InfoSummary of reviewsCity Express by Marriott Ciudad Juárez garners significant praise, particularly for its strategic location. Visitors commend its proximity to quality restaurants, bars and clubs, making it a favored choice for dining and nightlife. The hotel's setting near dental offices and the new city center adds to its convenience, appealing especially to business travelers. Moreover, the combination of a great location, friendly staff and cleanliness positions it as a reliable option for those with specific needs in the area.
The breakfast service at the hotel generally receives positive feedback with guests appreciating the quality and completeness of the offerings. Most guests find the breakfast good or even delicious, complemented by clean rooms and excellent staff service. However, some call for more variety and better organization, indicating that the breakfast can sometimes be repetitive and minimal.
Rooms at the hotel are often highlighted for their cleanliness and comfort with many guests finding the beds and pillows conducive to a restful stay. Room sizes receive mixed reviews and there are occasional concerns about noise and bathroom facilities. Nonetheless, the hotel’s customer service is responsive, often addressing issues like room upgrades without added costs.
Consistent praise is directed at the hotel's cleanliness with many guests admiring the tidy facilities and thorough work done by the cleaning staff. While a few note occasional inconsistencies, most reviews affirm that the hygiene standards contribute positively to the overall experience.
The staff's exceptional friendliness and attentiveness are frequently mentioned with visitors lauding the warm and helpful front desk staff and the kind demeanor of the restaurant team. Despite minor issues such as slow reception or reservation modifications, the staff's commitment to excellent service stands out.
Regarding the beds, many guests report a comfortable experience, although there are recurrent complaints about the pillows being uncomfortable. Some reviews also express discomfort with both the beds and pillows, suggesting an area for improvement.
Overall, City Express by Marriott Ciudad Juárez is well-regarded for its prime location, cleanliness and excellent staff service, making it a solid choice for business travelers and those needing to be in the area. Show more
InfoSummary of reviewsHampton Inn Ciudad Juarez has received positive feedback across several key categories, making it a preferred choice for travelers. The hotel's prime location is often highlighted as "excellent" and "very good," providing guests with close proximity to key areas and contributing to a sense of security. The rooms are frequently praised for being clean, comfortable and spacious, enhancing the overall stay experience.
The breakfast service receives high marks for quality and variety with guests appreciating the complete and fresh food options, which include an ample selection of fresh fruits. Although a few guests suggest expanding the vegetable offerings, the overall sentiment towards the breakfast is very positive, particularly due to the clean facilities and tasty food.
The hotel's staff consistently receives high praise for their friendliness, helpfulness and professionalism, adding to the positive ambiance of the hotel. Reviews often mention the attentive and kind service provided, as well as the well-maintained and organized environment.
Guests also frequently highlight the comfort of the beds with many describing them as very comfortable, contributing significantly to their relaxation and satisfaction. While there are occasional mentions of uncomfortable beds and old pillows, the prevailing opinion is that the bedding provided ensures a restful night's sleep.
Overall, Hampton Inn Ciudad Juarez excels in providing an excellent location, a satisfying breakfast, cleanliness and friendly, attentive staff, making it a highly recommended accommodation choice for visitors. Show more
