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Summary of reviewsThe Palace Hill Hotel receives widespread acclaim for its ideal location, nestled in the heart of Scarborough's picturesque old town. Guests appreciate the hotel's proximity to the seafront, beaches, shopping areas, and local amenities, making it an excellent base for exploring the area. The availability of a free parking permit further enhances the convenience of its location, despite minor concerns about occasional traffic noise.
Breakfast at the hotel is highly praised when available, with guests highlighting the excellent quality and variety of the meals. Although recent interruptions due to the arrival of a newborn have led some guests to explore nearby cafes, the hotel's breakfast offerings have left a lasting impression and promise future delightful experiences.
The hotel's rooms are consistently celebrated for their cleanliness, comfort, and modern decor. Guests find the rooms beautifully decorated and well-maintained, offering a cozy and quiet retreat. Even smaller rooms are described as comfortable and inviting. The hotel's high standards of cleanliness are echoed throughout the property, with meticulous upkeep and stylish furnishings enhancing the overall ambiance.
The staff at Palace Hill Hotel are frequently commended for their warmth and hospitality. Hosts Adam and Tip, along with the hotel's owners, are recognized for their friendliness and dedication to guest satisfaction, creating an inviting atmosphere that makes visitors feel welcome and well cared for.
Finally, the hotel's beds receive special mention for their exceptional comfort, contributing to restful nights for guests. High-quality bed linens and towels add a touch of luxury, while the highly-rated electric showers complement the excellent accommodations.
Overall, Palace Hill Hotel presents a charming, clean, and comfortable stay, marked by an excellent location, friendly staff, and quality amenities that collectively create an enjoyable experience for travelers. Show more
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Categories
Historic Guest House
Cheap Guest House
Guest House for Adults Only
Small Guest House
3-Star Guest House
Room Types
Twin RoomThis room can accommodate a maximum of 2 people. Twin rooms are either a double bed and a single bed, or 2 single beds, depending on availability.
This room features a Freeview TV, tea/coffee making facilities and an en-suite bathroom. Free WiFi is included.
Deluxe Double RoomThis spacious room features an en-suite shower room, free WiFi, a Freeview TV with DVD player, and tea/coffee making facilities.
Some family rooms have a double bed and a single bed, some have double bed and a fold out camp bed. Depending on availability at time of booking.
Please note this room can accommodate up to 2 adults and 1 child aged 15 years or younger.
Double RoomSpacious, tastefully decorated room with en suite shower room, double bed and either bunk beds or single bed and fold out bed. Also includes towels and basic toiletries, bedside cabinets, desk and chair, lamps, tea/coffee making facilities, central heating, Freeview TV and free Wi-Fi.
Rooms are either a double bed and bunk beds, or double bed, single bed, toddler bed or foldout camp bed. Depending on availability at the time of booking.
Please note this room can accommodate up to 2 adults and 2 children aged 15 years or younger.
Please note that the bunk beds are only suitable for children and not adults, any adults booking this room will be charged extra or given the option of a 2nd room with additional charges .
Small Double RoomThis room features a flat screen TV with Freeview channels, tea/coffee making facilities, a small room sloping ceilings, an attic room, an en suite bedroom and a full size double bed.
Budget Double RoomThis room as a flat screen TV with Freeview, and tea and coffee making facilities. This room is an attic room with sloping ceilings and beams.
This room can accommodate a fold out bed (extra charges apply).
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit has 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
9.5
Excellent
Location
The Palace Hill Hotel boasts an enviable location that is consistently praised by its guests. Nestled in the heart of the picturesque old town, visitors find themselves just a short walk from the beautiful seafront. With easy access to the beach and the bustling shopping areas, it's the ideal spot for those looking to explore the delights of Scarborough. The proximity to the south shore and town center offers convenience, while being near shops, restaurants, and the Scarborough spa enhances the overall experience. Guests appreciate the central location, noting that it provides a perfect base to enjoy all local amenities. The added benefit of a free parking permit makes the stay even more appealing, ensuring that all necessary aspects for a comfortable visit are met. While the area can be a bit noisy due to traffic, most find the location to outweigh this minor concern.
