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Summary of reviewsJambuluwuk Oceano Seminyak Hotel is widely admired for its exceptional central location in Seminyak, offering easy access to various popular spots like Potato Head Beach Club, Petitenget Beach and an array of restaurants, bars and nightclubs. Guests appreciate the proximity to the beach and shopping areas, making it a versatile hub for both relaxation and exploration while providing a peaceful retreat amidst the city's vibrant atmosphere. The hotel’s value for money and friendly, helpful staff further elevate the guest experience.
The breakfast buffet receives generally positive feedback for its delicious, abundant and varied offerings, encompassing both local and international options. However, some guests note issues with food temperature, replenishment delays and occasional repetitiveness. Despite these concerns, the overall breakfast experience is favorable, thanks to the quality and variety of food.
Dinner at the hotel's restaurant is lauded for its tasty and varied menu. Guests frequently rave about specific dishes and the pleasant, comfortable dining environment. While some find the rooftop restaurant options limited and prices high, the consensus is that the hotel's dining facilities provide an enjoyable and satisfactory experience.
Guest rooms get high marks for spaciousness, comfort and cleanliness with many guests enjoying complimentary upgrades and comfortable beds. However, some report maintenance issues like outdated features, noise and occasional mustiness. Despite these drawbacks, the overall comfort and cleanliness of the rooms are appreciated.
Cleanliness is another aspect of the hotel that receives mixed reviews. Many guests praise the cleanliness of their rooms and communal areas, such as the pool and gym. However, there are noted concerns, particularly about bathroom maintenance and post-COVID cleanliness standards. Nonetheless, friendly and attentive staff ensure that most cleanliness issues are addressed promptly.
The staff at Jambuluwuk Oceano Seminyak Hotel receive consistent praise for their friendliness, helpfulness and attentiveness, contributing significantly to the hotel's positive reputation. The majority of reviews highlight excellent customer service with staff going out of their way to ensure a pleasant stay.
The hotel’s WiFi is highly regarded, noted for being fast and reliable, enhancing the overall guest experience. The spa services are also celebrated for their professional therapists, pleasant ambiance and good value for money, making it a notable feature for relaxation and rejuvenation.
The gym is commended for its well-equipped and comfortable facilities, although operational inconsistencies do get mentioned. The pool area with its distinct rooftop and ground-level pools, garners high praise for its beauty, maintenance and the enjoyable swimming experience it provides.
Families find the hotel particularly accommodating with amenities such as kid-friendly pool areas, playgrounds and thoughtful touches like free cots and room upgrades. The family-oriented services and facilities make it a top choice for those traveling with children.
Beds at the hotel are often described as large and extremely comfortable, contributing to many guests' restful sleep experiences. The overall room comfort, despite not reaching the expectations of a five-star establishment, adds to the hotel's appeal.
Overall, Jambuluwuk Oceano Seminyak Hotel offers a blend of comfort, service and location that meets the needs of a diverse range of guests, making it a strong option for both leisure and family travelers in Seminyak. Show more
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Categories
Hotel with Parking
This hotel offers parking facilities. It is known for its convenient location and comfortable accommodations.
Accessible Hotel
The hotel has a welcoming environment with excellent wheelchair-friendly features. It provides easy access to all areas of the hotel. The hotel offers several wheelchair-friendly room options equipped with necessary accessibility features.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Premier Room with Pool ViewThis twin room features a balcony, a minibar and an electric kettle.
Deluxe Premier RoomThis double room has a flat-screen satellite TV and a minibar.
Special Offer - Superior Double or Twin RoomThis twin/double room has a soundproofing, tile/marble floor and flat-screen TV.
Deluxe Double or Twin Room with BalconyGuests will have a special experience as this twin/double room features a hot tub. The spacious twin/double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a bath.
Premier Room with Pool AccessThis double room has a balcony, a minibar and electric kettle.
Junior Suite with BalconyThis suite features a balcony, seating area and a minibar.
Jambuluwuk SuiteThis suite features a executive lounge access, a minibar and air conditioning.
