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Summary of reviewsHotel Mas Pelegri is a fantastic location for tranquil and peaceful relaxation in a beautiful countryside setting. The hotel offers comfortable and spacious rooms with some rooms having added amenities like air conditioning and TV. Guests can enjoy a healthy and varied breakfast, morning yoga classes and a fantastic outdoor pool. The hotel's remarkable location provides easy access to nearby picturesque villages and guests can enjoy numerous excursions and day trips in the Garrotxa region. The hotel staff is friendly and accommodating, providing exceptional customer service and families appreciate the personal touches provided during their stay. Despite some negative comments about the breakfast's portion size and limited variety, most guests appreciate the homemade and healthy options. The hotel's cleanliness is also noteworthy with guests praising the housekeeping and Covid-19 measures. The hotel's common areas could be more updated for added comfort, but overall, guests leave Hotel Mas Pelegri with an unforgettable experience. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Mas Pelegri is an ecological hotel that operates completely off-grid for electricity, water, and sewage. It utilizes solar panels for power and has implemented energy-conscious design in its buildings to maximize natural heating and cooling. The hotel also focuses on reducing single-use plastics and sourcing local, in-season produce.
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Bicycles provided to guests
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Is there anything that you would like to highlight, add or clarify? All the eco labels in Spain require an annual subscription of 1000 euros and do not actually ask hotels to be ecological, so it is just greenwashing. We have been as eco as possible since we opened 15 years ago. Our AC only runs during the day when there is enough power produced by the sun. We use as little as possible and run the whole hotel on less than 4kw, everything is as low energy usage as possible. We are completely off grid for everything, power, sewage, water. We use wooden shutters and shading (including deciduous trees) to reduce the sun heating the buildings in the Summer and then open the shutters remove shading in the Winter so the sun warms the building in the Winter. We have windows that allow the sun to shine in and heat the buildings but do not allow heat/cold to pass through normally. Vegan and vegetarian km zero menu as standard. Bikes can be rented onsite. We include walking and biking routes with every stay. Recycling bins are available in the different parts of the hotel and we sort the room waste. We use ventilation to control the building temperatures, using warm winter afternoon air and cool Summer night time air to ventilate the buildings. Every area of the running of the hotel is altered to be as ecologic and sustainable as possible and is always being adapted as required. Suggestions on how to be more environmentally friendly as always welcome.
Answers last updated by Hotel Mas Pelegri
Dog Friendly Hotel
Hotel Mas Pelegri is a pet-friendly hotel that welcomes guests with pets. It is located in Serinya.
Hotel for Yoga
This eco-sports hotel features a dedicated yoga studio equipped with yoga trapezes and offers yoga classes as a core part of its multi-activity offerings. Its countryside location provides a peaceful environment for practice.
What percentage of your guests practise yoga during their stay?Under 50%
Is there an area in the premises dedicated to practising yoga?Yes. Yoga studio
Are group yoga lessons offered?Yes, for free for guests
Are private yoga lessons offered?Yes, at an hourly charge: € 50
Is there any yoga equipment available?Yes, for free
Types of yoga being taught:
Hatha yoga
Vinyasa yoga
Power yoga
Aerial yoga
Children yoga
Trapeze yoga and yoga for cyclists
Is there anything that you would like to highlight, add or clarify? We also have the pool patio and the high terrace as well as the yoga studio. So you can practise yoga towards the rising or setting sun.
Hotel where Extra Health & Safety Measures Have Been Taken
As a smaller hotel, Hotel Mas Pelegri likely offers a more personalized approach to safety and hygiene. Enhanced cleaning protocols and attention to detail are expected to ensure a comfortable and secure environment for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Garden suites, El Mont suite and Rocacorba
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations We use an Ozone machine between guests in each bedroom as well as doing a thorough clean and sanitise
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Instead of a coffee/tea/water point guests have to txt or whattsapp us and we bring them their drinks directly. At the moment there can only be 30% occupancy in the dining room and gym.
