Seeb23.65626300,
58.22176400,
Al Hail North, Muscat, Near Al Maha Pertol Pump(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviews'Al Hail Waves Hotel Managed By Centara' is often praised for its strategic location near the beach, offering beautiful sea views and easy access to local amenities like the Seeb Market, various dining options and essential services. The hotel's proximity to the airport and the tranquility of the neighborhood make it ideal for both short and relaxed stays.
Breakfast at the hotel receives mixed but mainly positive feedback. Guests appreciate the variety and taste of the buffet-style breakfast and commendable service from staff members like Chef Mr. Gopal and waiter Monadou. However, some feel the options are limited and sometimes basic.
Dinner at the on-site Thai restaurant generally delights guests with its delicious food and excellent service, despite occasional mentions of limited food options and overpriced drinks. The restaurant's sea view adds to the dining experience.
Rooms receive mixed reviews with praises for cleanliness, spaciousness and comfort. While many guests enjoy modern, well-equipped rooms, some report issues with the small size of standard rooms, older fittings and maintenance problems. Family rooms are particularly appreciated for their size and cleanliness.
Cleanliness is another area where the hotel generally earns positive feedback. Many guests find the property, including common areas and the pool, clean and well-maintained. However, there are occasional reports of lapses in room cleaning and maintenance.
The staff at Al Hail Waves Hotel Managed By Centara receive consistent praise for their friendliness, helpfulness and professionalism. Guests highlight exemplary hospitality from the team, especially Mr. Singh and Mr. Nasser at reception and appreciate the quick, responsive service.
The Wi-Fi experience at the hotel is mixed with some guests finding it adequate for basic tasks, while others experience poor connectivity and intermittent issues.
The rooftop pool is widely appreciated for its scenic views and relaxing atmosphere, though there are noted concerns about it not being heated, occasional cleanliness issues and instances of unexpected closures.
The hotel is considered a good choice for families with spacious and comfortable family rooms. Some suggestions include adding more family-specific amenities like additional beds and enhancing the pool area for family use.
Finally, bed quality receives mixed reviews. While some guests find the beds comfortable and conducive to a good night's sleep, others encounter issues with cleanliness and outdated bedding, which can detract from the overall comfort.
Overall, Al Hail Waves Hotel Managed By Centara is praised for its location, friendly staff and various amenities, although there are some areas that could benefit from improvements. Show more
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Categories
Hotel near Golf Courses
Situated in Al Hail North, within the Seeb area, this hotel offers convenient access to Al Mouj Golf, a prominent golf course in Muscat.
Family Friendly Hotel
Offers a clean and family-friendly environment. Located near the Seeb corniche and beaches, providing family-friendly outing options. Noted for impeccable cleanliness and systematically arranged rooms.
Hotel with Swimming Pool
Features a swimming pool. Agoda.com notes it as a top hotel in Seeb with a rooftop pool and a fitness center. It is located close to Al Hail Beach and the Seeb Souq.
Indoor Pool
Hotel with Gym
This hotel offers a fitness center for guests looking to maintain their workout routine.
Hotel with Indoor Pool
This hotel offers an indoor pool, providing a convenient and enjoyable amenity for guests. It is a great option for families and individuals looking to relax and stay active during their stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard City View TwinThe twin room is furnished with a desk and a seating area and offers air conditioning and a minibar. The unit has 1 bed.
Standard City View KingThe triple room is furnished with a desk and a seating area and features air conditioning and a minibar. The unit has 1 bed.
Standard Ocean View The triple room is furnished with a desk and a seating area and offers air conditioning and a minibar. The unit has 1 bed.
Family SuiteThe apartment is furnished with a desk and a seating area and features air conditioning and a minibar. The unit has 2 beds.
Deluxe Suite KingThe quadruple room is furnished with a desk and a seating area and provides air conditioning and a minibar. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Al Hail Waves Hotel, managed by Centara, is often praised for its strategic and convenient location. Nestled close to the beach, the hotel offers beautiful sea views and easy access to local amenities. Guests appreciate the proximity to Seeb Market, supermarkets and a variety of dining options, including Indian restaurants, sushi and Pizza Hut. The hotel is also near a gas station and car wash, adding to its convenience.
