Hotel Metropolitan Sendai East
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Hotel Metropolitan Sendai East is located close to the JR Sendai station and offers guestrooms in both traditional Japanese and modern Western style, all fully equipped with the necessary amenities to ensure a comfortable and enjoyable stay.
Summary of reviewsHotel Metropolitan Sendai East is consistently praised for its exceptional location, conveniently situated right above Sendai Station. This prime position allows for easy access to various transport options and a plethora of dining and shopping opportunities, making it ideal for both business and leisure travelers. Guests appreciate the cleanliness and modern facilities, which are meticulously maintained and contribute significantly to a comfortable stay.
Breakfast at the hotel is frequently highlighted for its quality and variety, featuring a broad mix of Western, Japanese and local Tohoku cuisine. Dishes receive accolades for their delicious taste and careful preparation with the breakfast experience often being described as one of the highlights of the stay. Despite some occasional issues with overcrowding and operational hiccups, the general consensus remains overwhelmingly positive.
The rooms at Hotel Metropolitan Sendai East are noted for their cleanliness, well-thought-out amenities and spaciousness, though a few guests found them smaller than expected. Rooms come equipped with modern conveniences such as a drip coffee machine, large screen TV and a luxurious bathroom setup. The views from the floor-to-ceiling windows add an extra touch of enjoyment.
The hotel staff consistently receives high marks for their friendly and professional service with guests frequently noting their responsiveness and courteous demeanor. Whether at the reception, concierge or breakfast area, the staff’s enthusiasm and attentiveness contribute to a welcoming atmosphere.
Free Wi-Fi is offered in each room, although its reliability and speed have received mixed reviews with some guests experiencing connectivity issues. The hotel also provides parking, which many find conveniently located, albeit with some confusion regarding the navigation within the parking area and varying perceptions of the fees.
The comfort of the beds receives largely positive feedback with most guests finding them supportive and conducive to a restful sleep. A few guests mentioned that the beds were too soft or awkwardly positioned against the wall, but these comments were in the minority.
Positioned as a four-star hotel, Hotel Metropolitan Sendai East delivers great value with its high standards of cleanliness and superb amenities. The hotel's luxurious ambiance, along with excellent dining and bathing facilities, consistently leaves a positive impression. Business travelers, in particular, appreciate the hotel's amenities tailored to their needs, including meeting spaces and conference rooms.
Overall, Hotel Metropolitan Sendai East successfully combines luxury and convenience, making it a highly recommended choice for travelers seeking quality accommodation in Sendai.
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Breakfast at the hotel is frequently highlighted for its quality and variety, featuring a broad mix of Western, Japanese and local Tohoku cuisine. Dishes receive accolades for their delicious taste and careful preparation with the breakfast experience often being described as one of the highlights of the stay. Despite some occasional issues with overcrowding and operational hiccups, the general consensus remains overwhelmingly positive.
The rooms at Hotel Metropolitan Sendai East are noted for their cleanliness, well-thought-out amenities and spaciousness, though a few guests found them smaller than expected. Rooms come equipped with modern conveniences such as a drip coffee machine, large screen TV and a luxurious bathroom setup. The views from the floor-to-ceiling windows add an extra touch of enjoyment.
The hotel staff consistently receives high marks for their friendly and professional service with guests frequently noting their responsiveness and courteous demeanor. Whether at the reception, concierge or breakfast area, the staff’s enthusiasm and attentiveness contribute to a welcoming atmosphere.
Free Wi-Fi is offered in each room, although its reliability and speed have received mixed reviews with some guests experiencing connectivity issues. The hotel also provides parking, which many find conveniently located, albeit with some confusion regarding the navigation within the parking area and varying perceptions of the fees.
The comfort of the beds receives largely positive feedback with most guests finding them supportive and conducive to a restful sleep. A few guests mentioned that the beds were too soft or awkwardly positioned against the wall, but these comments were in the minority.
Positioned as a four-star hotel, Hotel Metropolitan Sendai East delivers great value with its high standards of cleanliness and superb amenities. The hotel's luxurious ambiance, along with excellent dining and bathing facilities, consistently leaves a positive impression. Business travelers, in particular, appreciate the hotel's amenities tailored to their needs, including meeting spaces and conference rooms.
Overall, Hotel Metropolitan Sendai East successfully combines luxury and convenience, making it a highly recommended choice for travelers seeking quality accommodation in Sendai.
