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Summary of reviewsThe Marshall House, part of the Historic Inns of Savannah Collection, is consistently praised for its stellar location in the heart of Savannah's historic district. Guests appreciate the easy access to major attractions, dining options and the city's vibrant downtown area, making it an ideal base for exploration. The hotel's historical architecture adds an authentic Southern flair, enhancing the overall experience despite occasional street noise.
The breakfast experience is a major highlight with many guests commending the delicious variety and the charming courtyard dining option. Attentive and friendly staff contribute to a delightful atmosphere, although a few reviewers noted areas for improvement, such as the freshness of certain items and the ordering process. However, these minor drawbacks do not overshadow the predominantly positive dining experience.
Dinner at The Marshall House is equally delightful, particularly at Bistro 45, the on-site restaurant, known for its excellent food and service. The evening wine and champagne receptions, often accompanied by live music and trivia, are a favorite among guests, adding to the social and engaging atmosphere of the hotel.
Rooms at The Marshall House are noted for their historical character with beautiful period-appropriate decor, high ceilings and well-maintained original floors. While some guests found the rooms smaller than expected, the overall cleanliness and comfort, including modern conveniences in the bathrooms, were well-received. Noise levels can vary, but many guests enjoyed a peaceful stay.
Cleanliness at The Marshall House is exceptional with spotless rooms and common areas consistently praised. The housekeeping team's attention to detail ensures a high standard of hygiene, contributing to the overall charm and comfort of the historic property.
The staff at The Marshall House stand out for their exceptional friendliness and professionalism. Guests appreciate the attentive service, from the front desk to housekeeping with special mentions of the efficient valet and concierge services. The warm hospitality and Southern charm of the staff greatly enhance the guest experience.
The hotel offers complimentary WiFi, generally described as dependable and strong, ensuring a positive online experience. Parking options include both valet and nearby public garages with guests appreciating the convenience and accessibility, despite some considering the valet service pricey.
The Marshall House is family-friendly, offering accommodating services and kid-friendly amenities that make it an ideal choice for families. The hotel's central location and welcoming atmosphere ensure a comfortable and enjoyable stay for guests of all ages.
Nightlife is another appealing aspect with live entertainment options and social events like the evening wine receptions creating a vibrant atmosphere. The hotel's proximity to numerous bars, clubs and restaurants allows guests to easily explore Savannah's lively nightlife scene.
The comfort of the beds received mixed reviews with many finding them exceptionally comfy, while others noted firmness. Overall, guest satisfaction with the bedding varied, suggesting room for updates in some instances.
As a four-star establishment, The Marshall House excels with its elegant ambiance, great service and historical charm. Guests often highlight the hotel's breakfast, room comfort and central location as features that exceed typical four-star standards. The combination of historic elegance, outstanding customer service and excellent amenities ensures a memorable stay, making The Marshall House a highly recommended choice for travelers seeking a taste of Savannah's rich heritage. Show more
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Categories
Luxury Hotel
A historic hotel located in the heart of the Historic District and part of the esteemed Historic Inns of Savannah Collection. Offers a charming historic atmosphere and is conveniently located near popular attractions like City Market.
Historic Hotel
Opened in 1851, The Marshall House is one of Savannah's oldest hotels. It served as a Union hospital during the Civil War and retains original architectural features, contributing to its rich history and reputation.
Hotel for Honeymoon
The Marshall House provides a historic and charming setting in Savannah. Its unique character and personalized service make it a memorable choice for a honeymoon. The cozy accommodations and central location enhance the romantic experience.
Family Friendly Hotel
This hotel offers spacious accommodations suitable for families. Its location allows easy access to shops, restaurants, and tourist spots.
Romantic Hotel
The Marshall House provides a historic ambiance combined with modern comforts. Its central location and exceptional staff contribute to a memorable and romantic stay. The hotel also features 45 Bistro, making it perfect for a romantic dinner.
Hotel near Nightlife Spots
Located on Broughton Street, this historic inn is near many of Savannah's nightlife hotspots. The central location allows for easy exploration of the city's bars and clubs.
Hotel with Parking
A well-known historic hotel in a central location, it offers parking facilities that are a valuable amenity in the busy historic district.
4-Star Hotel
Located in the heart of Savannah's Historic District, this hotel, built in 1851, offers an on-site restaurant and free WiFi. Its historic charm and central location provide a unique and convenient experience.
