Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel
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Summary of reviewsLocated within the Kuala Lumpur International Airport's Terminal 1, Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel offers unmatched convenience for transit passengers. The hotel's prime airside location allows travelers to bypass customs and provides easy access to various gates, significantly reducing transit time. Guests appreciate the smooth check-in process, proximity to essential services and shops and excellent signage that simplifies navigation. The airport views and tranquil environment further enhance the restful experience.
Regarding dining, the hotel's breakfast receives mixed feedback. Many guests enjoy the wide variety of options and professional staff, while others cite limited choices and occasional cleanliness issues. Despite some criticism, the breakfast buffet is generally considered a convenient and satisfying start to the day. Dinner experiences mirror this pattern with praise for the delicious and varied buffet but also mentions of inconsistencies in food quality and service.
The rooms at Sama-Sama Express are widely praised for their cleanliness, comfort and spaciousness. Guests frequently highlight the comfortable beds, powerful showers and effective soundproofing, ensuring a peaceful stay. While some rooms lack windows, the overall decor and functionality meet the needs of transit travelers. A few negative remarks focus on isolated incidents of poor cleanliness and occasional noise.
Cleanliness throughout the hotel is consistently commended with well-maintained rooms and common areas contributing to a pleasant atmosphere. The hotel's convenient location within the terminal and efficient staff further enhance the positive experience.
The staff receives high marks for their friendliness, helpfulness and efficiency. Guests appreciate the easy check-in process and the willingness of the staff to go above and beyond to ensure a pleasant stay. Minor instances of inefficiency are overshadowed by the overwhelmingly positive feedback.
Wi-Fi connectivity is an area with mixed reviews. While some guests report good Wi-Fi in certain areas, many experience poor reception in the rooms. The lobby tends to offer a more reliable connection. Despite these issues, some level of internet connectivity is available.
The hotel's bedding receives positive feedback for comfort and cleanliness, contributing to a restful retreat for travelers. Though a few guests mention hard mattresses or dated bedding, the majority find the sleeping conditions satisfactory.
Sama-Sama Express is noted for catering well to both business travelers and those on short transit stops. Clean rooms equipped with essential facilities make it suitable for business needs and the option of a 6-hour reservation adds flexibility. The hotel’s central location within the terminal is a significant advantage, although some guests note the lack of Wi-Fi in rooms.
Accessibility is a key strength with the hotel offering easy navigation within the terminal and proximity to departure gates. The friendly and helpful staff further contribute to a stress-free experience for all guests, including those with disabilities.
In summary, Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel is a top choice for transit passengers seeking comfort and convenience. With a prime location, clean rooms, helpful staff and easy access to airport facilities, it effectively serves the needs of travelers passing through Kuala Lumpur International Airport.
Regarding dining, the hotel's breakfast receives mixed feedback. Many guests enjoy the wide variety of options and professional staff, while others cite limited choices and occasional cleanliness issues. Despite some criticism, the breakfast buffet is generally considered a convenient and satisfying start to the day. Dinner experiences mirror this pattern with praise for the delicious and varied buffet but also mentions of inconsistencies in food quality and service.
The rooms at Sama-Sama Express are widely praised for their cleanliness, comfort and spaciousness. Guests frequently highlight the comfortable beds, powerful showers and effective soundproofing, ensuring a peaceful stay. While some rooms lack windows, the overall decor and functionality meet the needs of transit travelers. A few negative remarks focus on isolated incidents of poor cleanliness and occasional noise.
Cleanliness throughout the hotel is consistently commended with well-maintained rooms and common areas contributing to a pleasant atmosphere. The hotel's convenient location within the terminal and efficient staff further enhance the positive experience.
The staff receives high marks for their friendliness, helpfulness and efficiency. Guests appreciate the easy check-in process and the willingness of the staff to go above and beyond to ensure a pleasant stay. Minor instances of inefficiency are overshadowed by the overwhelmingly positive feedback.
Wi-Fi connectivity is an area with mixed reviews. While some guests report good Wi-Fi in certain areas, many experience poor reception in the rooms. The lobby tends to offer a more reliable connection. Despite these issues, some level of internet connectivity is available.
The hotel's bedding receives positive feedback for comfort and cleanliness, contributing to a restful retreat for travelers. Though a few guests mention hard mattresses or dated bedding, the majority find the sleeping conditions satisfactory.
Sama-Sama Express is noted for catering well to both business travelers and those on short transit stops. Clean rooms equipped with essential facilities make it suitable for business needs and the option of a 6-hour reservation adds flexibility. The hotel’s central location within the terminal is a significant advantage, although some guests note the lack of Wi-Fi in rooms.