Hotel with Free Wi-Fi
This hotel is directly connected to Sendai Station, providing convenience and excellent connectivity. The hotel offers free Wi-Fi and is well-suited for business travelers needing reliable internet access.
Business Hotel
This hotel is directly connected to Sendai Station, offering convenient access. It features a guest lounge with power sockets for business travelers and a restaurant that uses seasonal ingredients.
Hotel with Parking
The hotel offers parking for guests at 1,500 JPY per night (from 13:00 on the date of check-in to 13:00 the next day). It is conveniently located near the station. Additional fees apply for parking before or after these times.
EV charging stations
Accessible Hotel
Situated near Sendai Station, this hotel provides a universal twin room that is 47 square meters, offering ample space and accessibility features.
Hotel with Gym
This hotel offers a fitness center free of charge. The gym is equipped with treadmills and exercise bikes for a complete workout. It also has an exclusive guest lounge.
Hotel with EV Charging Stations
This hotel features EV charging stations, providing a practical amenity for guests with electric cars.
4-Star Hotel
Rooms at this hotel are well-equipped with premium bedding, separate bathtubs and rainfall showerheads, electronic bidets, and complimentary high-speed internet access, providing a high level of comfort and quality.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Metropolitan Sendai East boasts an exceptional location that is highly praised by guests. Situated right above Sendai Station, it offers unparalleled convenience for travelers, especially those arriving by Shinkansen. The direct access to the station means that guests can move around easily without needing to step outside, making it perfect for business stays and swift travels. The surrounding area is bustling with a variety of dining options, numerous shops and transport hubs including trains, buses and taxis, enhancing the hotel's appeal. Cleanliness and modern amenities further complement the prime location, making it a standout choice for both leisure and business travelers. Some guests note that the entrance can be hard to find, but overall, the convenience and connectivity of Hotel Metropolitan Sendai East are hard to beat.
Hotel Metropolitan Sendai East receives frequent praise for its breakfast among guest reviews. Most comments highlight the quality and variety of the breakfast buffet, appealing to both European and Japanese tastes with an extensive mix of Western, Japanese and local Tohoku cuisine. Dishes are often described as delicious, exceptional and even sensational with special mentions of items like the French toast. The buffet is noted for its abundance and careful preparation.
While many guests found the breakfast venue to offer a great dining experience, some also pointed out areas for improvement. Issues such as overcrowding, long waiting times, cleanliness and occasional operational slowdowns were mentioned. Despite these drawbacks, the overwhelming sentiment towards the breakfast remains positive with many calling it amazing and a must-try experience.
Guests appreciate the convenient sharing with the station and the variety it brings. However, improvements like providing more plates, better maintenance of the self-serve drink bar and ensuring sufficient items like yogurt and tomato juice could enhance the experience further. The overall feedback suggests the breakfast is a highlight of the stay at Hotel Metropolitan Sendai East.
Hotel Metropolitan Sendai East offers an array of carefully designed rooms that cater to the varied needs of its guests. Predominantly, the reviews highlight the rooms' cleanliness, modern facilities and the spaciousness that adds to the comfort, though some found them smaller than anticipated. The rooms are not only clean and well-maintained but also equipped with a full set of amenities, including a trouser press, drip coffee machine, large screen TV and a cast iron teapot, making them convenient and luxurious.
Guests appreciated the excellent bathroom facilities, often noting the spacious and separate bath and toilet setup as a significant plus. The calm and tidy atmosphere of the rooms, along with comfortable beds, contributed to a relaxing stay. Additionally, the view from the floor-to-ceiling windows added to the pleasant experience.
Despite minor criticisms regarding room size and difficulties locating the entrance, the hotel's favorable location, quality service and luxurious ambiance appear to have left a positive impression on most visitors. The emphasis on cleanliness and modern amenities demonstrates the hotel's commitment to providing a quality stay for its guests.
Hotel Metropolitan Sendai East receives mixed but largely positive feedback regarding the comfort of its beds. Guests consistently highlight the comfort of the beds, using phrases like "comfortable bed," "excellent comfort," and "very good bed." Many guests find the firmness of the mattresses to be just right, contributing to a restful night's sleep.
However, there are a few critiques. Some guests note that the beds can be too soft and certain room configurations have the bed positioned against the wall, making it inconvenient for the person sleeping on the inner side to get out without disturbing the other. Pillows also receive mixed reviews with some guests finding them too soft or not high enough, though additional pillows are available upon request from the front desk.
Despite some minor inconveniences related to bed placement and pillow firmness, the overall comfort of the beds at Hotel Metropolitan Sendai East stands out as a significant positive feature for guests.
