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Westin Hotel Sendai boasts 292 rooms and suites, located on the skyscraper's high floors and offering stunning views of the Pacific Ocean. Due to the hotel's superb location right in the heart of Sendai, guests can enjoy easy access to any business office or cultural attraction they desire. Fitness and spa facilities are also available for guests to enjoy.
Summary of reviewsThe Westin Sendai is a luxurious and elegant hotel that offers exceptional service and amenities. Guests praise the hotel's convenient location with easy access to Sendai Station and the downtown area, as well as beautiful views of the city. The rooms are spacious, clean and well-appointed with comfortable beds and great views. The hotel prioritizes cleanliness with spotless rooms and impeccable maintenance throughout the property. The staff is friendly, helpful and attentive, providing excellent service and hospitality. While the breakfast received mixed reviews, most guests found it to be decent with a good amount of variety. The hotel's parking facilities are clean and well-maintained, although fees can be high. The Westin Sendai is a romantic paradise, perfect for couples celebrating special occasions. Overall, The Westin Sendai is an exceptional hotel that offers affordable luxury and a memorable experience for guests. Show more
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Luxury Hotel
Located on the upper floors of Sendai's tallest building, this hotel offers luxurious accommodations with expansive city views. It provides a fitness center, spa services, and is noted for its professional staff and convenient location.
Family Friendly Hotel
Westin hotels are known for their quality and service. The Westin Sendai likely offers upscale amenities and spacious rooms that can accommodate families comfortably. It may also have specific programs or facilities for children.
Hotel near Nightlife Spots
Located in the city center, The Westin Sendai offers convenient access to Ichibancho and Kokubuncho. It is a short distance from bars and restaurants, making it suitable for nightlife seekers.
Hotel with Free Wi-Fi
The Westin Sendai offers luxurious accommodation and is known for its high-quality service. It features reliable and fast Wi-Fi, catering to both leisure and business travelers who require seamless connectivity.
Business Hotel
The Westin Sendai stands out with its nine multipurpose meeting rooms and event venues, including a grand ballroom. It offers wireless internet access in meeting rooms and administrative services. As a 5-star hotel, it provides luxurious and service-oriented accommodations, ensuring a comfortable and productive business trip.
Hotel with Parking
This hotel offers on-site parking in the B1 level of Sendai Trust Tower for ¥1500 per day. While not exclusive to the hotel, it provides direct elevator access and includes an electric car charging station.
EV charging stations
Accessible Hotel
The Westin Sendai offers accessible on-site parking, elevators, and accessible routes from the public entrance to rooms and suites. It provides accessible vanities and adjustable height hand-held shower wands, and has accessible rooms available.
Hotel with Gym
This hotel features a WestinWORKOUT Fitness Studio with cardio equipment, free weights, and other workout equipment. It is located in the heart of Sendai, offering easy access to business and cultural attractions.
Hotel with EV Charging Stations
The hotel offers electric car charging stations for guests. It also focuses on sustainability, featuring guest room recycling.
5-Star Hotel
This hotel offers class and elegance in the heart of Sendai. It provides exceptional service and high-end amenities. The staff are praised for their hospitality and attention to detail, making it a top choice for travelers seeking a luxurious experience in the Tohoku region.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Skyscraper Hotel
Room Types
Moderate King, 1 KingOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior King, 1 KingOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Superior Twin, 2 DoubleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Deluxe King, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Twin, 2 DoubleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Premier Twin, 2 DoubleOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Club Superior King, Executive lounge accessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Club Superior Twin, Executive lounge accessFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Club Deluxe King, Executive lounge accessOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit has 1 bed.
Club Deluxe Twin, Executive lounge accessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.
Club Premier Twin, Executive lounge accessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Corner Suite, Executive lounge access, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Suite, Executive lounge access, 1 KingProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Corner Suite, Executive lounge access, 2 DoubleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access. The unit has 1 bed.
Presidential Suite, Executive lounge access, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Imperial Suite, Executive lounge accessFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
The location of The Westin Sendai is highly praised by guests with many describing it as convenient and close to Sendai Station and the downtown area. The hotel is also said to offer beautiful views of Sendai and is located in a clean and well-maintained area. Although some guests noted that it may be a bit of a walk from the station and that navigating the elevators could be tricky, overall the location is considered to be excellent. Many popular restaurants and shops are within walking distance from the hotel, making it a convenient choice for travelers.
Breakfast
Guests have a mixed opinion about the breakfast provided at The Westin Sendai. Some have praised it as outstanding and delicious with a high variety of dishes that are also well-prepared. They especially enjoyed Japanese dishes like beef tongue, osechi and ozoni. The buffet-style breakfast had plenty of options including Western selections, although a few guests did suggest having even more options like granola and nuts or better yogurt. Other guests were disappointed and felt that, given the price, the breakfast should have been better. Some complained about the lack of coffee options and wished for a better selection of Western-style breakfast food. However, most guests were still pleased with the quality of the breakfast and appreciated the hygiene measures the hotel took, limiting guest numbers and adjusting the menu amid the pandemic. Overall, the breakfast offered at The Westin Sendai is a decent option with a good amount of variety, but it may not be worth the high price point for some guests.