Accessibility is a key strength with the hotel offering easy navigation within the terminal and proximity to departure gates. The friendly and helpful staff further contribute to a stress-free experience for all guests, including those with disabilities.
In summary, Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel is a top choice for transit passengers seeking comfort and convenience. With a prime location, clean rooms, helpful staff and easy access to airport facilities, it effectively serves the needs of travelers passing through Kuala Lumpur International Airport.
Business Hotel
Situated in KLIA Terminal 1, this airside transit hotel provides a comfortable stay without clearing immigration, ideal for short rests between international flights.
Accessible Hotel
Guest Reviews
Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel boasts a prime location within the Kuala Lumpur International Airport's Terminal 1, making it incredibly convenient for transit passengers. Situated airside, it allows travelers to avoid the hassle of going through customs and offers easy access to various gates, including those near C3, C34 and C5. This makes the hotel particularly advantageous for long layovers, overnight stays and early morning flights. Guests appreciate the smooth check-in process and the hotel's proximity to arrival and departure gates, significantly cutting down transit time.
The hotel’s location within the satellite terminal ensures that essential services and shops are within a short walking distance, making it an ideal stopover spot for those needing to unwind during their journey. The setup is so convenient that guests have often remarked on the ease of transferring from their flight to the hotel and back to their next boarding gate without hassle.
Well-signposted within the airport, the hotel is easy to find, allowing guests to locate it quickly upon arrival. The accessibility to the aerotrain and transfer buses further enhances the overall convenience of staying at this transit hotel. The airport views from the rooms and the overall tranquility of the location contribute to a restful and stress-free transit experience.
In essence, Sama-Sama Express KLIA Terminal 1 delivers an incredibly accessible, practical and comfortable option for those in transit, making it a top choice for travelers passing through Kuala Lumpur International Airport.
At the Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel, guests have shared mixed experiences regarding the breakfast offered at the hotel. On the positive side, many guests appreciated the wide variety and plentiful options available at the breakfast buffet, describing it as great and sumptuous. Some noted that the buffet was satisfying, delicious and more than ample with a decent selection that included hearty and Malaysian style options. The inclusion of breakfast was seen as a convenient bonus, particularly valued by travelers looking to relax within the airport.
The staff received commendations for professionalism and friendliness, which added to the overall pleasant experience. Some guests also highlighted the clean and comfortable atmosphere in the breakfast area and noted the convenience of having breakfast included as part of their stay.
However, not all reviews were glowing. Several guests found the breakfast to be subpar with complaints about limited choices and food quality. Issues like empty bowls, cold food and a lack of international tea varieties were mentioned and some felt that the breakfast was not worth the additional cost. A few reviewers were disappointed with the overall breakfast experience, calling it average or poor. Additionally, some guests felt that the breakfast area could benefit from more thorough cleaning and better soundproofing.
In summary, while the breakfast at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel receives mixed reviews, it generally offers a plentiful and satisfying start to the day, especially appreciated by those valuing convenience and comfort during transit.
The dining experience at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel offers a mixed range of reviews with a noticeable array of both positive and critical feedback. The buffet dinners and lunches generally receive praise for their variety, value and delectable items, especially at an attractive price point of 68 ringgit. Many travelers enjoyed the spread available for both dinner and breakfast, noting the great value and range of delicious items, including a must-try burger and excellent Nasi Lemak.
However, there are several areas for improvement. Some guests reported limited food options and instances of cold food at both dinner and breakfast. The buffet sometimes lacked replenishment of hot items and towards the end of buffet slots, options became particularly sparse despite the full price charge. Additionally, room service received mixed reviews with some finding the delivered food disappointing.
Cleanliness and food quality raised concerns in a few instances, including a report of a dead fly in the dinner soup and hard-to-chew rice. Despite these issues, staff responsiveness to problems was generally positive with immediate and professional action taken when complaints were raised.
The dining area within the hotel is appreciated for providing a restful environment between flights. While some aspects of the food service could be enhanced, the inclusion of dinner and breakfast in the room charge is considered a bonus for many travelers, adding to the overall convenience and value of staying at the Sama-Sama Express Hotel.
Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel receives generally positive feedback regarding its rooms, emphasizing cleanliness, comfort and spaciousness. Guests frequently mention that the rooms are clean, quiet and well-maintained with comfortable beds ensuring a good night's rest. The spaciousness of some rooms, particularly the deluxe options, is another highlight, making it a suitable choice for overnight layovers.
