THE HAVEN Bali Seminyak
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Summary of reviewsTHE HAVEN Bali Seminyak is highly regarded by guests for its prime location in the heart of Seminyak. Visitors appreciate its close proximity to a variety of attractions, including shops, restaurants, cafes, massage parlors and the beach, all within walking distance. Despite being on a busy street, the hotel maintains a peaceful atmosphere, offering both vibrant energy and a quiet retreat. Convenience stores and supermarkets nearby further add to the ease of exploring Bali.
Breakfast at the hotel is often highlighted as a major plus with an abundant and varied buffet that includes both English and Indonesian dishes. Fresh fruit, local Balinese offerings and an on-demand omelette station are particularly well-received, complemented by friendly and helpful staff. While some guests feel there could be more variety and better maintenance of the buffet, the overall experience is positively reviewed.
Dinner at THE HAVEN Bali Seminyak also receives praise for its quality and reasonable pricing. Guests enjoy the buffet dinners, seafood barbecues and Italian cuisine with poolside BBQ light bites being a fun and affordable option. However, some guests find the bar prices excessive and note occasional disappointments with specific dishes and portion sizes.
The hotel offers spacious, clean rooms with large suites, good-sized bathrooms and comfortable bedding. Many guests compliment the quiet and well-maintained environment, though some note that the rooms feel dated and mention issues like musty odors and maintenance problems. Despite these concerns, the general comfort and space provided make it a decent choice for travelers.
Cleanliness throughout the hotel is generally appreciated with friendly staff ensuring daily room cleaning and maintaining public areas, pools and gardens. However, some guests report inconsistent room cleaning and hygiene issues in older rooms and bathrooms.
The staff at THE HAVEN Bali Seminyak are frequently praised for their friendliness, helpfulness and professionalism, contributing significantly to the positive guest experience. The reception and housekeeping teams, along with specific staff members, receive commendations for their service and attentiveness.
The free wifi service is lauded for its strong and stable connectivity, meeting the needs of digital nomads and travelers requiring reliable internet. Although there are occasional mentions of varying speeds, the overall reception is positive.
The gym, while small and situated in a less-than-ideal location, is appreciated for its equipment, good condition and comfortable temperature. Guests value the availability of towels, free-flow mineral water and a steam room and sauna, despite suggestions for expansion and improved air conditioning.
Pool facilities at the hotel are highly rated with multiple well-maintained options catering to different guest needs. The serene and relaxing environment around the pools enhances the overall stay, although a few guests mention the need for more sunbeds and the early closing time.
Parking at THE HAVEN Bali Seminyak is convenient and secure with ample space and valet parking adding to the ease for guests arriving by car. Despite some cleanliness issues and a lack of staff assistance with luggage, the parking facilities are generally appreciated.
The hotel is also well-suited for families, offering amenities designed with children in mind, such as a kid's pool and spacious suites and villas. The family-friendly atmosphere, live music and breakfast catering to children make it an appealing choice for family vacations.
Overall, THE HAVEN Bali Seminyak is favored for its superb location, excellent breakfast, friendly staff, reliable wifi, well-maintained pools and family-friendly amenities, making it a solid choice for travelers seeking comfort and convenience in Seminyak.
Categories
Breakfast at the hotel is often highlighted as a major plus with an abundant and varied buffet that includes both English and Indonesian dishes. Fresh fruit, local Balinese offerings and an on-demand omelette station are particularly well-received, complemented by friendly and helpful staff. While some guests feel there could be more variety and better maintenance of the buffet, the overall experience is positively reviewed.
Dinner at THE HAVEN Bali Seminyak also receives praise for its quality and reasonable pricing. Guests enjoy the buffet dinners, seafood barbecues and Italian cuisine with poolside BBQ light bites being a fun and affordable option. However, some guests find the bar prices excessive and note occasional disappointments with specific dishes and portion sizes.
The hotel offers spacious, clean rooms with large suites, good-sized bathrooms and comfortable bedding. Many guests compliment the quiet and well-maintained environment, though some note that the rooms feel dated and mention issues like musty odors and maintenance problems. Despite these concerns, the general comfort and space provided make it a decent choice for travelers.
