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Summary of reviewsThe Comfort Suites Chicago O'Hare Airport receives commendable reviews, notably for its strategic location and exceptional service. Conveniently positioned near O'Hare International Airport, the hotel is ideal for both layovers and quick access to flights. Its efficient shuttle service adds to the ease, offering smooth transfers to the airport and the nearby Rosemont train station. Guests appreciate the proximity to dining and shopping options, as well as major highways and downtown Chicago, making it a prime choice for travelers.
The hotel's complimentary breakfast is favorably mentioned for its variety and quality, featuring hot items and fresh coffee, which guests find particularly enjoyable. Dining is further enhanced by the hotel's connection to Pizzeria Uno, known for delicious deep-dish pizzas, adding a comforting dining option without the need to venture far. Rooms are praised for their cleanliness, spaciousness, and comfortable beds, which contribute to a restful stay. Families find the suite layout with separate living areas especially accommodating.
The hotel's high standard of cleanliness and friendly staff are known to create a welcoming and pleasant atmosphere. Staff members are frequently highlighted for their helpfulness and professionalism, enhancing the overall guest experience. While the WiFi can be inconsistent, and parking comes at an extra cost, the overall amenities and service offer a great value.
The Comfort Suites Chicago O'Hare Airport is recognized as a reliable, budget-friendly choice, particularly for business travelers seeking convenience near the airport, and families needing ample space and a kid-friendly environment. Overall, the hotel stands out as a practical and enjoyable accommodation option, leaving a positive impression on visitors. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Room Types
King SuiteThis room includes a seating area with a sofa bed and a work desk.
Double Suite with Two Double Beds - Non SmokingThis suite includes a seating area with a sofa bed and a work desk.
King Suite - Disability Access/Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer.
King Suite - Non-Smoking (4 Adults)Featuring air conditioning, a tea and coffee maker and a safe deposit box, this suite includes a private bathroom.
Guest Reviews
7.9
Good
Location
'Comfort Suites Chicago O'Hare Airport' boasts an exceptional location for travelers seeking convenience and accessibility. Situated in close proximity to O'Hare International Airport, it's an ideal choice for those in need of a layover spot or catching a next-day flight. The hotel's efficient shuttle service enhances accessibility, offering hassle-free transfers to the airport and nearby train stations, notably the Rosemont station.
Guests appreciate the hotel's strategic position, which allows easy access not only to the airport but also to the lively downtown area and interstate highways. The presence of numerous dining and shopping options within walking distance adds to its appeal, with supermarkets, a variety of restaurants, and a shopping strip just steps away. The locality is described as pleasant and not overly congested, providing a comfortable atmosphere for visitors.
The hotel's clean and spacious rooms, coupled with friendly staff and attractive amenities such as free breakfast and an onsite restaurant, make it a valuable choice. With convenient connections to public transport and major city attractions, 'Comfort Suites Chicago O'Hare Airport' stands out as a prime option for both business and leisure travelers.
Breakfast
The Comfort Suites Chicago O'Hare Airport offers a complimentary breakfast that is generally well-received by guests. Many reviews highlight the breakfast as good, featuring a varied selection and ample servings, with some considering it one of the best hotel breakfasts they've had. The breakfast includes a range of hot options such as eggs, sausage, and potatoes, alongside cereals, pastries, yogurt, fruits, and both orange and cranberry juice, ensuring a thorough start to the day. Hot beverages like coffee are also appreciated.
Several reviews describe the breakfast as very good, tasty, and even exceptional, with some noting standout items like gluten-free options and delicious lemon muffins. A few guests particularly enjoyed the fresh and delicious coffee accompanying their meals. The breakfast service, running from 6 am to 9 am, is a convenient feature that families, including children, have found enjoyable.
However, there are suggestions for improvement. Some guests mention the need for more variety, particularly fruits and vegetables, and point out that the selection can sometimes be limited or repetitive. A few comments describe the breakfast as just okay, indicating that while it covers essential items, it may not meet higher expectations in terms of diversity. Overall, the breakfast service adds value to the guests' stay, offering a decent start to the day with its pleasant variety and comforting hot options.
