Aparthotel where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?
No
Is there an option for no in-room housekeeping during a guest's stay?
No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?
No
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
No
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
No
