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Summary of reviewsBest Western Premier Airporthotel Fontane BERlin is recognized for its strategic location, just 20 minutes by car from Berlin Brandenburg Airport (BER). It is ideal for travelers with vehicles, owing to its excellent highway access, though it might be less convenient for those relying on public transport due to its somewhat isolated setting. The hotel's proximity to the airport makes it a practical choice for travelers with early flights or business engagements in the southern part of Berlin, despite minor noise complaints from rooms facing the street.
Guests frequently commend the hotel for its extensive and diverse breakfast spread, which is described as delicious and abundant. The quality of the breakfast justifies its price and the friendly staff contribute to a pleasant start to the day. Dinner, although receiving mixed feedback, generally garners praise for the quality of food and friendly service, particularly when the restaurant is operational.
The rooms are frequently highlighted for their spaciousness, cleanliness and comfort. They offer ample space, large bathrooms and comfortable beds, making them suitable for both leisure and business travelers. While there are minor noise concerns and occasional maintenance issues, the overall guest experience in the rooms remains positive. The hotel's dedication to cleanliness is evident with guests repeatedly noting the high standards maintained throughout the property.
The hotel's staff is a standout feature, consistently praised for their friendliness, professionalism and attentiveness. Their efficiency and welcoming nature significantly enhance the overall guest experience, making visitors feel well-cared for during their stay.
However, the spa facilities receive mixed reviews. While the sauna is appreciated for its availability and cleanliness, recurring issues with non-functional amenities like the whirlpool and steam bath limit the overall spa experience.
Parking options are varied with free spaces available around the hotel and a paid underground garage. Guests appreciate the availability but note that free parking can be limited, making the paid option a convenient, though sometimes costly, alternative. The addition of a charging option for electric vehicles is noted, albeit limited.
For families, the hotel offers accommodating options with family rooms and perks like children staying for free up to a certain age. Though there are no extra beds provided and room configurations may require planning, the hotel generally caters well to short family stays.
Beds at the hotel receive positive feedback for comfort, though there are occasional notes on firmness and outdated mattresses. Business travelers find the hotel highly suitable, appreciating its location, services and price-performance ratio, making it a favored choice for both short and extended stays.
Overall, Best Western Premier Airporthotel Fontane BERlin offers a comfortable, clean and convenient stay, particularly for travelers with specific needs related to airport proximity and business engagements. While some areas like the spa and parking could see improvements, the hotel's strong points in breakfast offerings, room comfort, cleanliness and exceptional staff service make it a solid choice for many types of travelers. Show more
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Dog Friendly Hotel
While specific pet policies are not detailed, Best Western hotels often accommodate pets.
Hotel with Parking
The hotel provides a large underground parking garage and offers free parking spaces for cars, buses, and vans, in addition to a paid parking option.
EV charging stations
Hotel with EV Charging Stations
Offering EV charging capabilities, this hotel is a convenient option for travelers with electric cars, especially near the airport. Charging is available on the property.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double RoomBright room with satellite TV, a work desk and a private bathroom with hairdryer.
Superior Double RoomBright room with satellite TV, a work desk and a private bathroom with hairdryer.
More spacious than the Standard Double Room. Also includes a kitchenette.
Family RoomSpacious suite with satellite TV, a work desk and a private bathroom with hairdryer.
Also includes a seating area.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a safe deposit box.
SuiteThis suite has a private bathroom and a tea and coffee maker. The unit has 4 beds.
Deluxe Double RoomThis double room has a private bathroom and a tea and coffee maker.
Guest Reviews
8.0
Very Good
Location
Best Western Premier Airporthotel Fontane BERlin boasts a convenient location for those prioritizing proximity to Berlin Brandenburg Airport (BER), being around 20 minutes away by car. The hotel is strategically positioned on the southern outskirts of Berlin and benefits from excellent highway access, making it ideal for travelers with their own vehicles. Guests appreciate the ease of reaching both the airport and the city center via the nearby highways.
However, the hotel's location has mixed reviews regarding its suitability for visitors relying on public transport with some noting the difficulty of accessing the hotel by bus or train. It's situated in a residential area, a bit off the beaten track, which can be less convenient for those looking to explore Berlin without a car.
