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Summary of reviewsComfort Inn enjoys a favorable reputation among guests, largely due to its excellent location and commendable services. The hotel is strategically situated near main roads and the TransCanada highway, offering convenient access to a variety of restaurants and stores, which enhances the overall travel experience for guests seeking ease and exploration. This prime location is frequently praised, with travelers appreciating the hotel's proximity to essential establishments and its optimal position within a vibrant business area.
The breakfast service at Comfort Inn also receives positive reviews, with guests appreciating the variety and quality of the morning offerings. The breakfast area, known for its inviting aroma and well-stocked items, provides a satisfying start to the day. The staff, particularly the individual responsible for replenishing breakfast items, are noted for their attentiveness, ensuring a smooth experience even during peak times.
Rooms at Comfort Inn are generally well-received, with guests highlighting their cleanliness and modern feel. The absence of carpets, spacious layouts, and comfortable beds contribute to a pleasant atmosphere. While a few areas, such as occasional odors and dated decor, are noted for needing improvement, these issues do not detract significantly from the overall positive experience. Guests particularly enjoy the spaciousness of certain rooms, complete with amenities like a king bed and sofa bed, providing comfort and convenience.
Cleanliness is a standout feature, with many guests remarking on the tidiness and upkeep of the rooms. While some minor issues with bathroom cleanliness are occasionally mentioned, these do not overshadow the generally positive impression of a clean environment. The hotel's commitment to a comfortable stay is supported by its fresh accommodations and restful sleeping arrangements.
The staff at Comfort Inn consistently leave a lasting impression, with many guests praising their friendliness and professionalism. From dedicated front desk personnel to the supportive breakfast crew and housekeeping staff, the team's effort to enhance the guest experience is evident. Figures like Joey, Obi, and Jenny, among others, are frequently commended for going above and beyond, thus contributing to the hotel's welcoming atmosphere.
Overall, Comfort Inn provides a satisfying stay for travelers, marked by its prime location, strong breakfast offerings, clean accommodations, and exceptional staff service. While there are areas for potential improvements, the positive elements largely define the guest experience. Show more
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Categories
Hotel near Ski Resorts
Located in Sault Ste. Marie, this hotel is close to Searchmont Ski Resort. It offers standard amenities suitable for guests planning a ski trip.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Queen Room with Two Queen Beds - Second FloorNo pets are allowed in this room. Limited ground floor rooms are available. This non-smoking offers free WiFi .
Please note, most rooms of this type are located on the 2nd floor and there is no lift/elevator.
All rooms have a 43" flat screen TV
Superior King Room with Courtyard View - Non-Smoking/Ground FloorNo pets are allowed in this room. This non-smoking room offers free WiFi and a 32" flat-screen cable TV.
Queen Room with Two Queen Beds - Non-Smoking/1st FloorRooms are 20 square metres.
All rooms have a 43" flat screen TV
King Room with Sofa-Bed - Non-Smoking/Pet FriendlyRooms are 20 square metres.
All rooms have a 43" flat screen TV
King Room with Sofa bed - Non Smoking/Upper floorThe double room features heating. The unit has 2 beds.
Queen Room - Disability Access/Non Smoking/Ground floorThe double room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.
Queen Room with two Queen Beds/pet friendlyThe unit has 2 beds.
Guest Reviews
7.7
Good
Location
Comfort Inn boasts a prime location that guests frequently appreciate. Situated near main roads and the TransCanada highway, it offers excellent accessibility for travelers. The hotel is nestled in a bustling business area, providing convenient parking and easy access to numerous restaurants and stores. Visitors find themselves within walking distance to various dining options, securing the hotel as an ideal spot for those keen on exploring local amenities without hassle. The proximity to essential establishments and eateries has garnered positive recognition, making Comfort Inn a suitable choice for travelers seeking convenience and easy navigation.
Breakfast
The breakfast experience at Comfort Inn consistently receives positive feedback from guests, highlighting a satisfying start to their day. Many guests appreciate the excellent breakfast offerings, noting the variety and quality of the food available. The hot and plentiful options ensure a fulfilling meal, with some guests pleasantly surprised by the above-expectations quality. The attentive staff, especially the gentleman responsible for replenishing items, helps maintain a smooth breakfast experience even during busier periods. Guests have remarked on the appealing aroma of the breakfast area, particularly enjoying a fresh cup of coffee as they start their morning. Despite some comments on the size of the breakfast room and the selection being somewhat limited, the overall sentiment reflects a good balance of choice and taste. Comfort Inn appears to make a commendable effort in providing guests with a positive breakfast experience that complements their stay.
Rooms
Comfort Inn offers guests a mixed experience with its room accommodations. On the positive side, many guests appreciate the clean and inviting atmosphere, noting the rooms are up to date and free of carpets, which contributes to a fresher feel. Several guests highlight the spaciousness of the rooms, especially those featuring a king bed with a sofa bed and a pleasant patio door opening onto a common deck, offering a touch of convenience and charm.
Cleanliness is frequently mentioned, with several guests impressed by how well the rooms are maintained. Additionally, many find the beds to be comfortable, contributing to a restful stay.
However, there are areas that need improvement. Some guests report persistently unpleasant odors in the rooms and bathrooms, and others mention dated decor and facilities. While beds are generally comfortable, the pillows lack support, impacting sleep quality.
Value for money is a concern for some guests who feel that the cost of certain rooms is high considering the size and lack of views. Housekeeping services also seem inconsistent, with reports of rooms not being cleaned during multi-night stays. Overall, while there are commendable aspects about the rooms at Comfort Inn, there are also significant areas that could enhance the guest experience with some attention to detail.
Cleanliness
Travelers seeking a tidy and comfortable stay will find much to appreciate at the Comfort Inn. Many guests note that rooms are particularly clean and comfortable, with several highlighting the overall freshness and cleanliness of their accommodations. The rooms are well-appointed and feature extremely comfortable beds, contributing to a restful night's sleep. Additionally, the property's convenient location is admired, making it an attractive choice for visitors.
However, some aspects of cleanliness could be improved. Concerns have been raised about the cleanliness of bathrooms, with isolated complaints about a musty, sour smell and occasional issues like stickiness on desks or unclean shower curtains. While these issues do not overshadow the generally clean environment, they could affect the experience for some guests.
Despite these minor setbacks, the Comfort Inn generally provides a clean and comfortable setting for travelers, especially those prioritizing convenient location and comfortable sleeping arrangements.
Staff
Travelers visiting Comfort Inn are greeted by an exceptional team that consistently impresses with their friendliness and professionalism. The staff at the front desk, including standout individuals like Joey, Obi, and Jenny, frequently receive praise for their dedication to ensuring a pleasant experience for guests. Whether it's the front desk supervisor who exceeds expectations or the efficient front reception lady who goes the extra mile to recommend and book local dining experiences, these employees are key to making stays memorable. Guests also appreciate the bedrooms staff for being very friendly and helpful, contributing to the welcoming atmosphere of the hotel. From the front desk to the breakfast crew and cleaning team, the superb service provided by the hotel's great staff enhances the overall experience and leaves a lasting impression on visitors.
No, Comfort Inn doesn't have any pool.
No, a spa isn't available at Comfort Inn.
Yes, Comfort Inn welcomes dogs.
No, parking facilities aren't available at Comfort Inn.