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Summary of reviewsCit'Hotel Le Volney is a charming hotel that excels in several key areas, attracting positive feedback from guests, particularly for its exceptional location. Positioned in the heart of Saumur, the hotel offers an ideal base for exploring the city on foot with easy access to the city center, the castle and various amenities. Despite being central, the hotel maintains a peaceful environment, enhancing the overall guest experience. Nearby free parking and accessible public transportation options further elevate its convenience.
The hotel's breakfast also garners praise for its hearty and varied offerings, including fresh croissants, baguettes and excellent pastries. Guests appreciate the quality and selection of the food, which is offered at a reasonable price. The breakfast room's cozy atmosphere and the welcoming staff enhance the dining experience, making it a highlight of many stays.
Rooms at Cit'Hotel Le Volney are noted for their cleanliness and comfort. Despite their small size and somewhat outdated decor, the rooms are well-maintained, featuring comfortable beds that ensure a good night's sleep. Some unique touches, such as high ceilings and velux windows in attic rooms, add character. However, lack of soundproofing and steep stairs due to the absence of an elevator may pose challenges for some guests.
Cleanliness standards are generally high with many guests commenting on the spotless condition of rooms and common areas. The friendly and accommodating staff consistently receive admiration for their warm and professional service, often going above and beyond to ensure a pleasant stay for visitors.
While the wifi experience is varied with some guests experiencing connectivity issues, the hotel's staff and overall hospitality often compensate for any technical shortcomings. The comfortable bedding further enhances the stay with many guests leaving well-rested and satisfied.
In summary, Cit'Hotel Le Volney stands out for its prime location, excellent breakfast, clean and comfortable rooms and exceptionally friendly staff, making it a highly recommended choice for travelers looking to explore Saumur. Show more
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Dog Friendly Hotel
This hotel is pet-friendly, making it a convenient choice for travelers with pets. It offers pet-friendly accommodations and services.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 5 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Luxury Double Room with BathAll rooms offer free Wi-Fi, a TV and a private bathroom.
This room provides a bathtub in the bathroom.
Luxury Double Room with ShowerAll rooms offer free Wi-Fi, a TV and a private bathroom.
This room provides a shower in the bathroom.
Family RoomAll rooms offer free Wi-Fi, a TV and a private bathroom.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating, a flat-screen TV, as well as city views. The unit offers 1 bed.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a wardrobe, a carpeted floor, heating, a flat-screen TV, as well as city views. The unit has 2 beds.
Single RoomThe single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This single room features a carpeted floor, heating, a flat-screen TV and city views. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Cit'Hotel Le Volney enjoys an excellent location that guests consistently praise, making it easy for visitors to explore Saumur and its surroundings. Situated in the heart of the city, the hotel is just steps away from the charming city center, the castle and other key amenities. Its central position allows guests to do everything on foot, adding convenience to their stay. The surrounding area is described as quiet and cozy, enhancing the pleasant atmosphere. Additionally, the presence of nearby free parking and accessible public transportation options further adds to the hotel's appeal. Despite its prime location, the hotel maintains a peaceful environment, ensuring a comfortable and restful stay. Overall, Cit'Hotel Le Volney stands out for its prime geographic position, providing good value for money and an ideal base for exploring the beautiful city of Saumur.
Breakfast
Cit'Hotel Le Volney receives generally positive feedback regarding its breakfast offerings, which guests frequently describe as good, hearty and varied. Many reviewers appreciated the enjoyable and satisfying nature of the fare, noting the presence of fresh croissants, baguettes and excellent pastries. The quality of the breakfast is often highlighted with several comments mentioning the remarkable selection of teas and the high quality of food available at a reasonable price.
A respectable buffet with a variety of options ensures that guests find something to their taste, whether it's a simple traditional French breakfast or something more filling. Although some felt the breakfast was a bit too standard or found the coffee lacking, most found it met their expectations and even exceeded them with its hearty and generous portions.
Reviewers often praised the welcoming and accommodating staff, contributing to a pleasant breakfast experience. Despite a few mentions of the breakfast being light or basic, the majority found it plentiful and of very good quality. The breakfast room's cozy and comfortable atmosphere also received compliments, adding to the overall positive dining experience at the hotel.