The sound insulation from the busy highway in front of the hotel could be improved, as guests have mentioned traffic noise in rooms facing the street. Despite this, many find the location to be relatively quiet and the convenience for airport access outweighs the noise concerns for some.
Ultimately, Best Western Premier Airporthotel Fontane BERlin is well-suited for travelers with early flights, those with activities in the south of Berlin or anyone needing swift access to the airport. While it may not be the best choice for city explorers without a vehicle, its strategic location near the highway and the airport makes it a practical choice for specific needs.
Breakfast
The breakfast at Best Western Premier Airporthotel Fontane BERlin generally receives high praise from guests. Many reviews highlight the extensive and varied selection, describing it as abundant, rich and delicious. The buffet includes fresh fruit and a wide array of options, ensuring that it meets diverse tastes and preferences. Friendly and helpful staff members contribute to a pleasant breakfast experience. Guests appreciate the longer breakfast hours on Sundays and the appealing buffet setup. Although some found the breakfast to be pricey at 17 euros per person, most agree that the quality and diversity justify the cost. Overall, the hotel provides a delightful and satisfying start to the day with its impressive breakfast offerings.
Dinner
Guests at the Best Western Premier Airporthotel Fontane BERlin have shared mixed experiences regarding dinner at the hotel's restaurant. Many praised the quality of the food, describing their meals as very delicious, tasty and recommendable. Some highlighted the restaurant's great value for money and nice dinner menu. The burger received particular commendation for both the food quality and service. There was positive feedback about the friendly and excellent staff contributing to a pleasant dining experience.
On the downside, several guests noted limitations such as the restaurant being shut on weekends and evenings, despite being advertised otherwise. The bar services were also restricted, available only from Monday to Thursday with no options for drinks or snacks during the day or weekends. Some reviews mentioned the lack of variety with only one desert option and a limited menu, sometimes reduced to a buffet that was described as subpar.
While the dinner at times received mixed reviews for its quality, the breakfast offerings were often highlighted as excellent. Despite some inconsistencies, the overall sentiment leaned positively towards the food quality and friendly service when the restaurant was operational.
Rooms
The rooms at Best Western Premier Airporthotel Fontane BERlin receive generally positive feedback from guests, emphasizing their spaciousness and cleanliness. Guests appreciate the size of the rooms and the bathrooms, describing them as large, well-equipped and comfortable. The rooms are often noted to be clean and well-presented, creating a pleasant environment for visitors.
A significant number of reviews highlight the comfort of the beds and the ample space provided in the rooms. Business travelers also find the facilities adequate for their needs, appreciating the quiet atmosphere, especially in rooms facing away from the main road, which are described as pleasantly quiet.
However, there are some minor issues guests pointed out, such as occasional noise in rooms facing the street or the highway and isolated instances of maintenance problems like non-functioning heating or broken sockets. Despite these minor flaws, the overall impression of the rooms remains positive with the cleanliness, spaciousness and comfort of accommodations being consistently praised.
Additional amenities such as large bathrooms, air conditioning and simple yet modern decor add to the overall satisfactory experience of staying at this hotel. Friendly and efficient staff also contribute positively to the guest experience, ensuring a comfortable and pleasant stay.
Beds
The beds at Best Western Premier Airporthotel Fontane BERlin received mixed feedback from guests with a predominant emphasis on comfort. Many reviewers praised the beds, describing them as comfortable, very comfortable and even super comfortable. Some highlighted the beds as being among the most comfortable they had experienced and noted the large size, contributing to a restful sleep. A recurring positive term was "top beds," reflecting generally high satisfaction.
However, there were a few criticisms. Some guests found the beds too firm, while a couple of reviews mentioned that the mattresses felt old and saggy. There were isolated instances where guests had issues with bed configurations, such as receiving single beds instead of a double or missing an extra bed for kids. Additionally, a guest had to use earplugs due to the proximity to the highway.
Overall, the beds at this hotel are largely well-regarded for their comfort and size, though a few aspects could be improved to meet all guests' expectations.
Cleanliness
Best Western Premier Airporthotel Fontane BERlin consistently earns high marks for cleanliness from its guests. Visitors frequently describe the rooms as very clean, spacious and modern. They appreciate the high cleanliness level maintained throughout the hotel, from the bathrooms to the common areas. Words like clean and welcoming, clean and safe and extremely clean are often used to convey their satisfaction.