Many reviews praise the room amenities, including private bathrooms, powerful showers and clean, fluffy towels. Facilities are described as excellent and well-equipped to meet the needs of transit travelers. Additionally, the rooms are noted for being very quiet despite the hotel's proximity to the runway, thanks to good soundproofing.
Some guests appreciate the views from rooms with windows, offering sightlines to the runways without noise disturbances. However, others point out that some rooms lack windows, which is seen as a downside for those who prefer natural light. The decor is described as functional, though some rooms are noted to be slightly dated.
Although a few negative comments highlight issues like poor cleanliness in isolated incidents, the occasional noise and the overall high cost of rooms, the majority view the hotel as a clean, convenient and comfortable option for short stays. The location within the terminal adds to its convenience for those needing a rest between flights.
The beds at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel receive generally positive feedback from guests with many highlighting the comfort and cleanliness of the mattresses and bedding. Guests frequently describe the beds as comfortable, clean and spacious, contributing to a pleasant stay. The large beds and spacious rooms add to the overall comfort and the rooms are well-maintained and soundproofed, ensuring a good night's rest. The positive remarks focus on the beds being a restful retreat for travelers, although some guests mention issues such as hard mattresses or dated bedding. Despite these occasional concerns, the majority of reviews emphasize the comfortable sleeping conditions provided by the hotel.
Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel is consistently praised for its exceptional cleanliness. The rooms are described as clean, well-maintained and comfortable, making it an ideal spot for those with long layovers. Guests found the rooms spacious and calming, often noting that they are very clean and quiet, perfect for a restful stay. The hotel's convenient location within the terminal is appreciated with easy access and quick, painless check-ins mentioned.
Common areas, including the waiting areas, are also highlighted for their cleanliness, contributing to a pleasant atmosphere. While there were a few isolated issues such as occasional inconvenience at check-out and rare maintenance concerns, the overall feedback is overwhelmingly positive regarding the hygiene and upkeep of the rooms and facilities. This focus on cleanliness, combined with the hotel's functional amenities and soundproof rooms, makes it a reliable choice for transit passengers looking for comfort and peace during their travels.
Located within KLIA Terminal 1, the Sama-Sama Express Airside Transit Hotel consistently receives high praise for its exceptional staff. Reviews highlight the team's friendliness, helpfulness and efficiency, making visitors feel welcomed from the moment they arrive. Guests frequently commend the reception for its quick and easy check-in process, noting that the staff manage everything smoothly and professionally.
The courteous nature of the staff stands out with several guests describing them as super friendly and accommodating. Their ability to speak clear English and provide information promptly is appreciated by many international travelers. Numerous reviews mention that the staff are not only polite and attentive but also go above and beyond to ensure a pleasant stay, even personally helping with any problems that arise.
Despite minor instances of unkindness or inefficiency, the general consensus is overwhelmingly positive. The excellent desk service and exceptional customer care are recurrent themes with the cleanliness of the hotel complementing the high standard of service. Overall, Sama-Sama Express delivers a comfortable and inviting environment, largely thanks to its outstanding team.
The Wi-Fi at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel generally leaves mixed impressions among guests. Positive feedback highlights good Wi-Fi in certain areas with some describing the connection as comfortable and excellent. However, several guests note that the Wi-Fi tends to perform poorly, especially within the rooms, where reception is often unavailable or slow. The lobby area appears to offer a more reliable Wi-Fi connection. Despite these inconsistencies, the hotel provides some level of internet connectivity which can be satisfactory depending on where in the hotel one is located.
Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel caters efficiently to business travelers and those on short transit stops. The hotel impresses with its convenience, providing clean rooms equipped with full facilities necessary for business needs. Many reviews highlight its suitability for both business and leisure travelers, making it an ideal venue for a variety of purposes. Perfectly positioned for layovers and long transfers, it stands out as a top choice for those needing a place to stay while waiting for a connecting flight. The option of a 6-hour reservation adds to the appeal, though some note the lack of WiFi in rooms. Nonetheless, the hotel's central location within the terminal and its comprehensive amenities make it a reliable option for transit passengers seeking comfort and convenience.
Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel offers exceptional accessibility for guests with disabilities. The hotel is strategically positioned inside the terminal, making it incredibly convenient for travelers with guests frequently highlighting the easy access to all facilities and amenities. Its ideal location close to departure gates and within terminal C5 makes navigating to and from the hotel straightforward with clear signage directing travelers. Despite one review noting a challenge in locating it, most guests found the hotel easy to find and praised the seamless check-in process. The hotel's proximity to the departure gates was particularly appreciated for minimizing walking distance. The staff's friendliness and willingness to assist further contributed to a stress-free experience. Overall, the hotel’s location and accessibility are primary advantages, ensuring a comfortable transit stay for all guests.