Haunted Hotel
The Marshall House first opened in 1851 and it was used as a hospital during the Civil War. During its renovation, human bones were discovered buried under its floorboards and it is said that they belong to the wounded soldiers who sought treatment in the building when it was a hospital. Apart from bones and the ghosts of the soldiers, guests have reported seeing eerie children running down the halls, while taps have been turning on and off on their own.
Business Hotel
Accessible Hotel
Room Types
Superior King RoomThis room features a view of Broughton Street, flat-screen TV, and small refrigerator. It offers an en suite bath with a pedestal sink and shower or claw-foot tub.
Superior Queen Room with Two Queen BedsThis room features a flat-screen TV and small refrigerator. It offers an en suite bath with a pedestal sink and shower.
Classic Queen RoomThis room features a flat-screen TV and small refrigerator. Extras include a bottle of water, 2 bathrobes, and laptop safety deposit box.
Petite Queen RoomThis room features a flat-screen TV and a mini-fridge. Extras include a bottle of water, 2 bathrobes, and laptop safety deposit box. The en suite has a pedestal sink and a shower.
Double Room with One Double BedThis room features a flat-screen TV and a small refrigerator. It offers an en suite bath with a pedestal sink and shower.
Premium King Room with BalconyThis room features a furnished, semi-private wrought-iron balcony, flat-screen cable TV, and small refrigerator. the en suite will have a pedestal sink and a shower or claw-foot tub.
Courtyard SuiteThis spacious suite faces the courtyard. Features include a separate seating area, sofa bed, and fireplace. It offers an en suite bath with a pedestal sink and shower.
King Room - Disability AccessThis accessible room features a handrails by sink and toilet, a roll-in shower, and shower chair upon request. A raised toilet seat is available upon request.
Deluxe King RoomThis double room features a cable TV, CD player and air conditioning. It offers an en suite bath with a pedestal sink and shower or claw-foot tub.
Guest Reviews
9.0
Excellent
Location
The stellar location of The Marshall House, part of the Historic Inns of Savannah Collection, is frequently praised by guests. Situated in the heart of Savannah's historic district, the hotel is ideally placed for those looking to explore the city's rich heritage and vibrant downtown area. Visitors appreciate its prime position with highlights such as the Riverfront, Forsyth Park and a plethora of eateries and shops all within easy walking distance. The central location allows guests to leave their cars behind and enjoy Savannah on foot, ensuring a truly immersive experience in this charming Southern city.
The convenience of being close to Savannah's main attractions is a recurring theme, making it easy for guests to access museums, historic sites and popular squares. The hotel’s beautiful historical architecture adds an authentic Southern flair and its proximity to popular spots provides an exceptional base for sightseeing and urban adventures. Despite the occasional mention of street noise, the overall consensus is that the excellent, central location of The Marshall House cannot be beat, contributing significantly to the appeal of a stay at this historic property.
Breakfast
The breakfast experience at The Marshall House, Historic Inns of Savannah Collection, draws a predominantly positive response from guests. Many reviews highlight the delicious and phenomenal breakfast offerings, which were often described as exceptional, outstanding and better than expected. The breakfast was frequently praised for its variety and the lovely setting with some guests particularly enjoying the option to dine in the charming courtyard.
Guests also appreciated the attentive and friendly staff who contributed to a pleasant dining atmosphere. The breakfast area, described as spacious and filled with light and plants, added to the overall experience. Multiple reviews mentioned the hearty and tasty breakfast options such as fresh fruit, quiche, bacon, biscuit and gravy. The inclusion of breakfast in the room package was seen as a delightful bonus by many.
However, some guests did find areas for improvement. Comments on the freshness of certain items, the need for more variety and quicker service and the cumbersome ordering process were noted by a few reviewers. Despite these minor drawbacks, the breakfast at The Marshall House is largely viewed as a significant highlight, contributing to an enjoyable and satisfying stay for guests.
Dinner
The Marshall House in Savannah offers a delightful dining experience that has garnered high praise from guests. Bistro 45, the hotel’s on-site restaurant, is frequently mentioned for its excellent food and service, making it a definite recommendation for dinner. The dinner experiences are often described as lovely and perfect with great options for cocktails and desserts at the bar.
The area around The Marshall House is equally impressive with numerous good restaurants within walking distance, offering a variety of dining options. Nearby eateries such as River House and The Pink House are highlighted for exceptional dining experiences, especially for special occasions like birthday dinners.
