Berghotel Steiger - Erzgebirge

Schneeberg 50.59296900, 12.63554000 , Oberer Krankenhausweg 2a (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBerghotel Steiger, located in the serene Erzgebirge region, offers guests a charming retreat with breathtaking views of Schneeberg and the iconic St. Wolfgang Church. Its picturesque location is perfect for outdoor enthusiasts, especially those who enjoy hiking, and dog owners, thanks to its thoughtful amenities for pets. The tranquil ambiance is further enhanced by friendly staff who ensure a warm welcome and comfortable stay.

The hotel serves a largely satisfying breakfast that is hearty, rich, and plentiful, showcasing high-quality local sausage products, fresh bread, and a variety of other options, all complemented by attentive and friendly service. Dinner at the hotel receives praise for its delicious, home-cooked meals, although there are occasional mentions of the price not aligning with taste or portion sizes. Guests appreciate the variety and affordability of the meals, although some note a shift from traditional cuisine to simpler fare.

While the rooms at Berghotel Steiger are spacious and clean, guests frequently comment on their dated appearance, with worn-out furnishings and outdated decor. Despite these drawbacks, many guests find the accommodations cozy and the staff's friendliness further enhances their experience. Cleanliness also has mixed reviews; while beds and showers are clean, some maintenance issues like mold and stuck fans need attention.

The exceptionally friendly and accommodating staff is a highlight, providing warm and helpful service that contributes to the hotel's inviting atmosphere. Their consideration of guests with pets is particularly noted, making it a popular choice for those traveling with dogs. The hotel extends its hospitality to canine companions with a dedicated wellness area and allows pets in the dining areas, creating a unique experience for dog enthusiasts.

Overall, Berghotel Steiger emerges as a delightful choice for guests who value a beautiful location, friendly service, and dog-friendly amenities, though it may benefit from updates in room furnishings and bedding to enhance comfort further.
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Hotel with Parking
Located in Schneeberg, this hotel offers parking. Its location in the Erzgebirge provides scenic views and convenient parking for guests.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

3-Star Hotel

Room Types
Single Room Homelike room with a TV, work desk, and private bathroom.

Double Room Cosily furnished room with a TV, desk, private bathroom and free WiFi. Some rooms offer a view of the town.

Triple Room A seating area with a flat-screen TV, a desk and a private bathroom are featured in this triple room. The unit offers 2 beds.

Small Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.

Superior Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.

Guest Reviews
7.2
Good
Location
Nestled in a serene and picturesque setting, Berghotel Steiger in the Erzgebirge region offers a stunning retreat with its remarkable location. Positioned slightly off the beaten path, the hotel provides a breathtaking view over the charming town of Schneeberg, including the iconic St. Wolfgang Church. The area around the hotel is ideal for outdoor enthusiasts, particularly for those who enjoy hiking, as there are trails conveniently accessible. The tranquil ambiance of the hotel is complemented by friendly staff and a cozy atmosphere, creating a welcoming environment for all guests. Additionally, the hotel stands out as an excellent choice for dog owners, thanks to its thoughtful amenities geared towards four-legged companions. While the décor might reflect a more traditional style, the spectacular views and peaceful surroundings more than make up for it, ensuring a delightful stay at this beautifully located property.

Breakfast
Nestled in the picturesque Erzgebirge region, Berghotel Steiger offers guests a largely satisfying breakfast experience that often garners praise. Many visitors are impressed by the excellent quality of the breakfast, which is described as hearty, rich, and plentiful, providing a great start to the day. A wide selection caters to various tastes, with fresh and carefully arranged dishes. The assortment includes delightful sausage products from local butchers, fresh bread, rolls, fruits, and vegetables. Egg preparations, such as scrambled eggs with chives and soft-boiled eggs, and a variety of teas add to the meal's appeal.

Despite the generally positive feedback, some reviews note limitations in the selection if visiting for breakfast after 9:00 AM. Additionally, a few guests found the offerings to be merely adequate or acceptable. Nevertheless, the breakfast staff is often praised for their attentiveness and friendly service, contributing to an enjoyable dining atmosphere.

Overall, the breakfast at Berghotel Steiger is well-regarded for its quality and variety, making it a memorable part of the guest experience, especially with added perks like free parking and a welcoming environment for dogs.

Dinner
Berghotel Steiger in the Erzgebirge offers a mixed dining experience, with many guests praising the dinner options. Visitors frequently highlight the excellent home-cooked meals and delicious food, noting that both the dishes and drinks receive high marks for their quality. The satisfaction with the freshly prepared meals, which are personalized to diners' preferences, contributes positively to the dining experience. The menu's diverse offerings are appreciated, especially its appeal to both human guests and their four-legged companions, with the selection often deemed excellent in taste and quite affordable.

However, some diners feel that the price-performance ratio does not always meet expectations. There are mentions of the high prices not matching the taste or portion sizes, with some describing the offerings as bland or basic, occasionally misaligned with the traditional cuisine once advertised. Some guests find the switch to simpler dishes, such as burgers and fries, a departure from the traditional fare they anticipated. Despite varying opinions, the overall consensus leans towards favorable dining with room for improvement in aligning taste and pricing.