Rooms
Despite its size, Cit'Hotel Le Volney offers a range of rooms that many guests find clean and comfortable. The well-arranged and cozy rooms have a charming simplicity that appeals to those seeking a basic yet welcoming stay. Some rooms, particularly those in the attic or on higher floors, provide a unique character with high ceilings and velux windows, though these features may make them less practical due to heat and limited ventilation.
Many rooms are appreciated for their cleanliness and comfort, essential qualities that guests frequently highlight. Comfortable bedding ensures a good night's sleep, which compensates for the somewhat outdated decor and occasional need for renovations like fresh paint and updated carpets.
Guests frequently mention the small size of the rooms and bathrooms, emphasizing that while they might be cramped for longer stays, they are generally sufficient for a night or two. Noise from neighboring rooms can be an issue due to poor soundproofing, which might disturb some guests.
Accessibility might be a concern for some visitors as there is no elevator and the stairs can be quite steep. Despite these drawbacks, the hotel’s central location is a significant advantage, making it a convenient choice for travelers looking to explore the area without splurging. Overall, Cit'Hotel Le Volney offers clean, comfortable and functional accommodations that suit short-term stays and budget-conscious travelers.
Beds
Cit'Hotel Le Volney consistently impresses guests with its comfortable bedding. The hotel features a range of bedding options with many guests praising the comfortable mattresses and the overall quality of the beds. Visitors frequently highlight the firmness and supportiveness of the mattresses and terms like "comfortable," "very comfortable," and "super comfortable" appear often in their feedback.
The bedding is described as "good" and "very good," contributing significantly to guests' positive experiences. Many reviewers specifically note the comfort of both the beds and the mattresses, underscoring the importance of a good night's sleep during their stay.
Despite a few mentions of softness and small size, the beds generally receive high marks. A number of guests appreciate the double beds, as opposed to the traditionally smaller French beds. However, some point out that twin beds have sometimes been pushed together for accommodating couples, which could be a potential downside for some.
Overall, the focus on comfort in the bedding ensures that most guests leave feeling well-rested and satisfied with their accommodations.
Cleanliness
Cit'Hotel Le Volney receives a mixed bag of feedback concerning its cleanliness. Many guests have commended the hotel for its high standards of cleanliness, noting that both the rooms and common areas are often spotless and well-maintained. Frequent remarks highlight the clean sheets, towels and bathrooms with some reviewers praising the hotel's overall neatness and comfort.
However, a handful of guests have pointed out issues that detracted from their experience. Incidents involving spider webs, bugs, hair in the shower and stained linens suggest inconsistent upkeep in certain rooms. Some visitors also mentioned concerns about dust in the carpets and ventilation systems which indicate parts of the hotel might benefit from a refresh. Despite these occasional shortcomings, the hotel’s central location and friendly staff have generally left guests with a positive impression.
Staff
Cit’Hotel Le Volney stands out with its commendable staff, consistently receiving praise for their warm and friendly demeanor. Guests have highlighted the impeccable and prompt welcome they received upon arrival, often noting the exceptional kindness and attentiveness of the staff. The reception is frequently described as accommodating, warm and professional with many guests appreciating the staff's proactive assistance and positivity.
Reviews often mention the friendly and helpful nature of everyone from the hostess to the manager, emphasizing their willingness to go above and beyond to ensure a pleasant stay. The staff's ability to provide useful information and tips, coupled with their readiness to help, contributes significantly to the overall guest satisfaction.
The positive experiences extend to the staff's interpersonal skills, often described as smiling, kind and very welcoming, making guests feel immediately at ease. Breakfast service is also praised for the friendliness of the staff, ensuring a great start to the day. Additionally, specific acknowledgments of the Malaysian lady at reception and others suggest a personal touch in guest interactions.
Overall, Cit’Hotel Le Volney’s staff not only meets but frequently exceeds guest expectations, making the hospitality experience here notably exceptional.
Wi-Fi
The wifi experience at Cit'Hotel Le Volney has been varied with some guests noting excellent wifi connectivity. However, many reviews indicated challenges, such as an unstable and unreliable connection, slow speeds and difficulty reconnecting. Several guests mentioned that the wifi did not reach the rooms on the second floor and others described the connection as practically nonexistent. Additionally, connecting often required dealing with a complicated code or entrance, contributing to the inconsistent experiences.
No, Cit'Hotel Le Volney doesn't have any pool.
No, a spa isn't available at Cit'Hotel Le Volney.
Yes, Cit'Hotel Le Volney welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Cit'Hotel Le Volney.