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Hardwick Hall Hotel

Sedgefield , Sedgefield (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHardwick Hall Hotel is a beautiful and elegant hotel set in a stunning country location with immaculate grounds, beautiful gardens and tranquil lake views. The hotel is conveniently situated for attending functions, going to the races and exploring the surrounding open parkland. The rooms are spacious and well-presented with comfortable beds and quality linens. The staff are friendly, helpful and go above and beyond to ensure a pleasant stay. The dining experience is mixed with some guests raving about the exceptional food quality and others disappointed with the limited menu choices and high prices. The breakfast experience also received mixed reviews with some guests praising the excellent selection and quality of food, while others found it underwhelming. The cleanliness of the hotel is also mixed with some guests reporting issues such as mould and dusty skirtings, while others praised the cleanliness of the hotel. Overall, while some guests found the hotel overpriced and not worth the money, others found it exceptional and said they would stay again.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.

Deluxe Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin/double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views.

Premier Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as lake views. The unit offers 1 bed.

Three-Bedroom Suite This suite's special feature is the hot tub. This spacious suite includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Boasting a terrace, this suite also offers a tea and coffee maker, a seating area and a flat-screen TV. The unit has 3 beds.

About Hardwick Hall Hotel

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Guest Reviews

8.3

Very Good

Location

The location of Hardwick Hall Hotel is truly breathtaking. Guests are enamoured with the immaculate grounds, beautiful gardens and tranquil lake views. It's the perfect location for a peaceful and relaxing getaway. The hotel is conveniently situated for attending functions, going to the races and even as a pit stop on a long journey. The stunning country setting and historic old house make for a lovely spot to explore the surrounding open parkland with plenty of walks to go on. The views from the rooms facing the lake are amazing and many rooms overlook the beautiful Hardwick Park. It's no wonder guests rave about the superb location and beautiful setting. The only downside noted by guests is that it can be difficult to get a taxi to and from the hotel. Overall, the location of Hardwick Hall Hotel is a definite highlight of any stay.

Breakfast

Guests had mixed opinions about the breakfast at Hardwick Hall Hotel. Some guests raved about the breakfast experience, praising the excellent selection and quality of food, as well as the attentive staff. Dishes like the full English breakfast were described as freshly cooked and delicious. Guests also enjoyed the spacious room and bathroom that came with their stay. However, some guests found the breakfast underwhelming, citing issues such as poor service, uninspired cold buffet options and disappointing bacon. Other concerns included limited options for yogurts, fruit and juices and even finding green eggs and lukewarm beans. Some guests expressed frustration with not receiving the advertised breakfast inclusion in their booking and dealing with prices they found a bit steep. Despite these negative opinions, others found the breakfast experience to be very good or great.

Dinner

The dining experience at Hardwick Hall Hotel appears to be a mixed bag with some guests raving about the exceptional food quality and others disappointed with the limited menu choices and high prices. Many enjoyed meals in the Rib Room restaurant, which was described as "spectacular" and "very good". Some guests found the positioning of the dining room lacking in atmosphere, while others praised the well-prepared food and great service. The bar food was deemed delicious and good value for money, while the breakfast was described as "strange" with some items running out. Despite some negative reviews, many guests overall enjoyed lovely evening meals and commended the catering.

Rooms

The Hardwick Hall Hotel offers a range of lovely and spacious rooms, some with beautiful views of the lake and grounds. The beds are large and comfortable with quality linens and the bathrooms are spacious and well-equipped, including a large bathtub and multijet shower. Most guests found their rooms to be exceptionally clean and well-presented and many praised the great value for money. The elegant hotel is set in stunning surroundings with some guests going for walks in the grounds. However, some rooms were found to be dated or in need of refurbishment and a few guests experienced issues with noise and deliveries. Overall, the accommodation is of a high standard with many guests describing their rooms as fabulous or fantastic.

Beds

If you're looking for a comfortable night's sleep, the Hardwick Hall Hotel won't disappoint. From big beds to fab sized beds and even 6' beds, guests rave about the size and comfort of the mattresses and linens. One guest even described the bed as "really comfy and clean." Another guest appreciated the great sized room with comfy beds, noting that the bed was very large and reasonably comfortable. However, there were a few reports of uncomfortable beds, including one guest who described a bed that dipped in the middle. But overall, the comfort of the bed and size of the deluxe rooms were highly praised. Even though one guest reported bad stains on the bed, most guests described the beds as clean and the linens as great quality. The rooms themselves were also noted to be spacious with one guest describing a lovely room with a big comfy bed. So rest easy knowing that the Hardwick Hall Hotel has got you covered when it comes to a good night's sleep.

Cleanliness

The Hardwick Hall Hotel has mixed reviews when it comes to cleanliness. While some guests reported issues such as mould in the shower, dusty skirtings and spiderwebs, many others praised the cleanliness of the hotel, describing it as "spotless," "exceptionally clean" and "lovely and clean." The staff were also complimented for being friendly and maintaining a clean environment. Some rooms were described as spacious and well-presented with fabulous views of the park. However, there were also reports of tired and poorly maintained rooms with stained carpets and chipped baths in need of refurbishment. Guests also noted dirty crockery and tables in the restaurant and some reported issues with cleanliness in the bathrooms, such as dead flies and hair in the shower. Despite some negative reviews, many guests still found the hotel clean and comfortable overall.

Staff

Reviews of the staff at Hardwick Hall Hotel are overwhelmingly positive with many guests noting the friendliness and helpfulness of the staff members. From check-in to check-out, there are always plenty of smiling, happy team members around to assist in any way necessary. Many guests highlight particular staff members by name, such as Zoe on reception, who is described as "absolutely amazing." Even those who didn't have a great impression of the reception staff note that other staff members, including those in the restaurant and bar, were excellent. The breakfast staff is also frequently mentioned for their friendliness and attentiveness. Guests appreciate that the staff go above and beyond to ensure a pleasant stay with many noting that customer service is top-notch. The atmosphere and service of the hotel are compared positively to that of a well-run Victorian smart hotel of the 19th century.

4 Star

Hardwick Hall Hotel has received a mix of positive and negative reviews from guests. Many raved about the friendly staff who were helpful and efficient from checking in to checking out. The hotel itself is elegant and set in a beautiful country location, providing a lovely backdrop for a birthday celebration or an overnight stay. Guests enjoyed the restaurant, which had great food and the good breakfast we offer. The accommodation quality was generally comfortable, but some guests were underwhelmed or disappointed with their rooms, which needed updating. One guest also reported that rowdy guests disturbed their sleep, so management should handle such situations. While some deemed the hotel overpriced and not worth the money, others found it exceptional and said they would stay again.

No, Hardwick Hall Hotel doesn't have any pool.

No, a spa isn't available at Hardwick Hall Hotel.

No, Hardwick Hall Hotel doesn't allow dogs.

Yes, parking facilities are available at Hardwick Hall Hotel.

No, Hardwick Hall Hotel doesn't have a gym.

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