In addition to top-notch dining, The Marshall House provides guests with an engaging and enjoyable wine experience. Every evening, a complimentary wine and champagne reception is held, often accompanied by live music, trivia games and other forms of entertainment. These nightly gatherings are highly appreciated by guests, who find them fun and relaxing. The staff’s excellent service during these events, along with the proactive assistance in making dinner and tour reservations, add to the overall positive experience.
Other notable features include the relaxing wine receptions in various inviting settings such as the lobby and the library. These social events offer an opportunity for guests to unwind and mingle, enhancing the convivial atmosphere of the hotel. Overall, The Marshall House ensures that both its dining and entertainment offerings make for a memorable stay.
Rooms
Nestled in the heart of Savannah, The Marshall House, part of the Historic Inns of Savannah Collection, offers an experience steeped in history and charm. Guest reviews frequently highlight the hotel's unique ambiance with rooms that exude historical character and beautiful, period-appropriate decor. High ceilings and well-maintained original floors contribute to the overall aesthetic appeal.
Rooms are consistently praised for being clean and well-appointed. The comfort of the beds and the quality furnishings contribute to the relaxing atmosphere. Despite the charm and comfort, some reviews do note that the rooms tend to run on the smaller side with several pointing out cramped conditions and minimal space, fitting for the historic architecture.
Bathrooms generally receive positive feedback for their cleanliness and size with many featuring modern conveniences like walk-in showers. However, a few guests mentioned inconveniences such as slow-draining sinks and high restroom mirrors.
Noise levels are a mixed bag with some rooms near the elevator or ice machine reported as quite loud. In contrast, other rooms are noted for being very quiet, allowing guests to rest peacefully.
In summary, while there are minor inconveniences, the hotel's character, cleanliness and comfort make it a beloved choice for those seeking an authentic Savannah experience.
Beds
Guests at The Marshall House, Historic Inns of Savannah Collection, had mixed feelings about the beds. While many praised the beds for being exceptionally comfy and noted the quality of the linens and pillows, there were frequent mentions of firm and even hard mattresses. For some, this firm support provided a great night's rest, but others found it difficult to sleep well. There were equally positive comments about the beds being soft and comfortable, suggesting some variation in bed types. In a few instances, reviewers found the mattresses outdated and lumpy, indicating a need for updates. Overall, though, comfort levels varied significantly with a notable number of guests finding the beds quite enjoyable.
Cleanliness
The Marshall House, part of the Historic Inns of Savannah Collection, is celebrated for its exceptional cleanliness, a consistent highlight in guest reviews. Visitors frequently describe the rooms as spotless, very clean and charming, appreciating the meticulous attention to maintaining a high standard of hygiene. The housekeeping team receives high praise for keeping both the rooms and common areas in immaculate condition. Even the breakfast area is noted for being tidy and clean. Despite the age of the building, which brings some quirks like creaky floors and gaps in doorways, the hotel's cleanliness meets top-notch standards with many guests pointing out that the historic charm does not compromise their expectations of hygiene.
However, there are minor mentions of areas needing improvement, such as occasional dust or lack of detailed cleaning in specific spots like ceiling fans, shower areas and some furnishings. Nevertheless, the majority of reviews strongly affirm the property's beautiful upkeep. The blend of historic ambiance with modern cleanliness standards makes The Marshall House a well-maintained and welcoming place for visitors.
Staff
The Marshall House in Savannah offers an exceptional experience, thanks to its outstanding staff. Guests consistently praise the employees for being exceptionally friendly, helpful and professional. The welcoming nature of the staff leaves a lasting impression, making visitors feel right at home. From the front desk to housekeeping, every team member is attentive, kind and accommodating.
Staff members go above and beyond, providing excellent service and showing great attention to detail. The valet and concierge services receive special mention for their efficiency and friendliness. Despite a few isolated criticisms, the overall sentiment is overwhelmingly positive.
Whether it's helping with reservations, offering local tips or ensuring the comfort of guests, the staff's commitment to customer service shines through. Their warm hospitality and Southern charm contribute significantly to the delightful atmosphere of The Marshall House, making it a go-to choice for many travelers.
Wi-Fi
The Marshall House, part of the Historic Inns of Savannah Collection, offers complimentary WiFi to all guests. The general consensus highlights that the WiFi is very good, dependable and solid throughout the facility. While some guests have found the signal weak at times, others have praised the WiFi as really strong and even the best they've encountered. For the most part, guests have found the WiFi to be stable and functional, ensuring a positive online experience during their stay.