Dinner
Comfort Suites Chicago O'Hare Airport offers convenient dining options that have generally received positive feedback from guests. The hotel is connected to the popular Pizzeria Uno, making it easy for travelers to enjoy a meal without leaving the building. Many guests rave about the delicious and authentic deep-dish pizzas served at Uno, with some describing the experience as fabulous. The pizza place is noted for its convenience and comforting atmosphere, complete with a separate room featuring a TV and couch, allowing for a relaxed dining experience. Despite some mixed opinions on specific dishes and service, the overall culinary experience at Uno is appreciated by visitors.
In addition to the on-site dining, there's also a very good restaurant across the street, providing guests with more variety and options for dinner. For those looking to unwind, a good bar is located next door, ideal for enjoying a meal and beverage in a casual setting. The proximity to these dining venues ensures guests have multiple choices for a satisfying meal, contributing positively to their stay. Although the area surrounding the hotel may not feel entirely safe to everyone, the ease of access to quality meals within and near the hotel adds to the comfort and convenience of staying at the Comfort Suites Chicago O'Hare Airport.
Rooms
Many guests have praised the rooms at Comfort Suites Chicago O'Hare Airport for their spaciousness, describing them as large, comfortable, and well-suited for families. They have highlighted the cleanliness as a consistent feature, appreciating the diligent upkeep of the rooms and common areas. The beds have been frequently mentioned as comfortable, contributing to a restful stay. Rooms are equipped with convenient amenities, such as microwaves, fridges, and high-power air conditioners, providing practicality and comfort for guests.
Several reviewers have noted that the suite layout, with its separate living area, adds a nice touch, offering privacy and space that is ideal for families or groups. Despite some mentioning that the decor is slightly dated, and incidents of occasional wear and tear, these do not appear to detract significantly from the overall positive impression of the accommodations. The staff service and included amenities such as the airport shuttle and breakfast are additional positives that guests appreciate, making Comfort Suites Chicago O'Hare Airport a comfortable and practical choice for travelers.
Beds
The reviews of Comfort Suites Chicago O'Hare Airport consistently highlight the main beds as a key strength, with guests frequently describing them as comfortable, super comfy, and even plush. Visitors often appreciate the cleanliness and pleasant condition of the beds, noting soft, clean bedding and good quality large beds that contribute to a restful stay. The king-sized beds receive particular praise for their comfort and size, making them a standout feature. However, feedback indicates a significant gap between the main beds and the condition of the sofa beds. The latter are criticized for being uncomfortable, with issues such as thin mattresses, squeaky frames, and even unpleasant smells. Overall, while the traditional beds offer a great night's sleep, those considering using the sofa beds might want to be mindful of these observations.
Cleanliness
Comfort Suites Chicago O'Hare Airport consistently impresses visitors with its high standards of cleanliness and welcoming atmosphere. Guests frequently highlight the immaculate and well-maintained facilities, with rooms described as clean, cozy, and adequately equipped. The attentive housekeeping staff ensure that linens are fresh and the overall cleanliness is praised. Many visitors note the clean and comfortable rooms as a standout feature, often pointing out the tidiness of bathrooms and the fresh scent that permeates the spaces.
While the building might be older, it is very well-kept, and this does not detract from the overall experience. The hotel also accommodates pets, yet the cleanliness remains impeccable. Guests appreciate the spacious rooms and convenient location, adding that the cleanliness makes it a good starting point for sightseeing in Chicago. Despite the occasional mention of an odour or outdated aspects, the hotel's cleanliness and friendly service leave a positive impression on many travelers. Staff friendliness and a pleasant environment further enhance the stay, making it a reliable choice for those seeking a clean and comfortable lodging near O'Hare Airport.
Staff
When visiting Comfort Suites Chicago O'Hare Airport, travelers can expect exceptional service from the hotel staff. Across numerous reviews, the staff is frequently described as friendly, helpful, and accommodating, often going above and beyond to ensure guests have a pleasant stay. Whether at the reception desk or managing the shuttle service, employees consistently provide excellent customer service. Reviews highlight the reliability and warmth of shuttle drivers like Shirley and Mike, who are noted for their brilliant service. Both the front desk and the breakfast room staff have received commendations for their professionalism, attentiveness, and willingness to assist with any guest requests.
The staff's kindness and welcoming demeanor create a hospitable environment, making guests feel at ease during their stay. On occasion, some feedback mentions less-than-ideal interactions; however, these instances are exceptions rather than the norm. Overall, the helpful and courteous staff significantly contribute to the hotel's reputation for cleanliness and comfort, enhancing the positive experience for visitors.