Guest Reviews
8.0
Very Good
Location
Jambuluwuk Oceano Seminyak Hotel enjoys high praise for its prime location in the heart of Seminyak. Positioned centrally, it offers easy walking access to popular spots including Potato Head Beach Club, Petitenget Beach and a plethora of vibrant restaurants, bars and nightclubs. Guests highlight the convenience of being close to the beach, shopping areas and various local eateries, making it a perfect hub for both relaxation and exploration. The strategic placement ensures that both bustling and tranquil environs are within reach, catering to diverse preferences. Despite the centrality, the hotel remains a peaceful retreat amidst the city's lively atmosphere. Guests also appreciate the friendliness of the staff, the cleanliness of the rooms and the overall value for money, further complementing its exceptional location. Whether for dining, shopping or beach activities, the location of Jambuluwuk Oceano Seminyak Hotel provides an ideal base for an enjoyable stay in Seminyak.
Breakfast
The breakfast experience at Jambuluwuk Oceano Seminyak Hotel seems to elicit mixed reactions from guests. Many reviews emphasize the variety and quality of the breakfast buffet, describing it as delicious, abundant and inclusive of both local and international options. Guests appreciate the extensive selection, which ranges from traditional Indonesian dishes to more familiar Western offerings. The ambiance of the breakfast area is also noted as welcoming, which adds a pleasant start to the day.
However, some guests have raised concerns about the breakfast experience. Issues such as food being cold, the breakfast buffet lacking items after 9 am and delays in replenishing dishes have been mentioned. Additionally, there are comments about breakfast being overpriced and sometimes repetitive with limited options on certain days.
Despite these drawbacks, the overall consensus leans towards a positive experience with many guests highlighting the delicious and varied menu options. The good spread and quality of the food at breakfast time make it a notable aspect of the hotel, even though there is room for improvement in service efficiency and temperature management.
Dinner
The dinner experience at Jambuluwuk Oceano Seminyak Hotel is generally praised for its delicious and varied menu offerings. Many guests enjoyed the meals at the hotel's restaurant, highlighting the delicious food and prompt service. Specific mentions of tasty dishes, such as pizza by the infinity pool, add to the positive dining experiences. The restaurant itself is noted for being clean, comfortable and offering a wide menu selection.
However, some guests encountered drawbacks, such as limited food options at the rooftop restaurant and overpriced items. A few reviews mentioned poor quality and freshness in room service meals with some guests noting that local cuisines were not up to standard. Despite these few negative points, the overall impression is that the hotel's restaurant serves delicious food in a pleasant setting, making dining at Jambuluwuk Oceano Seminyak Hotel a generally satisfying experience.
Rooms
At Jambuluwuk Oceano Seminyak Hotel, guest experiences regarding the rooms are predominantly positive, highlighting the spaciousness, comfort and cleanliness. Many guests praised the large rooms, some with balconies, noting the ample space and well-maintained interiors. The beds, in particular, were often mentioned as being incredibly comfortable. Daily cleaning services seemed to be a consistent comfort for many.
Several visitors enjoyed complimentary upgrades, enhancing their stay with larger, better-appointed rooms. Some remarked on the modern design and how the rooms appeared bigger and cleaner than expected. Others appreciated the overall comfortable atmosphere and decent room conditions matching the price with added mentions of modern touches and good facilities.
However, not all feedback was uniformly positive. A few pointed out that some rooms were outdated and exhibited signs of wear and tear, such as old tapware, loose bathroom fittings and musty smells. Noise was occasionally an issue, particularly for rooms close to a nearby nightclub. Instances of poor maintenance were also noted with complaints about issues like no hot water, dusty conditions, noisy air conditioning and lack of soundproofing.
In conclusion, while the hotel offers mainly spacious, comfortable and clean rooms at a reasonable price, addressing the maintenance and modernization concerns could significantly enhance guest satisfaction.
Beds
Jambuluwuk Oceano Seminyak Hotel boasts beds that are consistently praised for their exceptional comfort and generous size. Guests frequently describe the beds as huge and often exceeding expectations in terms of space. The mattresses and pillows also receive high marks for comfort with some reviewers even claiming it to be the best sleep experience they've ever had.
The bedding and pillows are specifically highlighted as superb, making for an overall pleasant and restful stay. With adjectives like insanely big, extremely comfortable and super comfortable being commonly used, it's clear that the hotel's attention to bed quality is appreciated by its guests.
Despite some minor criticism regarding the combination of twin mattresses to form a larger bed, the consensus remains overwhelmingly positive. The large, soft pillows and fresh linens add to the overall comfort, making the hotel a preferred choice for travelers seeking a good night's sleep.