Cleanliness throughout the hotel is generally appreciated with friendly staff ensuring daily room cleaning and maintaining public areas, pools and gardens. However, some guests report inconsistent room cleaning and hygiene issues in older rooms and bathrooms.
The staff at THE HAVEN Bali Seminyak are frequently praised for their friendliness, helpfulness and professionalism, contributing significantly to the positive guest experience. The reception and housekeeping teams, along with specific staff members, receive commendations for their service and attentiveness.
The free wifi service is lauded for its strong and stable connectivity, meeting the needs of digital nomads and travelers requiring reliable internet. Although there are occasional mentions of varying speeds, the overall reception is positive.
The gym, while small and situated in a less-than-ideal location, is appreciated for its equipment, good condition and comfortable temperature. Guests value the availability of towels, free-flow mineral water and a steam room and sauna, despite suggestions for expansion and improved air conditioning.
Pool facilities at the hotel are highly rated with multiple well-maintained options catering to different guest needs. The serene and relaxing environment around the pools enhances the overall stay, although a few guests mention the need for more sunbeds and the early closing time.
Parking at THE HAVEN Bali Seminyak is convenient and secure with ample space and valet parking adding to the ease for guests arriving by car. Despite some cleanliness issues and a lack of staff assistance with luggage, the parking facilities are generally appreciated.
The hotel is also well-suited for families, offering amenities designed with children in mind, such as a kid's pool and spacious suites and villas. The family-friendly atmosphere, live music and breakfast catering to children make it an appealing choice for family vacations.
Overall, THE HAVEN Bali Seminyak is favored for its superb location, excellent breakfast, friendly staff, reliable wifi, well-maintained pools and family-friendly amenities, making it a solid choice for travelers seeking comfort and convenience in Seminyak.
Family Friendly Hotel
THE HAVEN Bali Seminyak is a well-regarded family hotel. It provides a convenient and comfortable stay for families.
4-Star Hotel
Located in central Seminyak, this hotel offers a luxurious experience. It is within walking distance of shops and a designer shop, perfect for guests interested in shopping.
Hotel with Outdoor Pool
This hotel features 2 outdoor pools with pool loungers. It is a 4-star property located on Jl. Raya Seminyak.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel for Yoga
Hotel with Private Pool Rooms
Guest Reviews
THE HAVEN Bali Seminyak enjoys an enviable position in the heart of Seminyak, described by guests as both central and strategic. This location provides exceptional convenience, allowing easy access to a myriad of attractions within walking distance. Guests consistently highlight the hotel's close proximity to shops, restaurants, cafes and massage parlors, as well as the beach which is just minutes away on foot.
The bustling neighborhood, while lively, offers a mix of vibrant energy and quiet retreat. Despite its central location on a busy main street, the hotel manages to maintain a peaceful and tranquil atmosphere, providing a perfect base for exploring Bali's urban and coastal delights. Visitors appreciate the convenience of having amenities like convenience stores and the Bintang supermarket nearby, as well as a variety of dining options, from local warungs to international restaurants.
Transport is also hassle-free with easy access to taxis and short trips to popular areas such as Kuta and Canggu. While the immediate area can be crowded and noisy at times, particularly due to the vibrant nightlife, guests still consider the location ideal for first-time visitors and seasoned travelers alike.
Overall, THE HAVEN Bali Seminyak offers a superb blend of accessibility, comfort and value, making it a favored choice for those looking to immerse themselves in the dynamic spirit of Seminyak while enjoying the convenience of being close to everything Bali has to offer.
Guests at THE HAVEN Bali Seminyak generally describe the hotel's breakfast as a highlight of their stay. Many reviews praise the buffet for its abundant and varied offerings with a notable emphasis on the variety and quality of dishes. Fresh and delicious options, including both English and Indonesian fare, are frequently mentioned, making the experience enjoyable for a wide range of international palates. The presence of fresh fruit, local Balinese dishes and freshly cooked eggs from an omelette station contributes to a satisfying meal to start the day.
Several guests appreciate the excellent service, noting the friendly and helpful staff, which enhances the overall breakfast experience. Positive remarks often include terms like great, excellent, marvellous and fantastic, underscoring the general satisfaction with the quality and selection of food available.
