4-Star HotelSummary of reviews related to the '4 Star' categoryNH Milano 2 has received mixed feedback regarding its four-star rating and amenities. The general consensus among guests is that the hotel does not fully meet the expected standards of a four-star establishment. Common criticisms include the lack of in-room amenities such as a kettle, which is often considered basic for a hotel of this category. Additionally, elements such as room quality, hygiene and the condition of bathrooms have been noted as subpar for a four-star hotel.
Guests have mentioned that certain services, like the provision of body care products, need better attention to detail. The cost of basic items such as bottled water and snacks has also been highlighted as unreasonable for a hotel of this rating. Despite these criticisms, some guests found the hotel to offer great value for those who want a four-star experience without compromising too much, although expectations should be managed. Overall, while the hotel provides certain amenities and a reasonable stay, it might not fully satisfy those looking for a true four-star experience.
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