In terms of room size and amenities, the hotel maintains a clean and comfortable standard, although it may not fully meet the criteria of a modern-day five-star establishment. Nonetheless, the primary focus on bed comfort left a lasting impression on many guests, making it a notable feature of the Jambuluwuk Oceano Seminyak Hotel.
Cleanliness
The cleanliness at Jambuluwuk Oceano Seminyak Hotel garners mixed reviews. Many guests positively noted that their rooms were clean, tidy and comfortable with some even describing them as super clean and lovely. The hotel's general area, pool and gym facilities were also frequently praised for their cleanliness. The staff received commendations for attentiveness to cleanliness and daily attention to room upkeep was appreciated.
However, there were recurring issues that concern guests. Some reported that the overall cleanliness has slipped, particularly post-COVID and specific complaints about the bathrooms were prevalent. Issues included mold, loose fittings and unsatisfactory toilet and shower sanitation. A few guests also encountered dusty or dirty rooms and facilities, like dirty towels and unclean pool areas.
Despite these concerns, some guests found the hotel overall clean and visually appealing, appreciating the friendly staff and the good housekeeping service. It seems consistency in cleanliness is a challenge, particularly in bathroom maintenance, but the pleasant environment and general upkeep still made the hotel worth the money for many visitors.
Staff
The staff at Jambuluwuk Oceano Seminyak Hotel receive exceedingly high praise from guests for their friendliness, helpfulness and attentiveness. Many review the customer service as excellent, citing that the staff are always smiling, warm and quick to respond to any requests. The front office, security, porters and cleaning staff are all noted for their polite and welcoming demeanor. Management and staff alike go out of their way to ensure a pleasant stay, making guests feel like part of a family. Specific mentions of individuals like Manager Agus and the staff at reception highlight their exceptional assistance and dedication. While the majority of the feedback is overwhelmingly positive, there are occasional mentions of language barriers and some gaps in training, yet these are overshadowed by the staff's eagerness and positive attitude. Overall, the hotel's team is considered a key factor in guests' enjoyable experiences, contributing significantly to the hotel's reputation for outstanding hospitality.
Wi-Fi
The Jambuluwuk Oceano Seminyak Hotel is consistently praised for its good to very good WiFi, which generally meets guests' needs for fast and reliable internet access. Although some reviews mention that the WiFi connection could have been better, the majority of guests found the WiFi to be impressive with some even describing it as amazing. The hotel's helpful staff, available 24-hour room service and proactive front desk further enhance the overall experience. Housekeeping swiftly addresses any issues, ensuring a comfortable stay for guests. Overall, the WiFi at this hotel is a notable highlight, contributing positively to the guest experience.
Spa
The spa at Jambuluwuk Oceano Seminyak Hotel is highly praised for its professional therapists and the range of treatments offered. Guests find the massage and facial treatments especially noteworthy, describing them as excellent, amazing and great value for money. The spa is also complimented for being pleasant, soothing and well-equipped with complete facilities including a gym. Visitors have highlighted the spa as a wonderful and heavenly experience with reasonable pricing adding to its appeal. The helpful and attentive staff further enhance the overall spa experience. Additionally, some visitors benefited from discount vouchers, making their experience even more satisfying. Overall, the spa provides a comprehensive, pleasant and relaxing experience, promising a refreshing retreat.
Gym
The gym at Jambuluwuk Oceano Seminyak Hotel generally receives positive feedback for being well-equipped and comfortable. Guests find the gym facilities very good and commend its completeness, describing it as nice, quick and handy. However, there are some remarks about operational inconsistencies, such as the gym not being open at the expected times and it not matching the photos. Overall, the gym is considered a strong feature of the hotel's comprehensive amenities.
Pool
The Jambuluwuk Oceano Seminyak Hotel offers an impressive pool experience that garners much praise from guests. With two main pools, each providing a distinct atmosphere, there's something for everyone. The rooftop pool is often highlighted as an excellent spot for lounging, especially during sunsets and is noted for its adult-friendly ambiance. This pool is described as incredible, amazing and fantastic, offering a beautiful view and a refreshing experience.
The ground level pool, on the other hand, caters more to families. It features a water slide, adding an element of fun for children and is described as large, spacious and well-maintained. Guests appreciate how clean, cool and pleasant this pool is with its setup including waterfall features and shade.
Both pools are consistently praised for their beauty and maintenance, ensuring a great swimming experience. The infinity pool, in particular, receives accolades for being stunning and gorgeous. Additionally, the presence of a swim-up shaded pool bar and the attentive, friendly staff enhance the overall enjoyment.
