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Summary of reviewsQuality Inn Schenectady - Albany is highly regarded for its strategic location, offering convenient proximity to both the NY Thruway and downtown Schenectady. This makes it an ideal stop for travelers on road trips or those visiting the city’s attractions. Guests appreciate nearby popular dining spots like Redwood Diner and frequently commend the hotel’s safe environment, which enhances its appeal.
The breakfast offerings receive positive feedback for their variety and quality, with a well-stocked buffet including waffles, eggs, sausages, cereals, and more. Although there are occasional mentions of issues with food temperature or missing fruit, the overall breakfast experience is satisfactory, supported by a welcoming dining atmosphere and attentive staff.
Rooms are often described as spacious and clean, providing comfortable beds and practical amenities like refrigerators and microwaves, ensuring a restful and convenient stay. While minor issues such as unpleasant smells or worn furniture are noted, the majority of guests find the accommodations reliable and quiet, perfect for a short visit.
Cleanliness receives substantial praise, with many mentioning tidy and well-maintained environments throughout the hotel, including bathrooms and the pool area. Although a few areas require minor maintenance, the overall impression remains positive, contributing to a fulfilling guest experience.
The staff stands out for their friendliness and helpfulness, with the front desk team particularly noted for their professionalism and smooth handling of processes. Personalized service from staff members like Jen further contributes to a welcoming atmosphere. Despite a rare mention of less accommodating service, the staff's overall hospitality and assistance enhance the value for money, making them a key highlight of Quality Inn Schenectady - Albany. Show more
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Categories
Hotel with Parking
The hotel offers free on-site parking. Reviews from guests specifically mention the ease of finding ample parking.
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Room - Non-SmokingThe spacious twin/double room offers a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
Double Room with Two Double Beds - Accessible/Non-SmokingThe quadruple room provides a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThe spacious double room offers a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 1 bed.
Quadruple Room with Two Queen Beds - Non SmokingThe quadruple room provides air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Quality Inn Schenectady - Albany boasts a strategic and convenient location that appeals to travelers for various reasons. Situated close to the I-90, it offers easy access to the NY Thruway, making it a strategically positioned stop for road trips and those traveling to or from Boston. The hotel's proximity to downtown Schenectady, just a ten-minute drive away, makes it a practical choice for visitors seeking easy reach to the city’s offerings.
Guests appreciate its location near popular local spots like the Redwood Diner and find it advantageous for visiting relatives in the area. The hotel is also noted for providing a safe environment, thus adding an additional layer of comfort to its appeal. In reviews, visitors have frequently recognized the clean and comfortable rooms, complemented by a courteous reception service and a well-maintained pool area. Overall, Quality Inn Schenectady provides a well-rounded experience that aligns well with the needs of travelers passing through or visiting the local region.
Breakfast
The breakfast at Quality Inn Schenectady - Albany generally receives positive remarks from guests, with many highlighting the range and quality of options available. A well-stocked buffet features staples like waffles, eggs, and sausages, ensuring a hearty start to the day. Besides the hot items, guests can enjoy cereals, yogurts, bagels, and more for a fulfilling meal. The variety extends to breakfast meats, potatoes, and toast or bagel options, contributing to a diverse spread. While some guests note occasional issues with food temperature and freshness, and others mention missing fruit options, the breakfast overall tends to meet expectations. Those who enjoy warm choices, such as make-your-own-waffles, find the offerings satisfactory. The dining area receives praise for the abundance of options and supportive staff, creating a welcoming atmosphere for morning meals.
Rooms
Quality Inn Schenectady - Albany offers rooms that guests often describe as spacious, providing ample space for relaxation. Many visitors have noted the comfortable beds and clean environment, which contribute to a restful night's sleep. The rooms are equipped with practical amenities like a refrigerator and microwave, enhancing convenience during the stay. A majority of guests appreciate the quietness of the rooms, making it a suitable choice for those seeking a peaceful retreat.
However, it's important to acknowledge some recurring issues to maintain transparency. A few guests have mentioned unpleasant smells, ranging from cigarette smoke to mold, which might detract from the otherwise positive experience. Instances of less-than-ideal conditions, such as peeling ceilings or worn-out furniture, have also been observed. Despite these occasional drawbacks, many guests still consider the accommodations reliable and commend the cleanliness and space offered by the hotel rooms. Overall, Quality Inn Schenectady - Albany tends to fulfill the fundamental needs for a comfortable stay, particularly for short visits.
Cleanliness
At Quality Inn Schenectady - Albany, guests primarily praised the hotel's cleanliness, highlighting various areas within the establishment. Many visitors found their rooms to be very clean, often emphasizing the comfort and spaciousness that accompanied this tidiness. The bathrooms also received positive mentions for their cleanliness, contributing to an overall sense of well-kept facilities. Guests appreciated the pool area for being well-maintained and tidy, adding to a satisfying experience during their stay. However, a few reviewers noted specific concerns about the need for some maintenance and alarming hygiene issues in certain areas. Overall, the majority of reviews express satisfaction with the cleanliness and upkeep of the hotel, presenting it as a quiet and helpful establishment with comfortable accommodations.
Staff
The staff at Quality Inn Schenectady - Albany consistently garners high praise for their friendliness and helpfulness, leaving a positive impression on many guests. The front desk employees, in particular, are noted for their professionalism and politeness, making check-in and check-out processes smooth and hassle-free. Jen, a staff member mentioned by name, is recognized for her helpful suggestions, indicating a personalized level of service. While there's a mention of a less accommodating staff member, the overarching theme among reviews is that the staff is very accommodating, welcoming, and hospitable. Their kindness and the value for money they help offer further enhance the guest experience, making the staff a standout aspect of the hotel.
Yes, Quality Inn Schenectady - Albany has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quality Inn Schenectady - Albany.
No, Quality Inn Schenectady - Albany doesn't allow dogs.
Yes, parking facilities are available at Quality Inn Schenectady - Albany.