Has the hotel closed during the pandemic? Yes Reopening Date: June, 22 2020
Additional Information: All bedrooms have keyless entry, only a pin code is required and the keypad is sanitised. We have set up a ventilation system to exchange the air in the dining room and sitting room with the outside or we leave the windows open when warm enough. All workers wear FPP2 masks and have strict sanitation protocols they must follow. Our staff have passed Covid Cleaning certifications and we have swimming pool covid certification. We have also had an inspections to make sure everything was being carried out correctly.
Provides a tranquil retreat with dedicated lap swimming facilities. The hotel is known for its focus on sports and wellness, making it suitable for athletic training.
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Please suggest which room type a family with one child should choose and where the child will sleep: All of our double rooms have an extra single individual bed in the room.
Please suggest which room type a family with two children should choose and where the children will sleep: 3 of our rooms have a double bed and 2 or 3 individual beds in the room or we have 2 sets of garden suites with interconnecting doors.
Please suggest which room type a family with three children should choose and where the children will sleep: 2 of our rooms have a double bed and 3 individual beds in them.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: All bedrooms can have at least 1 cot added to it. We have cots for free. Children under 5 years old are free for B and B when they are in a room with their parents.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: All bedrooms can have 1 individual bed and at least 1 cot. We have cots for free. Children under 5 years old are free for B and B when they are in a room with their parents.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Almost all of our rooms can fit 2 cots. Children under 5 years old are free for B and B if they are in a bedroom with their parents.
Baby cot details:Max age: 2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Additional amenities for children:
Books for kids
Swimming pool suitable for children
Table tennis
Sport activities for kids
Art related activities for kids
Reception accessible to children (small stairs)
Other: Water slide park in Roses.
Is there anything that you would like to highlight, add or clarify? Countryside hotel with a wood behind the property making it perfect for children to play and explore. We have a large pool with pool toys and many activities on offer from the hotel and close by including cycling, horse riding, ropes and zip line park, swimming, hiking, mountain biking, greenway off road cycling route just 0.5km from the hotel.
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Additional information about the pool:There is access to the pool area for guests in wheelchairs, but we do not have a pool hoist. We use a solar pool cover to warm the pool and also reduce evaporation and chemical usage.
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
small pool for sitting
Pool surface size:2 m2
Pool minimum depth:1 m
Pool maximum depth:1 m
Pool maximum length:2 m
When is the pool open?From 1 June to 15 September
Opening hours:06:00 - 22:00
The pool also has:
Blow-up pool toys
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Additional information regarding the hotel:Hotel Mas Pelegri is a hotel for active people including triathletes, cyclists, horse riders, hikers, yoga and swimmers. There is the 1km open water swim area at the local lake and we can give you details of other local spots for wild swimming.
To whom is your hotel/accommodation accessible? People who use a wheelchair People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: dining room, high terrace, first floor sitting room
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: El Mont Suite and Rocacorba
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: El Mont Suite and Rocacorba
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? We have had wheelchair users and other people with difficulties stay at the hotel. What is important to us is we customise everything to their needs so that they have a great stay. We have ramps up to the pool area, into the lower sitting room etc.
Studio - Disability AccessThis studio has a private entrance, toaster and wood burning stove. This is a non-smoking room and property.
Quadruple Room with TerraceThis quadruple room has a balcony, view and sofa. This is a non-smoking room and property.
Quadruple Room with Private BathroomThis quadruple room features a tile/marble floor and sofa This is a non-smoking room and property.
Double or Twin Room with Extra BedThis is a non-smoking room and property.
Suite with TerraceThis is a non-smoking room and property.
Suite with Garden ViewThis is a non-smoking room and property.
About Hotel Mas Pelegri
License: HG-002472
Guest Reviews
8.7
Very Good
Location
Hotel Mas Pelegri is situated in an ideal location which makes it the perfect spot to explore the area. Guests can enjoy a tranquil country setting with equestrian centres close by. The hotel is located near to Girona, Besalú and Banyoles as well as the beautiful coast. There is a beautiful green route just 1km away from the hotel and with an enviable privileged setting and beautiful landscapes, it's the perfect place to disconnect and enjoy the beauty of the surrounding nature. The hotel is also an excellent location for rest and relaxation with its peaceful and quiet rural setting. Guests can enjoy numerous excursions and day trips to the nearby towns in the Garrotxa region. The hotel's location is truly magnificent with a fantastic surrounding countryside and easy access to picturesque villages such as Banyoles and Besalú. If you're looking for a place where you can relax and enjoy the peace and tranquillity of nature, Hotel Mas Pelegri is the place for you.