Travelers highlight the hotel's accessibility, located a short drive from the airport, making it an ideal spot for those wanting a quick stopover. The locale is described as quiet and residential, yet it's within walking distance to essential services, shopping places and food trucks.
Exploring the region is seamless due to the hotel's location, which is also close to the marina and convenient for visiting the Damaniyah islands. Although a bit far from the city center, the area's peacefulness and availability of services more than compensate for this. The location provides a perfect balance between tranquility and accessibility, ideal for both short and relaxed stays.
Breakfast
Guests at 'Al Hail Waves Hotel Managed By Centara' have mixed but predominantly positive feedback regarding the breakfast experience. Many guests found the breakfast to be delicious, particularly praising the buffet style for its variety and taste. The kitchen staff, including Chef Mr. Gopal and waiter Monadou, received commendations for their respectful service and well-prepared food. The breakfast is often described as simple, yet filling with some noting it as very good or excellent and well managed by the staff. The pleasant and helpful demeanor of the breakfast staff consistently contributed to enjoyable mornings.
However, some guests mentioned that the breakfast options were limited and could be improved to better cater to diverse tastes, especially European preferences. There were a few mentions of the breakfast being poor or too basic with insufficient options like only two types of toast and a couple of pastries. The fact that breakfast is not always included in the room package and might come at an additional cost was noted by several reviewers. Despite these critiques, the breakfast's overall quality, the scenic view from the breakfast area and the organization contributed positively to many guests' experiences.
Dinner
Dinner at Al Hail Waves Hotel Managed By Centara offers a delightful experience with most guests praising the excellent Thai restaurant on-site. The food is described as amazing and delicious, well-prepared by experienced cooks. The attentive restaurant staff consistently earn high marks for their service and friendliness, adding to the overall dining satisfaction.
While some mention limited food options and occasional unavailability of certain dishes, guests appreciate the efforts of the staff to accommodate their requests, even cooking specific meals on demand. Additionally, the hotel’s restaurant provides a great sea view, enhancing the dining experience.
Despite a few concerns regarding overpriced drinks and the restaurant being closed during certain times, the positive aspects of the food and service stand out prominently in the reviews. For those looking to explore nearby options, there are several affordable Turkish snack bars just a short walk from the hotel.
Rooms
The reviews for Al Hail Waves Hotel Managed By Centara present a mixed picture of the room conditions. Many guests appreciated the cleanliness with multiple mentions of rooms being tidy, neat and well-maintained. Some reviews highlighted that the rooms are large, spacious and equipped with comfortable bedding, contributing to an overall comfortable stay. The hotel also offers beautiful views from certain rooms, particularly those with a sea view.
Several guests found the rooms to be modern and well-equipped, often noting that they were upgraded to larger rooms, which were highly valued. Family rooms, in particular, were noted for being big and clean. The value for money aspect was also appreciated, especially in terms of room size and amenities.
However, there were frequent complaints about the small size of standard rooms, described as cramped and uncomfortable by some guests. There were also mentions of older fittings and amenities in some rooms, which detracted from the overall experience. Additionally, some rooms suffered from maintenance issues such as noisy windows, old facilities and a lack of room supplies. A few reviews mentioned discrepancies between the advertised pictures and the actual room conditions, leaving guests disappointed.
Overall, while the hotel offers clean and comfortable rooms, some guests experienced issues with room size and maintenance, highlighting the need for improvements in these areas.
Beds
Al Hail Waves Hotel Managed By Centara offers a mixed experience when it comes to their beds. Several guests found the beds to be comfortable with mentions of good bedding and a good night’s sleep. The rooms themselves were described as large and cozy with some guests appreciating the additional bed options and large king-size beds. However, there were concerns about the quality and cleanliness of the beds. Some guests reported encountering old, poor-quality beds with stains, which detracted from their comfort. Maintenance issues were also noted with several reviews pointing out that bed sheets were stained and that beds needed better upkeep. While some visitors enjoyed a comfortable rest, others found the beds uncomfortable and in need of improvement.