Nonetheless, a few guests feel the breakfast could benefit from more variety and better maintenance of the buffet spread, citing occasional delays in replenishment and a need for more cutlery and diverse options. Despite these minor concerns, the breakfast at THE HAVEN Bali Seminyak receives considerable acclaim and is considered well worth the price for many travelers.
THE HAVEN Bali Seminyak offers a diverse dining experience that largely receives praise for its quality and pricing. Many guests found the food and drinks to be reasonably priced with particular highlights being the great kitchen and exceptional service from the friendly staff. The restaurant, open 24 hours along with reception, is noted for its pleasant ambience and excellent dishes.
Guests appreciated the buffet dinners and seafood barbecues, describing the selections as nice and delectable. The Italian cuisine also garnered positive remarks for its quality. Moreover, the poolside BBQ light bites were a fun and affordable option, adding to the varied meal choices available.
However, the dining experience is not without its drawbacks. Some guests mentioned that the bar prices, including taxes, were excessive and a few found certain buffet dinners and specific dishes to be disappointing. Complaints were made about the portion sizes and prices of some meals and a few diners were dissatisfied with the taste and smell of the restaurant at times.
Overall, despite some mixed reviews, the food at THE HAVEN Bali Seminyak is generally well-regarded with many guests enjoying the diverse offerings and the convenience of 24-hour service.
THE HAVEN Bali Seminyak boasts spacious and clean rooms with many guests highlighting large suites, good-sized bathrooms and comfortable bedding as notable positives. The resort's rooms include large balconies and are often described as quiet and well-maintained. Suites, in particular, receive high praise for their generosity in space and overall comfort.
However, the hotel faces criticisms regarding its age. Numerous reviews mention that the rooms and furniture appear dated with some expressing concerns about cleanliness standards and unpleasant odors, such as mustiness and mold. Specific maintenance issues, including outdated bathrooms, problematic air conditioning and slow room service, are also noted. Furthermore, some rooms have specific faults like stuck balcony doors, unreliable locks and issues with hot water in the showers.
In terms of amenities, guests appreciate the functional layout of the rooms and the facilities like three large pools, including a kids' pool, which are cleaned and maintained daily. Room service is generally well-regarded, although slower response times were noted. The hotel's excellent location in the heart of Seminyak and the accommodating staff, particularly the manager Ryan, added to the overall positive experience for many guests.
Despite the need for some upgrades and thorough renovations, the rooms at THE HAVEN Bali Seminyak offer comfort and ample space, making it a decent choice for travelers seeking a balance of value and location.
At THE HAVEN Bali Seminyak, guests often highlight the comfort and quality of the bedding. Many reviews describe the beds as large, lovely and super comfortable with several instances of people mentioning the firm yet comfy mattresses. Cleanliness is another frequent plus with neat and well-made beds reported, contributing to an overall pleasant sleep experience. Many guests appreciated the roominess and thoughtful touches like mosquito nets.
However, not all feedback is uniformly positive. Some guests experienced discomfort due to hard mattresses or lumpy, old pillows. There were occasional mentions of dusty bed frames and squeaky beds that could benefit from an upgrade. Issues like dampness and overly thick comforters were also raised. While beds generally met expectations, a few guests had to change rooms due to initial dissatisfaction with bedding arrangements, such as lack of double beds or outdated furnishings.
Despite minor inconveniences, the consensus leans towards satisfaction with the sleeping arrangements, making it likely that most travelers will enjoy a restful stay at this accommodation.
The HAVEN Bali Seminyak has garnered mixed reviews concerning the cleanliness of its facilities. On the positive side, many guests appreciate the overall cleanliness and exceptional maintenance of the property, noting that rooms are generally spacious, clean and comfortable. Praise extends to friendly and attentive staff, who ensure daily room cleaning and maintain the cleanliness of public areas, pools and the garden, contributing to a welcoming environment.
However, some guests have highlighted areas needing improvement. Issues such as musty odors, inconsistent room cleaning, mold and dirty bathrooms and outdated furnishings have been reported. Specific complaints include insufficient attention to bathroom hygiene and basic housekeeping issues like unclean floors, showers and fixtures needing maintenance.
While the hotel's location and general upkeep are commendable, attention to detail in cleaning and room maintenance could significantly enhance guests' experiences. Improvements in these areas, particularly in older rooms and bathrooms, would help elevate the overall standard and satisfaction for future visitors.