Breakfast
At the Palace Hill Hotel, breakfast has been a point of discussion among guests, with many highlighting the delightful experience when available. For those who had the opportunity to enjoy it, the breakfast received high praise for its excellence, with some stating it was the best they ever had. Guests appreciated the scrumptious and delicious offerings, noting the exceptional quality and a variety of choices. The breakfasts were often described as cooked to perfection, leaving a lasting impression on diners. However, due to the recent arrival of a newborn, breakfast services have experienced interruptions, leaving guests to explore the charming nearby cafes and eateries for their morning meals. Despite the temporary pause, the hotel's breakfast room seems to hold promise for future visits, hinting at a return to the much-lauded dining experience.
Rooms
At Palace Hill Hotel, guests have consistently praised the rooms for their cleanliness and comfort. Visitors describe the rooms as beautifully decorated with a modern touch, making them a delightful space to relax in. The decor is noted to be of a high standard, featuring good quality furniture that contributes to the overall spaciousness and welcoming atmosphere.
Guests repeatedly mention the immaculacy of the rooms, highlighting how they are consistently tidy and well-maintained. Many reviews point to the rooms being cosy and comfortable, with some describing them as quiet retreats, perfect for unwinding after a day of exploring. The bathrooms are also noted for being well-presented, complementing the overall appeal of the accommodation.
While some mention that certain rooms are on the smaller side, it's clear that they still provide comfort and a cosy atmosphere for guests. The hosts are applauded for their attention to detail and hospitality, ensuring that the rooms are well-prepared and equipped with everything necessary for a pleasant stay.
Overall, Palace Hill Hotel offers beautifully furnished and immaculate rooms, making it a charming place to stay, conveniently placed for accessing the main attractions.
Beds
The Palace Hill Hotel is well-regarded for providing guests with a restful night's sleep, thanks to its notably comfortable beds. Visitors frequently praise the beds for being exceptionally cozy, contributing to an overall pleasant stay. The comfort is enhanced by the use of high-quality bed linen and towels, which add a touch of luxury to the experience. Guests who appreciate a good shower experience might also enjoy the highly-rated electric shower alongside their restful nights. With the combination of comfortable beds and delightful linen, Palace Hill Hotel ensures a soothing and refreshing environment for its guests.
Cleanliness
Palace Hill Hotel shines as a beacon of cleanliness and comfort, consistently exceeding guests' expectations with its meticulous upkeep. The hotel's immaculate standards are highlighted through a variety of positive descriptors such as “spotlessly clean,” “immaculately clean,” and “extremely clean,” which are a testament to the attention to detail that permeates every corner of the property. Guests frequently remark on the pristine condition of the accommodations, noting the stylish and fresh decor. The rooms are not only impeccably maintained but also provide a level of comfort that complements their cleanliness.
Visitors appreciate the diligent efforts of the hotel staff, with Adam in particular mentioned for being helpful and readily available. The delightful ambiance extends beyond individual rooms with the entire property being described as very well maintained and newly refurbished, enhancing the overall guest experience. This high standard of cleanliness paired with a prime location makes Palace Hill Hotel a remarkable choice for travelers seeking a spotless and welcoming place to stay. Whether for a brief getaway or a longer visit, the hotel maintains its first-rate cleanliness, earning high praise from all who have had the pleasure of visiting.
Staff
At the Palace Hill Hotel, the staff consistently earns high praise for their warm and welcoming nature. Guests frequently comment on the exceptional friendliness and helpfulness of Adam, who is often described as kind, accommodating, and knowledgeable. Many visitors highlight the inviting atmosphere created by the hosts, a lovely couple who are always pleasant and keen to assist. The owners of the hotel are noted for their pride in running the establishment, ensuring that guests feel comfortable and well cared for during their stay. The entire team at the hotel, including Tip and Adam, receive compliments for their politeness and genuine hospitality, contributing to an overall enjoyable experience for visitors.
No, Palace Hill Hotel doesn't have any pool.
No, a spa isn't available at Palace Hill Hotel.
No, Palace Hill Hotel doesn't allow dogs.
No, parking facilities aren't available at Palace Hill Hotel.