Rooms
Berghotel Steiger - Erzgebirge offers a mixed experience for travelers seeking accommodations in a serene setting. Guests frequently highlight the cleanliness of the rooms, noting that despite their aging appearance, they maintain a cozy atmosphere. The rooms are described as spacious, providing adequate space for a comfortable stay, with bathrooms that allow ease of movement for two people. The staff is recognized for their friendliness, contributing positively to the overall experience.

However, the hotel's outdated decor and furnishings are often pointed out, with elements such as worn-out carpets, saggy mattresses, and old wardrobes leaving much to be desired. While some guests find the rooms simple yet adequate, others mention that a renovation is overdue, with issues like musty smells, stained carpets, and mold in the showers detracting from the overall appeal. The bathrooms, although clean, feature somewhat awkward designs, with some guests noting that the showers are unnecessarily small.

Despite being an older establishment, Berghotel Steiger exudes a certain charm, though improvements in room coziness and care in decoration would greatly enhance guest satisfaction. Overall, it's a suitable choice for those who prioritize cleanliness and space over modern amenities.

Beds
Guests at the Berghotel Steiger - Erzgebirge have mixed feelings about the beds. Some found the beds to be adequate, while others had less favorable experiences, citing issues with worn-out mattresses that sag and squeak. It seems that multiple reviews suggest the mattresses are in need of replacement, affecting the overall comfort level during their stay. The aging furniture and carpet flooring may also contribute to the less-than-ideal sleeping conditions, particularly for allergy sufferers. Overall, while a few guests found the beds to be acceptable, there is a consistent call for updates and improvements in this area to enhance comfort.

Cleanliness
Berghotel Steiger - Erzgebirge offers a mixed experience when it comes to cleanliness, as per guest reviews. The hotel boasts clean beds and a very clean, new shower cubicle, which are appreciated by guests. The staff is noted for being friendly, contributing positively to the overall experience, especially for guests traveling with dogs. However, several reports suggest areas for improvement. The bathrooms, though sometimes relatively clean, often have issues such as hair and lint from previous guests and smeared mirrors, indicating a need for more thorough cleaning. Mold in the bathroom and a stuck fan due to unmaintained dust further highlight the need for urgent attention to cleanliness. Some rooms suffer from outdated furnishings and unwelcoming smells, which can detract from the otherwise beautiful view offered by the location. While the sanitary area is generally tidy and clean, the overall room cleanliness could be better, requiring more consistent maintenance to meet guest expectations.

Staff
Berghotel Steiger in the Erzgebirge region has certainly made an impression with its exceptionally friendly and accommodating staff. The team is consistently noted for their warmth and helpfulness, striving to fulfill every request whenever possible. Guests frequently mention feeling welcomed upon arrival, contributing to an overall comfortable and pleasant stay. The staff's amiable nature extends beyond the usual hospitality, as they are particularly praised for their thoughtful consideration of guests with pets, making it an ideal choice for those traveling with dogs. Additionally, the hotel's restaurant receives accolades not just for its delicious food, but also for the friendliness of its service. Even on casual days, such as Sundays, the staff maintains a friendly demeanor, ensuring that every guest feels at home. Despite occasional mentions of staff needing to improve their mood, the overwhelming sentiment is that the Berghotel Steiger's staff significantly enhances the guest experience, encouraging visitors to return.

Dog Friendly
Berghotel Steiger - Erzgebirge emerges as a highly recommended destination for dog owners, offering a unique experience that caters to the needs of both human and canine guests. This hotel is a dream for dog enthusiasts, characterized by its exceptional level of hospitality towards four-legged visitors. The dedicated staff ensures that dogs are well pampered throughout their stay, creating a welcoming and comfortable environment for both pets and their owners.

Guests are delighted by the hotel's thoughtful approach to accommodating dogs, with facilities that allow pets to accompany their owners during breakfast and dinner in the restaurant. Additionally, an innovative wellness area is available for dogs, further reflecting the hotel's commitment to providing a comprehensive and enjoyable experience for canine companions.

While the furnishings and certain aspects of the hotel may appear somewhat dated, visitors find the overall concept and offerings for dogs to be sensational, particularly in relation to the affordable pricing. The attention to detail in catering to the needs of dogs is prominently noted, making Berghotel Steiger a perfect choice for travelers seeking a harmonious balance between relaxation and dog-friendly amenities.

The beautiful location complemented by the warm and welcoming operators adds to the appeal, although it is especially the focus on dogs that distinguishes this hotel. Ideal for both two and four-legged friends, Berghotel Steiger offers "everything a dog's heart desires," and leaves guests, especially those traveling with dogs, thoroughly satisfied with their choice.


No, Berghotel Steiger - Erzgebirge doesn't have any pool.

No, a spa isn't available at Berghotel Steiger - Erzgebirge.

Yes, Berghotel Steiger - Erzgebirge welcomes dogs.

Yes, parking facilities are available at Berghotel Steiger - Erzgebirge.

No, Berghotel Steiger - Erzgebirge doesn't have a gym.

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