THE HAVEN Bali Seminyak consistently receives high praise for its staff, who are repeatedly described as friendly, helpful and welcoming. Guests frequently commend the attentiveness and hospitality of the staff with particular mentions of individuals such as Kevin and Sarah who made exceptional impressions. The hotel's reception staff are noted for their politeness and professionalism, making check-in and overall stay a warm experience. Housekeeping and other service staff are often highlighted for their efficiency and thoroughness, ensuring a clean and pleasant environment for guests.
Many reviews emphasize consistent smiles and greetings from the staff, contributing to a relaxed and pleasant atmosphere throughout the hotel. Specific team members like the breakfast host Desi and General Manager Wayne are also recognized for their friendliness and accommodating nature. The staff’s willingness to go above and beyond to meet guest needs and requests adds to the overall positive experience, earning the hotel commendations for great customer service.
However, there are occasional remarks on specific instances of poor communication, language barriers and perceived rudeness from some staff members, reflecting minor inconsistencies in the service experience. Despite this, the majority of guests have a favorable view of the staff, often describing them as the best part of their stay at the hotel.
Overall, the staff at THE HAVEN Bali Seminyak play a crucial role in creating a comfortable and welcoming environment that enhances the guest experience, making the hotel a preferred destination for many visitors to Bali.
The Haven Bali Seminyak generally receives high praise for its wifi service. Guests frequently laud the strong, stable and reliable internet connection, which works seamlessly throughout the entire stay. Whether it's for hosting webinars, loading video content or making uninterrupted Zoom calls, the wifi quality meets the expectations of digital nomads and travelers with online commitments.
The wifi, included with the room, is noted for being free and offering good connectivity in various areas of the hotel. Some guests specifically choose this hotel due to its high ratings for internet service. Many find it to be excellent, fantastic and very fast, enabling them to stay connected without any hassle.
While there are occasional mentions of varying speeds and limited connectivity, the overall sentiment remains positive, making The Haven a reliable choice for those for whom good wifi is important.
The HAVEN Bali Seminyak offers gym facilities that have garnered mixed reviews from guests. Despite being small and located in a less-than-ideal spot, the gym is noted for its good condition and satisfying temperature, which allows for a comfortable workout experience without excessive sweating. Guests appreciate that the gym is well-equipped, even though equipment is somewhat limited and maintenance could be improved. Some highlights include the availability of towels and free-flow mineral water, as well as the presence of a steam room and sauna. Overall, while the gym is not extensive and could benefit from an expansion and better air conditioning, it is considered a decent facility that meets basic workout needs.
THE HAVEN Bali Seminyak features an array of impressive pools that receive high marks from guests for their quality and maintenance. The hotel's multiple pool options, including both kids and full-sized pools, ensure that every type of visitor is catered to, adding to the overall guest satisfaction. Many reviewers commend the beautifully maintained pools, praising them for being well-kept and at the right temperature to provide a refreshing escape from the tropical heat.
The serene and lovely pool areas, set against lush gardens, create a relaxing environment perfect for unwinding. Several different styled pools, each with varying depths, add to the diverse offerings of the resort, making the poolside experience both enjoyable and versatile. Guests particularly appreciate the quiet and relaxing atmosphere around the pools with some even noting the friendly and clean ambiance provided by the hotel.
However, a few minor drawbacks were noted, such as the need for more sunbeds, the pool's early closing time at 8 pm and occasional noise due to nearby construction. Despite these small issues, the general consensus remains overwhelmingly positive.
In summary, the pool facilities at THE HAVEN Bali Seminyak stand out for their cleanliness, variety and overall excellent maintenance, providing a superb place to relax and enjoy a memorable stay.
Guests at THE HAVEN Bali Seminyak have highlighted the convenience of the hotel's parking facilities. Many found it easy to park with ample and accessible parking spaces available, including an underground parking zone. Some reviews mentioned that the parking was free and secure, adding to the convenience. The hotel also offers valet parking, which provides an extra layer of ease for guests arriving by car. While the parking area was appreciated for its accessibility and security, a few guests noted a lack of staff assistance with luggage and occasional cleanliness issues. Overall, the parking experience at THE HAVEN Bali Seminyak is generally positive, contributing to a stress-free stay for those traveling by car.
