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Summary of reviewsVizcainos Home Away in Segovia is widely praised for its exceptional location, convenient amenities and the welcoming atmosphere created by its attentive staff. Its prime position near the iconic Segovian aqueduct allows guests to easily explore the city's attractions without the need for transportation, offering the perfect balance of liveliness and tranquility within the charming old town.
The breakfast offerings are a standout feature, described as complete, varied and delicious. Guests delight in a wide selection of fresh fruit, hot options like scrambled eggs and bacon, cold cuts, cereals and more. The ability to enjoy breakfast on a rooftop terrace and the availability of coffee and tea throughout the day add to this positive experience. The hotel also caters to guests with dietary restrictions, offering gluten-free and lactose-free options.
Dining at Vizcainos Home Away is equally commendable with a 24-hour dining room providing a well-stocked buffet and a cozy ambiance. The self-service options, such as complimentary coffee, tea and snacks, are appreciated, as is the pet-friendly policy—pets are welcomed thoughtfully throughout the hotel, including in dining areas.
The rooms are consistently described as clean, comfortable and tastefully decorated with modern furnishings. While some rooms may feel tight, they are highly functional and equipped with essential amenities such as air conditioning, fridges and modern bathrooms. Common areas are spacious and welcoming, enhancing the social atmosphere. Despite the occasional noise issue, the overall room experience is positive.
Cleanliness is a strong point with guests frequently noting the spotless conditions of the rooms and common areas, complemented by newly renovated facilities that contribute to a modern, cozy environment.
The staff's exceptional service is a recurring theme in reviews with guests praising their friendliness, attentiveness and willingness to help. The multilingual and professional yet warm approach leaves a lasting, positive impression. Specific staff members are often highlighted for their superb service, making the hotel feel like a welcoming home away from home.
While the beds receive mixed reviews with some guests finding them very comfortable and others noting they can be hard and small for couples, the overall quality of the hotel's offerings helps ensure a pleasant stay.
Lastly, the hotel's pet-friendly policies are particularly noteworthy. Pets are welcomed in all areas and thoughtful touches like dog beds and feeders without additional charges make it an ideal choice for travelers with pets.
Overall, Vizcainos Home Away stands out for its prime location, excellent amenities, cleanliness and superb staff, making it a highly recommended destination for both solo travelers and those with pets. Show more
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Categories
Dog Friendly Guest House
Listed as dog-friendly, this guesthouse provides a more intimate and potentially quieter stay for guests with dogs. Guesthouses often offer a more personal touch compared to larger hotels.
Accessible Guest House
This guesthouse offers a range of accessibility features, including an elevator, wheelchair accessibility throughout, and specific provisions like wheelchair-accessible paths, registration desk, and lounge. It also includes handrails and smooth flooring.
Small Guest House
Located on Travesía Doctor Sancho, this guesthouse offers a comfortable and intimate setting. The quiet location provides a relaxing atmosphere while still being accessible to Segovia's attractions. The home-like environment ensures a personal touch.
Guest House near Ski Resorts
Cheap Guest House
Guest House with Gym
4-Star Guest House
Room Types
Deluxe Double Room with BalconyThis double room features a spa bath. The spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Double Room with BalconyThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Small Single RoomThe single room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The single room features a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.
Double Room with BalconyThe double room features air conditioning, soundproof walls, a balcony with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.
Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.
Large Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, an electric kettle, parquet floors and a flat-screen TV. The unit has 1 bed.
About Vizcainos Home Away
License: HS40/236
Guest Reviews
Location
Vizcainos Home Away boasts an exceptional location in the heart of Segovia, celebrated by guests for its unbeatable proximity to the city's famed aqueduct. Just a minute's walk or less from this iconic landmark, the hotel is strategically positioned for easy access to Segovia's main tourist spots, historical sights and vibrant city center. Visitors appreciate the convenience of being right in the center, able to explore the city's attractions without needing transportation.
The surrounding area is lively yet allows for a peaceful stay, enabling guests to admire the aqueduct and enjoy the old town's charm. Additionally, the cleanliness, modern decor and overall comfort add to the appeal, further enhanced by the friendly and attentive staff. The central location also provides easy access to public transportation, ensuring a convenient and pleasant stay for all who visit.
