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Summary of reviewsHotel Cristallo, located in an enviable spot just 50 meters from the ski lifts and in the heart of the city, offers outstanding convenience for both skiing enthusiasts and urban explorers. Its central location ensures easy access to slopes and city attractions, complemented by nearby ski pass ticketing facilities. Guests laud the hotel’s strategic position for its unmatched accessibility and convenience.
The breakfast experience at Hotel Cristallo is widely praised for its variety and abundance. The buffet features a hearty selection, including cakes, croissants, eggs, and hams, along with freshly brewed coffee. While there are minor suggestions for improvement, such as the introduction of fresh seasonal fruit and local specialties, the breakfast is generally seen as offering good value and serving as a delightful start to the day.
Rooms at Hotel Cristallo receive positive remarks for their spaciousness and cleanliness, with many guests appreciating the work of the cleaning staff. Balconies with large windows provide fresh air, despite some disparities in room quality and minor issues like noise or less favorable views. While improvements are noted, the room size and cleanliness are consistently highlighted as strong features.
Cleanliness throughout the hotel is commendable, with numerous guests appreciating the tidy environment and praising the cleaning staff’s excellent service. Although a few details could be improved, overall cleanliness is a standout aspect of the guest experience and reflects the hotel's dedication to maintaining hygiene standards.
The exceptional service provided by the staff at Hotel Cristallo leaves a lasting impression on visitors. The team is recognized for their friendliness, attentiveness, and multilingual abilities, contributing to a comfortable and personalized experience. Staff members like Luca, Arianna, and Alexandra are praised for their warmth and flexibility, enhancing the overall hospitality.
However, the beds receive mixed reviews, with guests finding the mattresses hard and the pillows lacking softness, impacting sleep comfort. Improvements in this area, along with updates to the room decor, are suggested to enhance the overall ambiance.
In summary, Hotel Cristallo is celebrated for its unparalleled location, satisfying breakfast, spacious and clean rooms, and remarkable service. While some areas, such as bedding comfort, could benefit from enhancements, the hotel's prime position and dedication to guest care make it a favored choice for visitors seeking convenience and hospitality in Sestriere.
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