4-Star HotelLocated in Schwarzenberg, this hotel offers a comfortable stay and is praised for its hospitality. It provides well-maintained rooms and a welcoming atmosphere.
Show more
Summary of reviews related to the '4 Star' categoryHotel Neustädter Hof has received mixed reviews regarding its four-star rating, facilities and services. Many guests feel that the hotel does not meet the standards expected from a four-star establishment. There are consistent mentions that the breakfast quality and service do not align with four-star expectations, lacking welcoming staff and personal touches such as being guided to a table with coffee or tea options. The absence of an elevator to some floors and the need for significant modernization further detracts from the four-star status.
However, there are positive notes about the hotel. Some guests describe their experience as exceptional, highlighting great service and food. Despite the critical feedback, the occasional commendation for service suggests there are redeeming aspects to this hotel, but overall, improvements in facilities and service are needed to truly justify a four-star rating.
Show moreRead review summaries for all categories