Breakfast
The breakfast experience at Vizcainos Home Away has received overwhelmingly positive feedback from its guests. Many guests commend the breakfast for being very complete, varied and delicious. Praise extends to the inclusion of fresh fruit, juices, hot options like scrambled eggs and bacon and a wide selection of cold cuts, cereals and toasts.
The breakfast is often described as exceptional, superb and of high quality with guests appreciating the range of options available. The breakfast buffet is noted for its variety despite some comments indicating that the buffet is small. The early timing of breakfast and the opportunity to have coffee or tea available all day is an added convenience mentioned by guests. Some even highlight the 24-hour food service as a notable feature, allowing for coffee, juice and other beverages at any time.
Particular appreciation is given to the hotel for catering to guests with food intolerances, offering gluten-free and lactose-free options. The breakfast area is spacious and the option to enjoy breakfast on a rooftop terrace is a delightful aspect that many guests enjoy. Service during breakfast is generally well-regarded, described as enjoyable and accompanied by good hospitality.
While there are a few remarks about limited variety or repetitive offerings when staying multiple days, the vast majority of reviews emphasize the completeness, quality and enjoyment of the breakfast experience. Overall, guests seem very satisfied with the breakfast at Vizcainos Home Away, ensuring a pleasant and satisfying start to their day.
Dinner
Vizcainos Home Away offers a delightful dining experience that stands out for its convenience and hospitality. The dining room is accessible 24 hours a day, providing guests with a small but well-stocked buffet throughout the day and night. This thoughtful feature allows for unlimited enjoyment of coffee, tea, juices, yogurt, cereals, fruit and pastries at any time, making it especially accommodating for late-night cravings or early morning snacks. The dining setup includes a cozy and inviting ambiance with friendly staff on hand.
Guests appreciate the self-service food and drink options, which include complimentary coffee, tea and various snacks. For those traveling with pets, the establishment is remarkably accommodating, even offering snacks and beds for dogs. The breakfast is notably varied and well-received, described as pleasant and complete with a good selection of fresh fruit and other options.
There are multiple terraces available where one can enjoy a meal or a drink, creating a relaxed and enjoyable dining atmosphere. The connection to the bar downstairs adds an extra layer of convenience, as guests can have drinks brought up to the terrace and subsequently collected by the staff, allowing for a seamless experience.
For those who enjoy outdoor dining, options like having dinner in the interior courtyard or lunch in the patio add charm to the overall experience. Common areas equipped with games and TVs enhance the social ambiance of the dining spaces.
While the majority of feedback highlights the positives, a mention was noted regarding the desire for hot drinks in the evening, suggesting that perhaps the provision could be more comprehensive in that regard. Despite this, the overall convenience, variety and warm hospitality of the dining arrangements at Vizcainos Home Away are well-commended by its guests.
Rooms
Vizcainos Home Away offers well-maintained and modern rooms that guests consistently describe as clean, comfortable and nicely decorated. The rooms feature modern furnishings, comfortable beds and essential amenities such as fridges, air conditioning and coffee makers. Though some rooms are smaller than anticipated and can feel a bit tight, they are highly functional and cozy. Many guests appreciated the tasteful, modern decor and effective use of space.
The rooms are generally well-equipped, boasting modern bathrooms with good water pressure in the showers, smart TVs and practical storage solutions. Guests traveling with pets enjoyed special touches like doggy beds and treats.
Common areas are spacious, welcoming and beautifully decorated, offering amenities such as games, a TV and a terrace. Despite the charm and functionality of the hotel, some rooms have noise issues, either from plumbing or neighboring rooms, suggesting that soundproofing could be improved.
Overall, Vizcainos Home Away provides a pleasant stay with its clean, comfortable and well-decorated rooms, making it a good value for money despite the occasional noise issue. Guests have praised the warm hospitality of the staff and the convenience of amenities like 24-hour reception and nearby parking.
Beds
At Vizcainos Home Away, the quality and comfort of the beds receive mixed feedback from guests. Many guests praise the beds and pillows for their comfort, describing them as very comfortable, pleasant and even super comfortable. They also appreciate the supportive nature of the mattresses, which contributes to a great sleep quality. Several reviews note that the rooms themselves are comfortable, enhancing the overall stay.
However, some guests do mention that the beds can be uncomfortable and hard, particularly when shared by two people. The size of the beds is a recurring critique with beds being described as small, especially for couples. The tightness and small size of the beds seem to be a common issue for those staying longer or sharing the bed.