While there are minor mentions of areas needing improvement, such as a dirty bathroom door or wardrobe covering, the overall impression remains overwhelmingly positive. Guests highlight the hotel's well-maintained condition and the staff's responsiveness, including the option to have rooms cleaned in the afternoon upon request. The hotel's neat and cozy ambiance is a recurring theme, making it a reliable choice for travelers prioritizing cleanliness.
Staff
The 'Best Western Premier Airporthotel Fontane BERlin' is consistently praised for its exceptional staff with guests frequently highlighting their friendliness and professionalism. The team at the reception, including young, accommodating staff members, ensures a smooth and efficient check-in process. Many reviews note the attentiveness and helpful nature of the personnel, emphasizing how welcoming they are in all areas of the hotel. Particular commendations go to individuals like Luidmyla at breakfast for providing top-tier service.
Guests mention the courteous and polite demeanor of the staff with a strong focus on service orientation and attentiveness. The hotel's reception and bar staff are repeatedly described as fantastic and the team's consistent friendliness and responsiveness contribute significantly to the overall positive experience. Despite a few isolated incidents of dissatisfaction, the overwhelmingly positive feedback about the staff underscores their dedication to making guests feel welcomed and cared for during their stay.
Spa
The spa at Best Western Premier Airporthotel Fontane BERlin is described as a clean and pleasant facility with a good wellness area. Guests appreciate the cleanliness of the sauna and the fact that it can be available until midnight. The sauna area itself is nice and generally well-received.
However, there have been multiple reports of limited spa access and non-functional amenities. The whirlpool has been repeatedly mentioned as closed, empty or out of order. Additionally, some guests have found the steam bath without its steam function and the bio sauna broken. Occasionally, the entire wellness area, including the fitness room and sauna, has been closed for renovation.
While the available sauna service garners positive comments, the recurring closures and non-operational features like the whirlpool and steam bath seem to limit the overall spa experience.
Parking
The Best Western Premier Airporthotel Fontane BERlin offers a range of parking options for its guests, though experiences with parking have varied. Many guests appreciated the availability of free parking spaces around the hotel and noted that it was possible to find complimentary parking spots directly in front of the property. The hotel also features an underground parking garage, which costs €12 per day, a fee some found to be fair while others considered it expensive.
While free parking is an advantage, it is noted that spaces can be limited and finding a spot, especially for taller vehicles or at night, can be challenging. The hotel provides a paid underground garage as an alternative, which many found convenient despite the cost. Additionally, there is a charging option for electric vehicles, though it is limited to a regular socket.
Overall, guests seem to appreciate the availability of various parking options but have highlighted that there is room for improvement in managing the parking situation more effectively, especially given the limited free spaces and the expenses associated with the underground garage.
Family
The Best Western Premier Airporthotel Fontane BERlin appears to cater reasonably well to families looking for a short stay. Their family rooms, though facing the main road, are designed to accommodate children up to 12 years old without extra charge. A nice perk for families is that children up to this age can stay for free, making it more budget-friendly. Additionally, some guests were pleasantly surprised with free upgrades to three-bed rooms, which can provide a more convenient and comfortable stay. However, it's worth noting that the hotel does not offer extra beds for families, which may require careful planning for larger families. Despite these minor inconveniences, the hotel's location is praised as ideal for family visits. Those considering a stay with children should weigh these factors when making a reservation to ensure it meets their needs.
Business
Best Western Premier Airporthotel Fontane BERlin stands out as a commendable choice for business travelers. Guests highlight its suitability for appointment-based travel, making it an ideal location for business stays. Visitors emphasize the hotel's alignment with their professional needs, marking it as perfect for both short one-day and extended business trips. The price-performance ratio receives particular praise, especially pertinent during challenging times like the Corona pandemic. Many business travelers consider it their preferred accommodation spot when in Berlin, indicating consistent satisfaction with its services and facilities.
No, Best Western Premier Airporthotel Berlin doesn't have any pool.
No, a spa isn't available at Best Western Premier Airporthotel Berlin.
Yes, Best Western Premier Airporthotel Berlin welcomes dogs.
Yes, parking facilities are available at Best Western Premier Airporthotel Berlin.
Yes, Best Western Premier Airporthotel Berlin has a gym.