Parking
The Marshall House in Savannah offers both valet and public parking options. Valet parking is frequently highlighted for its convenience and efficiency, despite being considered pricey by some guests with costs ranging from $30 to $39 per day. Conversely, options for more affordable self-parking are available in nearby public garages with daily rates as low as $7 to $10. While some guests found finding parking in the city to be a bit challenging, the nearby garages and street parking options were appreciated for their proximity and reasonable prices. Overall, while valet parking comes at a premium, there are accessible and more economical alternatives in the vicinity.
Family
The Marshall House, Historic Inns of Savannah Collection, is a family-friendly haven that impresses guests with its welcoming atmosphere and accommodating services. Visitors regularly highlight the ample space in the rooms, making it an ideal stay for both small and large families. Petite suites are particularly appreciated by smaller families, ensuring comfort and convenience throughout their stay.
Children are clearly considered in every aspect of the hotel’s environment with numerous kid-friendly amenities and activities that keep the young ones entertained and happy. Special touches like leaving a birthday bear for a child’s celebration show the hotel’s commitment to creating memorable experiences. The staff's exceptional hospitality, treating guests like family, adds to the overall charm and comfort.
The hotel's location, close to great restaurants and other attractions, further enhances its appeal for families looking for both relaxation and adventure. Common areas and events cater to family activities, fostering a sense of togetherness and making it a fun place for gatherings. Its proximity to several attractions makes it good for families seeking to explore Savannah. Overall, The Marshall House stands out as an ideal choice for family vacations, ensuring everyone leaves with cherished memories.
Nightlife
Situated in the heart of a vibrant, historic area, The Marshall House offers guests an unparalleled nightlife experience. With a variety of live entertainment options, from early evening live harpists to lively bands on the entertainment terrace, there's always something to enjoy. The hotel organizes delightful evening wine receptions and social hours, adding to the festive atmosphere.
Conveniently located within walking distance to numerous bars, clubs and restaurants, it allows guests to easily explore the bustling nightlife scene. The proximity to great walking tours further enhances the experience for those looking to enjoy the evening ambiance.
Although the central location can lead to some noise at night, especially from nearby bars, it is an ideal spot for nightlife lovers seeking to immerse themselves in the area's dynamic evening festivities. Whether enjoying the hotel's own nightly drinks reception or venturing out to nearby nightlife hotspots, guests can expect a memorable and lively stay.
4 Star
Nestled in the heart of Savannah, The Marshall House, part of the Historic Inns of Savannah Collection, is a classic four-star establishment praised for its elegant ambiance and decor that perfectly complements the city's historic charm. Guests are often impressed with the great service, which lives up to its four-star rating, offering a warm and welcoming atmosphere that enhances the overall experience.
The hotel's breakfast is a standout feature, providing a delightful start to the day that many consider worthy of its rating. Rooms are described as elegant, comfortable and full of historic character, making it a highly recommended spot for a romantic getaway or a leisure trip.
The location is another highlight, offering easy access to Savannah's main attractions, which adds to the overall convenience and appeal of staying here. Many reviews note the establishment's customer service, amenities and overall quality as above four-star standards, establishing it as a great value for travelers seeking a mix of historic elegance and modern comfort.
While some guests felt the hotel fell short of their four-star expectations, the majority view the experience as exceptional and highly recommend it for its four-star service, facilities and unique charm. The Marshall House certainly stands out as a well-reviewed historic inn, offering an experience that many find to be even better than anticipated.
Business
The Marshall House in Savannah offers a blend of historic charm and modern amenities, making it a promising option for business travelers. The hotel features a business center and meeting rooms that are professional and well-equipped for various business needs, including board meetings and conferences. The accommodations are suited for work with desks and chairs in the rooms that ensure comfort for working hours. Business services and amenities receive positive mentions with satisfactory WiFi and an executive lounge available.
The hotel's location is advantageous for business trips, situated conveniently close to shops and offering great recommendations for nearby restaurants. While there is a minor note about potential issues with hot water supply, the overall consensus praises the Marshall House for its business-friendly environment. This historic hotel marries a four-star historical ambiance with the necessities required for modern business travel, making it a top choice for professionals visiting Savannah.
Accessible
The Marshall House, Historic Inns of Savannah Collection, is well-regarded for its accessibility features. Despite some mixed comments, the overall feedback underscores a commitment to accommodating guests with disabilities. Accessibility is highlighted as being good for those with mobility issues with the hotel being easily accessible and offering wheelchair accessible rooms and a lobby. Guests appreciated the clean, well-lit and accessible rooms, including bathrooms, making it a suitable choice for families and elderly guests as well as individuals with disabilities.