The Haven Bali Seminyak appears to be an excellent destination for family vacations, offering a range of amenities designed with families in mind. Guests highlight the hotel's family-friendly atmosphere, noting how their children enjoyed the kid's pool and were treated like royalty. Various family-oriented services add to the appeal, making it a wonderful place for both relaxation and fun.
The suites and villas are especially well-suited for families with spacious living areas, kitchenettes and connecting rooms that provide ample space for everyone. The two-bedroom villa, although somewhat inconvenient during the rainy season, offers generous accommodation options. Guests appreciate the affordability without compromising on quality, mentioning that even spacious rooms do not come with cutlery and glasses.
Families found the live music at the bar to be an enjoyable addition to their stay and breakfast offerings were praised for catering to kids. Although one reviewer felt the property was not ideal for children, the predominant sentiment is positive with many expressing a desire to return.
Overall, The Haven Bali Seminyak stands out as a great option for families looking to have a fun, affordable and memorable vacation.
THE HAVEN Bali Seminyak serves as an ideal location for business travelers, offering several positive aspects that cater to professional needs. Guests have noted that the meeting facilities are good, enhancing the convenience for conducting business activities. The property is described as business-friendly with well-equipped and professional-looking business facilities. One significant advantage is the stable WiFi, which is suitable for work and critical for business travelers.
Public spaces within the hotel are well-maintained and clean, providing an appealing environment. Many guests expressed a willingness to return for future business trips, indicating a level of satisfaction with the overall experience.
However, there are some areas that need attention. Staff communication skills, particularly in English, were found lacking for a seamless business stay. This could impact interactions requiring precise and clear communication. Additionally, check-in and check-out processes were described as inefficient with delays noted, which could be inconvenient for those on a tight schedule.
Overall, while THE HAVEN Bali Seminyak may have some operational kinks to work out, its amenities and general environment make it a viable choice for business-related stays.
The private pools at THE HAVEN Bali Seminyak receive high praise from guests for adding a sense of fun and luxury to their stay. The exclusive pool areas in the villas offer a relaxing retreat with many guests highlighting the privacy and enjoyment experienced with their own pool. The villa pools contribute to an overall great experience, making the stay more special and comfortable. Rooms facing the pool provide additional convenience, ensuring that the pool is an integral part of the guests' enjoyment at the hotel.
THE HAVEN Bali Seminyak offers an impressive array of swimming facilities that have garnered significant praise from its guests. The resort features several types of pools with varying depths, including a large main pool, a kid's pool, an outside heated pool and ambient outdoor pools ideal for relaxation. Guests often highlight the clean and well-maintained pool areas, which are attended to daily, ensuring a pristine environment for swimming and lounging.
The poolside experience is further enhanced by lush surroundings and shaded areas that add to the serene ambiance. Some rooms and villas offer pool access, providing the convenience of a private or semi-private swim right from your patio. While the pools can be a little chilly during winter nights, the overall charm and upkeep of these aquatic areas contribute greatly to the resort’s appeal. Spa services complement the pool experience, offering guests a holistic retreat. Whether it’s the large main pool or the more secluded suite section pools, the outdoor facilities at THE HAVEN Bali Seminyak are frequently described as beautiful and fantastic, making them a standout feature of the resort.
The Haven Bali Seminyak has garnered praise as an ideal destination for honeymooners. Guests shared their wonderful and memorable experiences, highlighting the hotel's romantic ambiance and stylish honeymoon-themed rooms. A key highlight for many couples was the thoughtful upgrade to a better room without any requests, enhancing their special occasion. Some reviews suggest that a specific honeymoon package would be a welcome addition to the already great offerings. Overall, the honeymoon suite stands out as particularly perfect for creating lasting memories.
The Haven Bali Seminyak proves to be a prime choice for couples seeking a romantic retreat. The hotel is praised for its romantic setting and ambiance with guests noting the wonderful romantic atmosphere throughout the property. Comfortable rooms complement the romantic vibes, making it an ideal spot for couples looking to unwind together. The area around the hotel further enhances the romantic feel with its inviting atmosphere. Guests have highlighted that the hotel offers romantic dinner options, adding to the overall appeal for a romantic getaway. Whether staying in a one-bedroom suite or exploring the surroundings, The Haven Bali Seminyak consistently stands out as perfect for couples.