Breakfast
Hotel Mas Pelegri offers a range of good services, including morning yoga classes and a generous breakfast to start your day. Guests can enjoy a varied and healthy menu with homemade dishes and personalized options. The breakfast includes a good range of sweet and savory options, including two types of bread. The presentation of the breakfast is noteworthy and some guests have appreciated the thoughtful touches included for female guests. While some reviewers noted that the breakfast was average and limited with industrially processed items, most appreciated the homemade and healthy options with only a few negative comments on portion sizes and the quality of orange juice and cold cuts. It's worth noting that breakfast is an additional charge of €24, but overall the offering is praised by guests.
Rooms
Hotel Mas Pelegri offers clean and comfortable rooms that are appreciated by guests. The suites are particularly spacious and cozy, making them perfect for a relaxing stay. While some rooms lack amenities like a television and air conditioning, others have these features. The hotel's common areas are spacious but could be more updated for added comfort. Overall, guests appreciated the tranquility and comfort of the hotel's rooms.
Cleanliness
Hotel Mas Pelegri has gained rave reviews from guests for its spectacular location, excellent service and fantastic hospitality. Staying at this beautifully restored rural masia is a treat for the senses with many reviewers lauding the hotel's cozy atmosphere and warm vibe. The hotel's cleanliness is also of the highest quality with many guests praising the staff for their excellent housekeeping and the hotel's many measures to combat Covid-19. Unfortunately, some guests were not able to enjoy the hotel's outdoor amenities such as the pool due to an excess of pollen in the area, but this did not detract from their overall stay.
Staff
Hotel Mas Pelegri boasts exceptional customer service with guests repeatedly praising the hardworking and accommodating staff. The owners, Gareth and Fiona, go above and beyond to ensure a pleasant stay for all with their friendly, helpful and patient demeanor being particularly notable. Guests appreciate the hospitality and empathy shown by the entire staff with communication being the only minor obstacle for those who don't speak English. Regardless, the hotel's gracious and amiable staff is sure to leave a lasting impression on anyone who stays at Hotel Mas Pelegri.
Pool
If you're looking for a great pool to enjoy during your stay, look no further than Hotel Mas Pelegri. This hotel offers a fantastic outdoor pool, perfect for refreshing dips on hot days. Guests absolutely loved the long swimming pool with some describing it as "wonderful" and "fantastic." The saline water was also a hit, as it made swimming all the more enjoyable. For those interested in sports, the 25-meter pool is ideal for triathlon training. Even those with young children can enjoy the pool, as one guest mentioned their one-year-old had a great time. The hotel's peaceful surroundings make it an ideal spot for relaxing walks and reading with the added bonus of adorable kittens. While some guests mentioned that the pool could get crowded, they still found it to be a great place to cool off and have some fun. While there were some comments about the pool being shallow, it's important to note that this is likely due to regulations. Overall, Hotel Mas Pelegri's pool is a must-visit spot for any traveler looking to relax and enjoy the great outdoors.
Family
Hotel Mas Pelegri provides the perfect family-friendly getaway. With personal touches throughout the entire stay, the hotel is great for families and even welcomes dogs. The tranquil environment is perfect for disconnecting from the outside world and spending quality time with loved ones. It's also perfect for active families with plenty of activities for kids to enjoy. The staff goes above and beyond to make sure families feel welcomed, including introducing them to all the cats on the property. The hotel also goes out of their way to accommodate children during meals, providing special details for them at dinner and breakfast. It's no surprise that families can't wait to return with one guest's three-year-old daughter already asking when they'll be back. For families who enjoy sports, Hotel Mas Pelegri is an ideal destination.
Yes, Hotel Mas Pelegri has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Mas Pelegri.
Yes, Hotel Mas Pelegri welcomes dogs.
Yes, parking facilities are available at Hotel Mas Pelegri. For more information, read the answers to the Parking questionnaire
Yes, Hotel Mas Pelegri has a gym. For more information, read the answers to the Gym questionnaire