NH Collection Gent, nestled in the heart of Ghent, offers an exceptional location that delights tourists with its proximity to the historical center. Major attractions, restaurants, bars, beautiful canals and picturesque cafés are just a short stroll away. The hotel's strategic placement near the city hall and Belfry is perfect for exploring Ghent's medieval charm on foot. Additionally, its closeness to public transport and convenience of underground parking further enhance its appeal, making it a prime spot for visitors.
The hotel's breakfast is highly praised for its extensive variety and delicious offerings, catering to a wide range of dietary preferences, including vegan and gluten-free options. Guests appreciate the abundance of choices and the welcoming environment, despite occasional comments on the cost.
NH Collection Gent's breakfast is considered one of its standout features.
On-site dining experiences are mixed with some guests enjoying excellent dinners and friendly service at the bar, while others found the food quality to be disappointing and overpriced. Frequent restaurant closures and limited menu options were additional points of criticism. However, the bar service, good beer and pleasant atmosphere received positive remarks.
Rooms at
NH Collection Gent are noted for their spaciousness, comfort and cleanliness with several recently renovated and modernly equipped rooms enhancing the guest experience. Some rooms offer exceptional city views. However, feedback also highlighted outdated furniture, stained carpets and poor sound insulation in certain rooms, indicating a need for consistent renovation.
Cleanliness across the hotel is generally well-maintained with rooms frequently described as spotless. The high hygiene standards significantly contribute to a positive stay, despite some noted issues with the condition of carpets and furnishings.
The staff at
NH Collection Gent are commended for their friendliness, helpfulness and multilingual capabilities. Guests appreciate the efficient and courteous service, particularly at the reception, contributing to an overall enjoyable experience.
Free WiFi is available throughout the hotel, receiving mixed reviews. While it is often fast and reliable in public areas, some guests experience connectivity issues in the rooms.
The spa and gym facilities receive mixed feedback with guests appreciating the sauna but noting occasional unavailability and a need for maintenance. The gym's organization and cleanliness also drew some criticism.
Parking at the hotel is convenient with an underground garage and EV charging stations, though some guests find the daily fee steep and the entrance hard to locate. Nonetheless, the secure parking is a significant convenience for guests.
NH Collection Gent is highly regarded as a family-friendly hotel, offering spacious rooms, accommodating staff and practical amenities for children. The hotel's central location and nearby tram stops add to its suitability for family trips. Despite minor noise issues from nearby nightlife, the hotel remains a top choice for families.
Overall,
NH Collection Gent offers a memorable and convenient stay with its prime location, exceptional breakfast, friendly staff and comprehensive amenities. While some areas require improvement, the hotel remains a popular choice for both tourists and families visiting Ghent.