Bernsteinsee Hotel

Sassenburg 52.56030100, 10.66977400 , Bernsteinallee 5-7 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBernsteinsee Hotel is highly regarded for its idyllic location by Lake Bernstein, offering guests a peaceful and rejuvenating retreat immersed in nature. Positioned directly by the lake, the hotel provides stunning views and easy access to a variety of water activities. Its tranquil surroundings make it perfect for relaxation and serve as a scenic base for excursions, with nearby shopping and dining options.

Guests appreciate the broad and varied breakfast selection, which is frequently replenished by attentive staff. Dining, though somewhat mixed in reviews, often delights with tasty dishes and an exceptional New Year’s Eve buffet. Rooms at Bernsteinsee Hotel are spacious, clean, and well-furnished, boasting modern amenities and scenic views. The hotel's commitment to cleanliness is commendable, with pristine rooms and facilities consistently praised.

Exceptional hospitality is a hallmark of the hotel, with friendly staff creating a welcoming atmosphere for families and offering pet-friendly accommodations. The dedicated dog-friendly amenities, including a dog beach and leash-free areas, enhance the experience for pet owners.

Families find much to enjoy with the hotel's wide range of recreational activities, spacious accommodations, and child-friendly atmosphere. The hotel is actively recommended for its value for money, cleanliness, and comfortable beds, despite some minor reservations about firmness and pricing. Bernsteinsee Hotel’s blend of natural beauty, pleasant accommodations, and warm service make it an excellent choice for a memorable getaway.
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Family Friendly Hotel
Located near Bernsteinsee, this hotel likely provides access to lake activities and a family-oriented atmosphere. The lake area is suitable for outdoor recreation.

Dog Friendly Hotel
Located in Sassenburg, this hotel welcomes pets. While specific pet amenities aren't detailed, its location near the Bernsteinsee lake offers opportunities for outdoor activities suitable for dogs.

3-Star Hotel
Located near Bernsteinsee, this hotel offers a relaxing atmosphere with access to recreational activities. Guests can enjoy comfortable rooms and beautiful surroundings.

Hotel for Honeymoon

Room Types
Double Room This room has a desk, free WiFi, a flat-screen TV and a bathroom with shower or bathtub.

One-Bedroom Suite This suite has an extra living room, a desk, free WiFi, a flat-screen TV and a bathroom with shower.

Double Room with Balcony This room has a balcony with lake view, a desk, free WiFi, a flat-screen TV and a bathroom with shower or bathtub.

Single Room This room has a desk, free WiFi, a flat-screen TV and a bathroom with shower or bathtub.

Comfort Double Room This room features a boxspring bed, a desk, a flat-screen satellite TV, free WiFi, bathroom with toilet and walk-in shower, electric blackout blinds as well as tea and coffee facilities.

Family Suite The family room offers an electric kettle. The unit offers 2 beds.

Junior Suite with Garden View The unit has 1 bed.

Suite The suite offers an electric kettle. The unit has 2 beds.

Chalet The chalet provides an electric kettle. The unit offers 1 bed.

Villa - Beach Front The villa features an electric kettle and a sofa. The unit has 2 beds.

Standard Apartment The unit offers 1 bed.

One-Bedroom Chalet The chalet features an electric kettle and a sofa. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled in a tranquil setting directly by Lake Bernstein, the Bernsteinsee Hotel offers a truly idyllic location that's captured the admiration of its guests. The hotel is praised for its stunning lakeside position, making it an excellent choice for those looking to immerse themselves in nature. Guests appreciate the peaceful atmosphere, perfect for relaxation and a quiet retreat. The proximity to the lake provides not only breathtaking views but also convenient access to swimming, beach activities, and water sports. The area is highly recommended for its scenic beauty and serves as a great base for excursions, with good shopping and dining options nearby. Additionally, the forest chalets offer a charming and cozy stay amidst this serene environment. Rooms are noted for being functional and clean, complementing the fantastic location. Whether you're planning a short getaway or a longer stay, the location by the Amber Lake promises a rejuvenating experience with its pristine air and tranquil surroundings.

