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Westin Hotel Sendai boasts 292 rooms and suites, located on the skyscraper's high floors and offering stunning views of the Pacific Ocean. Due to the hotel's superb location right in the heart of Sendai, guests can enjoy easy access to any business office or cultural attraction they desire. Fitness and spa facilities are also available for guests to enjoy.
Summary of reviewsThe Westin Sendai is a luxurious and elegant hotel that offers exceptional service and amenities. Guests praise the hotel's convenient location with easy access to Sendai Station and the downtown area, as well as beautiful views of the city. The rooms are spacious, clean and well-appointed with comfortable beds and great views. The hotel prioritizes cleanliness with spotless rooms and impeccable maintenance throughout the property. The staff is friendly, helpful and attentive, providing excellent service and hospitality. While the breakfast received mixed reviews, most guests found it to be decent with a good amount of variety. The hotel's parking facilities are clean and well-maintained, although fees can be high. The Westin Sendai is a romantic paradise, perfect for couples celebrating special occasions. Overall, The Westin Sendai is an exceptional hotel that offers affordable luxury and a memorable experience for guests.
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About The Westin Sendai
Guest Reviews
The location of The Westin Sendai is highly praised by guests with many describing it as convenient and close to Sendai Station and the downtown area. The hotel is also said to offer beautiful views of Sendai and is located in a clean and well-maintained area. Although some guests noted that it may be a bit of a walk from the station and that navigating the elevators could be tricky, overall the location is considered to be excellent. Many popular restaurants and shops are within walking distance from the hotel, making it a convenient choice for travelers.
Guests have a mixed opinion about the breakfast provided at The Westin Sendai. Some have praised it as outstanding and delicious with a high variety of dishes that are also well-prepared. They especially enjoyed Japanese dishes like beef tongue, osechi and ozoni. The buffet-style breakfast had plenty of options including Western selections, although a few guests did suggest having even more options like granola and nuts or better yogurt. Other guests were disappointed and felt that, given the price, the breakfast should have been better. Some complained about the lack of coffee options and wished for a better selection of Western-style breakfast food. However, most guests were still pleased with the quality of the breakfast and appreciated the hygiene measures the hotel took, limiting guest numbers and adjusting the menu amid the pandemic. Overall, the breakfast offered at The Westin Sendai is a decent option with a good amount of variety, but it may not be worth the high price point for some guests.
Guests have raved about the exceptional rooms at The Westin Sendai, citing them as large, comfortable and well-appointed with new, modern and tasteful decor. The rooms were incredibly spacious, well furnished and equipped with a great view overlooking the city. The service and cleanliness is perfect with many guests noting the spotless rooms and excellent bathroom design. The hotel caters to non-smokers with non-smoking room options. Many appreciated the extras such as plenty of towels, pillow and amenities. While there were a few minor complaints, such as noise from other guests, most guests agree that the rooms are lovely, clean and comfortable - providing a perfect environment to relax and unwind after a day in Sendai.
Many guests have been raving about the beds at The Westin Sendai, describing them as immensely comfortable and larger than average. Some have even gone as far as saying that the beds are better than any other hotel they've stayed in. The rooms are also praised for being clean, bright and spacious with great views. Additionally, guests have noted the variety of pillows available, catering to different sleeping preferences. The only downside mentioned was that the blankets were not breathable. Overall, the hotel seems to offer a great sleeping experience for its guests.
According to guest reviews, the Westin Sendai is a hotel that prioritizes cleanliness. Guests rave about the spotless rooms and the fresh, pleasant scent that permeates the hotel. The hotel is praised for its attention to detail with guests noting that everything from the lobby to the parking lot is impeccably maintained. The friendly and helpful staff contribute to the overall cleanliness and guests feel comfortable and secure during their stay. Despite a few minor issues with dust and used amenities left in the room, the Westin Sendai is a clean and sophisticated hotel, offering guests a relaxing and enjoyable experience.
The Westin Sendai boasts exceptional staff who provide excellent service and amenities. Front desk staff members Miss Kato and Miss Mori go above and beyond to help with reservations and taxis and all employees are friendly and go out of their way to assist guests. The hotel's hospitality and staff's consideration are noteworthy and guests are impressed by the staff's attention to detail, including remembering special occasions. Staff members are kind and polite and their warmth and exceptional hospitality are consistent across all departments. The hotel's location is excellent and staff members are happy to provide helpful advice and tourist information. While a few negative experiences with staff were reported, the majority of guests indicate that the staff's excellent service more than makes up for any issues. Overall, the hotel's services and facilities are top-notch and guests appreciate the attentive, thoughtful and friendly staff.
If you're arriving at The Westin Sendai by car, rest assured that ample parking is available both in and around the hotel. Guests report that the parking facilities are exceptionally clean and well-maintained. However, some guests did note that the entrance to the parking lot can be a bit tricky to find. While parking is available, be prepared for high fees that some guests felt were unreasonable. Additionally, if there are construction projects affecting parking, guests hope that they will be notified in advance. Overall, while the hotel may not offer some amenities like laundry machines or vending machines, the parking situation is a definite highlight.
If you're looking for class and elegance in the heart of Sendai, look no further than The Westin Sendai. Guests have described their experiences as exceptional and fantastic, highly recommending the hotel. Affordable luxury in a great location, the Westin is perfect for those looking for exceptional service and high-end amenities. The staff are praised for their top-notch hospitality and attention to detail. Rooms are comfortable and guests are sure to enjoy their stay fully. With breathtaking views of the city, The Westin Sendai is a dream come true for travelers looking for a private resort experience. A stay at The Westin Sendai is a must for anyone traveling in the Tohoku region with guests saying they would return in a heartbeat. Overall, The Westin Sendai is a truly exceptional hotel that leaves nothing to be desired.
The Westin Sendai is a beautiful and elegant hotel that offers affordable luxury with excellent service. The rooms are spacious and offer great views. The facilities are filled with luxury, from the high-end building to the immaculately clean and luxurious rooms. Every aspect exudes luxury and the staff provides friendly and attentive service that truly makes guests feel like they are staying at a first-class hotel. The hotel offers a level of luxury that many guests didn't expect to find in Sendai. Overall, the Westin Sendai provides a luxurious and unforgettable experience.
The Westin Sendai is a romantic paradise according to guest reviews. Stunning views of the city and night skyline are a highlight of the stay. For those celebrating special occasions, the hotel's location is perfect for an unforgettable anniversary or romantic getaway. The luxurious bathtub is also a favorite among couples. Overall, The Westin Sendai is a destination for couples seeking a romantic and memorable experience.
No, The Westin Sendai doesn't have any pool.
Yes, a spa is available at The Westin Sendai.
No, The Westin Sendai doesn't allow dogs.
Yes, parking facilities are available at The Westin Sendai.
Yes, The Westin Sendai has a gym.