Hotel Metropolitan Sendai East has impressed guests with its exceptional cleanliness and modern facilities. The hotel, conveniently located near the station and connected to the S-PAL shopping area, boasts clean and well-maintained interiors that contribute to a comfortable stay. With rooms described as very clean, spacious and comfortable, guests have frequently highlighted the meticulous upkeep of both the sleeping areas and bathrooms.
Many reviews commend the hotel's newness with its 2017 build ensuring up-to-date aesthetics and amenities. The high standards of cleanliness extend throughout the entire hotel, including the common areas. Even minor details, such as the daily refreshed rooms and clean and tidy facilities, haven't gone unnoticed.
Guests also appreciated the staff, who are noted to be friendly, pleasant and helpful, enhancing the overall positive experience. Despite a few isolated remarks about minor cleanliness oversights, the hotel's overall reputation for cleanliness remains stellar.
In summary, Hotel Metropolitan Sendai East consistently delivers a clean, modern and comfortable environment, making it a highly recommended choice for travelers seeking a well-maintained and conveniently located accommodation in Sendai.
Hotel Metropolitan Sendai East is highly praised for its exceptional customer service. Guests frequently highlight the staff's hospitable, courteous and friendly demeanor. Whether dealing with front desk inquiries, managing check-in and check-out luggage or providing detailed explanations and assistance, the hotel staff's professionalism and helpfulness stand out. They are described as very knowledgeable, enthusiastic and responsive, ensuring that guests' needs are met with patience and politeness.
The cleaning staff contribute to this welcoming atmosphere with their courteous morning greetings and excellent manners, often better than at other hotels. Guests also commend the staff in the breakfast area for their professionalism, even in challenging situations, which adds to the overall positive experience.
Despite a few minor inconveniences such as long check-in lines and occasional unsatisfactory responses regarding local events, the overwhelming consensus is that the hotel staff consistently delivers top-notch service. The warm, friendly environment created by the staff, from the reception to the concierge and housekeeping, ensures that guests feel well taken care of during their stay at Hotel Metropolitan Sendai East.
Hotel Metropolitan Sendai East offers free Wi-Fi, providing convenience and inclusion in their services. Wi-Fi is set up individually in each room, which generally facilitates smooth communication and creates a hassle-free environment for most guests. Despite these positive aspects, multiple reviews indicate that the Wi-Fi speed and connection can be quite poor with some guests experiencing very slow speeds or no connection at all. While the Wi-Fi service has its advantages, improvements are needed to fully meet the expectations of the hotel’s patrons. Overall, the courteous service staff and well-designed rooms contribute to a positive stay, though better network connectivity would enhance the experience.
The parking experience at Hotel Metropolitan Sendai East offers mixed reviews. Many guests appreciate the convenience of the parking lot being directly connected to both Sendai Station and the hotel, making it an accessible location for travelers. However, several guests found the entrance and road lines within the parking area somewhat confusing, indicating a need for better signage and clearer directions. While some found the parking fees to be reasonable, others mentioned that the costs were on the higher side. Overall, the parking facility is functional but could benefit from improved navigation and clarity to enhance the guest experience.
Hotel Metropolitan Sendai East offers great value for money as a four-star establishment. Praised for its cleanliness and high-grade facilities, this hotel stands out in its category. Its location is particularly advantageous for those traveling by Shinkansen, as it is conveniently situated at the east exit of the station, making it especially easy to manage with a lot of luggage.
The hotel provides on-point toiletries and spacious bath facilities with separate toilets and bathtubs that allow guests to comfortably warm up and relax. Visitors also find it easy to reach the hotel by car, emphasizing its accessibility. Safety and beauty are notable aspects of the hotel's environment. Additionally, the staff members are consistently described as kind and pleasant, contributing to the high level of service experienced by guests.
While there are some mixed sentiments with a few expressions of mild disappointment, the majority of feedback highlights the hotel's outstanding services and exceptional maintenance.
Hotel Metropolitan Sendai East stands out as an ideal choice for business travelers and other travelers alike. Its superb, perfect and convenient location, accessible from the station mall, makes it an excellent base for business trips and shopping or dining excursions in Sendai. The hotel’s facilities cater specifically to business needs, offering very good conference rooms and meeting spaces that are solidly furnished. Additionally, guests appreciate the hotel’s sense of cleanliness and the separate toilet and bathroom setup, which is rare in business hotels. Overall, the hotel’s combination of a prime location and business-friendly amenities makes it a preferred choice for future visits.