Despite these mixed reviews, the hotel earns praise for its good breakfast offerings and the rooms are often highlighted for their cleanliness and added comforts like air conditioning. Hence, while the bed comfort might vary from guest to guest, the overall experience at Vizcainos Home Away remains positive.
Cleanliness
Visitors to Vizcainos Home Away frequently highlight the hotel's impressive standards of cleanliness. The rooms and bathrooms are consistently described as very clean with some guests noting the facilities were spotless and in perfect condition. The entire hotel, including common areas, is well-maintained and boasts a modern, cozy atmosphere. Reviewers often comment on the newly renovated facilities, which contribute to the overall pristine environment. Staff also receive praise for their friendliness and professionalism, enhancing the welcoming and hospitable atmosphere. Despite one mention of bathroom dampness, the majority of feedback underscores the hotel's high level of cleanliness and attention to detail, making it a desirable and well-kept destination.
Staff
The overall impression of the staff at Vizcainos Home Away can be summed up in one word: exceptional. Guests frequently highlight the staff's friendliness, attentiveness and willingness to help, which seems to be a consistent theme throughout numerous reviews. The reception team, in particular, is mentioned for being both helpful and efficient with special nods to individuals like Leonor and Daniela for their excellent service.
Guests appreciate the multilingual capabilities of the staff, enhancing their professional yet warm interactions. The words "super-friendly" and "kind" are often used to describe the personnel, highlighting their approachable nature and genuine concern for guests' needs. Many guests describe the staff as being always available to assist, reflecting a high level of commitment to customer satisfaction.
Breakfast service also receives high marks with multiple mentions of its quality and variety. The dining area is praised for contributing to an overall enjoyable experience. Guests feel well cared for, pointing to the delightful balance of good service and pleasant interaction.
Moreover, the cleanliness and maintenance of the hotel, along with its excellent location, add to the appeal, but it’s the impeccable treatment and hospitality of the staff that truly stand out. Descriptions such as "a 10 out of 10" and "impeccable" suggest that the attention to detail and the warmth extended by the staff leave a lasting, positive impression, making Vizcainos Home Away a preferred choice for many travelers.
Wi-Fi
At Vizcainos Home Away, guests will appreciate the complimentary WiFi, which reaches throughout the entire building. The WiFi works fairly well, providing good connectivity to meet most needs. Additionally, the hotel offers a 24-hour open kitchen and dining room, where guests can enjoy free breakfast as well as juice, tea, milk and coffee throughout the day. Coffee and other beverages are available at any time, making it easy to grab a refreshment whenever desired. With a lovely staff enhancing the experience, Vizcainos Home Away combines convenience and comfort, despite the occasional mention of WiFi network issues.
Dog Friendly
Vizcainos Home Away in Segovia stands out as an exceptional choice for travelers with pets, offering a truly dog-friendly environment. Pets are allowed in rooms, patios and common areas, including the breakfast courtyard, ensuring that guests can share their entire stay with their furry friends. The facility provides thoughtful amenities such as dog beds, feeders and water bowls without any additional charge, a service that is typically rare and highly appreciated by guests.
The staff at Vizcainos Home Away is noted for their kindness and excellent treatment of dogs, reflecting a sincere commitment to making both pets and their owners feel comfortable. Multiple reviews highlight the hotel's ability to manage several guests with dogs simultaneously without any issues of coexistence. This pet-inclusive approach contrasts sharply with other hotels where pet accommodations are limited to inferior rooms or come with extra charges.
Guests have lauded the hotel's overall pet-friendly atmosphere, as evidenced by their readiness to admit pets, provide treats and even offer facilities in the breakfast area. While some guests found the breakfast offerings varied and plentiful, others mentioned that it could be better managed during peak times. Despite these minor criticisms, the overall consensus is that Vizcainos Home Away's attention to pet-related details greatly enhances the comfort and enjoyment of their stay, making it a perfect haven for those traveling with their pets. This hotel is particularly noted for allowing pets throughout its premises, making it a unique gem in Segovia for pet owners.
No, Vizcainos Home Away doesn't have any pool.
No, a spa isn't available at Vizcainos Home Away.
Yes, Vizcainos Home Away welcomes dogs.
No, parking facilities aren't available at Vizcainos Home Away.