The 21c Museum Hotel St. Louis receives broadly positive reviews across various categories, making it an appealing choice for visitors to the city. Its central location offers easy access to landmarks such as the Gateway Arch and Union Station, while maintaining a tranquil atmosphere that guests find refreshing. Despite some concerns about the surrounding downtown area's safety and vibrancy, the hotel itself is praised as a serene oasis enriched by art and modern decor. Onsite amenities, including dining options and a well-regarded bar, add to the hotel's allure.
The dining experiences at the hotel, particularly at the restaurant Idol Wolf, are highly commended. Guests enjoy the delicious tapas and cocktails, although some find the dinner menu limited and prices high. Breakfast at the hotel's café receives praise for tasty offerings and a welcoming atmosphere, with standout items like avocado toast and croissants. However, the lack of an included breakfast option with room bookings leaves some guests wanting.
The hotel's rooms are often described as spacious, modern, and extremely comfortable, contributing to a restful stay. Guests appreciate the luxurious design, quiet ambiance, and well-equipped bathrooms, despite occasional issues with room assignments and maintenance. Cleanliness is generally positive, with daily cleaning appreciated by most, but there are mentions of specific areas needing improvement.
The staff at the 21c Museum Hotel St. Louis are repeatedly highlighted for their friendliness and professionalism, significantly enhancing the guest experience. While a few encounters with less effective problem-solving and stress were noted, the overall sentiment towards the staff remains very positive.
The hotel's wellness amenities, including the spa and gym, attract commendations from guests. The spa, complete with a sauna, steam room, and fantastic hot tub, offers a relaxing experience, despite some minor maintenance issues. The gym is noted for its size and quality equipment, while the pool stands out for its cleanliness, warm temperature, and appealing setting, often seen as one of the best indoor hotel pools by guests.
The beds at the hotel are generally praised for their comfort, with excellent quality linens and robes enhancing sleep quality. While a few guests find the beds too firm, the majority share a positive view, contributing to an overall high-quality stay at the 21c Museum Hotel St. Louis.