Though occasionally some minor upkeep issues are noted, such as plates and glasses not being cleared promptly, the overall sentiment is overwhelmingly positive. The combination of clean facilities, comfortable settings and beautiful views makes the pool areas at Jambuluwuk Oceano Seminyak Hotel a standout feature for guests.
Family
Jambuluwuk Oceano Seminyak Hotel stands out as an exceptional destination for families, particularly those with young children. The hotel is frequently praised for its comfortable and inviting atmosphere that caters well to both families and couples. Many reviewers highlight the hotel's kid-friendly amenities, including a kid's area that’s often referred to as a kid's club. The pool is noted to be well-suited for family use, allowing children to play and swim safely.
Parents appreciate various thoughtful touches such as free cots and free room upgrades, making stays even more comfortable. The family suite rooms are often described as spacious and cozy, fitting perfectly for small families. With convenient parking and a central location, although a bit noisy, it offers ease of access to nearby attractions.
Families rave about the beautiful garden and playground areas where their children can play freely and delight in nature. The breakfast options include a small set specifically for families, ensuring everyone starts their day well-fed. Overall, the hotel receives high recommendations for its stellar service and facilities tailored for families, making it a popular choice for many who want a perfect family getaway in Seminyak.
5 Star
The Jambuluwuk Oceano Seminyak Hotel has sparked some debate regarding its five-star rating. Several guests expressed that the hotel falls short of true five-star standards. Many pointed out that the rooms and overall facilities do not align with what one would expect from a five-star establishment, often comparing it to a three or four-star experience. While it is advertised as a five-star hotel with comprehensive facilities, guests felt misled by the promotion. Thus, a more accurate rating might be between three and four stars, rather than the listed five stars.
Infinity Pool
The Jambuluwuk Oceano Seminyak Hotel boasts an impressive infinity pool that has garnered high praise from guests. Visitors particularly enjoy the scenic views from the rooftop pool deck, describing them as very beautiful and perfect for watching the sunset. The rooftop infinity pool is consistently highlighted as a standout feature, providing an exceptional swimming experience with amazing sights. Overall, the combination of a stunning rooftop location and the allure of an infinity pool makes for a memorable and visually appealing stay at the hotel.
Outdoor Pool
The Jambuluwuk Oceano Seminyak Hotel boasts an impressive outdoor pool area, praised for its large and spacious design. Guests appreciate the two swimming options with one pool situated on the rooftop and another on the ground floor, offering flexibility and choice. The pool areas are consistently described as clean, inviting and well-maintained. Visitors especially value the shaded sections of the lower pool, providing comfort from the heat. Overall, the outdoor pool facilities receive high marks for their size, cleanliness and appealing ambiance.
Luxury
The Jambuluwuk Oceano Seminyak Hotel offers a mixed experience in terms of luxury. Guests have highlighted its modern touch and an impressive luxurious clubhouse, enhancing the overall appeal of the property. Many visitors appreciated the five-star service and the five-star breakfast, which added to the sense of luxury during their stay. The hotel has been described as a nice 5 star property by some, delivering the upscale quality one would expect from a luxury hotel.
However, opinions on the star rating vary significantly. While some guests believe it offers five-star amenities as advertised, others feel it falls short, suggesting it deserves a lower rating, ranging from a maximum of three stars, to simply not living up to the full five stars claimed. Despite these discrepancies, the hotel retains elements of luxury that are recognized and valued by several guests, making it a notable option for visitors seeking a blend of modern sophistication and high-level service.
Romantic
Jambuluwuk Oceano Seminyak Hotel offers a truly romantic experience, making it a top choice for couples seeking a memorable getaway. Guests appreciated the romantic atmosphere and the charming balcony, which added a special touch to their stay. The hotel's location is described as romantic, perfect for celebrating special occasions like anniversaries. The staff, particularly at the reception, are praised for their politeness and helpfulness, making guests feel like family. The hotel is highly recommended for couples with mentions of a romantic suite enhancing the overall experience.
Yes, Jambuluwuk Oceano Seminyak Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Jambuluwuk Oceano Seminyak Hotel.
No, Jambuluwuk Oceano Seminyak Hotel doesn't allow dogs.
Yes, parking facilities are available at Jambuluwuk Oceano Seminyak Hotel.