Breakfast
The breakfast experience at Bernsteinsee Hotel elicits a spectrum of opinions. On a positive note, many guests highlight the broad and varied selection available, describing it as delicious, plentiful, and satisfying. For those who value diverse options, the breakfast is praised as leaving nothing to be desired, featuring everything one might expect at a 3-star hotel. Many reviewers appreciate the attentive staff who ensure the buffet is constantly replenished, adding to the overall satisfaction. The inviting setting, especially on days when breakfast can be enjoyed on the terrace with a scenic view of the lake, also receives commendations.

However, some guests express reservations about the price, noting that for an additional €18 or €19 per person, the cost seems disproportionate to the quality in some instances. Specific criticisms include a perceived overuse of cold cuts and a lack of freshness at times. While the service is widely acknowledged as friendly and attentive, there are occasional mentions of staff struggling to keep up with demand. Overall, despite some differences in opinion about the cost and certain aspects of the breakfast, many guests leave with a positive impression, appreciating the varied offerings and the pleasant ambiance of dining by the lakeside.

Dinner
Dining at Bernsteinsee Hotel offers a mixed experience, with guests praising certain aspects while highlighting areas for improvement. Many reviews commend the restaurant for its tasty and delicious food, often describing dishes as fantastic and the restaurant as a highlight of their stay. Particularly, the New Year’s Eve buffet received positive feedback for its quality and enjoyment. Some guests were pleasantly surprised by the outstanding nature of their meals, finding them simply delicious.

However, not all experiences were positive. There were mentions of certain dishes, like the roulade at dinner, not meeting expectations due to lack of quality or being served lukewarm. Several guests felt that the food upstairs was overpriced and needed significant improvement, citing limited menu options and culinary offerings. Moreover, dining required prior reservations, which might be inconvenient for some. Despite these critiques, the overall impression remains positive, with many visitors enjoying their meals, albeit with some reservations about variety and pricing.

Rooms
Nestled in a picturesque location, the Bernsteinsee Hotel offers a variety of room types that cater to diverse preferences. Many guests highlight the impressive size of both standard and comfort rooms, often describing them as large, spacious, and well-furnished. For those seeking scenic beauty, some rooms offer delightful views of the tranquil lake, with balconies that get bathed in morning sunlight. The newer rooms are noted for their tasteful modern decor, ensuring a pleasant stay with practical amenities, including complimentary coffee and tea facilities.

Cleanliness is a recurring theme, with rooms frequently described as well-kept and spotless, contributing to guests' overall comfort. The beds are generally praised for their comfort, although a few guests found the mattresses a bit firm for their liking. Bathrooms receive particular appreciation for their modern fittings and spaciousness, enhancing the overall appeal of the accommodations.

Family-friendly features and the pet-friendly policy add to the hotel's charm, making it a convenient choice for families and pet owners. The chalets are praised for being well-equipped, ideal for a short getaway. Although some rooms could benefit from better darkening curtains or more character, for the most part, the spaciousness and modernity more than compensate. While room prices vary, strategic booking can provide good value for a memorable stay in beautiful surroundings.

Beds
At the Bernsteinsee Hotel, guests have shared mixed feelings about the beds. Many appreciated the comfortable and clean beds, particularly praising the new mattresses and box spring beds that offer a good night's rest. The addition of mattress toppers has also been positively noted, ensuring a restful experience for those who prefer firm sleeping surfaces. However, some guests have found the mattresses to be excessively hard, with a few mentioning they would have preferred a slightly softer option. The height of the beds also drew attention, with some wishing for a higher setup despite acknowledging the comfort they provided. Overall, while the bed quality is largely appreciated for its cleanliness and modern upgrades, some guests believe there's room for improvement in offering a balance between firmness and softness.

Cleanliness
Bernsteinsee Hotel enjoys a reputation for top-notch cleanliness, with guests consistently praising the immaculate condition of both rooms and facilities. Many reviews highlight the hotel's ability to maintain a high standard of cleanliness throughout the property, from the entrance area and hallways to the spacious rooms themselves. Visitors appreciate the well-maintained grounds and the cleanliness of the beach and clear water at Amber Lake, enhancing the experience.

Accommodations are noted to be not just clean but very clean, which includes well-equipped bathrooms that are described as dreamy and spotless. However, there are occasional mentions of areas where cleanliness can improve, such as vacuuming behind furniture and addressing the dust and hair on beds upon arrival.

