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Summary of reviewsCandlewood Suites - Portland - Scarborough by IHG, excels in providing a comfortable and convenient stay for its guests. Located centrally in Portland, it offers seamless access to local attractions, shopping venues and the ocean, making it ideal for both business and leisure travelers. Its proximity to major highways, the Portland Mall, numerous eateries and the airport adds to its strategic advantage, while the quiet, safe environment with ample parking enhances the overall convenience.
Although breakfast options are notably absent, guests appreciate the spacious, clean and well-maintained rooms, which often include kitchenettes equipped with essential utensils. This practical setup, including full-size fridges and comfortable beds, makes it particularly appealing for families and long-term stays. The pet-friendly policy is an added bonus for travelers with pets.
Cleanliness of the rooms and high-quality linens receive frequent commendations, though there are occasional issues noted in the common areas and with overall property maintenance. Nevertheless, the positive reviews about cleanliness and room conditions frequently outweigh these concerns.
The hotel staff is praised for their professionalism, friendliness and attentiveness with special mention of the front desk team's helpful nature. Despite occasional lapses, the personnel generally contribute significantly to a positive guest experience.
The comfort of the beds is often highlighted with many guests describing the mattresses as very comfortable. While there are occasional negative remarks, including rare findings of unpleasant incidents, the consensus is that the majority of guests enjoy a restful night’s sleep.
Overall, Candlewood Suites - Portland - Scarborough offers a blend of convenience, comfort and friendly service that makes it a strong choice for travelers visiting the area. Show more
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Categories
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Studio SuiteGuests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
Studio Queen SuiteMeals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Suite with Two Queen Beds - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.
Queen Studio Suite - Mobility Access Tub/Non-SmokingGuests can make meals in the kitchenette that comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
One-Bedroom Queen SuiteFeaturing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Candlewood Suites - Portland - Scarborough by IHG, stands out for its exceptional location. Nestled centrally in Portland, it offers seamless access to all local attractions and is conveniently close to the airport, making it ideal for both short-term and extended stays. The hotel's proximity to shopping venues and the ocean provides a unique blend of urban and coastal experiences. It is well-situated near the Portland Mall and numerous eateries and cafes, ensuring guests have plenty of dining and entertainment options.
The location is not only excellent but also easily accessible, lying just off major highways like 195. This makes exploring Portland and its surroundings, including downtown Portland and the Casco ferry station, hassle-free. The area around the hotel is quiet and provides a safe environment with ample parking available for guests. Whether you're in town for business or leisure, the strategic positioning of this hotel simplifies everything from sightseeing to everyday conveniences like grocery shopping.
Breakfast
Guests at Candlewood Suites - Portland - Scarborough by IHG, consistently noted the lack of breakfast options during their stay, which came as a surprise to many. Despite varying expectations about the availability of breakfast, most confirmed that the hotel does not provide this amenity. Several reviews mentioned that there were no breakfast services, not even complimentary coffee or grab-and-go options. Although a few found breakfast to be just okay, it appears that breakfast, in general, is not included or offered as part of the stay at this location. This may be worth considering for future travelers who prioritize having breakfast included in their accommodations.
Rooms
Guests of Candlewood Suites - Portland - Scarborough by IHG, have had positive things to say about the rooms. The size of the rooms is frequently praised with many guests finding the suites spacious and accommodating, even for larger families. The rooms feature convenient kitchenettes, equipped with essentials such as dishes, pots and silverware, which guests found practical. Many reviews highlight the cleanliness and comfort of the rooms, emphasizing the comfortable beds and well-maintained accommodations.
Travelers appreciated the full-size fridges and good value of the rooms. For those seeking privacy, the two-bedroom suites with closing doors were particularly beneficial. While some reviews mentioned that the kitchen supplies were a bit sparse and that the rooms could use a bit of attention, overall, most found the setup pleasant and the environment quiet. Additionally, the hotel was noted for welcoming pets.
Overall, the rooms at Candlewood Suites in Scarborough are described as clean, spacious and comfortable, making it a solid choice for both families and individual travelers.
Beds
Candlewood Suites - Portland - Scarborough by IHG generally receives positive feedback regarding its beds. Many guests found the mattresses comfortable and the beds themselves to be quite comfy. There are numerous mentions of comfortable beds with some guests even describing them as the most comfortable hotel beds they have ever slept in. While some reviews noted that the bed comfort was simply adequate or reasonable, the majority of guests praised the comfort level. However, there were a few negative comments, including one instance of finding dead bugs in a bed and another stating the bed was horrible. Despite these isolated incidents, the overall sentiment suggests that most guests enjoyed a satisfying sleeping experience.
Cleanliness
Candlewood Suites - Portland - Scarborough by IHG, receives mixed feedback regarding its cleanliness. Many guests emphasize that their rooms were very clean, comfortable and well maintained with special mention of the spaciousness and the high quality of towels and bed linen. Positive reviews highlight spotless rooms and commend the cleanliness and modernization of the property.
However, some reviews indicate issues in common areas such as hallways and entryways, noting them as dirty. There were also multiple mentions of unpleasant odors, especially concerning the carpet and reports of poor overall maintenance of the property. Despite these concerns, there are guests who had an enjoyable stay, appreciating the front desk service and the comfortable beds.
Staff
Candlewood Suites - Portland - Scarborough by IHG, boasts a team that is exceptionally professional and consistently friendly. Guests frequently mention the staff as helpful and accommodating with particular praise for the front desk team’s attentiveness to individual needs. The personnel are noted for being cordial and pleasant, making stays more enjoyable. The manager and other staff members handle issues efficiently and go the extra distance to assist guests, contributing to an overall positive atmosphere.
However, it is apparent that some inconsistencies exist. There are mentions of the front desk occasionally being unattended and isolated instances where professionalism fell short. Overall, the friendly and attentive nature of the staff at Candlewood Suites greatly enhances the guest experience, despite minor lapses.
No, Candlewood Suites - Portland - Scarborough by IHG doesn't have any pool.
No, a spa isn't available at Candlewood Suites - Portland - Scarborough by IHG.