Cleanliness
Al Hail Waves Hotel Managed By Centara receives mixed reviews when it comes to cleanliness, but many guests have positive things to say. The hotel is frequently described as clean, neat and well-maintained. Visitors often highlight clean rooms and immaculate bathrooms as standout features. The overall cleanliness of the property, including common areas and the pool, is regularly mentioned in a positive light. Moreover, the hotel's friendly and helpful staff adds to the pleasant experience.
Several reviews emphasize the spacious and comfortable rooms, which are modern and well-equipped. Guests also compliment the hotel's excellent location and the good quality of its services and facilities. Despite a few negative mentions about dirt and required maintenance, the general sentiment about cleanliness at Al Hail Waves Hotel is favorable. This is reflected in the joy and comfort guests find in staying in a clean and organized environment. However, some isolated comments point out issues like dirty sheets, unfresh odors and occasional lapses in regular room cleaning, suggesting room for improvement.
Staff
The Al Hail Waves Hotel, Managed by Centara, garners positive feedback largely due to its exceptional staff. Guests frequently describe the hotel staff as friendly, helpful and cooperative, lauding their attentiveness and professionalism. Many reviews highlight the warm welcome and excellent hospitality extended by the entire team, including special mentions for Mr. Singh and Mr. Nasser at the reception, who are noted for their hard work and respectful demeanor. The Omani employees, in particular, receive high praise for their politeness, elegance and genuine, respectful attitudes.
Guests appreciate that staff members are skilled in languages, quick to respond to requests and go out of their way to ensure comfort. The overall treatment by the staff is described as excellent with a noticeable emphasis on respect and courteous behavior. Despite a few comments about lapses in responsiveness and the need for better training in guest reception for some staff members, the general sentiment remains positive.
Ultimately, it is the consistent friendly, respectful and accommodating nature of the staff that stands out, contributing significantly to the hotel's excellent value for money and the positive experiences of its guests.
Wi-Fi
The Wi-Fi experience at Al Hail Waves Hotel Managed By Centara has been mixed. Guests appreciated being able to work comfortably from their rooms, indicating a functional internet connection for basic tasks. However, there were multiple mentions of poor or intermittent Wi-Fi with some facing difficulty in connecting or experiencing a weak network. Temporary unavailability of the wireless access point was also noted. Despite these issues, some guests did find the connection adequate for their needs.
Pool
The pool at Al Hail Waves Hotel Managed By Centara is widely appreciated for its beauty and scenic views. Many guests highlighted the rooftop pool, which offers an amazing panorama, making it a favorite spot for couples and families. The swimming pool is generally perceived as nice, clean and very relaxing with an added advantage of a peaceful environment. Several reviews commend the pool for being well-maintained and located in a prime spot above the gym, which adds to its appeal.
However, some reviews indicate areas for improvement. Issues such as the pool not being heated, cold water and occasional lapses in cleanliness were noted. The pool also lacked air conditioning, making the pool area quite hot at times. There were a few instances of the pool being closed unexpectedly and some visitors found the water to be a bit dirty and in need of better upkeep.
Despite these setbacks, the presence of a pool, including both an indoor option with a sea view and a rooftop one with a panoramic view, adds significant value to the hotel’s amenities. Overall, the pool facilities offer a relaxing and enjoyable experience, though they could benefit from more consistent maintenance and clearer communication regarding operating hours.
Family
Al Hail Waves Hotel Managed By Centara is a fitting choice for families seeking a clean and family-friendly environment. The hotel offers nice family rooms, which are well-regarded for their suitability and comfort, though some mention that an additional child's bed might be necessary. The location is suitable and the overall accommodation is considered beautiful and perfect for family stays. Recommendations highlight the hotel as highly recommended for family visits, though there's a suggestion for improved attention to family-specific amenities such as the pool area. Despite these minor points, the hotel remains a top choice for families traveling to the area.
Yes, Al Hail Waves Hotel Managed By Centara has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Al Hail Waves Hotel Managed By Centara.
No, Al Hail Waves Hotel Managed By Centara doesn't allow dogs.
No, parking facilities aren't available at Al Hail Waves Hotel Managed By Centara.
Yes, Al Hail Waves Hotel Managed By Centara has a gym.