Pet owners find additional comfort as the hotel provides amenities for dogs upon arrival, including blankets, towels, and feeding bowls, further enriching the stay. Despite the small details that could benefit from more attention, the overall impression is that Bernsteinsee Hotel delivers a clean and satisfactory environment that appeals to travelers seeking a serene holiday destination.

Staff
At the Bernsteinsee Hotel, guests are consistently met with an exceptional level of hospitality, underscored by the staff's commitment to creating a welcoming and accommodating environment. The team excels in friendliness across various hotel sectors, with guests frequently highlighting their positive interactions with the staff at reception, in the restaurant, and during breakfast services. Specific recognition is given to standout individuals like Mrs. Imke Hofmann, who is noted for her exceptionally warm demeanor.

The breakfast service is especially commendable, not just for its delightful offerings but for the attentive and courteous staff who ensure guests have a pleasant start to their day. Families with children feel particularly welcome, thanks to the child-friendly atmosphere fostered by the caring team. While there are occasional mentions of service lapses, these are overshadowed by the overall praise for the staff's promptness and willingness to meet guests' needs.

Though reception staffing isn't continuous, guests still appreciate the incredible hospitality offered by the team, which is described as polite, competent, and attentive. It's clear that the Bernsteinsee Hotel staff contribute significantly to positive guest experiences, with their friendliness leaving a lasting impression.

Family
Bernsteinsee Hotel emerges as a haven for families seeking a blend of relaxation and adventure during their summer retreats. Parents can anticipate a wide range of recreational activities tailor-made to captivate young and older children alike, from mini-golf and lively bouncy castles to broader entertainment options within the hotel complex. Families, including those with teenagers and young kids, will find the environment conducive to a memorable vacation experience. The spacious family suites offer ample room for comfort during extended stays or short getaways. The surrounding area is not only picturesque but also caters to water sports enthusiasts, making it particularly appealing for those looking to combine leisure with activity. With welcoming spaces for dogs as well, Bernsteinsee Hotel caters to all members of the family, ensuring everyone can relax and unwind. The child-friendly atmosphere transforms family celebrations into perfectly successful events. Guests leave with fond memories, often expressing their intent to return to this ideal holiday destination.

3 Star
Nestled in a tranquil location, Bernsteinsee Hotel offers a delightful experience ideal for a short getaway. Visitors consistently highlight the establishment's great value for money, noting that the accommodations are very clean with comfortable beds, ensuring a restful retreat. The rooms are also praised for being large and spacious, providing ample space to unwind. While some guests had remarked on certain aspects of the pricing, especially for the breakfast buffet, many appreciated the hotel's overall performance in delivering a satisfying stay. Although simplicity is a hallmark of the facilities, they are both practical and serve their purpose for guests seeking a peaceful escape. Overall, Bernsteinsee Hotel is a commendable choice for those looking for a straightforward yet comfortable stay.

Dog Friendly
Bernsteinsee Hotel is praised for its exceptional dog-friendly facilities and services, making it a perfect destination for travelers planning a relaxing getaway with their canine companions. The hotel offers a dedicated dog beach exclusively for canine guests, providing ample space for dogs to swim and frolic without a leash. Additionally, there are fenced areas for leash-free running, ensuring a safe and enjoyable experience.

The pet-friendly atmosphere of the hotel extends to various parts of the premises, with designated areas for dogs on the terrace and restaurant, making it convenient for pet owners to dine and unwind alongside their pets. The hotel goes the extra mile to make dogs feel welcome upon arrival by providing essentials like a water bowl, food bowl, and a dog blanket in the room, while the friendly and animal-loving staff contribute to the welcoming environment.

Accommodation options suited for pet owners are a standout feature, with rooms described as spacious and comfortable. Despite some issues with beach access for dogs, the overall experience for traveling with a dog is positive. The hotel’s surroundings are ideal for walking and swimming activities with dogs, further enhancing the enjoyment of a stay at Bernsteinsee Hotel. However, it is worth noting that parking can be problematic during peak summer months, which can be an inconvenience for visitors.


No, Bernsteinsee Hotel doesn't have any pool.

No, a spa isn't available at Bernsteinsee Hotel.

Yes, Bernsteinsee Hotel welcomes dogs.

No, parking facilities aren't available at Bernsteinsee Hotel.

No, Bernsteinsee Hotel doesn't have a gym.

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