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Summary of reviewsThe Chapel House Hotel is a charming establishment that impresses guests with its prime location and welcoming atmosphere. Situated conveniently near the beach and town center, it offers easy access to Scarborough's attractions and public transport options, providing an ideal balance of peacefulness and proximity to bustling spots. The breakfast experience is consistently praised, with high-quality, locally sourced produce and cooked-to-order options garnering rave reviews for taste and value. Guests describe the dining experience, though primarily focused on breakfast, as delightful, with staff serving up exceptional service and warmth.
Accommodations at the hotel are spacious and impeccably clean, blending modern amenities with the building's original character. Comfortable beds are frequently highlighted, contributing to restful stays. Despite occasional noise from the street, the overall quality of the rooms remains high, supported by the hotel's beautiful architecture and attention to cleanliness. The staff enhance the guest experience with their friendly and helpful demeanor, ensuring visitors feel welcome and valued throughout their stay.
The hotel offers free WiFi, which is generally considered reliable, though some guests have noted variability in connectivity during their visits. Nonetheless, this minor issue is overshadowed by the hotel's overall comfort and service. While The Chapel House Hotel may operate under a self-service model, efficient management and clear pre-arrival instructions make for a smooth experience. Many guests consider the quality on par with higher-end establishments, thanks to excellent service and value for money.
Overall, The Chapel House Hotel is celebrated for its comfort, charm, and quality, making it a favored choice for a relaxing and satisfying stay in Scarborough. Show more
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi access, a crucial amenity for guests needing to stay connected during their visit.
Enjoy seamless internet access throughout your stay.
4-Star Hotel
The hotel provides a comfortable stay with good service. The rooms are well-maintained, and the location offers easy access to local attractions.
Hotel for Honeymoon
Small Hotel
Room Types
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV.
Superior King RoomOffering free toiletries, this double room includes a private bathroom with a bath. This double room features a tea and coffee maker, heating and a flat-screen TV.
King SuiteFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower. This double room has a tea and coffee maker, heating and a flat-screen TV.
Superior Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath. This triple room features a tea and coffee maker, heating, flat-screen TV, as well as chocolate for guests.
Triple Room with Private BathroomGuests will have a special experience as this triple room offers a fireplace. The triple room has a private bathroom equipped with a bath and a shower. This triple room features a tea and coffee maker, heating, TV with cable channels, as well as chocolate for guests.
Deluxe Double Room with BathOffering free toiletries, this double room includes a private bathroom with a bath. The double room offers a flat-screen TV, a tea and coffee maker, a seating area and a sofa.
Guest Reviews
8.7
Very Good
Location
The Chapel House Hotel boasts an enviable location that consistently impresses its guests. Conveniently situated near the beach and the town center, the hotel offers easy access to both the South Bay and local attractions, making it an excellent choice for those looking to explore the area. Guests appreciate the hotel's proximity to public transport options, such as bus stops and the train station, further enhancing its accessibility. The area around the hotel is described as peaceful, yet it remains just a short walk from bustling shops and cafes, perfect for visitors who enjoy a quieter stay while still being close to the action. Although the location may require a bit of a downhill walk for beach-goers, it’s generally viewed as very manageable and worthwhile for the centrality offered. The combination of the hotel's ideal positioning and welcoming atmosphere makes it a compelling choice for a visit to Scarborough.
Breakfast
The Chapel House Hotel stands out for its consistently praised breakfast experience by guests. Words like superb, exceptional, and amazing appear frequently in descriptions, emphasizing the high quality and variety offered. Locally sourced fresh produce is a highlight, with thoughtful discussions on the deliciously cooked dishes like the creme brûlée porridge, poached eggs, and vegetarian examples. Guests also appreciate the best bacon and sausages described as the finest they've had in a long time, with cooked-to-order options ensuring freshness. The breakfast is not just about taste but also value, with many noting its reasonable pricing and generous portions. The service accompanies the meal seamlessly, thanks to friendly and attentive staff, often leading to enjoyable conversations with the hotel's owners. Critics have noted the absence of breakfast for some bookings, yet those who experience the meal frequently acclaim it as a standout aspect of their stay, often describing it as not to be missed. Whether it's a traditional English breakfast or with modern twists, the hotel ensures guests start their day with memorable flavors and a touch of local charm.