Public areas are noted to be handicap-friendly and the staff is described as welcoming and helpful in ensuring that rooms are accessible. While some guests mentioned that the elevator could be noisy and the valet service a bit pricey, the hotel's convenient downtown location and proximity to I-95, shops and restaurants received praise. Transportation and directions for assistance were also available, contributing to the hotel's overall accessibility and ease of navigation.
Historic
The Marshall House, nestled in the heart of Savannah, exudes charm highly appreciated by its guests for its rich historical importance. As a beautifully restored 1850s hotel, it seamlessly blends old-world charm with modern comforts, alongside authentic historical elements that create a unique experience. The ambiance is enhanced with historical artifacts displayed throughout the property and historically significant architecture impresses visitors.
Guests are particularly enamored by the hotel's well-preserved character and the meticulous maintenance of its historical aspects, which include charming features like clawfoot tubs and vintage decor. The hotel's dedication to preserving its rich history is evident with detailed historical images and documents adorning the halls and knowledgeable historians on site offering fascinating talks that delve into the building’s storied past.
History aficionados are likely to find the extensive historical decorations and artifacts captivating with many labeling the property as a historical gem in Savannah. The Marshall House not only stands out for its significant place in history but also for its location in the historic district, placing guests right in the midst of Savannah’s cultural and historical hub. The hotel’s historical significance is integrated seamlessly into every facet of the guest experience, making it a favored destination for those looking to immerse themselves in the town’s rich past while enjoying the comforts of a modern stay.
Honeymoon
The Marshall House, Historic Inns of Savannah Collection, stands out as an ideal honeymoon destination, offering a perfect setting for newlyweds. The hotel provides a romantic ambiance, making it great for honeymoon stays. Guests have praised the honeymoon suite for its charm and the romantic wine receptions are particularly popular, adding a special touch to the experience. Specific amenities and packages tailored for honeymooners further enhance the luxury of the stay. This historic hotel also offers a wonderful blend of honeymoon charm and reasonable options for couples seeking an unforgettable romantic getaway.
Luxury
Nestled in historic Savannah, The Marshall House offers an exquisite blend of refined elegance and rich history. Renowned as an epitome of luxury, the hotel is hailed for its upscale decor and an ambiance that exudes sophistication. Guests are treated to an array of luxury amenities, ensuring a high-end experience, whether indulging in the valet parking service or appreciating the tastefully decorated suites. Each room embodies comfort and opulence, providing a luxurious atmosphere that is emblematic of top-tier hospitality.
The Marshall House stands out with its meticulously designed interiors, making every stay an unparalleled luxury experience. The welcoming rooms and high-end features cater to luxury seekers, presenting a perfect fusion of historic charm and modern conveniences. Despite a few mixed comments, the hotel generally promises a luxurious atmosphere and is ideal for those seeking a luxury vacation. The professional yet casually attired staff add to the well-rounded luxury of the property, making it a preferred choice for discerning travelers.
Romantic
The Marshall House in Savannah exudes a romantic and charming atmosphere that's perfect for couples seeking a memorable getaway. Guests often describe the hotel as a romantic and relaxing experience, highlighted by its historic charm and cozy ambiance. The setting is ideal for couples in love, especially those celebrating special occasions like anniversaries or honeymoons, where thoughtful touches like champagne and flutes or surprise balloons add to the intimate feel.
The rooms themselves contribute to the romantic ambiance with their elegant decor, while features like balcony rooms enhance the overall experience. Evenings at The Marshall House are particularly enchanting due to wine and cheese hospitality and wine receptions that allow guests to unwind and connect.
Set in a romantic city location, the hotel offers a perfect setting for romance with historical features that add a unique allure to the stay. Couples will appreciate the romantic dining options and the great atmosphere for dinner, making it a superb choice for a romantic weekend or an anniversary tradition. Overall, The Marshall House is a delightful spot for anyone looking to immerse themselves in a historic yet romantic setting.
No, The Marshall House, Historic Inns of Savannah Collection doesn't have any pool.
No, a spa isn't available at The Marshall House, Historic Inns of Savannah Collection.
No, The Marshall House, Historic Inns of Savannah Collection doesn't allow dogs.
Yes, parking facilities are available at The Marshall House, Historic Inns of Savannah Collection.
No, The Marshall House, Historic Inns of Savannah Collection doesn't have a gym.