Rooms
Guests have raved about the exceptional rooms at The Westin Sendai, citing them as large, comfortable and well-appointed with new, modern and tasteful decor. The rooms were incredibly spacious, well furnished and equipped with a great view overlooking the city. The service and cleanliness is perfect with many guests noting the spotless rooms and excellent bathroom design. The hotel caters to non-smokers with non-smoking room options. Many appreciated the extras such as plenty of towels, pillow and amenities. While there were a few minor complaints, such as noise from other guests, most guests agree that the rooms are lovely, clean and comfortable - providing a perfect environment to relax and unwind after a day in Sendai.
Beds
Many guests have been raving about the beds at The Westin Sendai, describing them as immensely comfortable and larger than average. Some have even gone as far as saying that the beds are better than any other hotel they've stayed in. The rooms are also praised for being clean, bright and spacious with great views. Additionally, guests have noted the variety of pillows available, catering to different sleeping preferences. The only downside mentioned was that the blankets were not breathable. Overall, the hotel seems to offer a great sleeping experience for its guests.
Cleanliness
According to guest reviews, the Westin Sendai is a hotel that prioritizes cleanliness. Guests rave about the spotless rooms and the fresh, pleasant scent that permeates the hotel. The hotel is praised for its attention to detail with guests noting that everything from the lobby to the parking lot is impeccably maintained. The friendly and helpful staff contribute to the overall cleanliness and guests feel comfortable and secure during their stay. Despite a few minor issues with dust and used amenities left in the room, the Westin Sendai is a clean and sophisticated hotel, offering guests a relaxing and enjoyable experience.
Staff
The Westin Sendai boasts exceptional staff who provide excellent service and amenities. Front desk staff members Miss Kato and Miss Mori go above and beyond to help with reservations and taxis and all employees are friendly and go out of their way to assist guests. The hotel's hospitality and staff's consideration are noteworthy and guests are impressed by the staff's attention to detail, including remembering special occasions. Staff members are kind and polite and their warmth and exceptional hospitality are consistent across all departments. The hotel's location is excellent and staff members are happy to provide helpful advice and tourist information. While a few negative experiences with staff were reported, the majority of guests indicate that the staff's excellent service more than makes up for any issues. Overall, the hotel's services and facilities are top-notch and guests appreciate the attentive, thoughtful and friendly staff.
Parking
If you're arriving at The Westin Sendai by car, rest assured that ample parking is available both in and around the hotel. Guests report that the parking facilities are exceptionally clean and well-maintained. However, some guests did note that the entrance to the parking lot can be a bit tricky to find. While parking is available, be prepared for high fees that some guests felt were unreasonable. Additionally, if there are construction projects affecting parking, guests hope that they will be notified in advance. Overall, while the hotel may not offer some amenities like laundry machines or vending machines, the parking situation is a definite highlight.
5 Star
If you're looking for class and elegance in the heart of Sendai, look no further than The Westin Sendai. Guests have described their experiences as exceptional and fantastic, highly recommending the hotel. Affordable luxury in a great location, the Westin is perfect for those looking for exceptional service and high-end amenities. The staff are praised for their top-notch hospitality and attention to detail. Rooms are comfortable and guests are sure to enjoy their stay fully. With breathtaking views of the city, The Westin Sendai is a dream come true for travelers looking for a private resort experience. A stay at The Westin Sendai is a must for anyone traveling in the Tohoku region with guests saying they would return in a heartbeat. Overall, The Westin Sendai is a truly exceptional hotel that leaves nothing to be desired.
Luxury
The Westin Sendai is a beautiful and elegant hotel that offers affordable luxury with excellent service. The rooms are spacious and offer great views. The facilities are filled with luxury, from the high-end building to the immaculately clean and luxurious rooms. Every aspect exudes luxury and the staff provides friendly and attentive service that truly makes guests feel like they are staying at a first-class hotel. The hotel offers a level of luxury that many guests didn't expect to find in Sendai. Overall, the Westin Sendai provides a luxurious and unforgettable experience.
Romantic
The Westin Sendai is a romantic paradise according to guest reviews. Stunning views of the city and night skyline are a highlight of the stay. For those celebrating special occasions, the hotel's location is perfect for an unforgettable anniversary or romantic getaway. The luxurious bathtub is also a favorite among couples. Overall, The Westin Sendai is a destination for couples seeking a romantic and memorable experience.
No, The Westin Sendai doesn't have any pool.
Yes, a spa is available at The Westin Sendai.
No, The Westin Sendai doesn't allow dogs.
Yes, parking facilities are available at The Westin Sendai.