Dinner
The Chapel House Hotel offers a delightful experience when it comes to dining, with guests consistently praising the quality of the food. Dinner at the hotel stands out for its exceptional taste and good service, leaving a positive impression on visitors. While the restaurant is primarily open for breakfast, those who had the chance to enjoy dinner there described the meals as very good, with the Friday offerings being particularly exceptional. Despite the limitations of the restaurant's operating hours and the lack of in-room dining options, the overall dining experience at the hotel remains a highlight for many. The hotel itself is described as very nice, with comfortable accommodations in an ideal location. Though the absence of a bar or restaurant for dinner and limited nearby options pose some challenges, the pleasant ambiance of the bar area adds to the positive aspects of the hotel. The staff also receive commendation for their helpfulness and friendly service.
Rooms
The Chapel House Hotel consistently impresses guests with its spacious and clean accommodations. Many reviews highlight the sizable rooms, often described as massive and perfect for families. The beds are universally praised for their comfort, contributing to the restful experience that visitors enjoy. The rooms blend modern amenities with the building's original character, presenting a tasteful decoration style that resonates well with guests. The hotel's cleanliness does not go unnoticed, with several observations regarding rooms being spotless and well-kept. While some rooms face a busy street, which can occasionally lead to noise issues, the overall quality of the rooms remains high. Guests appreciate the property's beautiful architecture and convenient location, making it an ideal choice for a comfortable stay.
Beds
The Chapel House Hotel consistently impresses guests with its remarkably comfortable beds, with many describing them as large, super comfy, and even massive. Guests frequently praise the beds, noting that they contribute to restful sleep and memorable stays. The hotel offers a mix of standard and king-size beds, with some reviews noting spacious four-poster options that add a touch of elegance. The rooms are described as clean and spacious, further enhancing the comfort level. Additionally, amenities such as excellent showers, good quality towels, and reliable in-room facilities complement the overall experience. While there are occasional mentions of discomfort with bed joins or personal preferences regarding mattress softness, these are outweighed by the predominantly positive feedback. The emphasis on comfort makes The Chapel House Hotel a favored choice for those seeking a relaxing and satisfying stay.
Cleanliness
The Chapel House Hotel stands out for its impeccable cleanliness, consistently receiving praise for its spotless rooms and pristine surroundings. Guests frequently highlight the hotel as being very clean and modern, with stylish interiors that make for a comfortable stay. The friendly and helpful staff contribute to the positive guest experience, ensuring that each visitor feels welcomed and well cared for. Rooms are not only spacious and tidy but also beautifully decorated, featuring comfortable beds and well-maintained bathrooms with hot water. Despite being situated on a fairly busy road, the hotel's soundproofing and provision of ear plugs help maintain a peaceful environment. Travelers appreciate the attention to detail, from spotless linens to clean carpets, underscoring the hotel's commitment to maintaining high standards of cleanliness throughout the property.
Staff
The Chapel House Hotel boasts an exceptional team that has consistently garnered praise from its guests. Visitors frequently describe the staff as friendly, helpful, and welcoming, creating an inviting atmosphere from the moment guests arrive. The team goes above and beyond to ensure a pleasant experience, demonstrating professionalism and attentiveness throughout each stay. Notably, the owners are highlighted for their warm communication and accommodating nature, making interactions a delight. Whether it's providing exceptional breakfasts or proactive service, the staff’s commitment to guest satisfaction is evident. Their enthusiasm, local knowledge, and engaging conversations add a personal touch to each visit, ensuring that every guest feels valued and cared for. Overall, the staff at Chapel House Hotel are celebrated for their dedication and ability to make each stay memorable and enjoyable.
Wi-Fi
The Chapel House Hotel offers a mixed experience when it comes to WiFi connectivity. Guests have reported positive aspects, with remarks about the WiFi working well at a good speed and being free of charge. Some have found the WiFi service to be faultless and brilliant, noting its effectiveness across all locations within the hotel premises. However, there are mentions of challenges, such as needing to find the WiFi password at reception rather than in the rooms, and instances where the WiFi was unreliable or did not work at all. While some praise the WiFi service, others have noted variability during their visits, indicating room for improvement in ensuring consistent connectivity for all guests.
4 Star
The Chapel House Hotel has carved a niche for itself in the boutique hotel segment, offering a unique blend of charm and quality. While some expectations of a traditional staffed service may not be met, the self-service model is efficiently managed with clear instructions provided before arrival. Guests highlight the excellent service and value for money, which enhances the overall experience. The rooms are generally considered to be of a high standard, with some guests even describing the quality as five-star. The location adds to its appeal, providing guests with excellent accessibility to surrounding attractions. With good quality rooms and an excellent breakfast, Chapel House Hotel is often recommended as a must-visit destination. Despite some mixed opinions on its star rating, it stands out as a delightful find for those seeking a comfortable and memorable stay.
No, The Chapel House doesn't have any pool.
No, a spa isn't available at The Chapel House.
No, The Chapel House doesn't allow dogs.
No, parking facilities aren't available at The Chapel House.