Wi-Fi
While many travelers have encountered issues with the WiFi at Comfort Suites Chicago O'Hare Airport, some found the internet experience to be satisfactory or even good. The complimentary aspect of the service is appreciated, though it's noted that the free internet offering appears to have limitations. Connectivity varies, with some guests experiencing consistent service, while others struggle with frequent disconnections and low signal strength, particularly in rooms. Despite instances where the internet was reported to be reliable, there are recurring reports of poor WiFi performance, constant dropouts, and limited reception in certain areas. Overall, while there are positive mentions of decent service, many guests have found room for improvement in the hotel's internet connectivity.
Parking
Guests at Comfort Suites Chicago O'Hare Airport have mixed feelings about the parking situation. Positively highlighted features include the on-site parking, which is noted for being conveniently located and safe, with a well-lit and roomy lot. Some guests appreciated the ease of parking and check-in. However, the parking comes at a cost of $15 to $18 per night, which many guests found frustrating and an unexpected expense, as it was not clearly disclosed during booking. The necessity of paying for parking, especially when events like weddings resulted in full lots, was a point of contention, with some guests emphasizing that they had never experienced similar charges at other hotels. Despite the availability of street parking and the convenience of a free airport shuttle, the additional parking fees left some guests dissatisfied with their stay.
Family
Comfort Suites Chicago O'Hare Airport offers a welcoming environment for families looking for a comfortable stay. The spacious rooms are well-suited for families, providing ample space that enhances the overall experience. Many guests appreciate the hotel's ability to accommodate larger families, making it a suitable choice for those traveling with children. The setup often includes a living area, which adds to the convenience and comfort, allowing for relaxation after a day of exploring.
The hotel is notably kid-friendly, with complimentary breakfast proving to be a hit among the youngsters. This feature allows families to start their day off right with a satisfying meal. Moreover, despite occasional wedding receptions, the hotel remains pleasantly quiet, offering a peaceful retreat for families navigating a busy schedule.
Although there are some concerns about the sofa beds not being ideal for sleeping, the king suite stands out as a perfect option for those needing extra space. The staff is consistently praised for their friendliness and assistance, adding to the positive experience for families. This helps ease minor inconveniences, such as the necessity to set up sofa beds upon arrival.
Overall, Comfort Suites Chicago O’Hare Airport succeeds in providing a comfortable and accommodating stay for families, making it a solid choice for those traveling with children.
3 Star
Comfort Suites Chicago O'Hare Airport offers travelers a reliable and budget-friendly option near the airport. Guests frequently highlight its suitability for both short and long layovers, making it a convenient choice for those on the move. Praised as an excellent cheap option, the hotel provides a good cost-benefit ratio, balancing affordability with adequate services. Its strategic location is appreciated by those traveling to or through Chicago. Despite some mentions of poor service, the hotel consistently meets guest expectations, making it a solid choice for a comfortable stay. Overall, it leaves a positive impression and comes highly recommended for its practicality and affordability.
Business
Comfort Suites Chicago O'Hare Airport emerges as an ideal choice for business travelers, particularly those attending conferences or exhibitions. Its strategic location near O'Hare Airport provides an efficient base for those needing quick access to flights or seeking a comfortable rest before continuing their journey. The hotel excels in convenience, offering a dependable shuttle service that transports guests to the airport and the nearby convention center. For trade show attendees, the shuttle's frequent schedule is a major plus, ensuring seamless travel arrangements.
The accommodations are described as spacious and comfortable, appealing to business travelers who require a pleasant environment to relax or work. Additionally, the hotel is commended for its professional and courteous staff, enhancing the overall experience for guests. On-site amenities like the business center and restaurant add further value, while the complimentary breakfast is a highlight for many visitors. This combination of factors makes Comfort Suites Chicago O'Hare Airport an attractive option for those seeking a blend of comfort, convenience, and affordability during their business travels.
No, Comfort Suites Chicago O'Hare Airport doesn't have any pool.
No, a spa isn't available at Comfort Suites Chicago O'Hare Airport.
Yes, Comfort Suites Chicago O'Hare Airport welcomes dogs.
Yes, parking facilities are available at Comfort Suites Chicago O'Hare Airport.
Yes, Comfort Suites Chicago O'Hare Airport has a gym.