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Location
The bustling neighborhood, while lively, offers a mix of vibrant energy and quiet retreat. Despite its central location on a busy main street, the hotel manages to maintain a peaceful and tranquil atmosphere, providing a perfect base for exploring Bali's urban and coastal delights. Visitors appreciate the convenience of having amenities like convenience stores and the Bintang supermarket nearby, as well as a variety of dining options, from local warungs to international restaurants.
Transport is also hassle-free with easy access to taxis and short trips to popular areas such as Kuta and Canggu. While the immediate area can be crowded and noisy at times, particularly due to the vibrant nightlife, guests still consider the location ideal for first-time visitors and seasoned travelers alike.
Overall, THE HAVEN Bali Seminyak offers a superb blend of accessibility, comfort and value, making it a favored choice for those looking to immerse themselves in the dynamic spirit of Seminyak while enjoying the convenience of being close to everything Bali has to offer.
Breakfast
Several guests appreciate the excellent service, noting the friendly and helpful staff, which enhances the overall breakfast experience. Positive remarks often include terms like great, excellent, marvellous and fantastic, underscoring the general satisfaction with the quality and selection of food available.
Nonetheless, a few guests feel the breakfast could benefit from more variety and better maintenance of the buffet spread, citing occasional delays in replenishment and a need for more cutlery and diverse options. Despite these minor concerns, the breakfast at THE HAVEN Bali Seminyak receives considerable acclaim and is considered well worth the price for many travelers.
Dinner
Guests appreciated the buffet dinners and seafood barbecues, describing the selections as nice and delectable. The Italian cuisine also garnered positive remarks for its quality. Moreover, the poolside BBQ light bites were a fun and affordable option, adding to the varied meal choices available.
However, the dining experience is not without its drawbacks. Some guests mentioned that the bar prices, including taxes, were excessive and a few found certain buffet dinners and specific dishes to be disappointing. Complaints were made about the portion sizes and prices of some meals and a few diners were dissatisfied with the taste and smell of the restaurant at times.
Overall, despite some mixed reviews, the food at THE HAVEN Bali Seminyak is generally well-regarded with many guests enjoying the diverse offerings and the convenience of 24-hour service.
Rooms
However, the hotel faces criticisms regarding its age. Numerous reviews mention that the rooms and furniture appear dated with some expressing concerns about cleanliness standards and unpleasant odors, such as mustiness and mold. Specific maintenance issues, including outdated bathrooms, problematic air conditioning and slow room service, are also noted. Furthermore, some rooms have specific faults like stuck balcony doors, unreliable locks and issues with hot water in the showers.
In terms of amenities, guests appreciate the functional layout of the rooms and the facilities like three large pools, including a kids' pool, which are cleaned and maintained daily. Room service is generally well-regarded, although slower response times were noted. The hotel's excellent location in the heart of Seminyak and the accommodating staff, particularly the manager Ryan, added to the overall positive experience for many guests.
Despite the need for some upgrades and thorough renovations, the rooms at THE HAVEN Bali Seminyak offer comfort and ample space, making it a decent choice for travelers seeking a balance of value and location.
Beds
However, not all feedback is uniformly positive. Some guests experienced discomfort due to hard mattresses or lumpy, old pillows. There were occasional mentions of dusty bed frames and squeaky beds that could benefit from an upgrade. Issues like dampness and overly thick comforters were also raised. While beds generally met expectations, a few guests had to change rooms due to initial dissatisfaction with bedding arrangements, such as lack of double beds or outdated furnishings.
Despite minor inconveniences, the consensus leans towards satisfaction with the sleeping arrangements, making it likely that most travelers will enjoy a restful stay at this accommodation.
Cleanliness
However, some guests have highlighted areas needing improvement. Issues such as musty odors, inconsistent room cleaning, mold and dirty bathrooms and outdated furnishings have been reported. Specific complaints include insufficient attention to bathroom hygiene and basic housekeeping issues like unclean floors, showers and fixtures needing maintenance.
While the hotel's location and general upkeep are commendable, attention to detail in cleaning and room maintenance could significantly enhance guests' experiences. Improvements in these areas, particularly in older rooms and bathrooms, would help elevate the overall standard and satisfaction for future visitors.
