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Summary of reviewsGrand Hotel Stella Maris Italia offers a convenient and strategic location for travelers, particularly appreciated for its proximity to highways and attractions like the Coast of the Gods, the Purple Coast, and the Ionian Sea. Its accessibility to the city of Palmi and friendly staff further enhance the overall experience.
Guests generally enjoy the breakfast selection, which includes a mix of sweet and savory items, complemented by attentive service. However, there's feedback suggesting a need for more variety and a slight boost in quality to meet four-star expectations. Dinner at the hotel receives acclaim for its high-quality cuisine, featuring a variety of dishes including seafood, pasta, and pizza, boosted by good wine pairings. Despite a few concerns about atmosphere and pricing, the excellence of the food remains the star attraction of the dining experience.
Rooms at the hotel are spacious and comfortable, with many featuring small balconies for relaxation. Although some updates could refresh their appearance and address minor issues like moldy smells, the roominess and comfort remain positively noted. In terms of cleanliness, while most areas are well-maintained, some guests have observed room for improvement, with occasional issues of limescale and stained linens needing attention.
The staff stand out for their exceptional service, often highlighted as one of the hotel's strongest attributes. Described as very kind, courteous, and professional, the staff contribute significantly to the positive guest experiences and high ratings.
The pool area is another highlight, offering a picturesque and relaxing environment with plenty of seating. The addition of services like gym and spa enhances leisure options. Though sometimes the pool can become crowded and show signs of wear, it remains a noted positive feature of the hotel.
Parking facilities are largely appreciated for their convenience and spaciousness, enhancing the overall stay for guests traveling by car, though there can be issues for larger vehicles.
While the hotel once embodied four-star luxury, some guests feel it has lost its former grandeur, noting that improvements could be made in cleanliness, modern amenities, and the bedding experience to fully meet the expectations of its esteemed rating. Nonetheless, the hotel continues to offer a comfortable and strategic stay for visitors exploring the region.
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