciated the efforts of the maintenance team and security personnel, particularly a security guard named Rajiv, along with the accommodating nature of the owner. Despite some unresolved issues, such as TV malfunctions and stained towels, the overall consensus is that the staff strives to ensure guest satisfaction.

Wi-Fi service is another area that elicits mixed reviews. Some guests encountered connectivity challenges and unstable internet, while others experienced satisfactory service and noted the host's efforts to assist with Wi-Fi issues. However, consistency and reliability remain concerns.

Parking at the hotel has received varied feedback. While some guests found parking easy and appreciated the spaciousness, others struggled with narrow spaces, difficulty finding spots and limited private parking. The inconvenience of meeting in the lobby to access parking and an overnight parking fee of RM8 were also points of contention.

Opinions about the bedding also vary. While several guests found the beds and pillows comfortable and clean, others reported bed bug issues, mites and unpleasant odors. Complaints about damaged mattresses and hard, uncomfortable beds highlight a need for improvements in this area.

In summary, SHAHALAM ALLBESS@TREFOIL excels in its strategic location and friendly, accommodating staff. However, enhancements in cleanliness, Wi-Fi stability, parking availability and bedding quality are necessary for a more consistently positive guest experience.
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Categories

Apartment with Parking

Offers free private parking. The location is next to Setia City Mall, with easy access to shopping and dining.

Apartment with Outdoor Pool

Guests at this property can utilize the shared outdoor swimming pool facilities located within the Trefoil development.

Apartment with Swimming Pool

Children's Pool Private Pool Outdoor Pool

Apartment with Free Wi-Fi

Cheap Apartment

3-Star Apartment

Apartment with Private Pool Rooms

Apartment with Children's Pool

Room Types

Superior Apartment This apartment offers a pool with a view. This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Guests will find a refrigerator and kitchenware in the kitchen. The apartment also comes with a barbecue. Boasting a terrace with garden views, this apartment also features air conditioning and a flat-screen TV with streaming services. The unit has 1 bed.

Apartment with Balcony Guests will have a special experience as this apartment provides a private pool. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Guests will find a refrigerator and kitchenware in the kitchen. The apartment also has a barbecue. Featuring a terrace with garden views, this apartment also offers air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.

Standard Apartment The private pool is a top feature of this apartment. Boasting 1 bedroom and 1 bathroom with a hairdryer, this apartment has a well-fitted kitchen and a terrace. Guests will find a refrigerator and kitchenware in the kitchen. The apartment also includes a barbecue. Featuring a balcony with garden views, this apartment also features air conditioning and a flat-screen TV with streaming services. The unit offers 2 beds.

Two-Bedroom Apartment This apartment's special feature is the pool with a view. Featuring 2 bedrooms and 2 bathrooms with a hairdryer, this spacious apartment offers a well-fitted kitchen and a terrace. Guests will find a refrigerator and kitchenware in the kitchen. The apartment also offers a barbecue. Boasting a balcony with garden views, this apartment also provides air conditioning and a flat-screen TV with streaming services. The unit has 2 beds.

Studio Apartment Guests will have a special experience as this apartment features a private pool. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Guests will find a refrigerator and kitchenware in the kitchen. The apartment also has a barbecue. Featuring a terrace with garden views, this apartment also offers air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.

Guest Reviews

7.2

Good

Location

SHAHALAM ALLBESS@TREFOIL boasts an exceptionally strategic location for both leisure and business travelers. Situated just a short walk away from Setia City Mall, guests will find a plethora of dining options, shopping opportunities and convenience stores right at their fingertips. The hotel's proximity to the Setia City Convention Centre makes it an ideal choice for those attending expos or events. Additionally, the convenience of nearby office buildings further enhances its appeal for business travelers. The surrounding area includes amenities like a mini-market, mynews and mini family mart located in the lobby, adding to the overall convenience. Guests have praised the comfortable accommodations and good service, making this hotel a strong choice for those visiting the area.

Beds

Guests at 'SHAHALAM ALLBESS@TREFOIL' have expressed mixed opinions about the bedding. While some praised the comfort and softness of the beds and pillows, others had serious concerns about cleanliness and hygiene. A number of guests mentioned issues with bed bugs, mites and unpleasant odors from the bed sheets and mattresses. Additionally, there were complaints about damaged mattresses that had not been replaced and some found the beds to be hard and uncomfortable. However, positive remarks highlighted the cleanliness of some bed sheets and the spaciousness of the rooms.

Cleanliness

SHAHALAM ALLBESS@TREFOIL receives mixed reviews regarding its cleanliness and maintenance. Some guests report significant issues including bad odors, dusty sheets and stained towels. Multiple reviews highlight the presence of cockroaches and ants, contributing to an overall perception of poor hygiene. There are also mentions of sticky and dusty floors and improperly aired rooms. Several reviews specifically note that the bathrooms have an unpleasant smell, often likened to feces and that ventilation is inadequate. Problems with leaking fixtures in the bathroom and kitchen, as well as malfunctioning amenities, were also reported.

Despite these criticisms, there are a few positive remarks about the cleanliness. Some guests appreciated clean rooms and towels, describing them as tidy and fresh. The views from the rooms were also positively noted. Nevertheless, the consensus indicates that substantial improvements in cleanliness and maintenance are necessary for a better guest experience.

Staff

SHAHALAM ALLBESS@TREFOIL boasts a welcoming and accommodating staff that has garnered positive remarks from many guests. Visitors have noted the helpfulness of the maintenance team and security personnel, particularly mentioning a security guard named Rajiv who went out of his way to assist. The owner has also been recognized for being nice and supportive, especially with arranging check-in times and providing Wi-Fi passwords. While there have been some complaints regarding unresolved issues, such as TV malfunctions and stained towels, the general consensus is that the staff makes considerable efforts to ensure guest satisfaction.

Wi-Fi

SHAHALAM ALLBESS@TREFOIL offers a variety of amenities, but one area of mixed reviews that stands out is the Wi-Fi service. Some guests have highlighted challenges such as difficulty connecting, unstable connections and occasional periods where the Wi-Fi was down entirely. While there were instances where the Wi-Fi worked well, these seem to be exceptions rather than the rule. In some cases, the host has been commended for their efforts to provide the Wi-Fi password and help with connectivity issues. However, overall, the consistency and reliability of the Wi-Fi service have been a noteworthy concern among guests.

Parking

The parking situation at 'SHAHALAM ALLBESS@TREFOIL' receives mixed feedback from guests. Some find it easy to park and appreciate the spacious parking area, noting that parking is provided. The good location adds to the convenience. However, others mention challenges such as narrow and difficult parking, trouble finding parking spots and limited private parking for only one car. Additionally, some guests are inconvenienced by needing to meet at the lobby before accessing the parking area. An overnight parking fee of RM8 is also a point of concern for a few guests.

Yes, SHAHALAM ALLBESS@TREFOIL has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.

No, a spa isn't available at SHAHALAM ALLBESS@TREFOIL.

No, SHAHALAM ALLBESS@TREFOIL doesn't allow dogs.

Yes, parking facilities are available at SHAHALAM ALLBESS@TREFOIL.

No, SHAHALAM ALLBESS@TREFOIL doesn't have a gym.

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