Hotel Metropolitan Sendai East exudes a luxurious atmosphere that guests consistently appreciate. This high-class hotel offers a beautiful and well-equipped environment, from the smallest rooms to the luxury suites. Guests often mention the spacious bathtubs and the amazing showers that add to the comfort of their stay. The breakfast buffet stands out as particularly luxurious, matching the overall high standard of the hotel and justifying the price. Whether in ambiance, amenities or service, every aspect of the hotel contributes to a sense of refined luxury.
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Location
Breakfast
While many guests found the breakfast venue to offer a great dining experience, some also pointed out areas for improvement. Issues such as overcrowding, long waiting times, cleanliness and occasional operational slowdowns were mentioned. Despite these drawbacks, the overwhelming sentiment towards the breakfast remains positive with many calling it amazing and a must-try experience.
Guests appreciate the convenient sharing with the station and the variety it brings. However, improvements like providing more plates, better maintenance of the self-serve drink bar and ensuring sufficient items like yogurt and tomato juice could enhance the experience further. The overall feedback suggests the breakfast is a highlight of the stay at Hotel Metropolitan Sendai East.
Rooms
Guests appreciated the excellent bathroom facilities, often noting the spacious and separate bath and toilet setup as a significant plus. The calm and tidy atmosphere of the rooms, along with comfortable beds, contributed to a relaxing stay. Additionally, the view from the floor-to-ceiling windows added to the pleasant experience.
Despite minor criticisms regarding room size and difficulties locating the entrance, the hotel's favorable location, quality service and luxurious ambiance appear to have left a positive impression on most visitors. The emphasis on cleanliness and modern amenities demonstrates the hotel's commitment to providing a quality stay for its guests.
Beds
However, there are a few critiques. Some guests note that the beds can be too soft and certain room configurations have the bed positioned against the wall, making it inconvenient for the person sleeping on the inner side to get out without disturbing the other. Pillows also receive mixed reviews with some guests finding them too soft or not high enough, though additional pillows are available upon request from the front desk.
Despite some minor inconveniences related to bed placement and pillow firmness, the overall comfort of the beds at Hotel Metropolitan Sendai East stands out as a significant positive feature for guests.
Cleanliness
Many reviews commend the hotel's newness with its 2017 build ensuring up-to-date aesthetics and amenities. The high standards of cleanliness extend throughout the entire hotel, including the common areas. Even minor details, such as the daily refreshed rooms and clean and tidy facilities, haven't gone unnoticed.
Guests also appreciated the staff, who are noted to be friendly, pleasant and helpful, enhancing the overall positive experience. Despite a few isolated remarks about minor cleanliness oversights, the hotel's overall reputation for cleanliness remains stellar.
In summary, Hotel Metropolitan Sendai East consistently delivers a clean, modern and comfortable environment, making it a highly recommended choice for travelers seeking a well-maintained and conveniently located accommodation in Sendai.
Staff
The cleaning staff contribute to this welcoming atmosphere with their courteous morning greetings and excellent manners, often better than at other hotels. Guests also commend the staff in the breakfast area for their professionalism, even in challenging situations, which adds to the overall positive experience.
Despite a few minor inconveniences such as long check-in lines and occasional unsatisfactory responses regarding local events, the overwhelming consensus is that the hotel staff consistently delivers top-notch service. The warm, friendly environment created by the staff, from the reception to the concierge and housekeeping, ensures that guests feel well taken care of during their stay at Hotel Metropolitan Sendai East.
Wi-Fi
Parking
4 Star
The hotel provides on-point toiletries and spacious bath facilities with separate toilets and bathtubs that allow guests to comfortably warm up and relax. Visitors also find it easy to reach the hotel by car, emphasizing its accessibility. Safety and beauty are notable aspects of the hotel's environment. Additionally, the staff members are consistently described as kind and pleasant, contributing to the high level of service experienced by guests.
While there are some mixed sentiments with a few expressions of mild disappointment, the majority of feedback highlights the hotel's outstanding services and exceptional maintenance.
Business
Luxury
No, Hotel Metropolitan Sendai East doesn't have any pool.
No, a spa isn't available at Hotel Metropolitan Sendai East.
No, Hotel Metropolitan Sendai East doesn't allow dogs.
Yes, parking facilities are available at Hotel Metropolitan Sendai East.
Yes, Hotel Metropolitan Sendai East has a gym.
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