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Summary of reviewsThe Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG receives a multitude of positive reviews, largely attributed to its strategic location and commendable services. Situated close to the NASA Space Center and Kemah Boardwalk, the hotel offers easy access to some of the Houston area's major attractions, appealing to both families and cruise travelers. Guests appreciate the variety of nearby dining options and enjoy the quiet ambiance away from the main roadway.
The hotel’s breakfast generally leans towards positive feedback, with guests noting the diversity of fresh and delicious offerings, including hot items like eggs and sausage, alongside a friendly breakfast staff. However, some guests pointed out minor critiques regarding the variety and quality of certain items.
Room accommodations impress with their spaciousness and cleanliness, reinforcing a comfortable stay. The rooms come equipped with useful amenities such as microwaves, mini-fridges, and Keurig coffee makers. The tranquil setting and proximity to the sea further enhance the experience for visitors.
Cleanliness is frequently mentioned as a strong suit, with guests praising the spotless environment throughout the hotel—from the lobby and breakfast area to the rooms and hallways. Despite a few minor issues, such as limited garbage cans, the hotel maintains a high standard of cleanliness and creates a welcoming atmosphere.
Guests often highlight the staff’s exceptional friendliness and professionalism. The front desk staff, notably individuals like Jessica and Larry, are commended for their helpful and pleasant demeanor, greatly enhancing the guest experience.
Moreover, the beds are a standout feature, noted for their comfort and quality, contributing to a restful night’s sleep. While a few reviews mention beds being too soft or having minor issues, the overall consensus is that they are highly comfortable.
Combining convenient location, cleanliness, comfortable accommodations, and a friendly staff, the Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG emerges as a preferred choice for travelers visiting the Gulf Coast and its attractions. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThe spacious double room features air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Queen Room with Two Queen BedsThe spacious double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
King Suite - Non-SmokingThe suite features air conditioning, as well as a private bathroom boasting a bath or a shower. This suite offers a flat-screen TV. The unit has 2 beds.
Standard RoomThis double room features a private bathroom and air conditioning. The unit offers 1 bed.
Standard King Room with Roll-In Shower - Communications AccessThe spacious double room offers air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard King Room with Transfer Shower - Communications AccessThe spacious double room offers air conditioning, as well as a private bathroom boasting a shower. This double room features a flat-screen TV. The unit has 1 bed.
Suite - Disability Access Roll in Shower/Non-SmokingThe suite provides air conditioning, as well as a private bathroom featuring a shower. This suite features a flat-screen TV. The unit offers 2 beds.
One-Bedroom Suite - Hearing AccessibleThe suite features air conditioning, as well as a private bathroom boasting a shower. The unit has 2 beds.
Queen Room with Two Queen Beds - Disability Access Hearing Accessible - Roll-In ShowerThe spacious double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Room with Two Beds - Hearing Accessible - Non-SmokingThe spacious double room features air conditioning, as well as a private bathroom boasting a bath or a shower. This double room offers a flat-screen TV. The unit has 2 beds.
Queen Suite with Two Queen Beds - Non-SmokingThis suite features air conditioning and a flat-screen TV. The unit has 2 beds.
Queen Room with Accessible Roll In Shower - Non-SmokingThis double room features air conditioning and a flat-screen TV. The unit has 3 beds.
Suite with Hearing Accessible Roll in Shower/Non-SmokingThis suite offers air conditioning and a flat-screen TV. The unit has 2 beds.
Queen Suite - Hearing AccessibleThe suite provides air conditioning. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
The Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG boasts a strategic location that has been warmly received by guests, particularly for those planning to explore the Houston area's prime attractions. Situated conveniently close to the renowned NASA Space Center and the vibrant Kemah Boardwalk, it offers easy access for visitors eager to delve into space exploration and enjoy seaside entertainment. Guests find the hotel ideally positioned for those embarking on a cruise departure or looking to visit nearby local attractions and shopping areas. The surrounding area also features an array of dining options, including fast food outlets and restaurants, providing culinary delights that enhance the visitor experience.