Staff
Many reviews emphasize consistent smiles and greetings from the staff, contributing to a relaxed and pleasant atmosphere throughout the hotel. Specific team members like the breakfast host Desi and General Manager Wayne are also recognized for their friendliness and accommodating nature. The staff’s willingness to go above and beyond to meet guest needs and requests adds to the overall positive experience, earning the hotel commendations for great customer service.
However, there are occasional remarks on specific instances of poor communication, language barriers and perceived rudeness from some staff members, reflecting minor inconsistencies in the service experience. Despite this, the majority of guests have a favorable view of the staff, often describing them as the best part of their stay at the hotel.
Overall, the staff at THE HAVEN Bali Seminyak play a crucial role in creating a comfortable and welcoming environment that enhances the guest experience, making the hotel a preferred destination for many visitors to Bali.
Wi-Fi
The wifi, included with the room, is noted for being free and offering good connectivity in various areas of the hotel. Some guests specifically choose this hotel due to its high ratings for internet service. Many find it to be excellent, fantastic and very fast, enabling them to stay connected without any hassle.
While there are occasional mentions of varying speeds and limited connectivity, the overall sentiment remains positive, making The Haven a reliable choice for those for whom good wifi is important.
Gym
Pool
The serene and lovely pool areas, set against lush gardens, create a relaxing environment perfect for unwinding. Several different styled pools, each with varying depths, add to the diverse offerings of the resort, making the poolside experience both enjoyable and versatile. Guests particularly appreciate the quiet and relaxing atmosphere around the pools with some even noting the friendly and clean ambiance provided by the hotel.
However, a few minor drawbacks were noted, such as the need for more sunbeds, the pool's early closing time at 8 pm and occasional noise due to nearby construction. Despite these small issues, the general consensus remains overwhelmingly positive.
In summary, the pool facilities at THE HAVEN Bali Seminyak stand out for their cleanliness, variety and overall excellent maintenance, providing a superb place to relax and enjoy a memorable stay.
Parking
Family
The suites and villas are especially well-suited for families with spacious living areas, kitchenettes and connecting rooms that provide ample space for everyone. The two-bedroom villa, although somewhat inconvenient during the rainy season, offers generous accommodation options. Guests appreciate the affordability without compromising on quality, mentioning that even spacious rooms do not come with cutlery and glasses.
Families found the live music at the bar to be an enjoyable addition to their stay and breakfast offerings were praised for catering to kids. Although one reviewer felt the property was not ideal for children, the predominant sentiment is positive with many expressing a desire to return.
Overall, The Haven Bali Seminyak stands out as a great option for families looking to have a fun, affordable and memorable vacation.
Business
Public spaces within the hotel are well-maintained and clean, providing an appealing environment. Many guests expressed a willingness to return for future business trips, indicating a level of satisfaction with the overall experience.
However, there are some areas that need attention. Staff communication skills, particularly in English, were found lacking for a seamless business stay. This could impact interactions requiring precise and clear communication. Additionally, check-in and check-out processes were described as inefficient with delays noted, which could be inconvenient for those on a tight schedule.
Overall, while THE HAVEN Bali Seminyak may have some operational kinks to work out, its amenities and general environment make it a viable choice for business-related stays.
Private Pool
Outdoor Pool
The poolside experience is further enhanced by lush surroundings and shaded areas that add to the serene ambiance. Some rooms and villas offer pool access, providing the convenience of a private or semi-private swim right from your patio. While the pools can be a little chilly during winter nights, the overall charm and upkeep of these aquatic areas contribute greatly to the resort’s appeal. Spa services complement the pool experience, offering guests a holistic retreat. Whether it’s the large main pool or the more secluded suite section pools, the outdoor facilities at THE HAVEN Bali Seminyak are frequently described as beautiful and fantastic, making them a standout feature of the resort.
Honeymoon
Romantic
Yes, THE HAVEN Bali Seminyak has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at THE HAVEN Bali Seminyak.
No, THE HAVEN Bali Seminyak doesn't allow dogs.
Yes, parking facilities are available at THE HAVEN Bali Seminyak.
Yes, THE HAVEN Bali Seminyak has a gym.
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