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Location
The hotel’s location within the satellite terminal ensures that essential services and shops are within a short walking distance, making it an ideal stopover spot for those needing to unwind during their journey. The setup is so convenient that guests have often remarked on the ease of transferring from their flight to the hotel and back to their next boarding gate without hassle.
Well-signposted within the airport, the hotel is easy to find, allowing guests to locate it quickly upon arrival. The accessibility to the aerotrain and transfer buses further enhances the overall convenience of staying at this transit hotel. The airport views from the rooms and the overall tranquility of the location contribute to a restful and stress-free transit experience.
In essence, Sama-Sama Express KLIA Terminal 1 delivers an incredibly accessible, practical and comfortable option for those in transit, making it a top choice for travelers passing through Kuala Lumpur International Airport.
Breakfast
The staff received commendations for professionalism and friendliness, which added to the overall pleasant experience. Some guests also highlighted the clean and comfortable atmosphere in the breakfast area and noted the convenience of having breakfast included as part of their stay.
However, not all reviews were glowing. Several guests found the breakfast to be subpar with complaints about limited choices and food quality. Issues like empty bowls, cold food and a lack of international tea varieties were mentioned and some felt that the breakfast was not worth the additional cost. A few reviewers were disappointed with the overall breakfast experience, calling it average or poor. Additionally, some guests felt that the breakfast area could benefit from more thorough cleaning and better soundproofing.
In summary, while the breakfast at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel receives mixed reviews, it generally offers a plentiful and satisfying start to the day, especially appreciated by those valuing convenience and comfort during transit.
Dinner
However, there are several areas for improvement. Some guests reported limited food options and instances of cold food at both dinner and breakfast. The buffet sometimes lacked replenishment of hot items and towards the end of buffet slots, options became particularly sparse despite the full price charge. Additionally, room service received mixed reviews with some finding the delivered food disappointing.
Cleanliness and food quality raised concerns in a few instances, including a report of a dead fly in the dinner soup and hard-to-chew rice. Despite these issues, staff responsiveness to problems was generally positive with immediate and professional action taken when complaints were raised.
The dining area within the hotel is appreciated for providing a restful environment between flights. While some aspects of the food service could be enhanced, the inclusion of dinner and breakfast in the room charge is considered a bonus for many travelers, adding to the overall convenience and value of staying at the Sama-Sama Express Hotel.
Rooms
Many reviews praise the room amenities, including private bathrooms, powerful showers and clean, fluffy towels. Facilities are described as excellent and well-equipped to meet the needs of transit travelers. Additionally, the rooms are noted for being very quiet despite the hotel's proximity to the runway, thanks to good soundproofing.
Some guests appreciate the views from rooms with windows, offering sightlines to the runways without noise disturbances. However, others point out that some rooms lack windows, which is seen as a downside for those who prefer natural light. The decor is described as functional, though some rooms are noted to be slightly dated.
Although a few negative comments highlight issues like poor cleanliness in isolated incidents, the occasional noise and the overall high cost of rooms, the majority view the hotel as a clean, convenient and comfortable option for short stays. The location within the terminal adds to its convenience for those needing a rest between flights.
Beds
Cleanliness
Common areas, including the waiting areas, are also highlighted for their cleanliness, contributing to a pleasant atmosphere. While there were a few isolated issues such as occasional inconvenience at check-out and rare maintenance concerns, the overall feedback is overwhelmingly positive regarding the hygiene and upkeep of the rooms and facilities. This focus on cleanliness, combined with the hotel's functional amenities and soundproof rooms, makes it a reliable choice for transit passengers looking for comfort and peace during their travels.
Staff
The courteous nature of the staff stands out with several guests describing them as super friendly and accommodating. Their ability to speak clear English and provide information promptly is appreciated by many international travelers. Numerous reviews mention that the staff are not only polite and attentive but also go above and beyond to ensure a pleasant stay, even personally helping with any problems that arise.
Despite minor instances of unkindness or inefficiency, the general consensus is overwhelmingly positive. The excellent desk service and exceptional customer care are recurrent themes with the cleanliness of the hotel complementing the high standard of service. Overall, Sama-Sama Express delivers a comfortable and inviting environment, largely thanks to its outstanding team.
Wi-Fi
Business
Accessible
No, Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel doesn't have any pool.
No, a spa isn't available at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel.
No, Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel doesn't allow dogs.
No, parking facilities aren't available at Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel.
No, Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel doesn't have a gym.
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