This proximity to key tourist destinations is coupled with excellent amenities, creating a comfortable base for families and individuals alike. Guests frequently note the seamless integration of amenities, availability of a satisfying breakfast, and commendable hotel cleanliness, adding to the hotel's appeal. The quiet ambiance away from the main roadway contributes to a peaceful stay, while the friendly staff receive praise for their welcoming hospitality. Overall, the hotel's favorable location and accompanying services make it a preferred choice for travelers exploring NASA and the Gulf Coast's alluring attractions.
Breakfast
The breakfast experience at Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG presents a mixed bag, leaning towards the positive side. Guests appreciate the range of options available, highlighting the deliciousness and freshness of the offerings, as well as the abundance of choices, including a complimentary breakfast that caters to various tastes with eggs, sausage, bread, cereal, and pastries. Some guests were pleased with the unique touch of chocolate milk and a filling grab-and-go option. The staff in the breakfast area also received praise for their friendliness.
However, not all feedback is positive, as several guests noted issues with variety and quality, such as rubbery eggs and old-tasting sausage, with coffee receiving specific critiques. The breakfast area occasionally faced organization issues and shortages of basic items like yogurt and bread. The busy ambiance and cleanliness also drew some criticism, but the overall sentiment reflected a decent start to the day, fitting for many travelers seeking convenience and a hassle-free morning meal.
Rooms
The Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG consistently impresses guests with its spacious and comfortable accommodations. Reviews highlight the large, clean rooms, often noting how comfortable and well-maintained they are. Guests frequently mention the welcoming atmosphere of the lobby and the attentive, friendly front desk staff, which further enhances the experience. The rooms are equipped with useful amenities such as microwaves, mini-fridges, and Keurig coffee makers, though some guests have encountered occasional issues with the mini-fridge. Overall, the hotel is praised for delivering clean, spacious rooms with comfortable beds and fluffy pillows. Additionally, its proximity to the sea is appreciated, making it a charming place to stay for both leisure and business travelers.
Beds
At the Holiday Inn Express & Suites in Houston NASA - Boardwalk Area, guests consistently highlight the exceptional comfort of the beds as one of the standout features of their stay. Most reviews commend the beds for being extremely comfortable, noting them as super comfy, soft yet firm, and even the best night sleep some have had in a while. Many guests find the king-size beds spacious and enjoy the quality of the fluffy pillows, which contribute to a restful night's sleep. Rooms are often praised for their cleanliness, which combines with the comfortable bedding to enhance the overall experience. However, a few guests mentioned issues, such as beds being too soft or in need of replacement, and some stained pillows. Despite these minor setbacks, the general consensus is that the hotel provides a satisfying sleep environment, with its comfortable beds as a key highlight.
Cleanliness
Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG is consistently praised for its cleanliness across guest reviews. The hotel exudes a welcoming atmosphere with its fresh and spotless environment. Visitors frequently note the exceptional cleanliness of the facilities, from the lobby and breakfast area to the rooms and hallways. The accommodation embodies a sense of freshness and tidiness that contributes to a calm and quiet setting. Sheets and beds are clean and comfortable, enhancing the overall comfort of the stay. Guests also appreciate the modern and well-maintained condition of the facilities, reflecting careful upkeep.
While a few reviews mention minor issues such as limited garbage can availability and infrequent room cleanings during extended stays, the overwhelming consensus highlights the immaculate state of the property. The establishment presents a clean and inviting ambiance throughout, creating a positive first impression upon entry. Additionally, the newly built nature of the hotel complements its clean and pristine presentation. Staff are noted for being friendly and accommodating, adding to the positive experience.
Overall, Holiday Inn Express & Suites is recognized as a clean and quiet place to stay, offering great comfort and a convenient location for accessing local attractions and shopping options.
Staff
At Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG, the staff consistently receive high praise for their friendliness and professionalism. Guests frequently comment on the welcoming atmosphere created by the attentive and accommodating employees. The front desk team is often highlighted for their exceptional service, with specific mentions of their helpfulness, pleasant demeanor, and efficiency. Staff members like Jessica and Larry are remembered fondly for their delightful personalities and professional conduct. Additionally, the cleaning staff and other attendants are noted for their courteousness and efficiency, contributing to a clean and comfortable stay. Overall, the emphasis on warm interactions and attentive service makes the staff a standout feature of this hotel, enhancing the guest experience significantly.
Yes, Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG.
No, Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG.
Yes, Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG has a gym.