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Summary of reviewsVilla Cuprum enjoys an enviable location in the heart of the city, attracting guests who value convenience, with easy access to restaurants, transportation, and shopping options. The hotel’s central yet tranquil setting appeals to those seeking a peaceful retreat amid city life. Guests commend the friendly service and welcoming staff, contributing to a comfortable atmosphere. A highlight of the stay is the hearty breakfast selection, featuring a varied buffet with fresh bread, scrambled eggs, sausages, and beverages, allowing guests to start their day on a delightful note.
Rooms at Villa Cuprum are praised for their cleanliness and maintenance, though they lack some amenities and suffer from outdated decor. Despite these challenges, guests appreciate the spaciousness of certain rooms and the property's overall alignment with online portrayals. The staff is often celebrated for their friendliness and politeness, ensuring that guests feel welcomed and supported throughout their stay. This dedication is exemplified by a 24/7 reception service.
Cleanliness is a cornerstone of guest satisfaction, with the hotel maintaining a high standard. Clean towels, linens, and well-kept bathrooms contribute to a neat and inviting atmosphere. While some maintenance issues arise, they are infrequent and do not detract significantly from the positive guest experience.
The beds receive mixed feedback, with many guests enjoying comfortable mattresses and clean linens for a restful sleep. However, there are occasional reports of discomfort due to overly soft or worn mattresses, indicating room for improvement to enhance consistency.
Overall, Villa Cuprum stands out for its superb location, excellent service, and high cleanliness standards, making it a popular choice for travelers seeking a central and comfortable stay.
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